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Apple To Hold IPhone 4 Issues Press Conference  
User currently offlinezkpilot From New Zealand, joined Mar 2006, 4823 posts, RR: 9
Posted (4 years 1 month 2 weeks 2 days 12 hours ago) and read 3001 times:

http://www.nzherald.co.nz/technology...ticle.cfm?c_id=5&objectid=10658998

Apple has announced they will be holding a press conference on Friday morning about issues with the new iPhone 4.

There has been speculation that Apple may have to issue a recall... or at the very least give out free bumpers to resolve the reception problems people have been having with the phone.


56 types. 38 countries. 24 airlines.
44 replies: All unread, showing first 25:
 
User currently offlineElite From Hong Kong, joined Jun 2006, 2796 posts, RR: 10
Reply 1, posted (4 years 1 month 2 weeks 2 days 12 hours ago) and read 2996 times:

If either happens, Apple will get a lot (more) negativity in an increasingly competitive smartphone market. No doubt that RIM and HTC are both gaining from this incident, so it would be in their best interest if this could be addressed by a firmware update. Of course, judging from the past, Apple could begin to ship iPhone 4's with a free bumper included. It will be interesting to see how a company that cherishes its reputation so much will deal with this.

User currently offlinezkpilot From New Zealand, joined Mar 2006, 4823 posts, RR: 9
Reply 2, posted (4 years 1 month 2 weeks 2 days 12 hours ago) and read 2984 times:

http://www.reghardware.com/2010/07/15/good_iphones_for_bad/

heres another article... apparently it is not all iPhone 4s that have problems... just a few batches (which could of course be thousands of phones). They are perhaps doing a silent recall by just swapping out faulty ones for good ones to those people affected on the quiet.



56 types. 38 countries. 24 airlines.
User currently offlineAirPacific747 From Denmark, joined May 2008, 2389 posts, RR: 21
Reply 3, posted (4 years 1 month 2 weeks 2 days 12 hours ago) and read 2974 times:

I doubt Apple will recall all the phones sold already (about 6 million) - Maybe they will offer free bumpers, but that ruins the idea of the design of the phone.

User currently offlinefxramper From United States of America, joined Dec 2005, 7263 posts, RR: 85
Reply 4, posted (4 years 1 month 2 weeks 2 days 11 hours ago) and read 2952 times:
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Way too many dropped calls and I'm not going to give myself carpal tunnel trying to hold the phone the way Steve Jobs wants me too for clear reception. Apple fumbled rushing to deliver this product.   

User currently offlineKen777 From United States of America, joined Mar 2004, 8226 posts, RR: 8
Reply 5, posted (4 years 1 month 2 weeks 2 days 10 hours ago) and read 2942 times:

If it is a component or assembly problem then Apple will be delighted to exchange your phone. They simply charge the company for the defective component. Remember when IBM, Dell & Apple all had defective capacitors at the same time?

If it's an issue that can be resolved with a firmware change then Apple will be even happier.

I believe that b the news conference Apple will have defined the issues in the lab and developed a resolution.

Then Consumer Reports will have to re-look at the situation. They have already rated the iPhone4 as the best product in the market (in an area you have to pay for) so they are going to be feeling the pressure a bit.


User currently offlineokie From United States of America, joined Jul 2003, 3009 posts, RR: 3
Reply 6, posted (4 years 1 month 2 weeks 2 days 10 hours ago) and read 2936 times:

Quoting AirPacific747 (Reply 3):
I doubt Apple will recall all the phones sold already (about 6 million) - Maybe they will offer free bumpers, but that ruins the idea of the design of the phone.

Or a roll of Duct Tape and you can fix all your Apple products.

Okie


User currently offlineElite From Hong Kong, joined Jun 2006, 2796 posts, RR: 10
Reply 7, posted (4 years 1 month 2 weeks 2 days 9 hours ago) and read 2903 times:

Quoting Ken777 (Reply 5):
Remember when IBM, Dell & Apple all had defective capacitors at the same time?

For some reason, I remember that Dell took a huge hit from that, while IBM and Apple managed to deal with it quite well. All about the customer service, and its a similar situation that Apple is in right now. Dell never quite recovered from that incident.


