Jcs17 From United States of America, joined Jun 2001, 8065 posts, RR: 41 Posted (11 years 1 month 2 weeks 23 hours ago) and read 716 times:
Hey guys, I was wondering if any of you could offer any advice as to what I should do about this situation I am having with my landlord. The other day I got a letter from my landlord explaining that ATT Broadband would no longer be availible as a cable service in our apartment complex. Instead they would be switching to Dish Network with only a certain amount of channels availible (for some reason unknown, you are unable to buy premium channels). The thing is that when I moved into my apartment in late August I was told that they only use ATT Broadband as a provider in my complex, so I went ahead and orded the NHL Center Ice channel package for my apartment for $139. So, now with this abrupt change of cable services, I am basically out $139, after only watching 8 NHL games on the ATT cable system, plus the installation fees that I was charged by ATT for setting up the cable in my apartment. Do you think I could get $100-$120 back from my landlord due to the fact that I was given about 5 days notice about the change, and was never told about a possible change before the date I recieved the letter. Basically, I am throwing $130 away on this change, which was not warranted at all. I am very angry that I was not previously notified about this. Anyone have any tips on what I should do?
Fpdonald From United States of America, joined Aug 2002, 430 posts, RR: 0 Reply 1, posted (11 years 1 month 2 weeks 23 hours ago) and read 708 times:
Succinctly, it would depend on the lease that you signed with your apartment complex and your contract with AT&T. Have you talked to your landlord, have you talked to AT&T? Is it possible that you can transfer your purchased package to a friend, not ideal I know, but not a total waste.
Ask your landlord for a refund. Ask AT&T for a refund. Ask your credit card company [if used] for a refund. Each will need full documentation, but can only say no. I'm pretty sure that your landlord won't refund cash, but you might be able to negotiate a lower rent expense.
If a large number of people are similarly inconvenienced, perhaps contact your local TV station, and speak with their consumer action team.
It has been years since I've lived in an apartment, so I'm just giving limited and outdated advice, but it's what I would do. Most of all, be civil with the Apartment management, they can make life quite difficult and you don't need that.
Sccutler From United States of America, joined Jan 2000, 5246 posts, RR: 27 Reply 4, posted (11 years 1 month 2 weeks 21 hours ago) and read 679 times:
In all likelihood, you should be able to get a refund from AT&T; when they sold you the viewing package, they impledly represented that they would be able to deliver the full game package. If they were about to have a contractual arrangement with the landlord expire; or if they had no long-term commitment with the landlord (either way), they misrepresented the services that they could offer.
A lot of assumptions there, but give it a try.
Whoops, noticed you're in Texas, so I'd best remind you that what is written above is general, and not intended to serve as legal advice. Consult a lawyer for more information and specific legal advice.
...three miles from BRONS, clear for the ILS one five approach...
Jcs17 From United States of America, joined Jun 2001, 8065 posts, RR: 41 Reply 7, posted (11 years 1 month 2 weeks 16 hours ago) and read 653 times:
Dont worry Sccutler, I wasnt about to use your name in court or anything! My cousins are also lawyers (in NY and Washington D.C.), and they have said that they would never practice law in Texas because of liability issues that are often brought in during cases. Thanks for your help everybody, I have decided on a plan of action...
1) Ask to see a copy of my leasing agreement
2) If there is not anything mentioned about cable services in the lease (one question, does anyone know if cable is considered a "utility") then I will ask them to not switch my apartment to Dish Network because of this issue.
3) If they refuse to allow me to keep ATT Broadband, I will ask them for a full refund of the purchase price, because I entered the leasing agreement with the understanding that I would recieve constant service of the local cable company, should I choose, which I did. I did not enter the agreement expecting a change to a satillite based network.
4) If they refuse that I will go to court (representing myself). Does anyone have an idea whether I can go to a judge (would I go to the city court or county court?) and ask for an injunction against the leasing company to keep them from switching companies?
Like I said though, thank you everyone for your help, and if someone can answer these questions I would really appreciate it.
Jcs17 From United States of America, joined Jun 2001, 8065 posts, RR: 41 Reply 8, posted (11 years 1 month 1 week 6 days 7 hours ago) and read 627 times:
Just as an update, if any of you care. My landlord said I still had the option of keeping ATT Broadband. Of course, thats not what it sounded like when she posted a document (in terrible English) on my front door. But, who am I to complain, I still get to watch hockey every night.