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Need Info: Delta BusinessElite Lounges In The US  
User currently offlineBobcat From United States of America, joined Jun 2007, 0 posts, RR: 0
Posted (12 years 2 weeks 2 days 10 hours ago) and read 2640 times:

Delta has BusinessElite lounges at JFK, LAX, and ATL.

Do domestic business class passengers have access to those lounges? For example, someone who buys a business class ticket from JFK to LAX. DL has four flights a day that have business class.

...or are these flights simply operated as domestic first class, but with int'l business class seats? (i.e. domestic first class food, IFE, crew, etc....)

Thanks!  Smile

6 replies: All unread, jump to last
 
User currently offlineB747-437B From , joined Dec 1969, posts, RR:
Reply 1, posted (12 years 2 weeks 2 days 9 hours ago) and read 2625 times:

The LAX lounge is a Crown Room Club, not a BizElite lounge. The 3 BizElite lounges are in ATL, CVG and JFK.

Note the different classes of service available on Delta.

BUSINESSelite is only available on transoceanic routes. You ARE entitled to lounge access at either CRC or BE lounge.

BUSINESSelite US is only available on JFK-SFO/LAX and BOS-LAX. You ARE entitled to lounge access at either CRC or BE lounge.

Domestic BUSINESS Class is available on BizElite equipped aircraft operating domestically on non-BizElite designated routes. You are NOT entitled to any lounge access.

International BUSINESS Class is available on international flights to Latin America on non-BizElite equipment. You ARE entitled to lounge access in either CRC or BE lounge.

Domestic FIRST Class is available on domestic flights on non-BizElite equipment. You are NOT entitled to any lounge access.

Transborder FIRST Class is available on flights to Canada on non-BizElite equipment. You ARE entitled to lounge access in the CRC but not the BE lounge.


User currently offlineBobcat From United States of America, joined Jun 2007, 0 posts, RR: 0
Reply 2, posted (12 years 2 weeks 2 days 7 hours ago) and read 2601 times:

"BUSINESSelite US is only available on JFK-SFO/LAX and BOS-LAX. You ARE entitled to lounge access at either CRC or BE lounge."


Thanks for the reply... that is what I thought.

However, when my father-in-law flew JFK-LAX a week ago, the agent told me domestic BusinessElite passengers have no access to the BE or CRC lounges.

On the return trip, the DL agent at LAX told him the same thing, no access to CRC.

Known for being a persistent SOB, my father-in-law asked his seatmates (yes, plural, he asked every single one of them, which must have been weird for them) on the JFK-LAX flight to see if they were allowed in. None were.

I wonder if Delta has recently changed their policy on this.

By the way, he also told me the food leaving from JFK was worse than what he had on Midwest Express... The service, presentation was good, but the food was bland and not tasty... He said it was much better on the LAX-JFK flight, but that was only a breakfast.



User currently offlinePadcrasher From , joined Dec 1969, posts, RR:
Reply 3, posted (12 years 2 weeks 2 days 6 hours ago) and read 2586 times:

Business elite US is only for those US markets "connecting to International Business Class flight". That's the difference. A simple domestic business class flight between JFK-LAX would not qualify one for the CRC or Bus Elite Lounge. Gotta keep the riff raff outta there ya know....lol.

User currently offlineB747-437B From , joined Dec 1969, posts, RR:
Reply 4, posted (12 years 2 weeks 2 days 5 hours ago) and read 2581 times:

If a Delta agent causes a problem with this again, tell them to check their GRS reference G*750. It is very clear as to who is allowed access to the CRC and BE lounges.

User currently offlineBobcat From United States of America, joined Jun 2007, 0 posts, RR: 0
Reply 5, posted (12 years 2 weeks 2 days 5 hours ago) and read 2574 times:

B747-437B,

Thanks for that info. I'll forward this message to my SOB  Smile/happy/getting dizzyfather-in-law.(a retired high school principal) After moving to NY from LA, he now flies very frequently between those two cities.

Bobcat


User currently offlineJhooper From United States of America, joined Dec 2001, 6204 posts, RR: 12
Reply 6, posted (12 years 2 weeks 2 days 2 hours ago) and read 2543 times:

Business elite US is only for those US markets "connecting to International Business Class flight". That's the difference. A simple domestic business class flight between JFK-LAX would not qualify one for the CRC or Bus Elite Lounge. Gotta keep the riff raff outta there ya know....lol.

It was my understanding that Businesselite US is a separate product operating SFO-JFK and LAX-JFK (using the same seats) irrespective of whether or not the passenger is continuing on as an International customer.



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