User currently offlineElite From Hong Kong, joined Jun 2006, 2796 posts, RR: 10
Reply 8, posted (4 years 1 month 2 weeks 1 day 11 hours ago) and read 2809 times:

Senator Charles Schumer (D-NY) sent an email to Apple CEO Steve Jobs urging to fix the iPhone "death grip" for free.

http://www.informationweek.com/news/...rticleID=225800271&subSection=News


User currently offlinecadet57 From United States of America, joined Jul 2005, 9085 posts, RR: 30
Reply 9, posted (4 years 1 month 2 weeks 1 day 7 hours ago) and read 2766 times:

Antennagate? Really? Wow... Btw, its interesting they used other phones to demonstrate the problem. However, its interesting to note that there has yet to be reports of Droid Eris or Blackberry owners suffering death grip issues. And this picture is especially telling of how desperate Apple is to pass blame:



The person holding this phone is gripping it so tightly, more than any person normally would, that their fingers are turning red. Just so Apple can demo the problem, that right there is corrupting the results. Again, in normal use ive heard of ZERO blackberry antenna issues. Pretty sad when Apple has to lie to make themselves look better.



Doors open, right hand side, next stop is Springfield.
User currently offlineALTF4 From United States of America, joined Jul 2010, 1212 posts, RR: 4
Reply 10, posted (4 years 1 month 2 weeks 1 day 7 hours ago) and read 2761 times:



There's the "fix", ya'll.



The above post is my opinion. Don't like it? Don't read it.
User currently offlineElite From Hong Kong, joined Jun 2006, 2796 posts, RR: 10
Reply 11, posted (4 years 1 month 2 weeks 1 day 7 hours ago) and read 2745 times:

Not surprising, Apple has shipped products with a screen protector before. However, does this mean that phones purchased after September 30th will no longer suffer from this "death grip" issue?

User currently onlinemt99 From United States of America, joined May 1999, 6581 posts, RR: 6
Reply 12, posted (4 years 1 month 2 weeks 1 day 7 hours ago) and read 2745 times:
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Quoting cadet57 (Reply 9):
The person holding this phone is gripping it so tightly, more than any person normally would, t


How does holding it tightly affect the antenna reception? What does strength have anything to do with it?

The idea is that you are blocking the signal with you hand. Like puting a hand over a light bulb.

If you squeeze the light bulb hard.. do you block more light?

[Edited 2010-07-16 10:41:53]


Step into my office, baby
User currently offlineALTF4 From United States of America, joined Jul 2010, 1212 posts, RR: 4
Reply 13, posted (4 years 1 month 2 weeks 1 day 7 hours ago) and read 2739 times:

Quoting Elite (Reply 11):
However, does this mean that phones purchased after September 30th will no longer suffer from this "death grip" issue?

Doubt it - but the thinking is probably that you should know of the issue by then and its your call on to buy it or not. Besides - for many reasons, they probably cannot keep the "promotion" going forever.

Quoting mt99 (Reply 12):
What does strength have anything to do with it?

Nothing...



The above post is my opinion. Don't like it? Don't read it.
User currently offlinecadet57 From United States of America, joined Jul 2005, 9085 posts, RR: 30
Reply 14, posted (4 years 1 month 2 weeks 1 day 7 hours ago) and read 2728 times:

Quoting mt99 (Reply 12):
How does holding it tightly affect the antenna reception? What does strength have anything to do with it?

Because your skin/ fingers act as a shield thus blocking the antenna. Thus holding the phone where the antenna is will cause the signal to be degraded. However, Apple tried to manipulate a Blackberry by doing the same thing by gripping it so tight the users fingers turned red. In normal use a Blackberry antenna is properly shielded to prevent this. Apple failed to do the same thus the antenna can be corrupted by covering it with a finger.



Doors open, right hand side, next stop is Springfield.
User currently offlineALTF4 From United States of America, joined Jul 2010, 1212 posts, RR: 4
Reply 15, posted (4 years 1 month 2 weeks 1 day 6 hours ago) and read 2730 times:

Quoting cadet57 (Reply 14):
Because your skin/ fingers act as a shield thus blocking the antenna. Thus holding the phone where the antenna is will cause the signal to be degraded. However, Apple tried to manipulate a Blackberry by doing the same thing by gripping it so tight the users fingers turned red. In normal use a Blackberry antenna is properly shielded to prevent this. Apple failed to do the same thus the antenna can be corrupted by covering it with a finger.

