Jycarlisle From , joined Dec 1969, posts, RR: Posted (8 years 1 month 3 days 22 hours ago) and read 1314 times:
I sent out a very important envelope yesterday to arrive in JAX today before noon from NY and low and behold the damn thing was MISROUTED to Tallahassee. I know I sound like I am complaining for nothing but this envelope is a matter of my financial stability less alone my sanity in this world. I wouldnt complain if it were something much less important than this, however, I paid almost 20 bux to have this thing sent overnight. When I called up the USPS none of the reps were able to give me anymore additional information than what I could see online. I should get a refund for this. And remind myself never to send anything important overnight.
Ok I will stop my whining now. (Just thinking if I am going to have to pay a late fee of 700 bucks if that thing arrives on Saturday.)
I can understand why you might have picked USPS though, you probably thought it'd be more expensive, right?
Actually, I looked up a quote for a standard shipping envelope (You know, the letter-size, cardboard ones) from NYC to JAX. For standard overnight it's about 19 bucks, and for priority overnight (guaranteed arrival by 10:30 AM) it's 21 bucks.
Bet you're kicking yourself now.
Better to be nouveau than never to have been riche at all.
Coleplane From United States of America, joined Jan 2007, 172 posts, RR: 0
Reply 4, posted (8 years 1 month 3 days 15 hours ago) and read 1184 times:
May I share my experience with UPS since we're on this particular subject?
When my company transferred me from MN to TX, I insured a package with UPS up to $100. All of the contents were work related and included a marble desk pen set I'd received as a gift and numerous awards (what can I say, I'm good). I only insured it for $100 because if lost, most of the critical things were sentimental and couldn't be replaced.
Past due, I called and they informed me it had been signed for. I obtained the name, which was no one in our office, and the location. It turns out they had delivered it to the building next to ours and someone there had signed for it. Well, as you might imagine, no one there claimed receiving it. I recall them having signed for it, but I know sometimes people don't bother to actually check these deliveries. It seems UPS knows that to.
I'm pretty confident the package was either lost or damaged and this was a convenient way out for UPS.
UPS never reimbursed me one cent despite following all proper protocol in filing a claim - and the frickin' package was insured! Amazing, particularly since I nor anyone in our office signed for it. Very unprofessional and truly unacceptable.
AA61Hvy From United States of America, joined Nov 1999, 13977 posts, RR: 56
Reply 5, posted (8 years 1 month 3 days 15 hours ago) and read 1181 times:
Quoting Airfoilsguy (Reply 1): Should have used FedEx. I have used them countless times and have found their customer service to be great.
Quoting Coleplane (Reply 4):
UPS never reimbursed me one cent despite following all proper protocol in filing a claim - and the frickin' package was insured! Amazing, particularly since I nor anyone in our office signed for it. Very unprofessional and truly unacceptable
This is why I'm damn proud to work for FedEx.
As for 'insuring' your package, I can't speak for UPS, but with FedEx the first $100 is free (inherently declared on every package unless otherwise noted). Every $100 from then on is $.55.
In general if you are going to file a claim with a shipper when you receive the package make sure to keep the box and place the product back in there, take pictures and leave the product and box alone until otherwise noted by the shipper.
FedEx is not perfect by any means, but in shipping, we are the closest.
Them or UPS - Domestically they both are about the same, with UPS being a little cheaper if you have a good account rep that has built you a good rate package.
Quoting Coleplane (Reply 9): I'm interested in anyone's experiences with air freight
For air freight, it really depends on the package sizes and weights. I ship mostly pallet size shipments via air freight, sometimes 6, 8, 10 at a time. I use the parcel carriers for all "box" shipments. I ship all over the world, spending over a quarter of a million dollars a year just in shipping. Send me an email via my profile if you would like any more info.
Mham001 From United States of America, joined Feb 2005, 4036 posts, RR: 3
Reply 11, posted (8 years 1 month 3 days 13 hours ago) and read 1140 times:
Oh there is a vast difference. First off, there is Fedex and there is Fedex Ground. Two very different entities. If you want your package mangled, dented, dropped and generally abused, but at a cheap price, go for Fedex Ground. UPS can be pretty reliable but I prefer USPS for smaller packages mainly because of my own address issues.
DavestanKSAN From United States of America, joined Sep 2005, 1678 posts, RR: 13
Reply 17, posted (8 years 1 month 3 days 12 hours ago) and read 1111 times:
Touche. But how could the good Montanians be allergic to us Californians when I am a Californian? Perhaps I should send you a shirt with my face on it so that your fellow Montanians can acclimate themselves to our wonderful citizens. YES?
Can you imagine....poor Montanians, lol.
When are you two coming out here btw.
