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Norton Recycle Bin Help

Dragon-wings From United States of America, joined Apr 2001, 3920 posts, RR: 0
Posted (9 years 9 months 3 weeks 3 days 12 hours ago) and read 581 times:

I have 4 files in the Norton recycle bin that I can not delete and can not recover. How do I get rid of the files?

If I try to delete them it says "Unable to purge them because it's a existing file and has no UnErase information to be purged" and if I try to recover the files it says "Unable to recover because it's not a erased file"

Don't give up don't ever give up - Jim Valvano

2 replies: All unread, jump to last

Fpdonald From United States of America, joined Aug 2002, 430 posts, RR: 0
Reply 1, posted (9 years 9 months 3 weeks 3 days 12 hours ago) and read 565 times:

Try rebooting! Failing that, uninstall Norton and delete the offending. I hate the Norton recycle feature - it's like taking out the trash twice - and installed the program without that feature.

If in Windows, restore to an earlier point and start over. What are the file extensions you are trying to delete?

Dragon-wings From United States of America, joined Apr 2001, 3920 posts, RR: 0
Reply 2, posted (9 years 9 months 3 weeks 3 days 11 hours ago) and read 558 times:

They weren't really files, they were folders of songs I downloaded that I didn't want anymore.

And thanks for the help Smile/happy/getting dizzy

First I hit the reset button on the computer but that didn't get rid of them, then I shut the whole computer off and when I turned it back on they were gone.

Don't give up don't ever give up - Jim Valvano

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