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The Best Service......  
User currently offlineIainhol From , joined Dec 1969, posts, RR:
Posted (14 years 9 months 2 weeks 2 hours ago) and read 1102 times:

Which Airline have you had the best sucess with:
General Service
Food
Leg room
Value
On time performance
Thanks,
Iain


13 replies: All unread, jump to last
 
User currently offlineJohnwest From , joined Dec 1969, posts, RR:
Reply 1, posted (14 years 9 months 1 week 6 days 22 hours ago) and read 953 times:

As a drequent flyer, I would have to say that CATHAY PACIFIC provides the most fantastic service, food, leg room, value and on-time performance. I have tried Singapore Airlines, British Airways, Qantas, Virgin, Malaysia Airlines and Japan Airlines and the overall ratings for the BEST AWARD goes to:

CATHAY PACIFIC - THE HEART OF ASIA. There service philosophy "Service Straight from the Heart" is so true. The airline has always got me to my meetings on time, and refreshed after ultra long-haul flights.

Well Done Cathay Pacific and look forward to travelling with you soon. It's new First Class sleeper seats add the privacy and comfort rival any flying beds I have tried (this includes SQ's, BA, QF and more recent the Swissair new first class). The CX first class truely provides the comfort and privacy throughout the journey along with very friendly cabin crew who are willing to go out of their way to ensure the customers recieve the ultimate in service delivery.


User currently offlineTailscraper From , joined Dec 1969, posts, RR:
Reply 2, posted (14 years 9 months 1 week 6 days 22 hours ago) and read 945 times:

Perhaps a little predictable but...

General Service; SQ, EK
Food: SQ, QF
Leg room: EK
Value: EK
On-time performance: BA

hCheers!


User currently offlineThai747 From United Kingdom, joined Jun 1999, 814 posts, RR: 14
Reply 3, posted (14 years 9 months 1 week 6 days 21 hours ago) and read 938 times:

General Service : TG , SQ , CX
Food : TG , LH , MH
Legroom : LH
Value : 8G ( Angel Airlines ) , CX and Air Do
On time performance : LH


User currently offlineAxe From Netherlands, joined Mar 2000, 18 posts, RR: 0
Reply 4, posted (14 years 9 months 1 week 6 days 20 hours ago) and read 936 times:

Hi Iain!

The best service I've had so far is on EVA airways on their 747 and MD11 Evergreen Deluxe class.
Seats are 24 inches wide and the pitch is 38 inches!
Business class it is!
Inflight service was very good, on time performance too.
Since they started in 1991, they have a very young and well maintained fleet of 5 B747-400, 10 747-400 combis, 3 MD11, 3 B767-300 and two 767-200's.
You'll have to pay about $100 extra per sector, but it is worth it.
We went to New Zealand in 1998, and were pretty fit after a 35 hour flight trip.
The only thing against them is that if you have to change aircraft in Taipei, you'll have to wait pretty long, because their schedule doesn't really fit together yet.

grtz, Axe.


User currently offlineTeahan From Germany, joined Nov 1999, 5310 posts, RR: 61
Reply 5, posted (14 years 9 months 1 week 6 days 18 hours ago) and read 921 times:

Swissair went downhill   

Best Cathay Pacific & Lauda Air

Jeremiah Teahan



Goodbye SR-LX MD-11 / 6th of March 1991 to the 31st of October 2004
User currently offlineMatt D From United States of America, joined Nov 1999, 9502 posts, RR: 46
Reply 6, posted (14 years 9 months 1 week 6 days 14 hours ago) and read 918 times:

Continental on all counts.

User currently offlineVirginA340 From United States of America, joined Jul 2005, 15 posts, RR: 0
Reply 7, posted (14 years 9 months 1 week 6 days 10 hours ago) and read 910 times:

Virgin Atlantic, Continental and United all the way.


"FUIMUS"
User currently offlineLauda 777 From Sweden, joined May 1999, 501 posts, RR: 0
Reply 8, posted (14 years 9 months 1 week 6 days 10 hours ago) and read 902 times:

Of those I have flown is Lauda and BA the best!


