FlyingKangaroo From Australia, joined Apr 2004, 532 posts, RR: 2 Posted (9 years 6 months 6 days 7 hours ago) and read 3141 times:
so the other day i went to update my iPod. I plugged in the firewire to the PC, and then to the iPod. it mad ethe "de dum" noise saying that it was connected, and on the iPod it said "Do not disconnect". I went to iTunes, but the iPod wasnt showing up. I checked my computer, and the iPod wasnt there. I checked myiPod again, n it no longer said "do not disconnect" i unplugged, checked the songs section, and there was NO MUSIC WHAT SO EVER!! omg i was sooooo pissed! n ive tried with the usb too, n it doesnt show up on my computer or iTunes/ It makes the "de dum" sound, n then an error comes up saying sumting along the lines of "theres an error with the USB device driver".
So can sum1 plzzzzzzzzz help me!! I hav no idea wats wrong, n its rlly getting me annoyed.
FlyingNanook From United States of America, joined Jan 2004, 830 posts, RR: 12
Reply 3, posted (9 years 6 months 5 days 16 hours ago) and read 3089 times:
A word of advice for the future. If the iPod says do not disconnect and it doesn't show up in iTunes, you must go to the "safely remove hardware" icon thingy in the taskbar next to the clock in order to safely remove it. This way, it shouldn't delete all of your music. This is assuming you have XP.
Oh and to reset it now. You have to toggle the hold switch (switch hold on then off) and then hold down the select button and the menu button at the same time until the apple logo appears on the screen. After this, you should be able to use the iPod again. This works for the mini and the big iPods with the color screens.