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2 Recent Articles About Southwest Airlines  
User currently offlineLoneStarMike From United States of America, joined Jul 2000, 4028 posts, RR: 31
Posted (13 years 7 months 2 weeks 3 days 2 hours ago) and read 2075 times:

Two very different articles about Southwest. The first, by Jeff Cannon, a freelance writer, is happy, upbeat and positive and is from crmguru.com The second is more gloom and doom from USAToday.

Southwest Airlines: Service for Smiles and Profits


Southwest's challenges grow


You'd almost think you were reading about two different airlines.


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