KLM672 From United States of America, joined Oct 1999, 2586 posts, RR: 3 Posted (10 years 2 months 4 days 17 hours ago) and read 2666 times:
I have two programs that I want uninstalled but when I go to add/remove programs and press remove I get this message "The windows Installer could not be accessed. This can occur if you are running Windows in safe mode (which I am not), or if the windows installer is not correctly installed. Contact your support personnel for assisants (who?)"
Anything I can do about this? I want "Stopzilla" and "natural textspeech" uninstalled.
MD80fanatic From United States of America, joined Apr 2004, 2800 posts, RR: 9
Reply 1, posted (10 years 2 months 4 days 16 hours ago) and read 2662 times:
You can try opening the Registry editor (regedit.com I believe) in the Windows folder.
You can then search for "Stopzilla" and "natural textspeech" under the EDIT menu....ONLY delete references you are absolutely certain of. When the search stops on a hit, browse around the folder structure....looking to delete the highest level folder than contains the found terms.
I hope this makes sense, if not don't do it.
Doing this won't uninstall everything, but it will most likely prevent the offending software from loading or being recognised by Windows.