Joystick for flightsim. Yokes for real planes.
User currently offlineSammyk From United States of America, joined Oct 1999, 1690 posts, RR: 0
Reply 9, posted (14 years 9 months 1 week 6 days 8 hours ago) and read 897 times:
Support Airliners.net - become a First Class Member!

I vote for Continental too, I've seen them in their bad times, and their good, and they have come a long way, and haven't stopped moving ahead. Slowly becoming a world class airline!

Sammy


User currently offlineAir Taiwan From Australia, joined Dec 1999, 1518 posts, RR: 4
Reply 10, posted (14 years 9 months 1 week 6 days 7 hours ago) and read 894 times:

Airlines I have tried in Economy Class:
Ansett, Air New Zealand, United, Singapore Airlines, Malaysia Airlines, EVA Air, China Airlines, Qantas, Cathay Pacific, Thai Airways, Dragonair.

Best In-Flight Entertainment: Singapore Airlines -- they've got the most channels on their PTVs!
Best Food: EVA Air and Singapore Airlines
Best Seat: Malaysia Airlines and Cathay Pacific on their B777s
Biggest Legroom: Ansett Australia -- a full 38 inches on their old 747-300s
Best Amenities onboard: Air New Zealand
Best Cabin Crew Service: Cathay Pacific -- even on widebodies!
Best on time performance: I've had delays on every airline mentioned above
Best Toilet: Ansett and Air New Zealand -- always very clean and tidy
Best Cabin Crew Uniform: Thai Airways, Air New Zealand, Singapore Airlines, China Airlines --those who pt fashion with their traditional costume
Best Paint Scheme: China Airlines, Cathat Pacific
Best Magazine: Ansett -- see for yourself!! Excellent!
Best Seat cover design: EVA Air, Thai Airways -- very beautiful, not like others which are unimaginative (CX, SQ etc)
Best pen: Singapore Airlines -- very easy to right with and looks great
Best letter set: Singapore Airlines -- they always give you the whole set, and according to the class, the design is different!
Best Post Cards: Singapore Airlines -- the legendary Singapore Girl design is classic!
Best Ear phones: All of the above except Ansett -- it hurts when you put it on.
Best Carpet: Air New Zealand -- very classy with the navy blue with small light blue dots on it.
Best Service on Wide Bodies: Cathay Pacific on their 777s
Best service on Narrow Bodies: Malaysia airlines (737-400)


User currently offlineKangar From Ireland, joined Feb 2000, 395 posts, RR: 0
Reply 11, posted (14 years 9 months 1 week 5 days 17 hours ago) and read 878 times:

I know it's a little off topic, but have any of you been on the A340's CX leases from Air China? Apparently, they've been bundled into service without a retrofit, and they have drawn a lot of unfavourable attention from customers, givent that they're paying the same price for an inferior product....
Back on the topic, I would have to say that, generally, MAS, and SQ, and Emirates were the best airlines I have flown on, CX also deserves a mention....


User currently offlineThai747 From United Kingdom, joined Jun 1999, 814 posts, RR: 14
Reply 12, posted (14 years 9 months 1 week 4 days 21 hours ago) and read 860 times:

Yeah... I have flown CX's A340s leased from Air China
pretty disappointed about the plane and the entertainment ( BKK - HKG ) but the service is still okay..

Routes CX uses A340 on ( as stated by their A340 entertainment guide for mainscreen found in the seat pocket on my flight )

Istanbul
Dubai
Bahrain
Taipei
Fukuoka
Surabaya
Denpasar
Bangkok
Penang
Kuala Lampur
Manila



User currently offlineNa From Germany, joined Dec 1999, 10817 posts, RR: 9
Reply 13, posted (14 years 9 months 1 week 4 days 18 hours ago) and read 849 times:

From airlines I´ve flown I would vote:
Singapore Airlines as No.1 on long haul flights
Silk Air on short haul (extremely friendly and even better looking stewardesses than on SIA!)
Inside Europe I can give Crossair very good notes, even if I don´t like their noisy planes.

An this: The readers of Germanys "Manager Magazin" just voted Cathay Pacific No.1 for long distance, Lauda Air for shorter flights. Runners up for long distance include SIA and QF.


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