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Said Goodbye To Netflix  
User currently offlineSwisskloten From , joined Dec 1969, posts, RR:
Posted (9 years 1 month 3 weeks 4 days 10 hours ago) and read 1869 times:

Netflix finally did me in. They never lived up to their ads. The average waiting time was a whopping five days, nowhere near their claims of next-day arrivals. After visiting the local video rental store for the third time this month because Netflix took almost a week and a half to receive and send the next video, I called it quits. Sorry Netflix, but you suck ass. Anyone else have any Netflix stories to tell? Is there anything out there besides Netflix that is just as good?

34 replies: All unread, showing first 25:
 
User currently offlineLHMark From United States of America, joined Jan 2000, 7255 posts, RR: 46
Reply 1, posted (9 years 1 month 3 weeks 4 days 10 hours ago) and read 1847 times:

I get mine next-day. every time. Weird.


"Sympathy is something that shouldn't be bestowed on the Yankees. Apparently it angers them." - Bob Feller
User currently offlineUAalltheway From , joined Dec 1969, posts, RR:
Reply 2, posted (9 years 1 month 3 weeks 4 days 10 hours ago) and read 1845 times:

I used to get mine next-day-ish also, but now it seems to have slowed down to almost 5 days processing time. I'm about to ditch them too...

User currently offlineTbar220 From United States of America, joined Feb 2000, 7013 posts, RR: 25
Reply 3, posted (9 years 1 month 3 weeks 4 days 10 hours ago) and read 1834 times:

Ahhhh the joys of your local public library. I check out all my DVD's from there for free.


NO URLS in signature
User currently offlineAsstChiefMark From , joined Dec 1969, posts, RR:
Reply 4, posted (9 years 1 month 3 weeks 4 days 9 hours ago) and read 1801 times:

I get mine the next day. Here are their distribution centers:

Netflix Centers

Mark


User currently offlineBaylorAirBear From United States of America, joined Jan 2005, 2913 posts, RR: 49
Reply 5, posted (9 years 1 month 3 weeks 4 days 9 hours ago) and read 1794 times:

Mine are most always next day from HOU or AUS. What can screw up deliveries is the USPS, not Netflix. I am quite satisfied thus far. I also tried Blockbuster. What a joke. They made two mistakes on my very first deliveries. I never even received one of the movies.

BAB



I'm just skipping stones...
User currently offlineEatmybologna From France, joined Apr 2005, 412 posts, RR: 0
Reply 6, posted (9 years 1 month 3 weeks 4 days 8 hours ago) and read 1756 times:

Because I live close to one of the distribution centers in Rochester, NY, I usually get my selections within two/three days after requesting them in my queue.

One thing that I like about Netflix is that the quality of their DVD's are very good with few scratches, if any.

Blockbuster, on the other hand, have poor quality and worn out DVD's. Some of their retail stores are poorly managed and under staffed as well.

I think I'll keep staying with Netflix for now.

e-m-b

[Edited 2005-11-04 03:10:58]


Isn't knowledge more than just the acquisition of information? Shouldn't the acquired information be correct?
User currently offline767Lover From , joined Dec 1969, posts, RR:
Reply 7, posted (9 years 1 month 3 weeks 4 days 7 hours ago) and read 1727 times:

My dad had an account to Walmart's version of Netflix and he got his DVDs extremely fast.

User currently offlineCactus739 From United States of America, joined Jan 2004, 2451 posts, RR: 30
Reply 8, posted (9 years 1 month 3 weeks 3 days 7 hours ago) and read 1638 times:

I've had Netflix for over a year and never a problem....love having one of their distribution centers in the same city... I had shipped out some dvd's to them on a Wednesday... they got them Thursday...and I had 3 new movies on Friday...


You can't fix stupid.... - Ron White
User currently offlineXpat From United States of America, joined Nov 2004, 634 posts, RR: 0
Reply 9, posted (9 years 1 month 3 weeks 2 days 20 hours ago) and read 1582 times:

Funny this should come up. Some guy in California has brought a class action suit against Netflix for the very same reason the original poster is complaining about. You should have probably gotten an email from them stating the conditions and terms of the suit. Basically, in compensation they are offering to upgrade your service plan, free of charge, for one month i.e. if you have the 3 movies plan, you will now get 4 movies for a month at no extra charge. I also do find that I'm not getting my movies as quickly as I once did.