The signal is degraded by the presence of flesh. Whether that flesh is pressed harder against the phone or not really should not make a difference, right?



The above post is my opinion. Don't like it? Don't read it.
User currently offlinecadet57 From United States of America, joined Jul 2005, 9085 posts, RR: 30
Reply 16, posted (4 years 1 month 2 weeks 1 day 6 hours ago) and read 2718 times:

Quoting ALTF4 (Reply 15):

I am not an antenna expert. But I would imagine that pressing harder would cause more of the signal to be degraded as you are in a sense making "more" contact with the phone as opposed to loosely holding it in your hand. The signal can still "travel" around. Case in point. I tried it on my Motorola Droid. By squeezing it, literally as hard as I could, I lost 1 bar out of a possible 4 (I have full 3G signal in my basement). However, in a "normal" grip there was zero issue. Apple thus created an unlikely scenario in order to save face.



Doors open, right hand side, next stop is Springfield.
User currently offlineALTF4 From United States of America, joined Jul 2010, 1212 posts, RR: 4
Reply 17, posted (4 years 1 month 2 weeks 1 day 6 hours ago) and read 2711 times:

Quoting cadet57 (Reply 16):

Physics-wise it doesn't make sense - but I dont doubt that they held it in whatever way to make the worst signal loss possible.

As you said earlier:

Quoting cadet57 (Reply 9):
Again, in normal use ive heard of ZERO blackberry antenna issues.

  



The above post is my opinion. Don't like it? Don't read it.
User currently offlinebhill From United States of America, joined Sep 2001, 966 posts, RR: 0
Reply 18, posted (4 years 1 month 2 weeks 1 day 3 hours ago) and read 2653 times:

So if it does not work as a phone..is it an iThing? Can it be docked when it is sporting it's bumper? BTW...at cellular frequencies, the skin effect occurs...electrons travel on the conductor rather than in it..by squeezing harder, you increase the surface area to conduct the signal to "ground" hence attenuation..you big capacitor you..


Carpe Pices
User currently offlinePlaneWasted From Sweden, joined Jan 2008, 517 posts, RR: 0
Reply 19, posted (4 years 1 month 2 weeks 1 day 2 hours ago) and read 2646 times:

Quoting ALTF4 (Reply 15):
The signal is degraded by the presence of flesh. Whether that flesh is pressed harder against the phone or not really should not make a difference, right?

For high frequencies, capacitance coupling will conduct electricity. Capacitance increase with proximity and area. So the closer you are and the more you touch the phone antenna, the greater the signal loss will be.

[Edited 2010-07-16 15:12:34]

User currently offlineAaron747 From Japan, joined Aug 2003, 8134 posts, RR: 26
Reply 20, posted (4 years 1 month 2 weeks 1 day 2 hours ago) and read 2634 times:

Jobs looked somewhat deranged in the conference - I'm a fan of the guy's work in general but he really seems to be losing it. Is he on some major medications or something?


If you need someone to blame / throw a rock in the air / you'll hit someone guilty
User currently offlineKen777 From United States of America, joined Mar 2004, 8226 posts, RR: 8
Reply 21, posted (4 years 1 month 2 weeks 1 day 1 hour ago) and read 2608 times:

I think Jobs did a good job of walking slowly through the issues.

And he made it clear - you can get a free Apple case or bumper. If that's not good enough take it back and get a full refund. No restocking fee at all. I'm sure ATT will have other smart phones you can buy.

But after the news conference the "professional boggers" should be a bit more professional in comparing the smart phones. Lets get some solid data and pass on the fluffy opinions.


User currently offlineALTF4 From United States of America, joined Jul 2010, 1212 posts, RR: 4
Reply 22, posted (4 years 1 month 2 weeks 1 day 1 hour ago) and read 2593 times:

Quoting PlaneWasted (Reply 19):
For high frequencies, capacitance coupling will conduct electricity. Capacitance increase with proximity and area. So the closer you are and the more you touch the phone antenna, the greater the signal loss will be.

