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Computer Problems. Help Me!  
User currently offlineHorizonGirl From Canada, joined Mar 2005, 807 posts, RR: 15
Posted (8 years 8 months 3 weeks 4 days 3 hours ago) and read 2049 times:

It seems every time I open a new window from
a website, my computer crashes!
When I am on MSN, sometimes, my screen turns all red, and music plays.
I cannot receive PM's because my computer crashes, and
I have to turn it off manually. I Have A LOT of virus protection,
which I update as often as possible. Worse yet I am aslo getting many unwanted Explorer pop-ups, that cannot closed by normal means.
I use AOL!
Do any of you know what's going on and hw to fix it?


Thanks,
Devon


Flying high on the Wings of the Great Northwest!
20 replies: All unread, jump to last
 
User currently offlineXjramper From United States of America, joined Dec 2003, 2460 posts, RR: 51
Reply 1, posted (8 years 8 months 3 weeks 4 days 3 hours ago) and read 2036 times:

Sounds to me you need to run a virus scan. If you don't have it, if you subscribe to AOL, its free. If not, i couldn't tell you where to find it.

XJR



Look ma' no hands!
User currently offlineBR076 From Netherlands, joined May 2005, 1086 posts, RR: 0
Reply 2, posted (8 years 8 months 3 weeks 4 days 2 hours ago) and read 2017 times:

Quoting HorizonGirl (Thread starter):
When I am on MSN, sometimes, my screen turns all red, and music plays.

that is certainly some kind of virus, if you know what virus, you could try to find a removal tool.



ú
User currently offlineNWA742 From , joined Dec 1969, posts, RR:
Reply 3, posted (8 years 8 months 3 weeks 4 days 2 hours ago) and read 2013 times:

Definitely do your virus and spyware scans immediately - if your computer crashes whenever you try to run those programs - you might be in for a decent fight here.

Quoting HorizonGirl (Thread starter):
I use AOL!

You need to fix that problem too.




-NWA742


User currently offlineDan2002 From United States of America, joined Dec 2002, 2055 posts, RR: 5
Reply 4, posted (8 years 8 months 3 weeks 4 days 1 hour ago) and read 2003 times:

You need to run a spyware/virus scan. For spyware I suggest Microsoft Antispyware, Spybot Search & Destroy, and Adaware.

Quoting NWA742 (Reply 3):
You need to fix that problem too.

I'll second that.


Dan



A guy asks 'What's Punk?'. I kick over a trash can and its punk. He knocks over a trash can and its trendy.
User currently offlineHorizonGirl From Canada, joined Mar 2005, 807 posts, RR: 15
Reply 5, posted (8 years 8 months 3 weeks 3 days 21 hours ago) and read 1978 times:

Thanks for the replies.

Quoting NWA742 (Reply 3):

Are you kidding me!?
I have been using AOL since I was seven.
I get totally lost using anything else. I don't think I can give it up!

Quoting BR076 (Reply 2):
if you know what virus,

That's exactly why I started this thread, to find out what virus it is.


Devon



Flying high on the Wings of the Great Northwest!
User currently offlineSearpqx From Netherlands, joined Jun 2000, 4344 posts, RR: 10
Reply 6, posted (8 years 8 months 3 weeks 3 days 21 hours ago) and read 1973 times:

Quoting Dan2002 (Reply 4):
For spyware I suggest Microsoft Antispyware, Spybot Search & Destroy, and Adaware.

The mighty computer trio! All free and used together, almost impenetrable.

Depending on what you're infected with, you could have trouble downloading or configuring these - if so have someone e-mail you the install files (or drop me line -contact in profile) and go from there.



"The two most common elements in the universe are Hydrogen and stupidity"
User currently offlineAviation From Australia, joined Dec 2004, 1143 posts, RR: 21
Reply 7, posted (8 years 8 months 3 weeks 3 days 21 hours ago) and read 1969 times:

try out xoftspy...

here




Cheers,



Signed, Aaron Nicoli - Trans World Airlines Collector
User currently offlineItsjustme From United States of America, joined Apr 2004, 2768 posts, RR: 9
Reply 8, posted (8 years 8 months 3 weeks 3 days 19 hours ago) and read 1959 times:

There seems to be confusion here between spyware and a virus. All of the spyware programs mentioned are top notch. You can also do a virus scan of your computer for free at http://housecall.trendmicro.com/

Quoting HorizonGirl (Reply 5):

Are you kidding me!?
I have been using AOL since I was seven.

I think this was exactly NWA742's point. AOL is a good way for people new to the internet to get acquainted with signing on and browsing as it's an "all in one" program. It's an Internet Service Provider (ISP) and has a built in browser (sort of). With AOL however, you are relegated to using Internet Explorer as your browser which, in itself, opens your computer up to several serious security issues (that's a whole other topic which has been addressed in a few different threads here). Other, true ISP's allow you to decide which browser you want to use (such as Firefox or Opera).
Give that free virus scan a try and hopefully it will find whatever is causing your problems.


User currently offlineDan2002 From United States of America, joined Dec 2002, 2055 posts, RR: 5
Reply 9, posted (8 years 8 months 3 weeks 3 days 19 hours ago) and read 1958 times:

Oh, and expect Klaus to start spreading Apple propaganda, just ignore that.


