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Thank You Orbitz. The Way Business Should Be Done.  
User currently offlineVio From Canada, joined Feb 2004, 1366 posts, RR: 8
Posted (6 years 9 months 2 days 8 hours ago) and read 1461 times:

Hi everyone,

I booked a rather good deal, yesterday, on Orbtiz.com.

YYC - MCO (return) for about 400 USD. I later found out that I cannot go there for the original proposed dates, which were Aug 31st - Sept. 3rd. I called Orbitz and wanted to know if I can re-book and what the penalty was. It turns out that they refunded the entire amount (- $6.99USD for fee). That's just fine by me.

Unfortunatly I didn't find a flight good enough on Orbitz.com, so I had to book a MUCH cheapper one on Expedia.ca, which just so happened to have it cheapper.

Anyway, thank you Orbitz. The process took less than 5 minutes. That's the way business should be done. I will book with them again as soon as I have a chance. (As much as I like them, my $$$ are important, so getting the flight cheapper somewhere else is what I had to do).

But again, I recomend this website/company to you guys.

Cheers,

Vio


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