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Your Opinion Of XM (or Other) Satellite Radio?  
User currently offlineTrav110 From Canada, joined Jun 2005, 536 posts, RR: 3
Posted (9 years 2 months 5 days 5 hours ago) and read 1828 times:

I bought the Skyfi2 for my car a few weeks ago, got it installed and I think it's alright. Not amazed by any stretch, but it is entertaining. The remote is helpful too, as it's best to keep your eyes on the road whilst driving  Wink

I was a little pissed off at the people who installed it at Circuit City, as they drilled and cut in all sorts of unused places, and they also didn't completely screw on the panel under my steering wheel. A TON of screws are missing now and what looks to be the wire leading to the antenna is constantly falling down. Need to get that checked...

What are your opinions? I found that most of the songs they play are ones I haven't heard before, but after a while they seem to repeat a lot. Any Sirius subscribers out there? What do you think?

-Ryan

15 replies: All unread, jump to last
 
User currently offlineBaylorairbear From United States of America, joined Jan 2005, 2913 posts, RR: 50
Reply 1, posted (9 years 2 months 5 days 5 hours ago) and read 1815 times:

I use Sirius. They have a much better talk line-up. I used to use XM but customer service was on par with Dell. Circuit City is usually pretty good. Go back and talk to them about the install and they'll probably take care of you.

BaylorAirBear



I'm just skipping stones...
User currently offlineSrbmod From , joined Dec 1969, posts, RR:
Reply 2, posted (9 years 2 months 4 days 23 hours ago) and read 1794 times:

I wish Sirius would come out with a product similar to XM's XM2Go portable system, that's a sweet gadget right there. I'm probably going to get satellite radio in the next few months, more than likely Sirius. Even though the radio in my car is Sirius-ready (all I would need is a tuner and an antenna), I'm going to go for a plug and play unit so I can use it at home as well as in whatever vehicle I'm driving.

User currently offlineGuitrThree From United States of America, joined Oct 2004, 2045 posts, RR: 8
Reply 3, posted (9 years 2 months 4 days 23 hours ago) and read 1790 times:

Quoting Baylorairbear (Reply 1):
I used to use XM but customer service was on par with Dell.

Ok, this took a minute to sink in when I read it. You left XM because of their customer service??? I'm not trying to be a smart a**, but what kind of customer service do you need with XM, or Sirius, for that matter?? Really.. you plug in the power wire, the antenna wire, then choose the method of transmission to your car radio (antenna/cassette adapter/direct hook up) and go online and pay for your service. There is no way to compare the customer service needed for XM as is needed for Dell, I mean seriously, XM provides one thing, a signal that your receiver decodes. Dell (and others) have to put up with thousands of calls hourly because people who install such things as Kazaa (and its 50+ spyware programs) insist that they don't have spyware.

What exactly do you need customer service for??? I'm at a loss. I've now had XM for a few months and have never once spoken to anyone about XM and its service after I walked out of the store with the unit. They have a great website for adding programming if you want it, and that's good because no matter how good or bad their phone service is I never have to talk to some kid in a cubicle to add or subtract programming. I personally like companies that provide such services, since I am perfectly capable of doing such without others help.

That being said, stepping off my soap box, I like XM, but do wish they had the big Conservative talkers on it.. Hannity, Rush, etc.... I'm sure they will be on soon. The other channels are good. Quality wise, I have found for those that don't have direct connection receivers (such aftermarkets as Pioneer, Sony, etc), that the cassette adapter does a much better job than the built in FM modulator included with the Roady2 that I have, especially if you listen to talk, as you can hear static sometimes, and honestly, the audio quality is somewhere in between AM and FM (closer to FM). The highs aren't as crisp, at least going thru my wifes stock Honda system. The problem there is that many new cars don't have cassette players, forcing you to use the modulator, but luckily my car has both Cassette and CD.

