Sponsor Message:
Non Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Cashier Forgot To Scan Item. Bring It Back?  
User currently offlineHOONS90 From Canada, joined Aug 2001, 3015 posts, RR: 52
Posted (2 years 3 months 3 days 22 hours ago) and read 8158 times:
AIRLINERS.NET CREW
CHAT OPERATOR

Let's say you went shopping at H&M (or Forever 21, or Nordstrom, etc.) and you bought a few shirts, a pair of jeans and a bundle of socks. You check out, and as you get to your car, you decide to check the receipt and realize that the cashier forgot to scan the bundle of socks that were selling for $10.

Would you go back and honestly return it, or would you just forget about it? What if it was a cheaper/pricier item? Bear in mind that you only found out after you have left the store.

Would you be afraid of being accused of shoplifting and that you're just returning it because you feel guilty?

Would returning it actually get the cashier in trouble? Remember the item wasn't scanned, so there would be no record of it on the computer.

What would you do if you noticed it while you were still checking out?


The biggest mistake made by most human beings: Listening to only half, understanding just a quarter and telling double.
76 replies: All unread, showing first 25:
 
User currently onlineJETnyc From United States of America, joined Jun 2007, 107 posts, RR: 5
Reply 1, posted (2 years 3 months 3 days 21 hours ago) and read 8153 times:

I would mayb take it back and have a clean mind..

User currently offline3DoorsDown From United States of America, joined Oct 2005, 376 posts, RR: 0
Reply 2, posted (2 years 3 months 3 days 21 hours ago) and read 8147 times:

Seriously? You have to ask?

User currently offlineHOONS90 From Canada, joined Aug 2001, 3015 posts, RR: 52
Reply 3, posted (2 years 3 months 3 days 21 hours ago) and read 8116 times:
AIRLINERS.NET CREW
CHAT OPERATOR

Quoting 3DoorsDown (Reply 2):
Seriously? You have to ask?

Why not?

Some people have a strong aversion for dishonesty and feel guilt more easily than others, even if it's over a small thing.



The biggest mistake made by most human beings: Listening to only half, understanding just a quarter and telling double.
User currently offlineJetsgo From United States of America, joined Jul 2003, 3083 posts, RR: 5
Reply 4, posted (2 years 3 months 3 days 20 hours ago) and read 8110 times:

A few yeas ago I bought a 49ers jacket at JC Penny. On the rack, it said something like $80, however it must have been tagged wrong because I only spent $10 and change... and it certainly wasn't a $10 jacket. I kept my mouth shut, thanked the lady, and left. No regret, no feeling of dishonesty. Mistakes happen, and it just so happens they made one.   


Marine Corps Aviation, The Last To Let You Down!
User currently onlineKen777 From United States of America, joined Mar 2004, 8278 posts, RR: 8
Reply 5, posted (2 years 3 months 3 days 20 hours ago) and read 8088 times:

Quoting Jetsgo (Reply 4):
I bought a 49ers jacket

Considering it was a 49ers jacket you probably paid market value.  Wow!


User currently offlineJetsgo From United States of America, joined Jul 2003, 3083 posts, RR: 5
Reply 6, posted (2 years 3 months 3 days 20 hours ago) and read 8079 times:

Quoting Ken777 (Reply 5):
Considering it was a 49ers jacket you probably paid market value.


Story of my life... 



Marine Corps Aviation, The Last To Let You Down!
User currently offlineSuperfly From Thailand, joined May 2000, 39887 posts, RR: 74
Reply 7, posted (2 years 3 months 3 days 20 hours ago) and read 8065 times:

Quoting HOONS90 (Thread starter):
Forever 21,

Mike, may I ask why you're shopping at Forever 21?   



Bring back the Concorde
User currently offlineAR385 From Mexico, joined Nov 2003, 6209 posts, RR: 30
Reply 8, posted (2 years 3 months 3 days 20 hours ago) and read 8080 times:
Support Airliners.net - become a First Class Member!

