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Help Please: My Home PC Has Been Hijacked  
User currently offlineBCAL From United Kingdom, joined Jun 2004, 3384 posts, RR: 17
Posted (8 years 6 months 3 days 9 hours ago) and read 1677 times:

My Norton subscription on my PC at home was due for renewal so I went to the Symantec website and elected to upgrade to Norton Internet Security 2006. I downloaded the programme, which then scanned my system and removed some problems that it had detected. I then went back on the internet and instead of my airliners.net home page appearing, the Symantec home page appeared. It gave the option of changing this so I clicked on the icon and I was immediately directed to a porn site XXX.com with the address http:// 213.193.215.171/ssredir/gb.html (I have left a deliberate space between http:// and the number). No matter which address I type in, or even if I select one of my favourites, I always end up at XXX.com.

I tried to remove the hijack using SpyBoot, Ad Aware se and Microsoft Anti Spyware, without success. Can anyone suggest any other way to remove the page hijacker and explain the procedure for a non-computer expert like me? How do you remove the pages from the registry? Otherwise, my internet is useless.

It is very strange that the spyware infection occurred when updating internet security. You would think that the normal Norton security would have deteted it if not the parental controls on my PC, and why pay for an upgraded product that only brings you problems? I can only assume that the hijackers must have infiltrated the Norton download at some point.


MOL on SRB's latest attack at BA: "It's like a little Chihuahua barking at a dying Labrador. Nobody cares."
18 replies: All unread, jump to last
 
User currently offlineHAWK21M From India, joined Jan 2001, 31573 posts, RR: 57
Reply 1, posted (8 years 6 months 3 days 9 hours ago) and read 1666 times:

Use AVG Antivirus.
I use Spybot,Adaware & AVG.
Go to Tools>Internet options & delete Cookies.Delete Files from Temp Internet files section & History files from History section.
Click Programs & reset Web settings.
Click Advanced & restore Defaults.

If you are using XP....Use restore mode to go to a few days in the past.

regds
MEL



Think of the brighter side!
User currently offlineJeffSFO From United States of America, joined Dec 2004, 832 posts, RR: 4
Reply 2, posted (8 years 6 months 3 days 9 hours ago) and read 1662 times:

Also, for a firewall, try using Zone Alarm. It's free:

http://www.download.com/3000-2092-10039884.html



Canon 5D Mark II, 5D + EF 70-200mm f/2.8 L IS + EF 16-35mm f/2.8 L II + Tamron AF28-75mm f/2.8
User currently offlineTrekster From , joined Dec 1969, posts, RR:
Reply 3, posted (8 years 6 months 3 days 9 hours ago) and read 1661 times:

Quoting JeffSFO (Reply 2):
Zone Alarm

DONT.....DONT USE THIS

I had it on my comp, mega mucked the thing up. Was so glad when i got rid of it


User currently offlineBCAL From United Kingdom, joined Jun 2004, 3384 posts, RR: 17
Reply 4, posted (8 years 6 months 3 days 9 hours ago) and read 1655 times:

Thanks for the tips. I shall try HAWK21M's suggestions when I get home this evening.

It is strange how much you miss using something when it breaks down!

Cheers
BCal



MOL on SRB's latest attack at BA: "It's like a little Chihuahua barking at a dying Labrador. Nobody cares."
User currently offlineJeffSFO From United States of America, joined Dec 2004, 832 posts, RR: 4
Reply 5, posted (8 years 6 months 3 days 9 hours ago) and read 1654 times:

Quoting Trekster (Reply 3):
Quoting JeffSFO (Reply 2):
Zone Alarm

DONT.....DONT USE THIS

I had it on my comp, mega mucked the thing up. Was so glad when i got rid of it

I've had it on two computers over the years and never had any problems with it. What happened?



Canon 5D Mark II, 5D + EF 70-200mm f/2.8 L IS + EF 16-35mm f/2.8 L II + Tamron AF28-75mm f/2.8
User currently offlineBigOrange From United States of America, joined Apr 2004, 2362 posts, RR: 3
Reply 6, posted (8 years 6 months 3 days 4 hours ago) and read 1610 times:

Quoting Trekster (Reply 3):
Zone Alarm

DONT.....DONT USE THIS

I had it on my comp, mega mucked the thing up. Was so glad when i got rid of it

Never had any problems with Zone Alarm, unlike the Norton Internet Security crap.


User currently offlineSchoenorama From Spain, joined Apr 2001, 2440 posts, RR: 26
Reply 7, posted (8 years 6 months 3 days 2 hours ago) and read 1578 times:

BCAL, I highly recommend HijackThis. It is not the usual spyware remover and its interface isn't as attractive, but I believe it is the best spyware removal program around. Best of all, it is completely free!

The other day I ran an updated version of AdAware which wasn't able to locate, let alone remove, an annoying bit a spyware called NewDotnet (or something). HijackThis located the program inmediately and gave accurate info on how to get rid of it.