Yesterday we've sinned, today we move towards God. Touch the sky....love and respect...Safe Star!
Oh, you must remember that I am actually from Georgia! Born in Atlanta, lived in Atlanta, certainly not allergic to people from other states. As for when we'll get down there, I might actually do so within the next year. My lady's family is there you know, and she goes there about once a year. I'd have to use a free ticket or nonrev though. I believe that they live out near La Mesa or something like that. I'd love to come though.
Boeing744 From Canada, joined Jun 2005, 1873 posts, RR: 22
Reply 21, posted (8 years 1 month 3 days 11 hours ago) and read 1086 times:
Oh man, I can totally feel for you on this one. I had a very similar experience with Canada post. Back in January I had to send my passport to Ottawa for an Austrian visa. Because of previous travel arrangements, I could only send it 20 days before, which was below the recommended time. I paid about 25 bucks for Canada Post's "Priority Courier Service". They guaranteed that it would get from Victoria to Ottawa by noon the next day, but it ended up being 3 days delayed. Luckily the Austrian Embassy was super fast in processing my application, and I had my passport back within just a few days. That doesn't mean that Canada Post didn't drive me crazy those couple days! If my passport hadn't gotten there or been returned on time, I wouldn't have been able to travel, costing me lots of money to change the (non-changable) flights...
Asuflyer05 From United States of America, joined Feb 2004, 2373 posts, RR: 3
Reply 23, posted (8 years 1 month 2 days 23 hours ago) and read 1034 times:
If you sent it "Express Mail" and it was guaranteed to be there on Friday they will refund the money.
In my experience if I send something out (like a check) and it arrives late because of the USPS or FX or UPS or DHL, the company is usually pretty good it about seeing as most places won't process it until Monday.
Airfoilsguy From , joined Dec 1969, posts, RR:
Reply 24, posted (8 years 1 month 2 days 23 hours ago) and read 1017 times:
Quoting Boston92 (Reply 12): I am surprised no one has brought up DHL. THEY seems to be the MOST reliable...
Where I used to work I shipped about 2 palettes a day by FedEx from Ohio to Mexico. Once there was a hurricane that had shut down FedEx Florida operation. (shipments go Ohio to Tennessee to Florida to Mexico). I give FedEx credit for telling me that they were shitting down ahead of time, but we had to ship product. Well I tried DHL. They guaranteed a 3 day delivery despite the hurricane. (We got 2 day with FedEx.) Well DHL proceeded to lose our entire shipment for 2 weeks. I had everyone in my company from my boss to the president calling me wanting to know how " I " lost the shipment. Well to make a long story short I will NEVER use DHL again
: Never had a problem with them. I was gonna do that, but you beat me to it. Every time my Dell broke down, I would ship it DHL from Mankato,MN to Aust
: I've been buying and selling on eBay since 1998 and have shipped items all over the world and I've used Fedex, Fedex ground, USPS and UPS. The service
: Hello All Funny, I ship stuff I sell on eBay all the time international by USPS. No problems ever. You are both correct. When WN still shipped mail fo
: Well USPS hasn't yet deliver a package I sent to the Netherlands. And that was over two weeks ago. I dont know if its a problem here or with the mail
: Did you make sure they didn't send it surface? Sometimes the price is almost the same for surface and air.
: Can't say that UPS will be cheaper....any shipping company you have a negotiated rate will be "cheaper" than list rate....
: You know what I didn't pay attention to that. But on my receipt it says first class international. And I just checked USPS.com and it says it varies
: Yes I can. Quite simply, they are cheaper by about 11%. I have negotiated rates with all of them. The same criteria was presented to all for their co
: UPS also has more damaged packages, more accessorial fees that are listed vaguely on the invoice, has more stolen packages, and their packages are ha
: Of course they do, they handle probably more than three times the number of packages. I'd be curious to see those numbers proportionately applied. FE
: I ran a concert stagelighting company for 20 years. We used UPS exclusively until the strike in the late 90s. We had just ordered about 20K worth of
: I have a big beef with UPS. My medical service company for at-home equipment sends everything by UPS, signature required. You have to be home to recei
: Statiscally FedEx is the most reliable in the industry at 98% on time delivery What's a good discount to you? 20%? I know you're not bashing FX, I'm
: FedEx and UPS overnight are a few more bucks than USPS overnight, but honestly, maybe 20% of the stuff I send USPS overnight makes it on time, with Fe
39 ME AVN FAN
: - You ought to realize TWO things. First of all, a fairly tiny mistake anywhere can result in a fatal outcome. Tracing in such cases is difficult. Se
: For your situation.....not in all. There are so many variables...where you are based, whether you ship primarily express or ground, domestic or inter
: So what you are saying is that 80% of the time you ship for free via USPS. Sounds like a deal to me!