Ok, but if you are covering the antenna holding lightly and covering it gripping hard - covering the same amount either way (remember the antenna area on the side is small) what difference will that make? Surface area does not change, nor does proximity (just the proximity of you muscle layers to each other, I guess).



The above post is my opinion. Don't like it? Don't read it.
User currently offlinecadet57 From United States of America, joined Jul 2005, 9085 posts, RR: 30
Reply 23, posted (4 years 1 month 2 weeks 19 hours ago) and read 2530 times:

Quoting Ken777 (Reply 21):
But after the news conference the "professional boggers" should be a bit more professional in comparing the smart phones. Lets get some solid data and pass on the fluffy opinions.

I've never seen anything but professional, unbiased (for the most part) reviews. At least from the mainstream blogs (engadget, BGR, etc) It just so happens the general consensus is that there is something wrong with the iPhone 4.



Doors open, right hand side, next stop is Springfield.
User currently offlineoa260 From Ireland, joined Nov 2006, 26949 posts, RR: 58
Reply 24, posted (4 years 1 month 2 weeks 16 hours ago) and read 2498 times:

I still have no issues at all with my iPhone 4. Everything works 100%. But if there is a free case going it would be rude to refuse   Seeing as Ive spent close to $2000 on Apple products over the last few months I dont think I will feel guilty.

25 idealstandard : In fairness, I've a blackberry 9700 and if you hold it like that then it does effect it. But you don't because of the way the phone is designed. WIth
26 racko : Classic Chewbacca defense. "There's no problem. Here's a free bumper to fix the problem, which doesn't exist".
27 cadet57 : So in other words, the antenna is designed to NOT be affected by being held. Like i've been saying:
28 Post contains links Klaus : Classic inquisition accusation: "If you weren't totally guilty, we wouldn't be here!" In the real world, however, the question has always been and re
29 cadet57 : So in other words, to you, everything is fine and dandy, right? So thats why Apple has to issue refunds/replacements/ free bumpers as well as a softw
30 Post contains links Klaus : There is absolutely not a single antenna on this planet or in the known universe which was not affected by its environment. This would be a fundament
31 Acheron : Neither have I with my Nokia which is not that different from an iPhone in overall employment(no keys, all touchscreen, etc.)
32 Klaus : Says who? This is extremely complex technology, and the issue in question here is not remotely as simple as it is made out to be by many. They've nev
33 cadet57 : As I said. Ive yet to hear of ANY reported cases of blackberry antenna issues. And as I said, Apple purposely manipulated a Blackberry to fail to try
34 Post contains links Klaus : No. If they had done that, it would be very obvious in the video. But that just isn't the case. The person holds the phone as any normal user would.
35 bhill : Cadet57...please stop, your head might explode..I've already given up on Klaus's "elegant" denial..you will never be able to give an link to what he w
36 Post contains images cadet57 : Hardly. Its more amusing this way Greatest line on a.net EVER. Please. You're the biggest Apple apologist/praiser/rabid fan, possibly ever. If you're
37 Post contains images idealstandard : True, and we have accepted that. But Apple have built the weakness right into the fundamental design of their phone and in that: the way it is design
38 Post contains images aloges : Are you seriously discussing how red somebody's fingers get when he's holding a ***king phone?! It has come to this...
39 cadet57 : Only because he refuses to accept proof that Apple manipulated their tests to show other phones are susceptible to antenna inference.
40 mt99 : Have you proved that that person holding the phone did not have bad circulation?
41 Post contains images aloges : I'd also like some proof that nobody holds their Blackberry that way. After all, we've seen conclusive proof that everybody holds and uses an iPhone
42 idealstandard : Get one of these phones. Its uncomfortable to hold it in that way. In fairness my blackberry has died in the last 24 hours so not exactly the shining
43 zkpilot : In other iPhone 4 news... Apple UK has said it won't be getting any more iPhone 4s for 4-5 weeks!!! That is for a product that has been out for a mont
44 Post contains images casinterest : I think the September 1 reevaluation spot for Steve Jobs and this item points to one thing. Redesign .
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