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Air Berlin: Is It Possible To Use Firefox?  
User currently offlineF.pier From Italy, joined Aug 2000, 1523 posts, RR: 9
Posted (7 years 7 months 2 weeks 13 hours ago) and read 1800 times:

I've just tried to book, but after I put my data (credit card number included) everything stops.

I use Firefox. Does this mean that site requires IE?

5 replies: All unread, jump to last
 
User currently offlineHT From Germany, joined May 2005, 6525 posts, RR: 23
Reply 1, posted (7 years 7 months 2 weeks 13 hours ago) and read 1792 times:

Quoting F.pier (Thread starter):
Does this mean that site requires IE?

Works okay with my Opera 9.10.

Never tried to book on it via Firefox though.
-HT



Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
User currently offlineMhodgson From United Kingdom, joined Dec 2002, 5047 posts, RR: 25
Reply 2, posted (7 years 7 months 2 weeks 9 hours ago) and read 1758 times:

I've never had a problem with Firefox - possibly just a temporary server issue?


No trees were harmed by this message. However, several million electrons were terribly inconvenienced
User currently offlineF.pier From Italy, joined Aug 2000, 1523 posts, RR: 9
Reply 3, posted (7 years 7 months 1 week 6 days 23 hours ago) and read 1740 times:

Yes, now it's OK. I booked.
But I have to say that Ryanair booking procedure is better. I don't like waiting the next day to have my booking confirmation.


User currently offlineMhodgson From United Kingdom, joined Dec 2002, 5047 posts, RR: 25
Reply 4, posted (7 years 7 months 1 week 6 days 19 hours ago) and read 1717 times:

I agree - I got really worried when I failed to receive confirmation of a booking once - I thought I had typed in my email wrong!


No trees were harmed by this message. However, several million electrons were terribly inconvenienced
User currently offlineHT From Germany, joined May 2005, 6525 posts, RR: 23
Reply 5, posted (7 years 7 months 1 week 6 days 18 hours ago) and read 1703 times:

One negative thing on AB's web site still is, that one needs to start a (false) booking in order to be able to see arrival & departure time on a connection flight.
Just recently they added the info to the search results list, if and where a connection will be ...

Sofar e-mails as booking confirmations always have arrived within minutes in my inbox; have had more problems (up to never receiving an e-mail) on other airline's websites. Therefore I write down the confrmation number as soon as it is displayed and then print the screen into a PDF-file - have saved me a number of times ...

When I booked an award flight on AB over the phone last Thursday, the confirmation arrived the very moment I put down the receiver, keeping in mind that it had been forwarded from my private mail adress to my business adress in that few seconds.  checkmark 

Off-topic:
Sofar I can only praise the service I have received from AB's helpdesk. They always have been efficient and quick when re-confirming flights, booking award flights, re-booking flights etc. Plus they answer calls instantly and w/o having to enter the FF-number etc. into the phone's keyboard and then listen for minutes to announcements about new regulations for hand luggage ...
I had to endure all that stuff twice when the call center of a different major european airline dropped the phone-line in the middle of rebooking an award flight  Sad
At least the second agent I got quickly was able to continue the previously discontinued rebooking - and he told me that they had tech´ difficulties with their phone lines.
-HT



Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
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