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Aer Lingus  
User currently offlineRedAirForce From Ukraine, joined Aug 1999, 197 posts, RR: 0
Posted (16 years 3 months 1 week 3 days 7 hours ago) and read 940 times:

How is Aer Lingus? My mother just came back from a bad trip with them. First, they cancelled the flight from JFK to Shannon at midnight, then when it came time to board the next day they only had one boarding officer ( for an A330!). On the way back one member of the tour cancelled their ticket to stay an extr day and Aer Lingus cancelled all 80 group members tickets! They finally got home tonight.Anyway, is Aer Lingus that bad?

Also, how common are major European Airlines just cancelling their trans Atlantic flights?

4 replies: All unread, jump to last
User currently offlineEI133 From Ireland, joined Jan 2000, 307 posts, RR: 0
Reply 1, posted (16 years 3 months 1 week 3 days 7 hours ago) and read 882 times:

I flew on Aer Lingus for three years and I always found them good.I flew transatlantic with them and it was great.Their in flight service is excellent as is their safety record What happened with your Mother is unfortunate though.

User currently offlineKaitak From Ireland, joined Aug 1999, 13273 posts, RR: 34
Reply 2, posted (16 years 3 months 1 week 2 days 20 hours ago) and read 860 times:

This is appalling and very unlike Aer Lingus. I suggest you write to their Corporate Communications Dept and give them a good ticking off - and make sure they give you/your relative some form of compensation.

User currently offlineTeahan From Ireland, joined Nov 1999, 5446 posts, RR: 58
Reply 3, posted (16 years 3 months 1 week 2 days 12 hours ago) and read 853 times:

Aer Lingus have often dissapointed me. On a 50min Kerry-Dublin flight they only serve an orange juice. On a 2 hour Dublin-Zrh they only serve a sandwich. Swissair on 25 minute Geneva-Zrh flight serve a larege drink, peanuts and a chocolate. Aer Linguse's service has gone down the drain. I will give you more details tomorow as my mother is flying Dublin-Brussels.
Jeremiah Teahan

Goodbye SR-LX MD-11 / 6th of March 1991 to the 31st of October 2004
User currently offlineDstc47 From Ireland, joined Sep 1999, 1609 posts, RR: 3
Reply 4, posted (16 years 3 months 1 week 2 days 11 hours ago) and read 851 times:

That experience is unusually bad and untypical.

I do agree that Aer Lingus food service in business class leaves a lot to be desired, every time the portion gets smaller and smaller. They have also stopped serving champagne in business class, a somewhat strange response to intensified competition, especially from Sabena on the Brussels route.

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