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Banking Services In Your Country  
User currently offlineAM744 From Mexico, joined Jun 2001, 1784 posts, RR: 0
Posted (5 years 3 months 4 days 12 hours ago) and read 1772 times:

I am amazed and frustrated about the dismal training and knowledge of "Accounting/Investment executives" in most of the banks I need to deal with. They can't perform non standard operations and don't know the rules that apply to your particular products (which most of the time are posted on their web sites). Most of all, they just can't find their way when something, anything, goes wrong. It's almost as if there was no difference between them and a regular teller (managers aren't much better BTW). I've found that this is nearly universal and its becoming worst as I've been needing more sofisticated products. Am I alone on this one? Do you get half decent services from your banks?

3 replies: All unread, jump to last
 
User currently offline757MDE From Colombia, joined Sep 2004, 1753 posts, RR: 6
Reply 1, posted (5 years 3 months 4 days 10 hours ago) and read 1742 times:

I don't know how it be here, because they're so extortionate that I rather not go beyond my simple savings account for the convenience.
But something tells me it'd be the same!



I gladly accept donations to pay for flight hours! This thing draws man...
User currently offlineFLY2HMO From , joined Dec 1969, posts, RR:
Reply 2, posted (5 years 3 months 4 days 10 hours ago) and read 1736 times:



Quoting AM744 (Thread starter):
I am amazed and frustrated about the dismal training and knowledge of "Accounting/Investment executives" in most of the banks I need to deal with. They can't perform non standard operations and don't know the rules that apply to your particular products (which most of the time are posted on their web sites). Most of all, they just can't find their way when something, anything, goes wrong. It's almost as if there was no difference between them and a regular teller (managers aren't much better BTW). I've found that this is nearly universal and its becoming worst as I've been needing more sofisticated products. Am I alone on this one? Do you get half decent services from your banks?

Lemme guess, this is thanks to either HSBC, Banorte or Banamex


User currently offlineAM744 From Mexico, joined Jun 2001, 1784 posts, RR: 0
Reply 3, posted (5 years 3 months 3 days 17 hours ago) and read 1674 times:

I've found Bancomer to be the worst offender of the banks I regularly use. AMEX is rather good, too bad they're not a 'regular' bank. Banamex sits somewhere in the middle, closer to Bancomer than to AMEX. (Measured by their problem solving habilities, rather than by their 'happy path' simple processes)

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