I would not be afraid of returning for being accused of shoplifting. Nor would I feel guilty. I would return it because I believe in Karma.

That said, I would return it if I found out about it in the Parking lot. If to return it I would have to drive for 30mins. in traffic, after wok and tired, forget it. As Ken77 said, mistakes happen.



MGGS
User currently offlineHOONS90 From Canada, joined Aug 2001, 3015 posts, RR: 52
Reply 9, posted (2 years 3 months 3 days 20 hours ago) and read 8059 times:
AIRLINERS.NET CREW
CHAT OPERATOR

Quoting Superfly (Reply 7):
Mike, may I ask why you're shopping at Forever 21?

LOL! I haven't shopped there before. Was just throwing that option out there for those who do.



The biggest mistake made by most human beings: Listening to only half, understanding just a quarter and telling double.
User currently offlinePHX787 From Japan, joined Mar 2012, 7560 posts, RR: 18
Reply 10, posted (2 years 3 months 3 days 20 hours ago) and read 8042 times:

Quoting Superfly (Reply 7):
Mike, may I ask why you're shopping at Forever 21?
Quoting HOONS90 (Reply 9):
LOL! I haven't shopped there before. Was just throwing that option out there for those who do.

They have a mens section and plenty of my korean women friends shop there too  

My advice: Bring it back, cuz most likely, they'll let you keep it anyway, for your honesty  



次は、渋谷、渋谷。出口は、右側です。電車とホームの間は広く開いておりますので、足元に注意下さい。
User currently offlineAeri28 From United States of America, joined Dec 2000, 706 posts, RR: 0
Reply 11, posted (2 years 3 months 3 days 20 hours ago) and read 8042 times:

Nothing 'beeped' when you left the store?

filler
filler


User currently offlineCompensateMe From United States of America, joined Jan 2009, 1193 posts, RR: 0
Reply 12, posted (2 years 3 months 3 days 20 hours ago) and read 8032 times:

It's a form of conversion now that you're aware you did not pay for the goods:
http://en.wikipedia.org/wiki/Conversion_(law)

While it's unlikely the store will track you down, the morally & ethically right thing to do is to pay for the merchandise -- which you were planning to do anyway, right?

Quoting Jetsgo (Reply 4):
A few yeas ago I bought a 49ers jacket at JC Penny. On the rack, it said something like $80, however it must have been tagged wrong because I only spent $10 and change... and it certainly wasn't a $10 jacket. I kept my mouth shut, thanked the lady, and left. No regret, no feeling of dishonesty. Mistakes happen, and it just so happens they made one.   

Wow, what a cheapskate. No wonder you don't feel bad about pocketing that dollar or two you were suppose to give the valet...

[Edited 2012-06-18 21:24:16]


Hypocrisy: "US airlines should only buy Boeing... BTW, check out my new Hyundai!"
User currently offlinedragon-wings From United States of America, joined Apr 2001, 3986 posts, RR: 0
Reply 13, posted (2 years 3 months 3 days 19 hours ago) and read 8004 times:

It has happened to me before. I did not return it and I do not feel guilty for not returing it.


Don't give up don't ever give up - Jim Valvano
User currently onlinealoges From Germany, joined Jan 2006, 8707 posts, RR: 42
Reply 14, posted (2 years 3 months 3 days 19 hours ago) and read 7986 times:

I was recently at a restaurant where the waitress wasn't up to the job. She was friendly and the food was good, but the needed three attempts to get the check right - and every time it was me who corrected her.

But a clothes shop is a different animal altogether. I imagine that you'd be accused of shoplifting faster than you can think "I wish I hadn't..."



