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Where Do I Complain About Taxies In Shenzhen?  
User currently offlineUnited Airline From Hong Kong, joined Jan 2001, 8792 posts, RR: 17
Posted (4 years 9 months 2 weeks 16 hours ago) and read 1152 times:

Where do I complain about taxies in Shenzhen, China? The service was inefficient and inferior. Any e-mail address? I don't live there so.....

14 replies: All unread, jump to last
 
User currently offlineConfuscius From United States of America, joined Aug 2001, 3634 posts, RR: 2
Reply 1, posted (4 years 9 months 2 weeks 16 hours ago) and read 1148 times:



Quoting United Airline (Thread starter):
Where Do I Complain About Taxies In Shenzhen?

The Communist Party of China, I presume.


Ain't I a stinker?
User currently offlineN867DA From United States of America, joined May 2008, 974 posts, RR: 1
Reply 2, posted (4 years 9 months 2 weeks 15 hours ago) and read 1144 times:

In Russia, taxi rides you. Same thing in China?

Seriously, I would start by writing to the company that operates the taxi. Politely explain what you expected, what you received, and why it is inadequate. Also be sure to include what would make you happy (eg, refund fare, pay for incurred expenses, etc). I don't know if this will work in China, but it is probably the best thing to do.


A nation turns its lonely eyes to you
User currently offlineUnited Airline From Hong Kong, joined Jan 2001, 8792 posts, RR: 17
Reply 3, posted (4 years 9 months 2 weeks 15 hours ago) and read 1135 times:

In Hong Kong we contact the Traffic Complaint Bureau.

I have the taxi's number plate, the name of the taxi driver etc. But I forgot to write down the name of the taxi.

Any traffic bureau that I can complain to?

I know there is little customer service there

User currently offlineMaverickM11 From United States of America, joined Apr 2000, 15732 posts, RR: 48
Reply 4, posted (4 years 9 months 2 weeks 15 hours ago) and read 1129 times:



Quoting United Airline (Reply 3):

Any traffic bureau that I can complain to?




E pur si muove -Galileo
User currently offlineMal787 From Australia, joined Jul 2007, 687 posts, RR: 0
Reply 5, posted (4 years 9 months 2 weeks 15 hours ago) and read 1121 times:



Quoting United Airline (Thread starter):
Where do I complain about taxies in Shenzhen, China? The service was inefficient and inferior. Any e-mail address? I don't live there so.....

Sorry but do you really think they are going to care ?

Taxi passengers are a dime a dozen in China at the moment and you may be the tip of the iceberg as far as compliants go. But dont expect a reply from them re this


Its like me complaining to the Italian Police when my wallet was stolen last year, they done the paper trail and more than likely forgot me as soon as i walked out the station
mal787


Flying cant get enough of it
User currently offlineN867DA From United States of America, joined May 2008, 974 posts, RR: 1
Reply 6, posted (4 years 9 months 2 weeks 15 hours ago) and read 1119 times:



Quoting Mal787 (Reply 5):

Its like me complaining to the Italian Police when my wallet was stolen last year, they done the paper trail and more than likely forgot me as soon as i walked out the station

that is still a VERY good thing to do even if the police don't take you seriously.


A nation turns its lonely eyes to you
User currently offlineElite From Hong Kong, joined Jun 2006, 2760 posts, RR: 10
Reply 7, posted (4 years 9 months 2 weeks 15 hours ago) and read 1114 times:



Quoting N867DA (Reply 6):
that is still a VERY good thing to do even if the police don't take you seriously.

I don't think its the police that doesn't want to take him seriously, but the sheer number of missing wallets and phones and items make it impossible for them to follow up on every case.

User currently offlineUnited Airline From Hong Kong, joined Jan 2001, 8792 posts, RR: 17
Reply 8, posted (4 years 9 months 2 weeks 2 hours ago) and read 1058 times:



Quoting Elite (Reply 7):
I don't think its the police that doesn't want to take him seriously, but the sheer number of missing wallets and phones and items make it impossible for them to follow up on every case.

Exactly

User currently offlineB2443 From United States of America, joined Jul 2004, 681 posts, RR: 0
Reply 9, posted (4 years 9 months 2 weeks 1 hour ago) and read 1056 times:



Quoting Confuscius (Reply 1):
The Communist Party of China, I presume.



Quoting Mal787 (Reply 5):
Its like me complaining to the Italian Police when my wallet was stolen last year, they done the paper trail and more than likely forgot me as soon as i walked out the station

OMG, are you implying they (Italian Police) are just as irresponsive as the Communists?

User currently offlineMal787 From Australia, joined Jul 2007, 687 posts, RR: 0
Reply 10, posted (4 years 9 months 1 week 6 days 20 hours ago) and read 1016 times:



Quoting B2443 (Reply 9):
OMG, are you implying they (Italian Police) are just as irresponsive as the Communists?

No not at all

Quoting Elite (Reply 7):
I don't think its the police that doesn't want to take him seriously, but the sheer number of missing wallets and phones and items make it impossible for them to follow up on every case.

Its more like Elite says, they have so many of these cases its just to hard

mal787


Flying cant get enough of it
User currently offlineKmh1956 From Bermuda, joined Jun 2005, 3324 posts, RR: 8
Reply 11, posted (4 years 9 months 1 week 6 days 20 hours ago) and read 1004 times:



Quoting United Airline (Thread starter):
Where do I complain about taxies in Shenzhen, China?

As this is probably the first time that China has been open to so many tourists EVER, their taxi services won't be accustomed to the way other countries and cultures expect service....
So what do you hope to accomplish by making a complaint?


'Somebody tell me why I'm on my own if there's a soulmate for everyone' :Natasha Bedingfield
User currently offlineUSAIRWAYS321 From United States of America, joined Jul 2001, 1806 posts, RR: 10
Reply 12, posted (4 years 9 months 1 week 6 days 19 hours ago) and read 997 times:



Quoting United Airline (Thread starter):
Where do I complain about taxies in Shenzhen, China?

You don't.

User currently offlineTLG From United States of America, joined Jul 2005, 324 posts, RR: 0
Reply 13, posted (4 years 9 months 1 week 6 days 16 hours ago) and read 963 times:



Quoting United Airline (Thread starter):
Where do I complain about taxies in Shenzhen, China?

Right here, on A.net!

-TLG

User currently offlineUnited Airline From Hong Kong, joined Jan 2001, 8792 posts, RR: 17
Reply 14, posted (4 years 9 months 1 week 6 days 13 hours ago) and read 926 times:

I know there is no customer service there.

Still there is a channel to complain.

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