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Really Really Big Problem With MSN  
User currently onlineJAGflyer From Canada, joined Aug 2004, 3528 posts, RR: 4
Posted (7 years 11 months 2 weeks 6 days 13 hours ago) and read 2196 times:

Basically I logged in and basically all my contacts are gone and my account is pretty much like i never logged into it. My screen name is reset to my email address. I have 2 reports of people with lost contacts tonight. Is anyone else experiencing this. I really need some feedback as I am not sure what to do. I submitted a question to Microsoft MSN help. This morning it was fine and at 8pm I go to log in and EVERYTHING is gone except for my userpic lol.


Support the beer and soda can industry, recycle old airplanes!
17 replies: All unread, jump to last
 
User currently offlineTedTAce From , joined Dec 1969, posts, RR:
Reply 1, posted (7 years 11 months 2 weeks 6 days 13 hours ago) and read 2196 times:

I got kicked off earlier... considering what you pay for it, who cares.. They will get it back I'm sure.

User currently onlineJAGflyer From Canada, joined Aug 2004, 3528 posts, RR: 4
Reply 2, posted (7 years 11 months 2 weeks 6 days 13 hours ago) and read 2189 times:

Its just a bit scary when you log into an account you've had for 6 years and all of a sudden its all reset.


Support the beer and soda can industry, recycle old airplanes!
User currently offlinePlymSpotter From Spain, joined Jun 2004, 11655 posts, RR: 60
Reply 3, posted (7 years 11 months 2 weeks 6 days 13 hours ago) and read 2181 times:

Quoting JAGflyer (Thread starter):
Basically I logged in and basically all my contacts are gone and my account is pretty much like i never logged into it. My screen name is reset to my email address. I have 2 reports of people with lost contacts tonight. Is anyone else experiencing this.

YES!

But, only at my university accomodation. MSN runs fine here at home, but for some reason when I get back to my uni accomodation it will let me log in, but displays me as having 0 contacts and whilst I can add contacts, they will never actually get the invite to let me add them. I was blaming it on the Uni server having blocked part of msn, which is not unlikely, but what you have described is almost exactly the problem that I'm having? Strange and annoying isn't it?

Dan Smile



...love is just a camouflage for what resembles rage again...
User currently offlineTedTAce From , joined Dec 1969, posts, RR:
Reply 4, posted (7 years 11 months 2 weeks 6 days 12 hours ago) and read 2161 times:

I have all my account stuff on this end, then again I'm using vista with the latest live messenger. You might want to try re-installing and see where that gets you.

User currently onlineJAGflyer From Canada, joined Aug 2004, 3528 posts, RR: 4
Reply 5, posted (7 years 11 months 2 weeks 6 days 12 hours ago) and read 2160 times:

I uninstalled 7.5 and installed Live messenger. Still, my contact list is EMPTY. nothing


Support the beer and soda can industry, recycle old airplanes!
User currently offlineCarmenlu15 From Guatemala, joined Dec 2004, 4761 posts, RR: 30
Reply 6, posted (7 years 11 months 2 weeks 6 days 11 hours ago) and read 2134 times:

Quoting JAGflyer (Reply 5):
I uninstalled 7.5 and installed Live messenger. Still, my contact list is EMPTY. nothing

Funny, the same thing happened to me a while back when I installed Live Messenger. Everything was gone! I went around and uninstalled it, reinstalled 7.5 and the account was fine again...



Don't expect to see me around that much (if at all) -- the contact link should still work, though.
User currently offlineLTU932 From Germany, joined Jan 2006, 13864 posts, RR: 50
Reply 7, posted (7 years 11 months 2 weeks 6 days 9 hours ago) and read 2113 times:

If you're using Messenger 8.0, make sure you have full administrator access. Otherwise, the programme cannot cache your contact list.

That's why I use only 8.0 at home and 7.5 at work, or else I cannot see my contacts when I'm at work.


