BlueShamu330s From UK - England, joined Sep 2001, 2721 posts, RR: 24 Posted (4 years 7 months 6 days 12 hours ago) and read 2594 times:
Well, it got you to open the thread, didn't it !?!
Dear, dear AOL
It is time to finally say goodbye, after 12 years. You've promised me highspeed for years, but delivered nothing more than empty promises. You have a completely useless level 1 call centre where people don't understand me. You kick me off, but always tell me "We are unable to determine the problem." Alas, the camel's back was broken by the final straw when I was unable to get online for 2 whole days; no apology, no refund, nothing.
You have let me down too many times, old friend, and so I must let you go.
You, on the other hand, you're so young and refreshing, you have people at the end of the phone who actually sound like they're enjoying their job and, oh my goodness, your fast. More than that, you're my Virgin.
So I drive a 4x4. So what?! Tax the a$$ off me for it...oh, you already have... :-(
Bongodog1964 From United Kingdom, joined Oct 2006, 3334 posts, RR: 3 Reply 6, posted (4 years 7 months 6 days 8 hours ago) and read 2315 times:
I hope it all goes well for you; my experiences with NTL/Virgin were rather stressful to say the least.
I had service interruptions on a daily basis, every evening it would overload and trip out as the US arrived home and started surfing the net.
Virgins answer - reboot your modem.
When one of their leads broke - answer they suggested that I went to a store and bought a replacement
Any repairs took 3 days minimum.
I replaced them with BT, and have hardly had a loss of service in two years, compared to daily with Virgin.
Bongodog1964 From United Kingdom, joined Oct 2006, 3334 posts, RR: 3 Reply 11, posted (4 years 7 months 6 days 3 hours ago) and read 2036 times:
Quoting Idealstandard (Reply 9): As a business customer, we have tried everyone, and noone gets near to the reliability of BT. So I would rather pay more for a well worn service instead of a fresh "Virgin" as you say
My "Virgin" proved to be more like a worn out old slapper, just as yours seemed to have been. BT might seem a bit boring but at least they are generally reliable.