However, it still beats having to go to Blockbuster and never find what you really want to see. Call me lazy, I guess.



The only thing we have to fear is the sky falling on our heads. -Asterix
User currently offlineSWA TPA From United States of America, joined Aug 2001, 1560 posts, RR: 34
Reply 10, posted (9 years 1 month 3 weeks 2 days 20 hours ago) and read 1564 times:

I have never had a problem with them. I return the movies, they get them the next day and send out the new movies that day with me recieving them the following day. Always fast and always accurate.

SWA TPA



I believe I can fly.....
User currently offlineBaylorAirBear From United States of America, joined Jan 2005, 2913 posts, RR: 49
Reply 11, posted (9 years 1 month 3 weeks 2 days 19 hours ago) and read 1553 times:

One thing I remember reading *for sure* when I signed up is this:

New members are given shipping priority over existing members. If a movie is in high demand and/or low supply, the new guy will get it first. They also favor customers who keep only a few movies in their queuesesusseues, as opposed to my 90-100. But I've still never had a problem. That being said, it is quite possible, even probable, that you no longer receive dvd's as quickly as when you first subscribed.

BAB

p.s. What in the hell is the plural of queueueue? Ah shit! What's the singular, too?  silly 



I'm just skipping stones...
User currently offlineAeroWesty From United States of America, joined Oct 2004, 20822 posts, RR: 62
Reply 12, posted (9 years 1 month 3 weeks 2 days 18 hours ago) and read 1545 times:

Quoting Xpat (Reply 9):
Some guy in California has brought a class action suit against Netflix for the very same reason the original poster is complaining about.

I never got the e-mail, but was sent the link to the website by a friend since I definitely qualify as a former customer. I will use what is due me under the terms of the settlement agreement for a free month to give them another shot. I was very disappointed with them the first time around.

The main problems were getting the same exact damaged disc back in the mail (it became such a problem I first started keeping a record of what the damage was, then began holding onto the disc until a replacement arrived so I didn't get the same disc back), and it taking up to 10 days to receive less popular titles if they had to be shipped from the east coast to Oregon. I eventually upgraded to the 8-at-a-time plan near the end just so I would have DVDs on hand in viewable condition when I wanted to watch them.



International Homo of Mystery
User currently offlineAsstChiefMark From , joined Dec 1969, posts, RR:
Reply 13, posted (9 years 1 month 3 weeks 2 days 18 hours ago) and read 1537 times:

Quoting AeroWesty (Reply 12):
The main problems were getting the same exact damaged disc back in the mail

Weird. Twice I've reported a damaged disk via their website. They sent out a replacement and I got it the next day each time. They did this BEFORE I had returned the damaged ones.

Mark


User currently offlineAeroWesty From United States of America, joined Oct 2004, 20822 posts, RR: 62
Reply 14, posted (9 years 1 month 3 weeks 2 days 17 hours ago) and read 1530 times:

Quoting AsstChiefMark (Reply 13):
They sent out a replacement and I got it the next day each time.

I don't know if their replacement policies have changed, or if it was because I was serviced by a fairly new distribution center (where their only copy of the title was the one I returned), or if it was because I was ordering obscure titles or what. I've not had a Netflix membership for about 18 months, and their policies certainly may have changed in the meantime. I'm certainly open to giving them another go, especially with a free month.

I do recall all the problems I had with them in this regard because I began withholding returning the discs at the suggestion of Netflix customer service who asked me to return one example directly to them, and they credited me with a free month when they were able to verify my claim it was the same disc. Withholding return of the damaged disc triggered shipment from a different warehouse if there wasn't an alternate copy in stock at the distribution center nearest to me.



International Homo of Mystery
User currently offlineItsjustme From United States of America, joined Apr 2004, 2808 posts, RR: 9
Reply 15, posted (9 years 1 month 3 weeks 2 days 13 hours ago) and read 1495 times:

I've never had it take less than 2 days (it's typically 3 days) to either have my returned DVDs credited or to receive newly ordered DVDs and I live less than 10 miles from their distribution center in Santa Ana CA. I suppose Netflix can blame it on the USPS but they should have taken that into consideration before they made the "next day service" statement.

Agreed, their level of service has dropped significantly since I joined over 2 years ago. So much so, that I am considering switching to Blockbuster. They give you two free in-store rentals each month with your membership.


