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Exposed: Repair Shops Hack Your Laptops  
User currently offlineOA260 From Ireland, joined Nov 2006, 26997 posts, RR: 57
Posted (5 years 1 month 4 weeks 1 day 9 hours ago) and read 1286 times:

Very worrying report and makes you wonder who can you trust. Even a major well respected chain store PC World was caught charging for things that were not needed. The most worrying thing is that passwords and bank details were being stolen.

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Some computer repair shops are illegally accessing personal data on customers' hard drives - and even trying to hack their bank accounts, a Sky News investigation has found.

In one case, passwords, log-in details and holiday photographs were all copied onto a portable memory stick by a technician.
In other shops, customers were charged for non-existent work and simple faults were misdiagnosed.
An investigator from the Trading Standards Institute said he was "shocked" by the findings.
The investigation was carried out using surveillance software loaded onto a brand-new laptop.

http://news.sky.com/skynews/Home/UK-...87_Sky_News_Undercover_Laptop_Inve

Video here ::

http://news.sky.com/skynews/Home/vid...rd_Drives,_Sky_News_Investigation_

4 replies: All unread, jump to last
 
User currently offlineFLY2HMO From , joined Dec 1969, posts, RR:
Reply 1, posted (5 years 1 month 4 weeks 1 day 9 hours ago) and read 1253 times:



Quoting OA260 (Thread starter):

Some computer repair shops are illegally accessing personal data on customers' hard drives - and even trying to hack their bank accounts, a Sky News investigation has found.

Well that's a given. I don't trust my computer to anybody but myself.


And quite frankly I think it's pathetic how some people fall for places that advertise they'll "clean and speed up" your computer for $80 when all they could do is fire up Google and search for antivirus/spyware/malware etc freeware themselves. They take advantage of the computer illiterate. I can't blame them though, there's tons of money to be made  Yeah sure


User currently offline7324ever From Serbia, joined May 2009, 563 posts, RR: 2
Reply 2, posted (5 years 1 month 4 weeks 1 day 9 hours ago) and read 1245 times:



Quoting FLY2HMO (Reply 1):

And quite frankly I think it's pathetic how some people fall for places that advertise they'll "clean and speed up" your computer for $80 when all they could do is fire up Google and search for antivirus/spyware/malware etc freeware themselves. They take advantage of the computer illiterate. I can't blame them though, there's tons of money to be made Yeah sure

As goes for PCs. Its alot harder on a mac and places like to charge twice as much and just clean it up. I got a laptop for 10 bucks from a yard sale that works great and was pretty much brand new just the screen is completelyy shadderd but I hooked it up to my tv and see that it all works. I called a laptop repair place to get a quote and they wanted $280 to fix the screen. I can go on eBay get a new screen for 80 and craigslist find a person to change it for 40 and still buy another laptop with the money I save.



Anything the US and EU build the Russians do it better! i.e. TU-144 vs Concorde and TU-154 vs The 727...
User currently offlineEI320 From Ireland, joined Dec 2007, 1437 posts, RR: 0
Reply 3, posted (5 years 1 month 4 weeks 1 day 8 hours ago) and read 1231 times:



Quoting FLY2HMO (Reply 1):
Well that's a given. I don't trust my computer to anybody but myself.

 checkmark 

I don't give my laptop to anyone to be "repaired" unless it's absolutely necessary. Most things I just do myself.


User currently offlineKlaus From Germany, joined Jul 2001, 21463 posts, RR: 53
Reply 4, posted (5 years 1 month 4 weeks 1 day 7 hours ago) and read 1192 times:



Quoting 7324ever (Reply 2):
Its alot harder on a mac and places like to charge twice as much and just clean it up.

You shouldn't believe everything you hear. Whoever told you that was taking you for a ride, not unlike the scumbags in the report.

Outside of special circumstances Macs almost never require "cleaning up" the way a PC does. And maintenance is usually rather quick and easy even then.


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