Walk together, talk together all ye peoples of the earth. Then, and only then, shall ye have peace.
User currently offlineMir From United States of America, joined Jan 2004, 21634 posts, RR: 55
Reply 15, posted (2 years 3 months 3 days 19 hours ago) and read 7957 times:

If I noticed it while I was still in the store, I'd definitely make sure I was charged properly for it. I'd probably do the same thing if I noticed it just after I had left.

But if it was after I got home, I probably wouldn't, unless it was with a store I had a relationship with. The store doesn't know me, the cashier probably won't recognize me (if it's the same cashier at all), they have no record of the transaction - it's not worth the hassle. But I wouldn't keep the item either - I'd donate it to charity.

-Mir



7 billion, one nation, imagination...it's a beautiful day
User currently offlineKlaus From Germany, joined Jul 2001, 21463 posts, RR: 53
Reply 16, posted (2 years 3 months 3 days 15 hours ago) and read 7873 times:

I usually check the receipt to remind myself how much I've spent on what.

If I find an accidental overcharge, I request a correction. So in my eyes it's only fair that I request a correction of an undercharge as well.

I'm ready to pay for the items I get. And fairness is not a one-way street.


User currently offlineAF1624 From France, joined Jul 2006, 659 posts, RR: 0
Reply 17, posted (2 years 3 months 3 days 14 hours ago) and read 7873 times:

Short answer: no.

This doesn't mean I would steal anything. It just means that if the guy didn't scan it, it's his fault, a.k.a it's the shop's fault. Basically they're giving it to me for free.



Cheers
User currently offlineStarAC17 From Canada, joined Aug 2003, 3377 posts, RR: 9
Reply 18, posted (2 years 3 months 3 days 12 hours ago) and read 7812 times:

Quoting HOONS90 (Thread starter):
Would you go back and honestly return it, or would you just forget about it? What if it was a cheaper/pricier item? Bear in mind that you only found out after you have left the store.

For socks maybe, it probably depends how I feel about the store in question (ie, their customer service).

A few years ago I was sent out to get a lot of florescent light bulbs at the Home Depot and I was told to get about 30 and the boxes came in 30 (15 pack of 2 for that length). I grabbed a full box and the barcode on the box matched the one on the 2 packs inside and she charge me something like $2.65 for 30 bulbs. I did go back and tell them that it was a mistake and paid the difference.

Quoting HOONS90 (Thread starter):
Would returning it actually get the cashier in trouble? Remember the item wasn't scanned, so there would be no record of it on the computer.

Possibly depending on management but these things happen and a barcode reader can just plain suck sometimes. If there was a large queue of people behind you she might not have had the time to enter the item manually. If you go back in and try to defend the person I don't think they will get in any big trouble. Retailers account for this kind of thing all the time.

Quoting Aeri28 (Reply 11):
Nothing 'beeped' when you left the store?

They wouldn't in their right mind spend the money putting those security tags on socks, those things are not cheap.



Engineers Rule The World!!!!!
User currently offlineAirPacific747 From Denmark, joined May 2008, 2408 posts, RR: 24
Reply 19, posted (2 years 3 months 3 days 12 hours ago) and read 7803 times:

LOL my sister and I once went to a cafe in the middle of the city, had a cup of hot chocolate each and a piece of cake, and we were talking a lot about nothing, and accidentally left without paying. They didn't realize this in the cafe and we didn't realize until about 10 minutes after we left.. so we returned and paid but I honestly don't think they would have found out if we hadn't returned as they seemed surprised about it when we returned to pay. Very embarassing moment when we realized that we had left without paying..

For example in a supermarket, if the cashier forgets to scan an item but I notice this, I would tell him or her to remember to scan it. If I didn't notice until after I have left the supermarket, then I won't go back and inform them.


User currently offlinephotoshooter From Belgium, joined Feb 2010, 454 posts, RR: 20
Reply 20, posted (2 years 3 months 3 days 12 hours ago) and read 7782 times:
AIRLINERS.NET CREW
HEAD SUPPORT

Easy one Hoons... Leave and spend the $10 on something else. I never experienced this, well I might have but I (almost) never check the receipt which is very stupid, I know.

