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Where Do I Complain About Taxies In Shenzhen?  
User currently offlineUnited Airline From Hong Kong, joined Jan 2001, 9168 posts, RR: 15
Posted (6 years 1 week 1 day 10 hours ago) and read 1568 times:

Where do I complain about taxies in Shenzhen, China? The service was inefficient and inferior. Any e-mail address? I don't live there so.....

14 replies: All unread, jump to last
 
User currently offlineConfuscius From United States of America, joined Aug 2001, 3852 posts, RR: 1
Reply 1, posted (6 years 1 week 1 day 10 hours ago) and read 1564 times:



Quoting United Airline (Thread starter):
Where Do I Complain About Taxies In Shenzhen?

The Communist Party of China, I presume.



Ain't I a stinker?
User currently offlineN867DA From United States of America, joined May 2008, 1006 posts, RR: 0
Reply 2, posted (6 years 1 week 1 day 10 hours ago) and read 1560 times:

In Russia, taxi rides you. Same thing in China?

Seriously, I would start by writing to the company that operates the taxi. Politely explain what you expected, what you received, and why it is inadequate. Also be sure to include what would make you happy (eg, refund fare, pay for incurred expenses, etc). I don't know if this will work in China, but it is probably the best thing to do.



A nation turns its lonely eyes to you
User currently offlineUnited Airline From Hong Kong, joined Jan 2001, 9168 posts, RR: 15
Reply 3, posted (6 years 1 week 1 day 10 hours ago) and read 1551 times:

In Hong Kong we contact the Traffic Complaint Bureau.

I have the taxi's number plate, the name of the taxi driver etc. But I forgot to write down the name of the taxi.

Any traffic bureau that I can complain to?

I know there is little customer service there


User currently offlineMaverickM11 From United States of America, joined Apr 2000, 17412 posts, RR: 46
Reply 4, posted (6 years 1 week 1 day 10 hours ago) and read 1545 times:



Quoting United Airline (Reply 3):

Any traffic bureau that I can complain to?




E pur si muove -Galileo
User currently offlineMal787 From Australia, joined Jul 2007, 687 posts, RR: 0
Reply 5, posted (6 years 1 week 1 day 9 hours ago) and read 1537 times:



Quoting United Airline (Thread starter):
Where do I complain about taxies in Shenzhen, China? The service was inefficient and inferior. Any e-mail address? I don't live there so.....

Sorry but do you really think they are going to care ?

Taxi passengers are a dime a dozen in China at the moment and you may be the tip of the iceberg as far as compliants go. But dont expect a reply from them re this


Its like me complaining to the Italian Police when my wallet was stolen last year, they done the paper trail and more than likely forgot me as soon as i walked out the station
mal787



Flying cant get enough of it
User currently offlineN867DA From United States of America, joined May 2008, 1006 posts, RR: 0
Reply 6, posted (6 years 1 week 1 day 9 hours ago) and read 1535 times:



Quoting Mal787 (Reply 5):

Its like me complaining to the Italian Police when my wallet was stolen last year, they done the paper trail and more than likely forgot me as soon as i walked out the station

that is still a VERY good thing to do even if the police don't take you seriously.



A nation turns its lonely eyes to you
User currently offlineElite From Hong Kong, joined Jun 2006, 2796 posts, RR: 10
Reply 7, posted (6 years 1 week 1 day 9 hours ago) and read 1530 times:



Quoting N867DA (Reply 6):
that is still a VERY good thing to do even if the police don't take you seriously.

I don't think its the police that doesn't want to take him seriously, but the sheer number of missing wallets and phones and items make it impossible for them to follow up on every case.


User currently offlineUnited Airline From Hong Kong, joined Jan 2001, 9168 posts, RR: 15
Reply 8, posted (6 years 1 week 20 hours ago) and read 1474 times:



Quoting Elite (Reply 7):
I don't think its the police that doesn't want to take him seriously, but the sheer number of missing wallets and phones and items make it impossible for them to follow up on every case.

Exactly


User currently offlineB2443 From United States of America, joined Jul 2004, 703 posts, RR: 0
Reply 9, posted (6 years 1 week 20 hours ago) and read 1472 times:



Quoting Confuscius (Reply 1):
The Communist Party of China, I presume.



Quoting Mal787 (Reply 5):
Its like me complaining to the Italian Police when my wallet was stolen last year, they done the paper trail and more than likely forgot me as soon as i walked out the station

OMG, are you implying they (Italian Police) are just as irresponsive as the Communists?


User currently offlineMal787 From Australia, joined Jul 2007, 687 posts, RR: 0
Reply 10, posted (6 years 1 week 15 hours ago) and read 1432 times:



Quoting B2443 (Reply 9):
OMG, are you implying they (Italian Police) are just as irresponsive as the Communists?

No not at all

Quoting Elite (Reply 7):
I don't think its the police that doesn't want to take him seriously, but the sheer number of missing wallets and phones and items make it impossible for them to follow up on every case.

Its more like Elite says, they have so many of these cases its just to hard

mal787



Flying cant get enough of it
User currently offlineKmh1956 From Bermuda, joined Jun 2005, 3324 posts, RR: 7
Reply 11, posted (6 years 1 week 14 hours ago) and read 1420 times:



Quoting United Airline (Thread starter):
Where do I complain about taxies in Shenzhen, China?

As this is probably the first time that China has been open to so many tourists EVER, their taxi services won't be accustomed to the way other countries and cultures expect service....
So what do you hope to accomplish by making a complaint?



'Somebody tell me why I'm on my own if there's a soulmate for everyone' :Natasha Bedingfield
User currently offlineUSAIRWAYS321 From United States of America, joined Jul 2001, 1847 posts, RR: 9
Reply 12, posted (6 years 1 week 14 hours ago) and read 1413 times:



Quoting United Airline (Thread starter):
Where do I complain about taxies in Shenzhen, China?

You don't.


User currently offlineTLG From United States of America, joined Jul 2005, 370 posts, RR: 0
Reply 13, posted (6 years 1 week 11 hours ago) and read 1379 times:



Quoting United Airline (Thread starter):
Where do I complain about taxies in Shenzhen, China?

Right here, on A.net!

-TLG


User currently offlineUnited Airline From Hong Kong, joined Jan 2001, 9168 posts, RR: 15
Reply 14, posted (6 years 1 week 7 hours ago) and read 1342 times:

I know there is no customer service there.

Still there is a channel to complain.


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