UALPHLCS From , joined Dec 1969, posts, RR:
Reply 1, posted (12 years 2 months 1 week 2 days 18 hours ago) and read 1833 times:
Currently only LH allows you to use UA mileage to UG on there flights. You have to call UA res to set it up and its very cumbersome and confusing. (And I'm an Agent) On a better note I understand that Star is working on UG certs that will be accepted on all airlines but I haven't heard any timeframe on them.
TonyBurr From United States of America, joined Mar 2001, 1046 posts, RR: 0
Reply 3, posted (12 years 2 months 1 week 2 days 6 hours ago) and read 1782 times:
Glad to hear that Star is finally getting its act together with upgrades. I do not understand why it cannot happen until 2004. Although I fly Star often throughout the world, it does not often work. They do not tell you that there are instances where you cannot check in for two Star Airlines and getting boarding passes. On a recent Round the World I could not get boarding passes between LH and All Nippon; UA and AC. It was a 100% failure rate on interline connections. In spite of it it is a good alliance ( they just have some false advertising issues)
Afay1 From United States of America, joined Oct 2001, 1293 posts, RR: 2
Reply 5, posted (12 years 2 months 1 week 1 day 12 hours ago) and read 1739 times:
I tried to upgrade last year on a code-share United/Lufthansa flight that had dual UA/LH flight numbers (FRA-BOS) and was told that one couldn't upgrade using anyone's miles because neither airline's computers could check the ticket. Whether this is true or not, I don't know, buts that's what I was told. I finally pretended that it was just a Lufthansa flight, and "magically" the upgrade became possible, but it would take at least 15 days to get the upgrade certificate. How convenient....