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Service On Northwest?  
User currently offlineTguman From Canada, joined Apr 2001, 431 posts, RR: 2
Posted (11 years 8 months 2 weeks 1 day 20 hours ago) and read 1445 times:

What's the service like on Northwest Airlines. I am flying on them December 13th from YWG (Winnepeg) to DCA. I will be on a DC 9-51 and an Airbus A320. what should i expect? very little or decent?
TGUman from Manitoba.


Life is a Mine Field.
18 replies: All unread, jump to last
 
User currently offlineCMK10 From United States of America, joined Feb 2004, 513 posts, RR: 3
Reply 1, posted (11 years 8 months 2 weeks 1 day 19 hours ago) and read 1437 times:

There have been a lot of similar questions, use the search feature and you should find everything you need to know.
DC-10's Forever



"Traveling light is the only way to fly" - Eric Clapton
User currently offlineYvr74 From Canada, joined Sep 2002, 52 posts, RR: 0
Reply 2, posted (11 years 8 months 2 weeks 1 day 13 hours ago) and read 1398 times:

In short, and in spite of everyone's prejudices towards or against any particular airline, you will find Northwest's service at par with any other US carrier's North American service.

When I was younger and living near Memphis, a hub for Northwest, I used to avoid flying them and used other carriers because I enjoyed layovers at other cities in lieu of non-stop flights and I didn't like flying in the DC9 when I knew at DFW or ATL I could often connect to a widebody.

Now that the novelty of flying has worn off and I am more interested in getting to a destination as efficiently and economically as possible, I choose the cheapest and most direct carrier. This has put me on Northwest Airlines various times, and although I've never had an exceptionally outstanding experience, I have always enjoyed flying with them.

I have flown Northwest A320s several times from YVR to MSP and have found them to be enjoyable flights, especially if you can get an exit row.

While it is true that Northwest's DC-9s are old aircraft, quite obviously so from the perspective of a passenger looking around the cabin, I now actually enjoy flying them. Boarding and deplaning is quick due to their smaller passenger capacity. As was mentioned, the very fact that they are an aircraft with their hey day in an earlier era can make them an interesting change from the modern aircraft interiors of today, and finally if you are lucky, at some places (Memphis, for example) it is cool to experience power-back from the gate using thrust reverse instead of being pushed back with a tug.

As far as inflight service, expect average. Some people may post and vehemently disagree with me, but passenger service really only begins to make a big difference when you begin trans-oceanic and long-haul flights. With any airline, some people have great experiences, others have horrendous experiences; but in the final analysis they usually end up average regardless of carrier when you are flying from 1 to 3 hour flights from point A to point B in North America.

It's been quite awhile since I've been to DC. I am a bit envious of you. Have a great trip!


User currently offlineAZO From United States of America, joined Jun 2002, 767 posts, RR: 1
Reply 3, posted (11 years 8 months 2 weeks 1 day 8 hours ago) and read 1331 times:

I agree totally with Yvr74. For such short flights, you can't really expect that much and NWA is no different IMO than other majors.

I also happen to like the DC-9 because of its size and the fact that the plane seats 2x3. But then again I am small (5'7") so the room doesn't bother me. For a bigger person it might be a bit more cramped.



Kalamazoozoozoozoozoozoozoo
User currently offlineAzjubilee From United States of America, joined Apr 2000, 3888 posts, RR: 28
Reply 4, posted (11 years 8 months 2 weeks 1 day 6 hours ago) and read 1305 times:

"While it is true that Northwest's DC-9s are old aircraft, quite obviously so from the perspective of a passenger looking around the cabin..."

The cabins have been refurbished completely. Everything that the passenger sees was brand new and since NW maintains their planes exceptionally, they still look like new. In fact, the 757 fleet, a much younger fleet has older interiors. Same is true for some of the older 320s... unless you actually find out how old the airplane is, one would never know just by looking.


AZJ


User currently offlineContinentalFan From United States of America, joined Oct 2000, 356 posts, RR: 0
Reply 5, posted (11 years 8 months 2 weeks 1 day 6 hours ago) and read 1289 times:

I agree... I fly on NWA a lot, and their DC-9s have the nicest interiors in general of any of the narrowbodies. Bright and airy. The Airbuses are a little too beige for my tastes  Smile/happy/getting dizzy

User currently offlineYvr74 From Canada, joined Sep 2002, 52 posts, RR: 0
Reply 6, posted (11 years 8 months 2 weeks 1 day 5 hours ago) and read 1260 times:

I stand corrected. It has been a few years since I have flown on a DC-9 with Northwest. It looks as if I gave out some out of date information. My apologies.

Cheers


User currently offlineTguman From Canada, joined Apr 2001, 431 posts, RR: 2
Reply 7, posted (11 years 8 months 2 weeks 1 day 4 hours ago) and read 1239 times:

Thank you for your responses. I can't wait to get going on the 13th.
TGUman from Manitoba.



