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Need Advanced Windows XP Help W/ "services"  
User currently offlineConcord977 From United States of America, joined Jan 2004, 1261 posts, RR: 25
Posted (10 years 1 month 6 days ago) and read 1483 times:

I need some help from a knowledgeable person regarding Windows XP 'applications' vs. 'services'.

I use MS-Outlook for all of my mailboxes. I have password protected it for additional security.

What I describe below is an example of what happens on some occasions - not all the time. The fact that it is inconsistent is one thing that bothers me.

When I open Outlook, I'm asked for the password and it opens itself as an 'application' and also as a 'service'. When I exit out of Outlook, it disappears as an application, but stays active as a 'service'.

Consequently, the next time I open Outlook it no longer asks me for a password because it is still active in the background.

Because I use Norton Internet Security, I can see each time that a program attempts to access the internet. So even when I think I have closed Outlook, I see that it is accessing the internet in the background.

I have used Ad-Aware and SpyKiller, and I have run a complete virus scan on my computer - and it appears to be clean.

So WHY does outlook stay active even when I have closed it as an application?


No info
8 replies: All unread, jump to last
 
User currently offlineShawn Patrick From United States of America, joined Jan 2000, 2608 posts, RR: 16
Reply 1, posted (10 years 1 month 5 days 23 hours ago) and read 1475 times:

It's probably accessing the internet checking your mail.

What is the name of the application and service?


User currently offlineConcord977 From United States of America, joined Jan 2004, 1261 posts, RR: 25
Reply 2, posted (10 years 1 month 5 days 23 hours ago) and read 1471 times:

Application: Microsoft Outlook

Services: "outlook.exe" + "winword.exe"

I don't have Outlook configured to check for new mail automatically. It is supposed to require me to check it manually.



No info
User currently offlineShawn Patrick From United States of America, joined Jan 2000, 2608 posts, RR: 16
Reply 3, posted (10 years 1 month 5 days 23 hours ago) and read 1462 times:

Go into Control Panel, Administrative Tools, Services. See if there are any services in that list that correspond to outlook.exe and winword.exe

User currently offlineConcord977 From United States of America, joined Jan 2004, 1261 posts, RR: 25
Reply 4, posted (10 years 1 month 5 days 23 hours ago) and read 1456 times:

I have done that. That is how I know there is a problem.

When I open Outlook and use it, outlook.exe and winword.exe SHOULD be in the among the active services.

When I close Outlook, they should disappear from the active services list - but they don't. They stay active.



No info
User currently offlineShawn Patrick From United States of America, joined Jan 2000, 2608 posts, RR: 16
Reply 5, posted (10 years 1 month 5 days 23 hours ago) and read 1452 times:

Hmm, might have to get an expert in here then...

User currently offlineNighthawk From UK - Scotland, joined Sep 2001, 5136 posts, RR: 33
Reply 6, posted (10 years 1 month 2 days 22 hours ago) and read 1428 times:

winword.exe is Microsoft Word. Do you have microsoft office set to quick start, with the startup bar loading when windows boots?

If so try to disable this and it should stop loading. also in the services list mentioned earlier, check both winword and outlook are set to start manually rather than automatic.



That'll teach you
User currently offlineGKirk From UK - Scotland, joined Jun 2000, 24927 posts, RR: 56
Reply 7, posted (10 years 1 month 2 days 20 hours ago) and read 1420 times:

Nighthawk you geek  Laugh out loud


When you hear the noise of the Tartan Army Boys, we'll be coming down the road!
User currently offlineConcord977 From United States of America, joined Jan 2004, 1261 posts, RR: 25
Reply 8, posted (10 years 1 month 2 days 17 hours ago) and read 1417 times:

Nighthawk,

I switched the two programs to manual - and I have not been able to repeat the problem since. You may have solved my problem!

Thanks.




No info
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