Airlinelover From United States of America, joined Jun 2001, 5580 posts, RR: 20 Posted (10 years 7 months 2 weeks 5 days 4 hours ago) and read 3673 times:
so I am checking a lady into the hotel where I work. She gives me her credit card, I run it, and it is declined. I tell her I'm sorry but your card was declined and she goes ballistic. "WHAT? What do you MEAN IT'S DELCINED? HOW can it be DECLINED? there's no WAY it can be DECLINED! What do you mean it's DELCINED? MY card could NEVER be DECLINED!"
Like I have anything to do with it :-p What the hell am I supposed to say? Umm Its declined because it wasn't accepted. It was Declined, or rejected. Declined is simply declined maam...
Damn people ! Realize that if that happens it's your own damn fault!
What stupid stuff do ppl at your work say to you???
Lets do some sexy math. We add you, subtract your clothes, divide your legs and multiply
Or that of the credit card company - as it was in my case when my amex was declined in a shop *rrrrrGGGGRRRGRGRGRrrrrrrr*. Embarassing in front of all those people, but I didn't go ballistic.
When I was still working for an ISP, I got a call by a client who wanted us to create a website for his company. Fine, but he stressed that he wanted to see his website "broadcasted" (!) exclusively within Berlin and Brandenburg to keep things more affordable.
I tried hard to convince him that it would be impossible to keep Belgians and Australians from visiting his website but with no luck. He eventually hung up on me.
Several clients asked me why I created their websites the size of a cigarette pack.
"Please click the middle button in the top, right hand corner of the browser window."
"Ahhhh .... soohohoo ....."
S12PPL From , joined Dec 1969, posts, RR:
Reply 12, posted (10 years 7 months 2 weeks 4 days 23 hours ago) and read 3521 times:
"I'm about to declare bankrupcy. How long do I have to wait before I should apply for a home loan?" When they don't like to hear three years:
"Well I was told two years max for my bankrupcy to clear....Why would they tell me that??" (Perhaps because they have no fricken clue that no one will touch you for at LEAST three years...and they just want to lead you on a little??)
57AZ From United States of America, joined Nov 2004, 2586 posts, RR: 2
Reply 14, posted (10 years 7 months 2 weeks 4 days 18 hours ago) and read 3462 times:
Let's see. When I issue hardsealed copies of Orders of Protection to petitioners who have head their request granted, there is some basic information we as deputy clerks are required to give them regarding the orders, their rights as petitioners and the rights of the defendants that may affect them. The first thing I tell them is that the orders must be served on the defendant before they become effective. Once served on the defendant, they are effective for one year from the DATE OF SERVICE-not the day that the orders were issued. They mus have either the Pima County Sheriff's Department or a private process server make service on the other party. One of them asks "Can I serve him/her the papers myself?" or "Can I have the police serve him?" Then they express surprise when I tell them that under Arizona state law, only law enforcement officers or a licensed private process server may serve restraining orders. As for the police, they will only serve protective orders in an emergency situation-ie the other party is attempting to make contact with them.
Then there are the folks who come in to get passports and get annoyed when I find something missing from their passport application and decline to accept it. They'll say stuff like "I've never had this problem before" or "the other clerk/website didn't say I needed it." Look folks, we don't make the passport policies. The US Department of State is very finicky about everything being precisely correct. It's actually better for you to have us tell you what's missing, you go home and get the necessary documentation and come back eitther later the same day or the next day than to have us send it off to the passport agency and them call you two weeks later saying they can't process it due to incomplete documentation.
"When a man runs on railroads over half of his lifetime he is fit for nothing else-and at times he don't know that."
Aerorobnz From Rwanda, joined Feb 2001, 8083 posts, RR: 16
Reply 16, posted (10 years 7 months 2 weeks 4 days 18 hours ago) and read 3452 times:
"Do I have to pay my departure tax?"
"I'm a Jade frequent flyer (who isn't?)- any chance of an upgrade? (Yes, if you can afford to pay for it)"
"Where's the Qantas Check in?" (as they stand right next to the 3 metre long 'Qantas' text on the wall)
SATX From United States of America, joined Apr 2005, 2840 posts, RR: 6
Reply 20, posted (10 years 7 months 2 weeks 4 days 9 hours ago) and read 3305 times:
Want some cheese with all that whine?
Almost all of these posts are just describing the sort of things that go with any job. What's the big deal? If you don't like dealing with customers or other folks who are not intimately familiar with your duties, then get a job where you only have to speak with colleagues and superiors instead.
