Mir From United States of America, joined Jan 2004, 21681 posts, RR: 55
Reply 4, posted (9 years 13 hours ago) and read 4210 times:
Quoting Matt D (Reply 1): Is it the management for running outdated business models and buying too many planes?
Is it the employees fault for demanding job security, pensions, and so on?
Is it the publics fault for demanding Nordstroms service at wal Mart Prices?
All three are factors, but methinks primarily the first one.
Yes, unions can and do get overzealous, customers increasingly want more for less, but while you hear of service being cut and employees laid off when an airlines funds take a turn for the worse, you never hear of executive bonuses being cut - crappy and selfish management is the biggest problem (and I know that this problem isn't restricted to the airline industry - it's everywhere).
7 billion, one nation, imagination...it's a beautiful day