Dan



A guy asks 'What's Punk?'. I kick over a trash can and its punk. He knocks over a trash can and its trendy.
User currently offlineHorizonGirl From Canada, joined Mar 2005, 807 posts, RR: 15
Reply 10, posted (8 years 8 months 3 weeks 3 days 18 hours ago) and read 1952 times:

Quoting Aviation (Reply 7):
try out xoftspy...

here

Uh, as I said, I cannot open things that open a new window.
I would like to check it out though!
Could you please post a link that I can cut and paste, not just a
here? Thank you!


Devon



Flying high on the Wings of the Great Northwest!
User currently offlineSearpqx From Netherlands, joined Jun 2000, 4344 posts, RR: 10
Reply 11, posted (8 years 8 months 3 weeks 3 days 18 hours ago) and read 1947 times:

Here are some links for you - but almost all take you through 1 or 2 steps/windows - which sounds like may be a problem for you. Like I said, if they don't work for, contact me through my profile and I'll send you the latests programs:

Microsoft Anti-Spyware
http://www.microsoft.com/downloads/d...7-a8bd-dbf62eda9671&displaylang=en

AdAware
http://www.pcworld.com/downloads/file_download.asp?fid=7423&fileidx=1

Sypbot
http://www.pcworld.com/downloads/file_download.asp?fid=7423&fileidx=1



"The two most common elements in the universe are Hydrogen and stupidity"
User currently offlineHAWK21M From India, joined Jan 2001, 31679 posts, RR: 56
Reply 12, posted (8 years 8 months 3 weeks 3 days 14 hours ago) and read 1932 times:

Run AVG Antivirus.
Adaware 6.o
Spybot Search & Destroy.
regds
MEL



Think of the brighter side!
User currently offlineKlaus From Germany, joined Jul 2001, 21442 posts, RR: 53
Reply 13, posted (8 years 8 months 3 weeks 3 days 5 hours ago) and read 1906 times:

Quoting Dan2002 (Reply 9):
Oh, and expect Klaus to start spreading Apple propaganda, just ignore that.

"Propaganda"?

Facts:

Windows malware count: >10000 (and rapidly counting)

MacOS X malware count: 0 (Zero.)

If that's just evil propaganda to you, there's a term for your condition:
Stockholm Syndrome


User currently offlineDan2002 From United States of America, joined Dec 2002, 2055 posts, RR: 5
Reply 14, posted (8 years 8 months 3 weeks 3 days 2 hours ago) and read 1889 times:

Quoting Klaus (Reply 13):
"Propaganda"?



Quoting Websters:
Propaganda is a specific type of message presentation aimed at serving an agenda. At its root, the denotation of propaganda is 'to propagate (actively spread) a philosophy or point of view'. The most common use of the term (historically) is in political contexts; in particular to refer to certain efforts sponsored by governments or political groups.

Dan



A guy asks 'What's Punk?'. I kick over a trash can and its punk. He knocks over a trash can and its trendy.
User currently offlineGo3Team From United States of America, joined Mar 2004, 3267 posts, RR: 16
Reply 15, posted (8 years 8 months 3 weeks 3 days 1 hour ago) and read 1879 times:




Yay Pudding!
User currently offlinePIA777 From United States of America, joined Dec 2003, 1738 posts, RR: 6
Reply 16, posted (8 years 8 months 3 weeks 2 days 19 hours ago) and read 1856 times:

Spysweeper always works for me. You can get a free trial version.
Just goodl Spy sweeper.

http://www.webroot.com/

Run it in safe mode.

PIA777



GO CUBS!!
User currently offlineMD80fanatic From United States of America, joined Apr 2004, 2660 posts, RR: 9
Reply 17, posted (8 years 8 months 3 weeks 2 days 19 hours ago) and read 1848 times:

Whatever choices of spyware/adware/virus removal tools you make, be sure to run them several times, one then the other...back and forth. Really well written bugs can have a tendancy to cover up each other during a single scan.

Say you run spybot S&D, and it finds and removes all it can "see". Now you run ad-aware and it does the same. If you then run spybot S&D again, it will find another huge block of baddies that it missed the first pass. Just keep running the utilities, alternating from one to the other until all report "clean". It may help to re-boot every now and then during this entensive process.

Or you can format and load up a new clean version of Windoze XP (highly recommended judging by your description of the problem).

MAC and Linux people.....who rattled your cages?  mischievous 


User currently offlineKlaus From Germany, joined Jul 2001, 21442 posts, RR: 53
Reply 18, posted (8 years 8 months 3 weeks 2 days 18 hours ago) and read 1841 times:

Quoting MD80fanatic (Reply 17):
MAC and Linux people.....who rattled your cages?

Just showing the open door out of the broken Windows mess... It's your pain, not mine! Big grin


User currently offlineGatorman96 From United States of America, joined Dec 2005, 873 posts, RR: 0
Reply 19, posted (8 years 8 months 3 weeks 2 days 18 hours ago) and read 1837 times:

If all else fails, re-install windows...this is a LAST resort though, as it is a huge pain in the ass and still might not fix the problem.


Cha brro
User currently offlineBigOrange From United States of America, joined Apr 2004, 2365 posts, RR: 3
Reply 20, posted (8 years 8 months 3 weeks 2 days 6 hours ago) and read 1824 times:

Devon,

Have you tried booting in safe mode? If you have and it's still doing it, then you have a big problem and I would take it to a local computer shop (not Compusa or Best Buy) and have them fix it.

If you can get into safe mode then download spybot and Adaware and run those. You should also try CCCleaner which will fix any other problems you may have.

Sorry you're too far away for me to try and help you out personally!

Mark


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