As far as Circuit City? Go look in the service bay and you'll see why so many screws weren't put back. The average age of most CC installation bay workers is around 19 years old, and most don't ever use instructions on how to remove dashboards. (I know, I know, I'm going to get blasted for that comment, but it's the truth. Go to any Mercedes or BMW dealer and look in the service bay, how many 19 year olds do you see?? I rest my case.) I really wouldn't waste my time going back there as my first step. Professionally and politely, but firmly, write the CEO and include pictures of the installation, tell him you would like to have it fixed, professionally. Do not use derogatory names, and maybe throw in an excuse for them every now and then, like, "I know they were busy that day and maybe they were rushed, but all I wanted was a complete, correct installation." Give them some idea that you really understand they tried their best but you're just not satisfied. Sure, what will happen is that it will funnel back to the Store Manager of the store you bought it to have it fixed, but at least they know not to screw it up again.
If you don't get a satisfactory answer within 2 weeks, send him a second letter explaining to him/her that you are taking the car to the dealer to have them fix it correctly, then taking them to court for the cost of repair, rental car fees, and loss of work. I bet you get satisfied then. And on top of that, hopefully the next installation some poor customer won't be missing half of his/her attachment screws.

Hope you enjoy your radio... try the comedy channels.

[Edited 2005-06-18 17:50:37]


As Seen On FlightRadar24! Radar ==> F-KBNA5
User currently offlineGo3Team From United States of America, joined Mar 2004, 3267 posts, RR: 16
Reply 4, posted (9 years 2 months 4 days 22 hours ago) and read 1785 times:

I have the SkiFi2 as well. The morons at Circuit City did not have to drill any holes at all to install that radio. Mine came with a strong piece of double sided tape and has lasted well for the last month. My only complaint is that the included antenna has coax that is extremely thin, and broke within 2 days.

As for Sirius, I can't understand why anyone would go with their service. The radios are huge and the technology just isn't there. The company's stock price is in the tank. They are just hemmoraging cash, paying their personalities, like Hoo Hoo, Cousin Brucie, and Martha Stewart just way too much.






Yay Pudding!
User currently offlineMoPac From United States of America, joined Sep 2003, 215 posts, RR: 0
Reply 5, posted (9 years 2 months 4 days 22 hours ago) and read 1778 times:

(Note: I spend a lot of time driving and working in an area where there are at best 2 FM stations.  thumbsdown  )

In the summer of 2002 I went with XM and hated it. Back then they *were* running commercials on their low digit stations... but the worst of it was reception. The set-up they had me on would always go "Acquiring Signal"... I would go for days without service.. They told me it was likely unregulated high freq stations in Mexico (WTF???) interfering! Really went out of their way for me on that one.

In the fall of '02 I'd had enough and put a Sirius ready Pioneer radio in my car.. The clarity was awesome, service was extremely reliable, and I was/am impressed with their format and programming.

Back in January I ditched my old ride and now I'm in a company car. I didn't want to spend the money on a new radio/receiver and the associated installation so I just bought the infamous Sportster and installed it myself. The install was straight forward and easy but you just can't compare the quality & reliability of the full set-up... in certain areas, around microwave towers, I'll run into static... the overall clarity isn't what it was on the Pioneer... and the display/face looks like it would be a little conspicuous in many smaller cars...

Bottom line: I have been much happier with Sirius... but it's been 3 years since I tried XM. In retrospect, the full radio/receiver had CD quality clarity while the portable units (my brother has Sirius but it's not a Sportster unit) seems to have standard FM quality... I'd spend the extra $150 to put the full radio/receiver in this car if I had to do it over again. Just my $.02.


User currently offlineTrav110 From Canada, joined Jun 2005, 536 posts, RR: 3
Reply 6, posted (9 years 2 months 4 days 21 hours ago) and read 1776 times:

Quoting Go3Team (Reply 4):
The morons at Circuit City did not have to drill any holes at all to install that radio.

On my car, there isn't really any vertical surface avaulable to put the reciever... They didn't want to put it on top of my dash because of a crack, so I opted for this area below the AC controls that was originally a pocket. The guy had to fabricate a mount for it, and I think he cut holes for the wires pretty indicisively (or there wouldn't be 4). I agreed to that he could mount it with a few screws, but it's an older car and two extra holes doesn't break my heart. (and I know nobody is gonna take that last sentence out of context Wink)

I always lose reception in one place in my neighborhood, but get it back within seconds.And I'm definetly taking it back and telling them to fix the loose wires and such the next time I get a chance.


User currently offlineCaptOveur From , joined Dec 1969, posts, RR:
Reply 7, posted (9 years 2 months 4 days 21 hours ago) and read 1772 times:

I presently have Sirius, I will be converting to XM probably in August. The reason being my dad got XM and we can save a sizeable amount by combining the accounts.

My dad reports the XM with the Roadie reciever is great. I presently use his old Sirius setup which has this massive box with an orange display on it that is a bitch and a half to use while going down the road.

