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Why Does My Asus Laptop Keep Getting Blue Screens?  
User currently offlinemke717spotter From United States of America, joined Dec 2005, 2458 posts, RR: 5
Posted (1 year 6 months 3 weeks 6 days 15 hours ago) and read 3053 times:

I've had my Asus UL80J laptop (Windows 7) since August 2010 and I don't know why or how to explain it, but I tend to get the BSOD whenever I'm away from the house using WIFI. So for example, when I'm at home I have it on my desk plugged in with an ethernet cable and I've almost never had any problems. However, when I take my laptop to class and use WIFI I get all sorts of issues. Just today, I got two blue screens and then the third time it just flat out froze!!! Usually the error listed on the blue screen is "system service exception", but there have been others as well. These are some other problems I've been having:

1.) Sometimes my WIFI totally shuts off, and the only way to fix it is to run the Windows trouble shooter to "Turn on wireless accessibility." Usually this works but other times I need to do a total restart.

2.) When I start my computer up sometimes it takes like 10-15 minutes for the Internet to start working after I log on to my account. For example, I'll click on the FireFox icon on my desktop but it doesn't start, and while Internet Explorer does open up, its just a blank screen and the page doesn't load.

3.) I've also noticed often times that the fan/hard drive from inside the laptop seems to working pretty hard from the noise that it gives off.

Does anyone have any any idea what the problem might be or how I should go about trying to get this fixed?

[Edited 2013-03-27 18:39:39]


Will you watch the Cleveland Browns and the Detroit Lions on Sunday? Only if coach Eric Mangini resigned after a loss.
2 replies: All unread, jump to last
 
User currently offlineStarAC17 From Canada, joined Aug 2003, 3385 posts, RR: 9
Reply 1, posted (1 year 6 months 3 weeks 6 days 15 hours ago) and read 3041 times:

Quoting mke717spotter (Thread starter):
I've had my Asus UL80J laptop (Windows 7) since August 2010 and I don't know why or how to explain it, but I tend to get the BSOD whenever I'm away from the house using WIFI. So for example, when I'm at home I have it on my desk plugged in with an ethernet cable and I've almost never had any problems.

Do you typically have it connected by ethernet cable when home?

If yes then it sounds like a hardware issue, perhaps a driver issue.

Next time you get a BSOD determine what the error is, as it will tell you then google it to get more information.

With Wifi adaptors internal on all laptops its hard to simply take it out and check it but turn it off for a bit and disable the driver in the device manager and if the BSOD and slow loading go away that is the likely suspect.

You can fix this by getting a USB wireless adapter.



Engineers Rule The World!!!!!
User currently offlinekstateinALB From United States of America, joined Dec 2006, 751 posts, RR: 0
Reply 2, posted (1 year 6 months 3 weeks 4 days ago) and read 2862 times:

I had that same exact problem last year when I bought a new ASUS laptop. The day after I purchased it, I started getting blue screens when taking it to class. I got so fed up with it that I returned it at my Best Buy to get another of the same model. Same thing happened the next day. Made my decision easier, I was done with that company. Bought a Sony laptop, and haven't had any problems since then.

It was a frustrating experience, to say the least.



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