MWHCVT From United Kingdom, joined Oct 2008, 573 posts, RR: 0 Posted (3 years 6 months 1 day 14 hours ago) and read 1102 times:
So I'm sat here getting more and more angry at the reports of banks may be having to pay back billions of pounds in fee's and charges for items such as unauthorized overdraft charges etc..
To show my colours from the beginning I fall into the camp of I read and fully understand my Terms and Conditions when opening accounts, yes I have had charges many years ago but I accept these as they were my error. I also appreciate that we have a fantastic banking system within the UK with free use of ATM's, Free access to banking and savings accounts, excellent access to arranged credit facilities etc.
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Must think up a new one soon, slow moving brain trying to get into gear ;)
Sunshine79 From UK - England, joined Jan 2006, 1758 posts, RR: 34 Reply 1, posted (3 years 6 months 1 day 12 hours ago) and read 1090 times:
I'm dreading today at work, as I work in a bank call centre, and no doubt will be bombarded with calls regarding the outcome of the test trial case which to due to finish today. I've heard on the grapevine that the court is going to rule in favour of the customers. I'm so glad I'm off work tomorrow. I can see both sides of the story, customers should know what's available in their account so shouldn't spend what's not their's, however, the banks shouldn't let customers spend what isn't theirs.
Bill142 From Australia, joined Aug 2004, 8320 posts, RR: 9 Reply 2, posted (3 years 6 months 1 day 12 hours ago) and read 1089 times:
Banks here are starting to get rid of them. after years of jacking them up and trying to force us onto electronic banking, they've realized that people still want branches.
MWHCVT From United Kingdom, joined Oct 2008, 573 posts, RR: 0 Reply 4, posted (3 years 6 months 1 day 12 hours ago) and read 1082 times:
Quoting Sunshine79 (Reply 1): I'm dreading today at work, as I work in a bank call centre, and no doubt will be bombarded with calls regarding the outcome of the test trial case which to due to finish today. I've heard on the grapevine that the court is going to rule in favour of the customers. I'm so glad I'm off work tomorrow. I can see both sides of the story, customers should know what's available in their account so shouldn't spend what's not their's, however, the banks shouldn't let customers spend what isn't theirs.
Too true, Credit Card call centre agent, guilty as charged, and yes I too see both sides, and feel that if people are genuinely in a situation of financial difficulty due to illness, bereavement or job loss we should do all we can including suspension off fee's and charges in entirety however I see far to many cases of people that have plenty of funds and try and play the systems entirely to their advantage and then piss and moan when things don't go there way, it's this individual that I can honestly say I HATE
Must think up a new one soon, slow moving brain trying to get into gear ;)
Airstud From United States of America, joined Nov 2000, 1860 posts, RR: 1 Reply 5, posted (3 years 6 months 1 hour ago) and read 1005 times:
Here in the United States, there are credit card companies of varying moral stripes, some of them would have to become 1,000 times more ethical than they are, in order to be termed merely "predatory."
There are also very strong, stringent, consumer-friendly disclosure and reporting laws (the Fair Credit Billing Act, the Fair Credit Reporting Act, the Fair Debt Collection Practices Act to name but a few). Smart folks (like myself) who read and understand the fine print in their cardholder's and accountholder's agreements can adroitly spare themselves the sky-high fees for late payments, delinquencies, overdraft/overlimit activitah, etc.
A thing that bothers me is that it seems that during the Dubya administration, all usury laws were done away with. I mean it looks to me like that's what happened; a few months ago I got an "offer" in the mail saying I was pre-approved for a $3,000 loan; when I read the terms it looked to me like I would be paying back almost exactly twice that amount. Sure enough, as I read further, it flat-out disclosed that the APR was in fact 99.0%.
Obviously I put the offer letter in the shredder; but I had been darn-near certain that interest rates of that magnitude were bloody illegal. Perhaps not now.