Quoting HOONS90 (Reply 3):
Some people have a strong aversion for dishonesty and feel guilt more easily than others, even if it's over a small thing.

This world is getting too big to feel guilty for the slightest thing. 200 years ago, those $10 could make a difference for an independent seller who needed the $10 for paying the bills and feeding his family. The companies you are talking about (H&M) don't care about $10 any longer. So no reason to feel guilty about it.

Niek   



'A lie gets halfway around the world before the truth has a chance to get its pants on.' - Winston Churchill
User currently offlineKlaus From Germany, joined Jul 2001, 21463 posts, RR: 53
Reply 21, posted (2 years 3 months 3 days 11 hours ago) and read 7764 times:

Quoting AF1624 (Reply 17):
Short answer: no.

This doesn't mean I would steal anything. It just means that if the guy didn't scan it, it's his fault, a.k.a it's the shop's fault. Basically they're giving it to me for free.

Receiving fairness tends to skew others to treat people fairly as well.

I appreciate being treated with fairness and some measure of generousness, and that works really well only if I'm ready to reciprocate.


User currently offlinewindy95 From United States of America, joined Dec 2008, 2727 posts, RR: 8
Reply 22, posted (2 years 3 months 3 days 11 hours ago) and read 7762 times:

Quoting HOONS90 (Thread starter):
Would you go back and honestly return it, or would you just forget about it? What if it was a cheaper/pricier item? Bear in mind that you only found out after you have left the store.

If they double charged you on something would you go back?



OMG-Obama Must Go
User currently offlinestarbuk7 From United States of America, joined Apr 2008, 599 posts, RR: 5
Reply 23, posted (2 years 3 months 3 days 11 hours ago) and read 7752 times:

When I am making purchases as these I watch every item scanned to verify the price on the display matches the price listed on the tag when purchasing since the tags are not always right. So usually in the store I know if everything was scanned or not.

User currently offlinefr8mech From United States of America, joined Sep 2005, 5453 posts, RR: 14
Reply 24, posted (2 years 3 months 3 days 11 hours ago) and read 7732 times:

I'll admit, that when I was younger, there's a high probability that I would have walked away. But, now that I have children, and a little more wisdom and experience and knowledge, I absolutely would return to the store and pay for the item; whether the kids are with me or not.

Integrity is doing the right thing even if nobody is looking.

More often, what happens to me, when I check out at the grocery store, I'll overlook something in the cart. When I find the item, as I'm loading the car, I will always go back in and pay for the item.

Quoting CompensateMe (Reply 12):
conversion


I learned something new today.   

Quoting photoshooter (Reply 20):
This world is getting too big to feel guilty for the slightest thing. 200 years ago, those $10 could make a difference for an independent seller who needed the $10 for paying the bills and feeding his family. The companies you are talking about (H&M) don't care about $10 any longer. So no reason to feel guilty about it.


That is rationalization and a poor excuse for theft (or conversion).

Quoting windy95 (Reply 22):
If they double charged you on something would you go back?

  