I am beyond thrilled with the service from Sirius, the programming is great, the clarity is superb. I am not thrilled with the equipment. The FM modulator is a piece of shit, it only has frequencies in the 88.XX area to choose from and since I live out in the sticks I am around Transmitters for every station in the San Antonio area broadcasting in the 88s. So around home I get a fair amount of interference. Also, the control box is nothing special. It is big, it is clunky, it gets insanely hot. It isn't easy to move from vehicle to vehicle.

The XM equipment is supposed to be a lot nicer, apparently there is a setup availible where I will be able to just clip my XM gear, which I am getting for my birthday, to an A/c vent.. so I won't have to hunt around on the floor or seat next to me whenever I want to change stations. He reports XM is pretty much the same thing as Sirius as far as the programming goes, except XM has baseball and Sirius has sports nobody with teeth gives a shit about.

In short, XM and Sirius are pretty much the same thing. Just find equipment you like and get the service that goes with it. I would also be very surprised if these companies don't merge someday.


User currently offlineJohnboy From United States of America, joined Aug 1999, 2578 posts, RR: 7
Reply 8, posted (9 years 2 months 4 days 16 hours ago) and read 1750 times:

I just got my Sirius receiver and service a couple of weeks ago, mainly for the current OutQ gay and lesbian station, as well as Howard Stern coming up in January. Otherwise, I'm sure XM would be just the same.

I thought The Sportster model came with a home mount as well as a car mount, but I was sadly mistaken......so I had to go out and buy the home receiver. It DOES seem to get really hot, especially in the car when the sun is hitting it too.

I don't have a place to put it yet, so I just throw it down on the car seat next to me. I used the FM antenna at first, but my car also has a cassette player, so I bought a casette adaptor from WalMart and it sounds better (there are ungodly numbers of NPR stations all up and down the 88.X's)

You have to be a bit careful about having the windows down while you're driving, as the language tends to be really raw (especially on the Derek and Romaine show).


User currently offlineGigneil From United States of America, joined Nov 2002, 16347 posts, RR: 85
Reply 9, posted (9 years 2 months 4 days 16 hours ago) and read 1747 times:

I will admit to owning both Sirius and XM radios now.

Sirius' dance lineup is better, but XM's is still real good.

Sirius' top 40 and pop lineup is awful, but XM's is great.

N


User currently offlineMdsh00 From United States of America, joined May 2004, 4124 posts, RR: 8
Reply 10, posted (9 years 2 months 4 days 14 hours ago) and read 1732 times:

Quoting GuitrThree (Reply 3):
Ok, this took a minute to sink in when I read it. You left XM because of their customer service???

Although I haven't tries Sirius, I have XM and think it is just great.



"Look Lois, the two symbols of the Republican Party: an elephant, and a big fat white guy who is threatened by change."
User currently offlineBaylorAirBear From United States of America, joined Jan 2005, 2913 posts, RR: 50
Reply 11, posted (9 years 2 months 4 days 13 hours ago) and read 1724 times:

Quoting GuitrThree (Reply 3):
What exactly do you need customer service for???

XM made the same billing mistake for five months. I didn't need help with the hardware. As you said, it's not rocket science.

Quoting GuitrThree (Reply 3):
If you don't get a satisfactory answer within 2 weeks,

Why waste two weeks. Go get it fixed today.

Quoting GuitrThree (Reply 3):
since I am perfectly capable of doing such without others help.

Here's your cookie:  trophy 

BaylorAirBear



I'm just skipping stones...
User currently offlineGuitrThree From United States of America, joined Oct 2004, 2045 posts, RR: 8
Reply 12, posted (9 years 2 months 4 days 12 hours ago) and read 1719 times:

Quoting BaylorAirBear (Reply 11):
Why waste two weeks. Go get it fixed today.

Easy. You have two choices, yours, which is go to the store, and get it fixed after some arguing with the manager about it not being their fault and in the end get it fixed, but thats about it. Or mine, go to the CEO and get it fixed, probably get something in return (rebate, gift card, maybe even the installation or the unit itself free), and teach those installers a lesson they obviously need. Now, I'm not one that thinks everything should be free just for complaining, but if I have to wait for installation and then go back and wait again, I think compensation is in order.

Complaining about standing in line too long is one thing, but when they hack the installation job on your car you spent thousands for, thats another.. and that doesn't even touch the surface that these guys who couldn't put simple screws back in were messing awfully close to your car's airbags and electronics. Think about that for a minute.



