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AA's Trans-Atlanic Y Service  
User currently offlineFlyboy36y From United States of America, joined Mar 2000, 3039 posts, RR: 7
Posted (11 years 10 months 1 week 3 days 10 hours ago) and read 1373 times:

How is AAs trans attlantic ECONOMY service?

I know Virgin used to give ou comfort kits with socks, eye shades, a pen, and the like (they may still).

Does AA?

What about meals and other service?


THANKS

10 replies: All unread, jump to last
 
User currently offlineSeiple From , joined Dec 1969, posts, RR:
Reply 1, posted (11 years 10 months 1 week 3 days 10 hours ago) and read 1366 times:

I think there are a few trip reports on this site (and on FlyerTalk) that should answer your questions. Perhaps you might go ask on those threads.... one has been active in the last few days I believe.

As far as amenity kits, I don't think so. Meals: standard economy food. Airline meal is an airline meal when you are in coach. Looking at my notes from my last AA transatlantic leg (LHR-ORD, B777 in coach).... meal of beef noodles, salad, cake, cheese/crackers/bread. Snack basket passed around halfway through the flight with M&M's or Toblerones. Second meal about ninety minutes out of Chicago.... cheese pizza. No amenity kit. Had a PTV, didn't use it (I'm not a PTV fan).


User currently offlineAq737 From United States of America, joined Nov 2000, 612 posts, RR: 0
Reply 2, posted (11 years 10 months 1 week 3 days 4 hours ago) and read 1303 times:

Check out my trip report in the other forum. I love AA and it is now my sole carrier for all possible routes. MRTC makes a difference. The International Flagship means have bigger portions. On a 777, ORD-LHR, i got the warm towel, then M&Ms, then the meal, then prior to arrival, a cold meal. Drinks were served in between. Very good.
Have a good flight!

Aq737


User currently offlineQantas744 From United Kingdom, joined May 2004, 246 posts, RR: 5
Reply 3, posted (11 years 10 months 1 week 2 days 23 hours ago) and read 1263 times:

I flew AA from LHR-LAS in February and really enjoyed the service, there is a trip report in the relevant forum.


Matt



you can't buy time but you can sell your soul and the closest thing to heaven is to rock'n'roll
User currently offlineRailmatt From United States of America, joined Dec 1999, 212 posts, RR: 0
Reply 4, posted (11 years 10 months 1 week 2 days 22 hours ago) and read 1246 times:

In the late 1980s AA gave out toothbrushes and paste in Y. Also menus were given out in Y. No longer.

I doubt any other U.S. carrier does either now.

IMHO this happens because most economy class passengers are willing to give up most any amenity to save even one dollar.

So sad. The public does it to itself.


User currently offlineMac100 From United States of America, joined Oct 2000, 260 posts, RR: 0
Reply 5, posted (11 years 10 months 1 week 2 days 21 hours ago) and read 1227 times:

Service and food are fine, no amenity kits, but one thing that sets it apart from any other carrier MRTC. Makes even long flights very survivable. I do not remember PTVs on 767's but I may have forgotten.
But be careful some of AA TA service through ZRH is codeshare on Swiss, better service, no amenity kits and the most uncomfortable, cramped seats in the business if you have the dubious pleasure to fly an A330. Make sure you fly on an AA plane, you'll enjoy it.


User currently offlineJsnww81 From United States of America, joined Jan 2002, 2041 posts, RR: 15
Reply 6, posted (11 years 10 months 1 week 2 days 19 hours ago) and read 1200 times:

I've flown ORD-MAN four times in the past year, and MRTC really does make the flight more bearable. However, the cabin crew on AA's transatlantic crossings are the most senior - and some of the rudest and most negligent I've ever come across (by negligent I mean in terms of service, not safety.) They serve the meals as soon as possible after takeoff, then retreat to the galleys and their 'reserved seats' to chat and read magazines for the remainder of the flight.

The only amenities provided are hot towels (which are distributed immediately following takeoff, instead of before arrival, when they might actually be useful) and blankets and pillows. Headsets are free, DRINKS ARE NOT.

In all, AA gets you there with lots of legroom and almost zero service. I realize there are occasionally friendly crew, but not usually.





User currently offlineBlink182 From Azerbaijan, joined Oct 1999, 5482 posts, RR: 15
Reply 7, posted (11 years 10 months 1 week 2 days 17 hours ago) and read 1176 times:

Generally AA is good in the Trans-Atlantic Y service, however, as stated above, the crew can be a bummer most of the time, although I have had some FA's that are not the typical AA international FA(old, decrepid, boring). Instead, one had a dry sense of humor and showed it, which lightened the mood a bit. The service is great, but the small things aren't apparent. Generally, there are no hot-towels, and there no amenity kits, and this was before 9/11.
AA does well in the big things, but lacks in the small little touches.

blink



Give me a break, I created this username when I was a kid...
User currently offlineRichcandy From UK - England, joined Aug 2001, 728 posts, RR: 0
Reply 8, posted (11 years 10 months 1 week 2 days 17 hours ago) and read 1171 times:

Hi

Its been a few year since I flew American, when I did the think that I remember was that there was a bar service more than once. Now that we have to pay I sure its not as often.

I am going to New York next year and I have a choice of who I should fly with.

AA - They have the best price, and the most room in economy and fly 777's but charge for drinks and I would have to pay to park my car at Heathrow and
we would have the 3hr drive to Heathrow. Also I have flown
them before.

AF - 777's and I have always wanted to fly them, 777's but again out of LHR.
The London City flight goes to Orly and I don't really want to have
to get a bus to CDG.

or

KL - We could fly from London City just 20 min by taxi from my house,
would like to fly them, but no seat back TV's .

There are others, but I have flown LH,VS,BA,AC so someone new would be good, Anyone with any advise please let me know.

Rich



User currently offlineAq737 From United States of America, joined Nov 2000, 612 posts, RR: 0
Reply 9, posted (11 years 10 months 1 week 2 days 15 hours ago) and read 1141 times:

Definently take AA. The best of all worlds.
Have a good flight.

Aq737


User currently offlineRichcandy From UK - England, joined Aug 2001, 728 posts, RR: 0
Reply 10, posted (11 years 10 months 1 week 2 days 15 hours ago) and read 1134 times:

Aq737

I know that you are right!



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