When seconds count...the police are minutes away.
25 Post contains images dl021 : Basically you're asking if you should or shouldn't steal? Seriously? By living in this society where we have agreed to ot steal from ach other by soci
26 HOONS90 : Depends. If I noticed, let's say, a $10 overcharge on an item after I got back home from a shopping trip in Buffalo (which is a 1.5hr drive away), I'
27 Post contains images aloges : No. It would only be stealing if it was premeditated. It wasn't, so nobody stole a thing in this case. Just imagine the trouble in store for the cash
28 fr8mech : Once you become aware of the problem, and you do nothing, you are stealing. Imagine the bank makes an error in your favor. You are aware of the error
29 SW733 : I think it might depend. If it was a small, local shop, I probably would...if it were a big chain like the ones you mention, probably not. They have p
30 aloges : I'm sure that's written somewhere in the fine print of the contract I have with my bank - if there's any contract agreed upon by entering the store w
31 tugger : Yes, I would go back and return it to pay for it. I was expecting to buy it it in the first place, why would I not pay for it? I really do apply the
32 Post contains links fr8mech : I'd argue that you have an implied-in-fact contract with the retailer.
33 aloges : The major difference is that you do notice extra money in your bank account pretty much immediately. But lots of people don't ever look at their rece
34 fr8mech : I didn't say it carried the same importance. I was just relating, that in my opinion, as soon as you become aware that you have walked out of a busin
35 Post contains images CompensateMe : Consider a scenario involving consumers using self-checkouts at Walmart: - one consumer intendeds on purchasing two doughnuts, but rings up only one.
36 MD-90 : In a case like that you could always call the store and ask them to send you a bill. If they won't then I'd consider the matter settled.
37 Post contains images mandala499 : I'd take it back if I'm still somewhere nearby... I got a place where a few times I got back to pay for some unchecked items... They remembered. I get
38 Post contains links bjorn14 : Yep, Like this guy. http://www.bbc.co.uk/news/world-asia-pacific-15129689
39 jpetekyxmd80 : Ok, so now were comparing socks to 10 million dollars. Got it. This thread reminds me of the end of Dumb and Dumber. The town was THAT way! Sometimes
40 Klaus : So where does your personal integrity start to kick in? When you see someone dropping a coin? A proper bank note? A wallet? At which point does a "fr
41 jpetekyxmd80 : When there is some kind of harm being done. This scenario presented is a fluke occurrence with no premeditation of 'stealing', with an item of minimal
42 jpetekyxmd80 : I almost see this as the equivalent of refusing to accept a piece of cake from a restaurant for your birthday or something. Sure, you say, they're doi
43 CXB77L : If I got good customer service from the store, I would absolutely take it back. I believe that honesty is the best policy, and sometimes you might ev
44 Klaus : When you're taking an item without paying, that is of course harm done. It goes to the bottom line of the store, if not to deductions from the employ
45 fr8mech : Should not make a difference. I wouldn't even consider it. If they accused me of shoplifting, it would be the last time they saw me at their door and
46 jpetekyxmd80 : Yes, they'll take an inventory some weeks down the road and find a pack of socks missing. Big whoop. Oh, for Christ's sake. You just quoted my words
47 jpetekyxmd80 : And quite honestly, the biggest matter for me would be... If is say, would I rather have just been charged for the thing than go back to the store and
48 jpetekyxmd80 : Looking back on the opening post, I guess I have gotten things mangled around with all these possible scenarios. If i'm in the parking lot, I'd probab
49 dl021 : Guys...take note here...Klaus and I are in agreement about something....there just may be something to the point we are making.....that or the world i
50 jpetekyxmd80 : We all know that certain scenarios and price points exist where every one of us would not be able or willing to bother. That's where this whole black
51 starbuk7 : I was at a subway the other day getting my lunch. The bill came out to $7 dollars and something and I gave her a $10, she in turn handed me change for
52 CXB77L : You're right. Theoretically, there shouldn't be any difference, but I would be less inclined to return an item if I didn't get decent service. The ol