Quoting Trav110 (Reply 11): Ah, bitchy restaurant goers. Never become one, please yuck
Ah, bitchy restaurant workers. Never listen to them.
Open Season on Consumer Protections is Just Around the Corner...
I used to work at a convenience store. Some people refused to pay sales tax. These were the same people that didn't complain about paying $11.40 for a pack of smokes, but made a stink about paying tax on 50 cents worth of twizzlers.
Seb146 From United States of America, joined Nov 1999, 13677 posts, RR: 14
Reply 22, posted (10 years 7 months 2 weeks 4 days 8 hours ago) and read 3277 times:
Quoting AC_A340 (Reply 21): Some people refused to pay sales tax. These were the same people that didn't complain about paying $11.40 for a pack of smokes, but made a stink about paying tax on 50 cents worth of twizzlers.
Washington state has an agreement with Alaska, Oregon, Montana, Guam, and a few provinces: show your photo ID and the tax is waived. California does not have this agreement. I heard one woman say she yelled at clerks in California until they were in tears and finally got the tax removed just because "They do it for me in Washington!" Big f*cking deal! So, now you feel like such a great person because you shaved $3 off your bill and made someone working too hard for minimum wage feel even worse.
FlyingNanook From United States of America, joined Jan 2004, 830 posts, RR: 11
Reply 23, posted (10 years 7 months 2 weeks 4 days 4 hours ago) and read 3251 times:
I have lots of stupid customer stories.
I worked in a museum in Alaska for 3 years. Tourists up here are great. Here are some quotes.
American tourist: Why the hell don't you take Canadian money!?
Me: Sir, we don't take Canadian money because this is America.
A.T. No it isn't! It's not America like the states are!
Me: *blink blink blink* I'm sorry sir, I can't take Canadian money here.
Tourist: When can I see the northern lights? I was up all night looking for them and all I saw were these funny looking long, green clouds. What were those?
Me: *blink blink blink* Ma'am, those were the northern lights.
Tourist: (to me) Are you an Eskimo?
Me: (with a smile) No ma'am, I am not. (I am so white, I glow in the dark)
Meanwhile, my Athabaskan coworker (who looks very much Eskimo) was standing behind me and laughing.
Tourist (to my Hispanic coworker): Why don't your people open up Denali to RV's?!
Co-worker: I'll look into that ma'am.
Then there were the countless people who drove past me while I was sitting in front of the museum while on lunch who would ask me where the museum was. I just had to point behind me and try not to laugh.
Not really stupid, but while I'm on the subject...
Tourist (to coworker): That's a nice rack you got there.
Coworker: Excuse me? (confused, not offended)
Tourist: What's the spread on those antlers?
He was talking about the antlers on display in the gallery the whole time.
One more story, not museum related.
The University bookstore, where I currently work, was closed last week for inventory. I hung signs (bright pink, blue, yellow, and green) on all of the doors to the building and on the closed (solid wood) doors of the store itself. I was coming down the stairs to go back into the store to count inventory when I saw these people in front of the store doors confused as to why they were closed. Then they read the sign aloud. "Closed for inventory. We will reopen on Wednesday July 6" Then they still tried the door handles several times. They read the closed sign aloud and still had to try the doors to see if they were unlocked!! WTF?
Trav110 From Canada, joined Jun 2005, 547 posts, RR: 2
Reply 24, posted (10 years 7 months 2 weeks 4 days ago) and read 3229 times:
Quoting SATX (Reply 20): Ah, bitchy restaurant workers. Never listen to them.
Yeah, thanks for that. Bitchy? I believe the question asked was "What stupid stuff to people at your work say to you?". So, everyone who actually responds to this topic in a relevant manner (something I guess you don't grasp) could be thought of as bitchy. And if you don't think every single restaurant employee hasn't bitched at least once about something or somebody in the restaurant, you're sorely mistaken my friend.
Quoting SATX (Reply 20): . What's the big deal? If you don't like dealing with customers or other folks who are not intimately familiar with your duties, then get a job where you only have to speak with colleagues and superiors instead.
When did I say I disliked it? Friendly people outnumber the idiots 100 to 1, and the aforementioned encounters don't happen often. I love working with people, getting to know them, etc. But like I said, there are always the unfortunate few. And even if I disagree with a customers motives, if the request is as was described earlier, i'll do it for them eventually.
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