Douglas DC-9 From United States of America, joined Sep 2001, 303 posts, RR: 2 Posted (10 years 7 months 1 week 6 days 4 hours ago) and read 1365 times:
I have a huge problem with my iMac. You see today I was running Norton Utilities v. 8.0 as a startup disc and all ran smootly. I came to problems when I had to restart machine to OS X. My iMac just keeps starting up from the disc. I can't stop it, nor can I eject it, or physically force it out... I've tried. Everything Norton said would fix the problem hasn't. ANd when I hold down the Option key I SHOULD get a menu asking what to startup to, but I don't get that either. Heaven forbid Norton should actually do something right and beable to help me... I hope one of you can.
Goodbye From Australia, joined Jan 2001, 913 posts, RR: 10
Reply 1, posted (10 years 7 months 1 week 6 days 3 hours ago) and read 1354 times:
Try starting up while holding down the mouse button. If that doesn't work, then try using a paperclip and inserting it into the hole next to the CD drive. If none of those work, then you might have to take it to your local Apple Dealer and see if he can fix it.
Aviatortj From United States of America, joined Jul 2003, 1838 posts, RR: 7
Reply 3, posted (10 years 7 months 1 week 6 days 1 hour ago) and read 1339 times:
If your iMac is a colored one, you can use the paperclip in the slot. If it is a flat panel, you should be able to force eject a disk by holding down the eject key when you power up. There is probably more to that, if I come across it I'll chime in. Good luck.
Zak From Greenland, joined Sep 2003, 1993 posts, RR: 8
Reply 4, posted (10 years 7 months 1 week 6 days 1 hour ago) and read 1331 times:
general advice: dont use any norton stuff. at least on PC it is bulky software that doesnt even do the job and wastes a ton of resources.
task specific tools usually do a better job at 1/10th the resource hunger and are often cheaper or freeware.
at least thats the situation on pc!
Douglas DC-9 From United States of America, joined Sep 2001, 303 posts, RR: 2
Reply 7, posted (10 years 7 months 1 week 2 days 13 hours ago) and read 1303 times:
I fixed it, I have the new flat panel iMac, so there is no paperclip hole, believe me, I've been working with Macs since 1988 and I'll tell you, the paperclip is something they should of kept on the newer Macs. I have the Open Firmwire on my machine for a regular password protected startup... I have to type "mac-boot" and all that stuff so I tried "cd eject" and I got a message saying something like "Can't eject devise" so something to that effect. And I could not go under the Apple Menu because it was all greyed out... so I went and called Apple Support, and they told me to hold the mouse button AND hit the F12 key on the keyboard. So yeah Thanks for your help.