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Switching Wireless Cell Phone Carriers  
User currently offlineChi-town From United States of America, joined Sep 2000, 971 posts, RR: 5
Posted (7 years 9 months 3 weeks 1 day 21 hours ago) and read 1225 times:

Well, I am sitting here at work and I was informed that my company line is being dropped. (Nextel) I need to do some research and figure out who to go with. I figured Verizon and Cingular are pretty good and I've heard bad things about T-Mobile.

What carrier do you have?
Do you like it?
Have you ever had problems with them?

Feel free to give any other input on your cell phone carrier.


4 replies: All unread, jump to last
User currently offlineKaiGywer From United States of America, joined Oct 2003, 12254 posts, RR: 35
Reply 1, posted (7 years 9 months 3 weeks 1 day 21 hours ago) and read 1223 times:

Lots of good info in this thread, just halfway down the NonAv index:

CDMA/GSM..Cell Phone Choices... (by AA787823 Dec 27 2006 in Non Aviation)

911, where is your emergency?
User currently offlineIFEMaster From , joined Dec 1969, posts, RR:
Reply 2, posted (7 years 9 months 3 weeks 1 day 21 hours ago) and read 1216 times:

I switched from Verizon to T-Mobile about 3 years ago. Never regretted it.

The switch was brought about my Verizon's utter incompetence when I wanted to switch plans, add two lines, and upgrade handsets. The guys on the phone had no clue what I was talking about, and the guys in the store were feeding me all kinds of BS about prices and costs and "re-activation" fees. So, after a month of frustration and the poorest of poor customer service, I decided to switch.

I did the same as you; researched the other major carriers. It came down to a choice between Nextel and T-Mobile, and T-Mobile got it because at the time they were the only carrier who offered nationwide no-roaming and, being GSM, I could use my phone in other countries.

T-Mobile for me have been nothing short of fantastic. They had a nice choice of plans and helped me choose the one that suited my needs, and they have a good range of handsets. When it came time to upgrade my handset (just a couple of months ago), I got a T-Mobile Dash for a ridiculously low price because of my good standing and the fact that in nearly 3 years I hadn't upgraded my handset. They also upgraded my wife's handset for free.

Whenever I've had questions or queries or wanted a service added to my account, it was hassle free. For example, when I flew to London last February, I realised as I was standing in line to board that I hadn't activated International Roaming on my account. I called while I was in line, requested it, and when I landed in London and switched on my phone, I was roaming.

Also, I took my number with me from Verizon to T-Mobile. They handled the entire thing, and although they said it would take up to 3 days to port my number, it was switched to T-Mobile in a matter of hours rather than days.

T-Mobile will have to mess up in a major, major way for me to consider leaving them. Call quality is great, I don't recall ever having a dropped call, and their customer service is second to none.

User currently offlineJaws707 From United States of America, joined Aug 2001, 708 posts, RR: 1
Reply 3, posted (7 years 9 months 3 weeks 1 day 20 hours ago) and read 1211 times:

I currently use Sprint and have been very happy with it. I have the Samsung A900 phone (the black one that is as skinny as a RAZR.) Sprint evenings begin at 7pm which is great. I have found the reception to be great. Previously I used Cingular before I switched.

User currently offlineJ_Hallgren From United States of America, joined Jun 2000, 1507 posts, RR: 0
Reply 4, posted (7 years 9 months 3 weeks 1 day 13 hours ago) and read 1192 times:

I've gotten some good info at http://www.howardforums.com about phone plans and such...

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