A388 From Netherlands Antilles, joined May 2001, 10399 posts, RR: 15 Posted (12 years 11 months 1 week 3 days 3 hours ago) and read 2055 times:
A friend of mine will travel with EVA Air and she was wondering how this airline is. How is their on-board service compared to China Airlines or other Asian airlines? How about their safety record? I don't know of any (major) incident involving EVA Air. I only EVA Air is partly owned by the Evergreen Group which is specialized in worldwide cargo. I also know about their 777-200LR order which is in doubt and their A330-200 order/lease.
Any information regarding EVA Air's on-board service and its saftey record is welcome.
Sllevin From United States of America, joined Jan 2002, 3376 posts, RR: 5
Reply 1, posted (12 years 11 months 1 week 2 days 23 hours ago) and read 2023 times:
I've always been happy with EVA. They are not (at least in coach and their "Evergreen Deluxe" -- yes, they have 4 tiers instead of three) the fanciest airline, but I never had a flight crew that wasn't efficient and very nice. I always felt that the crew genuinely cared to do their best to make it the most comfortable trip for everyone (a wonderful thing for an SFO-TPE commuter).
Terminalc From United States of America, joined Feb 2001, 178 posts, RR: 0
Reply 2, posted (12 years 11 months 1 week 2 days 19 hours ago) and read 1991 times:
EVA is an excellent airline. Deluxe class is a very good deal. 38" pitch & PTV for small amount more than economy. Super Business isn't worth the expense in my experience. In flight service is a bit mechanical but efficient. If I'm faced with an economy price range, I'll pick EVA Deluxe every time.
Bigo747 From , joined Dec 1969, posts, RR:
Reply 4, posted (12 years 11 months 1 week 2 days 16 hours ago) and read 1965 times:
The main reason why EVA introduced Evergreen Deluxe Class was because of the Gulf War.
The economic downturn after the Gulf Air force the business traveller to buy Economy Seats. However, they don't want to sit with a bunch of tourists in a same class, especially they pay higher prices.
As a result of this, EVA introduced Evergreen Deluxe Class. You pay a slightly higher fare than normal Y-class fare, you get same service from Business Class. And this has proved that it's a very successful strategy.
For the PTV, EVA's current Economy Class seats don't have PTV. However, with the introduction of 330/777, PTV will be introduced in Economy Class.