User currently offlineLuv2fly From United States of America, joined May 2003, 12150 posts, RR: 49
Reply 16, posted (9 years 1 month 3 weeks 2 days 12 hours ago) and read 1488 times:

I also have noticed a slow down in them receiving the returned DVD's and them getting one out to me! Numerous times lately when I check the status in my queue it will show one returned and then the next one is not being shipped until the next day, why not ship the same day as it was received by them. I to am getting tired of the lag in receiving them, and like other I have a shipment center right here in CLE!


You can cut the irony with a knife
User currently offlineS12PPL From , joined Dec 1969, posts, RR:
Reply 17, posted (9 years 1 month 3 weeks 2 days 8 hours ago) and read 1440 times:

I get mine within a few days. usually 1-2. Maybe 3 if it's a popular title.


If you want it faster, go to the movie store.


User currently offlineUnattendedBag From United States of America, joined Oct 2003, 2342 posts, RR: 1
Reply 18, posted (9 years 1 month 3 weeks 22 hours ago) and read 1359 times:

Quoting Xpat (Reply 9):
Some guy in California has brought a class action suit against Netflix for the very same reason the original poster is complaining about.

some useful information:

http://www.snopes.com/inboxer/nothing/netflix.asp



Slower traffic, keep right
User currently offlineAviation From Australia, joined Dec 2004, 1143 posts, RR: 21
Reply 19, posted (9 years 1 month 3 weeks 22 hours ago) and read 1355 times:

Mine is instantaneous!!!

FOXTEL...love it





Cheers,



Signed, Aaron Nicoli - Trans World Airlines Collector
User currently offlineDvk From United States of America, joined Jun 2000, 1058 posts, RR: 1
Reply 20, posted (9 years 1 month 3 weeks 21 hours ago) and read 1341 times:

Mine has slowed down a little recently compared with how it was for a long time, but I still average getting about three DVD's a week from Netflix, so I'm satisfied.


I'm not dumb. I just have a command of thoroughly useless information.
User currently offlineN1120A From United States of America, joined Dec 2003, 26815 posts, RR: 75
Reply 21, posted (9 years 1 month 3 weeks 12 hours ago) and read 1308 times:

Quoting BaylorAirBear (Reply 11):
p.s. What in the hell is the plural of queueueue? Ah shit! What's the singular, too?

Singular: Queue
Plural: Queues



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineBaylorAirBear From United States of America, joined Jan 2005, 2913 posts, RR: 49
Reply 22, posted (9 years 1 month 3 weeks 12 hours ago) and read 1304 times:

Quoting N1120A (Reply 21):
Singular: Queue
Plural: Queues

Thank you, thank you, thank you.

Being quite the pedant, I figured I'd go for the gold if I was gonna screw it up at all  Wink

BAB



I'm just skipping stones...
User currently offlinePope From , joined Dec 1969, posts, RR:
Reply 23, posted (9 years 1 month 3 weeks 12 hours ago) and read 1300 times:

You guys need to check out . There's an article about them in this month's WIRED magazine.

They're the netflix of the porn industry.


User currently offlinePope From , joined Dec 1969, posts, RR:
Reply 24, posted (9 years 1 month 3 weeks 12 hours ago) and read 1299 times:

You guys need to check out www.wantedlist.com. There's an article about them in this month's WIRED magazine.

They're the netflix of the porn industry.


25 BaylorAirBear : No way!!! Pope rules! Pope rules! Pope rules! BAB
26 Luv2fly : That kinda defeats the logic of home delivery!
27 Post contains images SFOMEX : When I was a Netflix costumer, I got my DVD's always on time. However, I used to live really close to San Jose CA, so maybe that's why I had not compl
28 Pope : Enjoy my son.
29 MIA : When I used Netflix it worked like clockwork. I dont use them because I cant afford them. It is unfortunate that it did not work out for you.
30 AsstChiefMark : I hope you simply forgot a comma. Mark
31 S12PPL : I guess, but at the same time, don't bitch about Netflix and how long they take if you want no late fees. It's not a perfect system. If you want the
32 Luv2fly : Again defeats the purpose of home delivery and Netflix's promise of one night delivery! What part of this is over your head?
33 Vermeer : Netflix works just fine with me. Maybe being in NY helps
34 S12PPL : Why you keep bitching about it? I get mine quick. Stop bitching.
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