Planesarecool From United Kingdom, joined Nov 2001, 4119 posts, RR: 11 Posted (8 years 11 months 2 weeks 4 days 2 hours ago) and read 1913 times:
Hi, i have had my new laptop for about 2 weeks, and i have tried to keep it "clean" (i.e. no bearshare/music downloads etc, which kinda mucked up my main computer). Though i downloaded "Blubster" and, having just run Norton 2005, it seems i have 19 infected files of spyware etc. Great!
A quick check in the C drive shows that i have folders like "MyWay," and things like that which i can't get rid of. It just says "Cannot delete *****: Access is denied."
Also, having supposedly uninstalled blubster (through add/remove programs) it still seems to be infecting my computer with crap.
Another thing is that if i run Norton AntiVirus 2005, it shows the infected files, but then doesn't give me an option to delete or quarentine. Wow what a great program. Show me the crap i've got on my computer, but don't let me get rid of it.
Help! How do i get rid of these annoying folders like MyWay, how do i get rid of blubster, and how do i delete files found on AntiVirus?
Leskova From Germany, joined Oct 2003, 6075 posts, RR: 70
Reply 1, posted (8 years 11 months 2 weeks 4 days 1 hour ago) and read 1890 times:
If you're using WinXP and have a bootable CD, you can always try using the rescue console - it's basically an MS-DOS-like text interface that let's you access the harddrive: since Windows isn't loaded at that point, you might be able to get rid of the files and/or directories that way.
Fortunately, I've never had to try that out - because I've somehow managed to keep my PC and Notebook virtually spyware/adware/whatever-ware free...
Nwajetset From United States of America, joined Nov 2004, 139 posts, RR: 3
Reply 5, posted (8 years 11 months 2 weeks 3 days 22 hours ago) and read 1844 times:
Norton has nothing whatsoever to do with spyware/adware. It is virus protection. You need specific software for these issues. Webroot, IMO, has the best out there. They are the industry leaders, and updates are often. www.webroot.com If you want to remove the files...use your registry editor. BE VERY CAREFUL! Start, run, type REGEDIT. Go to HKEY LOCAL MACHINE> Find the file you need to remove, right click and delete. This may not work because of permissions. To change permissions, right click file, select properties. This is where you perform this funtion. Good Luck