As Seen On FlightRadar24! Radar ==> F-KBNA5
User currently offlineLOT767-300ER From , joined Dec 1969, posts, RR:
Reply 13, posted (9 years 2 months 4 days 10 hours ago) and read 1708 times:

Quoting Trav110 (Thread starter):
I was a little pissed off at the people who installed it at Circuit City, as they drilled and cut in all sorts of unused places, and they also didn't completely screw on the panel under my steering wheel. A TON of screws are missing now and what looks to be the wire leading to the antenna is constantly falling down. Need to get that checked...

Go back and tell them to fix what they f'ed up. I work at CircuitCity and had so much stuff done there and they never did anything wrong, and i had stuff done for my family and friends. Go to the roadshop manager if anything.

Quoting GuitrThree (Reply 3):
As far as Circuit City? Go look in the service bay and you'll see why so many screws weren't put back. The average age of most CC installation bay workers is around 19 years old, and most don't ever use instructions on how to remove dashboards. (I know, I know, I'm going to get blasted for that comment, but it's the truth. Go to any Mercedes or BMW dealer and look in the service bay, how many 19 year olds do you see?? I rest my case.)

Yea, but those BMW and Mercedes guys dont know jack crap how to the tricks of the trade on average. How many BMW or Mercedes dealers will show you how to play DVDs in your indash dvd player (yea that 19 year old at BB or CCity will more than likely show you even though its illegal, try to do that in a Lexus dealership.)

Quoting Go3Team (Reply 4):
As for Sirius, I can't understand why anyone would go with their service. The radios are huge and the technology just isn't there. The company's stock price is in the tank. They are just hemmoraging cash, paying their personalities, like Hoo Hoo, Cousin Brucie, and Martha Stewart just way too much.

You must be kidding me? The units for sirius are just as good. The music selection is way better than XM. Ive had both (Currently using Sirius) and I have talked to more Sirius and XM reps than you can imagine. BTW if you get month by month Sirius is cheaper too.

Quoting CaptOveur (Reply 7):
I am beyond thrilled with the service from Sirius, the programming is great, the clarity is superb. I am not thrilled with the equipment. The FM modulator is a piece of shit, it only has frequencies in the 88.XX area to choose from and since I live out in the sticks I am around Transmitters for every station in the San Antonio area broadcasting in the 88s. So around home I get a fair amount of interference. Also, the control box is nothing special. It is big, it is clunky, it gets insanely hot. It isn't easy to move from vehicle to vehicle.

You do realize that all you need is a Double jack RCA (3.5mm to red white out) cable to make your Sirius unit 'digital' (If you have an aftermarket headunit with pre-outs.) Guys at CCity will do that for you gladly.


User currently offlineGuitrThree From United States of America, joined Oct 2004, 2045 posts, RR: 8
Reply 14, posted (9 years 2 months 4 days 10 hours ago) and read 1706 times:

Quoting LOT767-300ER (Reply 13):
Quoting GuitrThree (Reply 3):
As far as Circuit City? Go look in the service bay and you'll see why so many screws weren't put back. The average age of most CC installation bay workers is around 19 years old, and most don't ever use instructions on how to remove dashboards. (I know, I know, I'm going to get blasted for that comment, but it's the truth. Go to any Mercedes or BMW dealer and look in the service bay, how many 19 year olds do you see?? I rest my case.)

Yea, but those BMW and Mercedes guys dont know jack crap how to the tricks of the trade on average. How many BMW or Mercedes dealers will show you how to play DVDs in your indash dvd player (yea that 19 year old at BB or CCity will more than likely show you even though its illegal, try to do that in a Lexus dealership.)

Ok, so you justify a horrible installation job of doing the simple things like putting all the screws back by saying, "well, at least the kids at CC and BB can show you how to play your illegally downloaded DVD's on your system." I rest my case, again.

[Edited 2005-06-19 06:15:42]


As Seen On FlightRadar24! Radar ==> F-KBNA5
User currently offlineCaptOveur From , joined Dec 1969, posts, RR:
Reply 15, posted (9 years 2 months 4 days 10 hours ago) and read 1704 times:

You do realize that all you need is a Double jack RCA (3.5mm to red white out) cable to make your Sirius unit 'digital' (If you have an aftermarket headunit with pre-outs.) Guys at CCity will do that for you gladly.


I swap the units between cars often and I am switching to XM in a month.


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