More info and download here: http://www.snapfiles.com/get/hijackthis.html or http://tomcoyote.org/hjt/#Top A direct download is available here: http://216.180.233.162/~merijn/files/HijackThis.exe

Download the program, install it and run it. You can either do a system-scan and remove the desired items yourself or, in case you do not know what exactly you're removing, do a system-scan saving a logfile. Then go to http://hjt.iamnotageek.com/, paste the logfile and have it analyzed online (click "Parse"). Then follow the instructions.

Good luck!



Utinam logica falsa tuam philosophiam totam suffodiant!
User currently offlineAa777flyer From , joined Dec 1969, posts, RR:
Reply 8, posted (8 years 6 months 3 days 1 hour ago) and read 1563 times:

Try Spy Sweeper, availble at best buy.

User currently offlineVC10BOAC From United States of America, joined Feb 2004, 401 posts, RR: 0
Reply 9, posted (8 years 6 months 3 days ago) and read 1532 times:

HijackThis usually works well most times, however the last time my laptop got hijacked it did not work too well. If you have all information on your hard drive backed up your best solution is to re-format your hard drive and re-install your operating system. When you run the windows installation it gives you that option. You will then have to reload all your programs. This is the ultimate solution if nothing else works.

User currently offlineEGGD From United Kingdom, joined Feb 2001, 12443 posts, RR: 36
Reply 10, posted (8 years 6 months 3 days ago) and read 1528 times:

BUSTED!

User currently offlineJAGflyer From Canada, joined Aug 2004, 3460 posts, RR: 4
Reply 11, posted (8 years 6 months 2 days 19 hours ago) and read 1493 times:

You have a virus/malware that keeps changing your homepage. Its a homepage hijacker. Do a Google search for a program called "CWshredder" install it and run it. Tell me if it helped.


Support the beer and soda can industry, recycle old airplanes!
User currently offlineBrick From United States of America, joined Aug 1999, 1575 posts, RR: 8
Reply 12, posted (8 years 6 months 2 days 19 hours ago) and read 1488 times:

Quoting Trekster (Reply 3):
DONT.....DONT USE THIS

I had it on my comp, mega mucked the thing up. Was so glad when i got rid of it

I've been using Zone Alarm for over a year on 2 different computers with absolutely no problem.

What was the problem you ran into?



A noble spirit embiggens the smallest man...
User currently offlineJetjack74 From United States of America, joined Jul 2003, 7386 posts, RR: 51
Reply 13, posted (8 years 6 months 2 days 18 hours ago) and read 1471 times:
Support Airliners.net - become a First Class Member!

Quoting BCAL (Thread starter):
Help Please: My Home PC Has Been Hijacked

Has GKirk been by lately?



Made from jets!
User currently offlineBCAL From United Kingdom, joined Jun 2004, 3384 posts, RR: 17
Reply 14, posted (8 years 6 months 2 days 13 hours ago) and read 1444 times:

Quoting Jetjack74 (Reply 13):
Has GKirk been by lately?

Not to my knowledge, as I do not know what he looks like. Any descriptions so I can see if he matches the computer geek that called?!

Thanks very much for all the tips. This has surely shown the benefits of a.net membership, sharing interest in aviation with like-minded people and helping one another with problems. I partly tried HAWK21M's suggestions and the problem was solved after uninstalling Norton 2006 Internet Security. Guess some hijacker must have sneeked in my download through NTL, so I will have to ask Norton to send me the programme on CD. Trouble is, they are almost impossible to contact - no email address, no phone number listed, no reply on the number given, and "number unobtainable" on a number quoted on some of their literature.



MOL on SRB's latest attack at BA: "It's like a little Chihuahua barking at a dying Labrador. Nobody cares."
User currently offlineJetjack74 From United States of America, joined Jul 2003, 7386 posts, RR: 51
Reply 15, posted (8 years 6 months 2 days 13 hours ago) and read 1440 times:
Support Airliners.net - become a First Class Member!

Quoting BCAL (Reply 14):
Not to my knowledge, as I do not know what he looks like. Any descriptions so I can see if he matches the computer geek that called?!

I couldn't tell you mate, but he's the Official Thread Hijacker, I thought he might've moved on to PC's as well.



Made from jets!
User currently offlineAirlinelover From United States of America, joined Jun 2001, 5580 posts, RR: 23
Reply 16, posted (8 years 6 months 2 days 12 hours ago) and read 1429 times:

Don't give into it's demands.. We don't negotiate with terrorists or comptuer hijackers!!

Chris



Lets do some sexy math. We add you, subtract your clothes, divide your legs and multiply
User currently offlineHAWK21M From India, joined Jan 2001, 31573 posts, RR: 57
Reply 17, posted (8 years 6 months 2 days 12 hours ago) and read 1428 times:

Quoting BCAL (Reply 14):
I partly tried HAWK21M's suggestions and the problem was solved after uninstalling Norton 2006 Internet Security. Guess some hijacker must have sneeked in my download through NTL, so I will have to ask Norton to send me the programme on CD

Use AVG.Better than Norton & takes less space.
regds
MEL



Think of the brighter side!
User currently offlineEilennaei From , joined Dec 1969, posts, RR:
Reply 18, posted (8 years 6 months 1 day 21 hours ago) and read 1392 times:

Quoting Aa777flyer (Reply 8):
Try Spy Sweeper, availble at best buy.

Free working trial at www.webroot.com


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