User currently offlineCarmenlu15 From Guatemala, joined Dec 2004, 4761 posts, RR: 30
Reply 8, posted (7 years 11 months 2 weeks 6 days 8 hours ago) and read 2098 times:

Quoting LTU932 (Reply 7):
If you're using Messenger 8.0, make sure you have full administrator access. Otherwise, the programme cannot cache your contact list.

Funny, I do have full admin access on my home computer, yet it didn't work.

Guess I'll give 8.0 another try when I have the time to do so...



Don't expect to see me around that much (if at all) -- the contact link should still work, though.
User currently offlinePawsleykat From United States of America, joined Jul 2005, 1978 posts, RR: 11
Reply 9, posted (7 years 11 months 2 weeks 6 days 4 hours ago) and read 2068 times:

I haven't noticed any problems. I installed Live Messenger 8.0 last night and absoloutly everything is fine. I haven't heard from anybody about dissapearing contacts tho... I would e-mail the people @ MSN and see what they can do, if anything.  Smile

JG



First Class passengers are my favourites. They can't get any further forward without an ATPL.
User currently offlineThePRGuy From , joined Dec 1969, posts, RR:
Reply 10, posted (7 years 11 months 2 weeks 6 days 3 hours ago) and read 2052 times:

There should be a backed up .ctt file somewhere, if you select 'File - import contacts from saved file' once you've found this file it should get them all back.
Thanks
PR


User currently onlineJAGflyer From Canada, joined Aug 2004, 3528 posts, RR: 4
Reply 11, posted (7 years 11 months 2 weeks 6 days ago) and read 2031 times:

I didnt back up the file.


Support the beer and soda can industry, recycle old airplanes!
User currently offlineThePRGuy From , joined Dec 1969, posts, RR:
Reply 12, posted (7 years 11 months 2 weeks 6 days ago) and read 2027 times:

Quoting JAGflyer (Reply 11):
I didnt back up the file.

On my one (mac msn 6) it automatically backs up the contacts in a .ctt file, I suppose windows should do the same.
Alex


User currently onlineJAGflyer From Canada, joined Aug 2004, 3528 posts, RR: 4
Reply 13, posted (7 years 11 months 2 weeks 5 days 23 hours ago) and read 2022 times:

Nope. No .ctt files found.


Support the beer and soda can industry, recycle old airplanes!
User currently onlineJAGflyer From Canada, joined Aug 2004, 3528 posts, RR: 4
Reply 14, posted (7 years 11 months 2 weeks 5 days 12 hours ago) and read 1995 times:

Im really at my wits end with this shit. How the fcuk can MS have a serious problem and not even over a release, response or try to fix it. Everyone uses MSN so I am stuck with it. I gotta spend an hour going through chat logs to find email addresses and thats only like half of them.

Screw you MS. I finally see why people are going to Macs.



Support the beer and soda can industry, recycle old airplanes!
User currently offlineThePRGuy From , joined Dec 1969, posts, RR:
Reply 15, posted (7 years 11 months 2 weeks 4 days 23 hours ago) and read 1972 times:

Quoting JAGflyer (Reply 14):

Hmm I am suprised there is no cached file of contacts.
Have you checked all the library and document folders?
Alex


User currently offlineCadet57 From United States of America, joined Jul 2005, 9085 posts, RR: 30
Reply 16, posted (7 years 11 months 2 weeks 4 days 23 hours ago) and read 1972 times:

Umm did you bother to uninstall then reinstall? Or try a system restore to the day before it stopped working.


Doors open, right hand side, next stop is Springfield.
User currently offlinePureKiwi From New Zealand, joined Feb 2006, 183 posts, RR: 0
Reply 17, posted (7 years 11 months 2 weeks 3 days 20 hours ago) and read 1919 times:

Theres something seriously wrong with my msn the other day I had something like 5000 contacts in my address book and it took me ages to find my normal contacts. I think everyones contacts are being sent to my account  boggled 

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