PanAm330 From United States of America, joined Mar 2004, 2767 posts, RR: 8 Posted (8 years 8 months 4 weeks 1 day 19 hours ago) and read 2712 times:
Just something I thought about since it's a nice boring Friday here. Last week I switched from Citi to Wells Fargo, but I also use Bank of America. For credit cards, I've got Citi, BoA and American Express. I'm extremely disappointed with the way Citi treated me as one of their "customers," and a couple hours later I walked out of WF feeling like I was actually appreciated as a customer there. As soon as I can, I'm dropping the Citi credit card I have and getting a WF one. How about you guys- who do you bank with, and do you like them?
PanAm330 From United States of America, joined Mar 2004, 2767 posts, RR: 8
Reply 2, posted (8 years 8 months 4 weeks 1 day 18 hours ago) and read 2687 times:
What bank they use? Hardly. It's not as if I asked for their account numbers. If that were the case, everyone would wear a trenchcoat and dark sunglasses when they walked in the bank. If you're really offended, suggest deletion.
Bwaflyer From United Kingdom, joined Jun 2004, 707 posts, RR: 0
Reply 8, posted (8 years 8 months 4 weeks 1 day 18 hours ago) and read 2660 times:
Lovely Lloyds TSB (not) - but in the process of changing over to smile from Co-op, very good interest rates on current account, and the whole ethical policy attracts me. I also fed up with constant phone calls from some call centre offering me a Lloyds TSB account review (ie a meeting with an account manager to try and flog me a loan). Credit cards - only one for emergencies and large purchases for the extra protection under credit card legislation, from MBNA that I've had forever, and pay off straight away if I ever put anything on it.
UPS707 From United States of America, joined Sep 2004, 361 posts, RR: 0
Reply 11, posted (8 years 8 months 4 weeks 1 day 18 hours ago) and read 2643 times:
I refuse to use any of the major commercial banks....I always felt like they were "feeing" me to death and I was just an account number to them. I used to use a couple local credit unions that I liked because they weren't like that. Since then I've started banking using USAA and love it. You can't beat the convenicence of being able to deposit a check into your account without leaving your PC!
Doona From Sweden, joined Feb 2005, 3799 posts, RR: 13
Reply 12, posted (8 years 8 months 4 weeks 1 day 18 hours ago) and read 2640 times:
I utilize the services of a Swedish bank called Handelsbanken. I'm totally satisfied with what they provide, and their Internet banking service is one of the few which has not had a ton of problems with people hacking in and stealing people's money.
Sure, we're concerned for our lives. Just not as concerned as saving 9 bucks on a roundtrip to Ft. Myers.
JBLUA320 From United States of America, joined May 2002, 3185 posts, RR: 18
Reply 13, posted (8 years 8 months 4 weeks 1 day 18 hours ago) and read 2637 times:
I bank with Wachovia. I've wanted to switch to Commerce because I have heard wonderful things, but they have no branches where I go to school (NC) and that's where I spend the bulk of my time. Though, I've heard Commerce will refund the ATM fee if you use a non-Commerce ATM, so maybe I'll make the switch!
Lincoln From United States of America, joined Nov 2004, 3887 posts, RR: 8
Reply 18, posted (8 years 8 months 4 weeks 1 day 16 hours ago) and read 2581 times:
Bank of America for everything but my upcoming mortgage (Wells Fargo). BofA is quite possibly the most incompetent company I've ever dealt with.
An example of a recent exchange
-- via email --
Me: "Hello, I will need a Cashier's Check in the near future, but there aren't any branches in the state that I currently live in, can you tell me what my options are?"
Them: "We appologize for the inconvenience, in the fure you can avoid problems by ensuring that a deposit slip is included with all deposits."
--- via telephone ---
Me: "Hi, I'm going to need a Cashier's Check in the near future, but there anren't any branches in the state that I live in, can you tell me what I would need to do?"
Them: What city and state do you live in?
Me: Cleveland, Ohio
Them: One moment.
Them: Hmm, there don't seem to be any branches in Ohio.
Them: Well, as soon as you locate the branch nearest you, they can issue a cashiers check.
CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
Aloha73G From United States of America, joined Jul 2003, 2406 posts, RR: 4
Reply 20, posted (8 years 8 months 4 weeks 1 day 15 hours ago) and read 2570 times:
Quoting Lincoln (Reply 18): BofA is quite possibly the most incompetent company I've ever dealt with.
One of the big reasons they failed in Hawai'i (aside from crappy mainland phone service) was that weren't loaning any money out for mortgages. Why you might ask?? B of A requires heating systems for any homes they do a mortgage on and guess what....no one here has a heater.
My dad (a realtor/developer) talked to them about it.
Him: We don't need heaters in Hawai'i. Why don't you just eliminate that restriction for us?
Them: Those are our rules, we can't make exceptions.
Him: Well then you won't be doing any mortgages here.
Them: We will. On homes that have heaters.
Yikes.....talk about a bunch of idiots!
Aloha Airlines - The Spirit Moves Us. Gone but NEVER Forgotten. Aloha, A Hui Hou!
Rara From Germany, joined Jan 2007, 2506 posts, RR: 2
Reply 21, posted (8 years 8 months 4 weeks 1 day 15 hours ago) and read 2570 times:
In Germany, I still use Sparkasse, even though they're crap. I need to switch to a decent bank sometimes, but I'm just too lazy. In Holland, I've been using SNS, which are equally crap (very similar to Sparkasse in this regard). In Hong Kong, I've been banking with HSBC and I haven't regretted that.
Samson was a biblical tough guy, but his dad Samsonite was even more of a hard case.
Srbmod From , joined Dec 1969, posts, RR:
Reply 23, posted (8 years 8 months 4 weeks 1 day 15 hours ago) and read 2562 times:
I've been using SunTrust for several years now. I had been considering going back to the credit union I used to use (Delta Community Credit Union, formerly Delta Employees Credit Union) since their main branch and one of the their satellite branches aren't too much out of my way on my way home from work (Plus there's a Credit Union Service Center right near my job and I could make deposits there as well instead of going to a DCCU branch.). They have a policy of "once a member, always a member" so it would be easy for me to reopen my account there. I've just been too lazy to go do it. I may do it by the end of the year though.
While SunTrust is a lot more convenient for me (they have branches in quite a few Publix stores and even a few Kroger stores and I can find a branch pretty easily), their service at times leaves a lot to be desired, and some of their tellers just don't know what they're doing. One day, I had a teller try to deposit the amount of money I wanted back and tried to give me the amount of deposit I was trying to make. He didn't make this mistake just once, try three times. I've also had tellers that tried to use the bank's policy in regards to deposits of non-SunTrust checks when the check in question was written on a SunTrust check (My current employee uses SunTrust as well, as did my previous employer so nealry all of the checks I deposit to my account are written on SunTrust account.). The only branches I've never had any problems in regards to my deposits were the branches closest to my employer (My current employer makes deposits there every day and the branch closest to my previous job got a lot of the employees going there to cash their checks).