53 Klaus : "Realistic pragmatism" in the vein of "hey, everybody steals, right"? No. Not everybody does. What you seem to miss completely is that it's not about
54 tugger : I have had the exact same thing happen to me and be it $1 or $10 or more I give the extra back. And I have had the exact opposite happen, I gave a $2
55 fr8mech : I couldn't have said it better myself.
56 Mir : If it's worth it to me, I will. If it's not, I won't. The likelihood that I'll make a journey to a store that's not in my neighborhood over $20 is pr
57 Post contains images Zentraedi : I feel like I'm in bizzaro land here. By having you come back, the store is wasting your time. They are at fault in the matter and if there is an issu
58 fr8mech : Who is talking about the store having you come back? Your decision. Your level of integrity. You want to walk to 100 yards back to the store and pay
59 jpetekyxmd80 : You are very apt in completely distorting what I said. None of the reasoning is about "everybody steals". That's absurd and you know it, but you coul
60 HOONS90 : I gave the store a call and agreed to drop by the next time I'm in that area. Would have done so already if it was a neighborhood store. I think that'
61 bjorn14 : Sometimes doing the right thing is the hardest. Most cashiers are trained to place the bill above the drawer until you have recieved your change. Thi
62 jpetekyxmd80 : Fine, what is your price point in that scenario? You've driven home 20 minutes from the store and notice you got your $1 gum for free. You're not pla
63 dc9northwest : Should you bring it back? Yes, you should. Would most people bring it back? No, they wouldn't. Say you never discovered the error. Is it still stealin
64 Klaus : No. Stealing means I know it's not mine but I take it nevertheless. And in that case semantically re-labeling it a "freebie" just because nobody seem
65 fr8mech : I know what you mean. When I was 8 or 9, I was with one of my father's friends and we were walking down 5th ave in Brooklyn. When he stoops down and
66 Klaus : At that age, clearly feeling bad about it and choosing to steer away from that bad example is already pretty good.[Edited 2012-06-21 06:42:45]
67 fr8mech : I daresay, that event shaped and informs my comments in this thread.
68 AviRaider : This doesn't really count as shoplifting, after all it was in a cashers hands, just not rung up. I think if your in the store and you see a an error l
69 SmittyOne : Absolutely, and ultimately the integrity that a person shows when there is no chance of getting 'busted' is the only kind that matters. Found myself
70 tugger : Agreed. I was taught the same when I was a cashier long ago. Place the given money separately, pull the change, and count it back to the customer (co
71 Aesma : Would it get YOU in trouble ? These days, you never know. Aside from that, I'm not sure what I would do, but for sure I wouldn't lose sleep or feel g
72 StuckInCA : Over a $10 item and I was in the car already I wouldn't go back as I value my time more highly than that and is their fault entirely. Their business m
73 September11 : Hate this "why me, what should I do?" situations my judgement: just pretend they were giveaways
74 Aeri28 : The chances of this happening with a larger ticket item, ie. a shirt of pants or shoes lol. is a lot more rare and there surely would be a buzzer or s
75 A346Dude : I would bring the socks back. But I would not accuse those who choose not to of stealing; the two situations are totally different.[Edited 2012-06-25
76 A346Dude : I wouldn't worry about $2, since you tried pretty hard to correct her. Over the course of our lives it's inevitable we will come out up or down a few
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Kerry Bring It Home To Bush In Crawford posted Wed Aug 25 2004 09:09:48 by Rsmith6621a
GM To Offer 60-day Money Back Offer On Cars. posted Fri Sep 11 2009 06:20:28 by FXramper
Day Trip From NY To Niagara Falls, Worth It? posted Mon Mar 10 2008 20:18:33 by Bongo
Wiretaps Stopped - FBI Forgot To Pay The Bills posted Thu Jan 10 2008 10:38:19 by EvilForce
The Office #4: Michael & Dwight Bring Sexy Back posted Thu Sep 27 2007 20:30:25 by IFEMaster
How To Move IE7 Menu Bar Back To Top posted Sun Oct 22 2006 03:33:36 by MCIGuy
Stealing A Corpse To Have Sex With It! YUK! posted Wed Sep 6 2006 09:14:00 by Lobster
My Teacher Forgot To Turn Up For Class posted Tue Sep 5 2006 04:08:53 by PureKiwi
Succession To The Throne: Should It Be Open To... posted Fri Mar 11 2005 11:32:25 by Pe@rson
Shoving It Back In Hollywood's Face... posted Sat Jan 29 2005 03:05:48 by Jcs17