Life is a Mine Field.
User currently offlineJBLUA320 From United States of America, joined May 2002, 3179 posts, RR: 19
Reply 8, posted (11 years 8 months 2 weeks 1 day 2 hours ago) and read 1193 times:
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I just got back from an NW longhaul of sorts and I wrote a trip report about it.

You can search for it in the Trip Reports forum. NW was EXCELLENT and I think you will enjoy your flight.

JBLU


User currently offlineBH346 From United States of America, joined Jan 2000, 3265 posts, RR: 14
Reply 9, posted (11 years 8 months 2 weeks 1 day 2 hours ago) and read 1189 times:

I flew Northwest this summer to Osaka. Although I found the service on the trasnoceanic flights disappointing, the shorter flights are on par. Can't really expect much in service on shorter flights. They do a good job getting you to your destination. I've flown many segments with them over the past years and I haven't had a major delay on a domestic flight. One of the aircraft I flew on was a DC-9-51 from Kansas City to Detroit and the interior was really nice for an older aircraft. The 1 1/2 hour flight was pleasant. Hope you have a nice trip.


Northwest Airlines - Some People Just Know How to Fly
User currently offlineTguman From Canada, joined Apr 2001, 431 posts, RR: 2
Reply 10, posted (11 years 8 months 2 weeks 1 day ago) and read 1155 times:

Just so i don't look like i am expecting something grand, but I am asking is there minimal service or is it just flying you from one place to another. All I want to know is if i will get a small snack.
TGUman



Life is a Mine Field.
User currently offlineAZO From United States of America, joined Jun 2002, 767 posts, RR: 1
Reply 11, posted (11 years 8 months 2 weeks 23 hours ago) and read 1122 times:

Usual drink service, pretzels and possibly a couple cookies AFAIK.


Kalamazoozoozoozoozoozoozoo
User currently offlineTguman From Canada, joined Apr 2001, 431 posts, RR: 2
Reply 12, posted (11 years 8 months 2 weeks 22 hours ago) and read 1107 times:

Awesome!
(I better write more or i'll get a nasty message when trying to post)
TGUman from Manitoba.



Life is a Mine Field.
User currently offlineSjc>sfo From , joined Dec 1969, posts, RR:
Reply 13, posted (11 years 8 months 2 weeks 20 hours ago) and read 1083 times:

While the food is usually terrible, the friendliness of the crew is of the highest level. The ground agents are also very cooperative and friendly.

User currently offlineAriegel From United States of America, joined Sep 2001, 107 posts, RR: 0
Reply 14, posted (11 years 8 months 2 weeks 19 hours ago) and read 1071 times:

One word.. Spinzels! Anyone who flies NWA regularly will know what I mean...  Smile

User currently offlineBH346 From United States of America, joined Jan 2000, 3265 posts, RR: 14
Reply 15, posted (11 years 8 months 2 weeks 19 hours ago) and read 1066 times:

Ah yes, the Spinzels! They're really good, but unfortunately they seem to come in such tiny packs. For the average snack service, expect spinzels or something similar to that with a bag or two of peanuts and the usual beverages.
(Spinzels are small buttery pretzel twists)



Northwest Airlines - Some People Just Know How to Fly
User currently offlineOzarkD9S From United States of America, joined Oct 2001, 5008 posts, RR: 21
Reply 16, posted (11 years 8 months 2 weeks 19 hours ago) and read 1064 times:

I just got back from an STL-MEM-IAH-TUS-IAH-MEM-STL trip earlier this month. Took advantage of the extra FF miles by taking the extra segments and the NW/CO alliance. Got to fly on 4 airlines I've never flown, Northwest, Mesaba, ExpressJet and Continental, as well as two aircraft I've never flown on, the Avro and ERJ-45. Added bonus: the STL-MEM segment was a DC-9-30, my all time-favorite aircraft. The service on all segments was more than acceptable, the ERJ from MEM-IAH seemed to have a really hard seat cushion, but that was the only complaint I had. Based on my experience, not to mention all the FF miles I got, the NW/CO and perhaps soon to be DL alliance will be my first choice for future air travel. Have a great trip!


Next Up: STL-LGA-RIC-ATL-STL
User currently offlineVonRichtofen From Canada, joined Nov 2000, 4627 posts, RR: 36
Reply 17, posted (11 years 8 months 2 weeks 19 hours ago) and read 1059 times:

I'm glad I saw this thread. On Wednesday I'll be flying from YYC to MSP, then MSP to Tokyo NRT. Then from NRT to Kaohsiung Taiwan (KHH). All on Northwest Airlines. What kind of IFE should I expect? From MSP to NRT I'll be on a 744.

Kris
from YYC



Word
User currently offlineMSPman From United States of America, joined Aug 2000, 177 posts, RR: 2
Reply 18, posted (11 years 8 months 2 weeks 18 hours ago) and read 1043 times:

Well, I fly Northwest a lot between GRR and MSP since I started college here in GR. I find Northwest to be pleasant and nice. All of my flights have been good. I will be flying to MSP from GRR a week from Wendesday to go home for thanksgiving.

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