Julesmusician From , joined Dec 1969, posts, RR: Posted (9 years 4 months 1 week 1 day 8 hours ago) and read 2033 times:
Does it ever happen that airlines offer seats to each others passengers if one of them has a problem? It must occur numerous times that a plane develops a fault and a competitors aircraft is off to the same destination with empty seats a short time later. Are there any operational reasons or problems that would prevent another airline offering to fly those passengers stranded on the basis of a long term agreement that it goes both ways if the same happens again?
Bri2k1 From United States of America, joined Dec 2004, 988 posts, RR: 4
Reply 1, posted (9 years 4 months 1 week 1 day 8 hours ago) and read 2025 times:
I don't know about pre-existing agreements, I think they end up paying for it in the end. I've personally been connecting in IAH on a CO flight MSY-DEN which arrived late, had trouble with the jetway, and resulted in an impossible connection. The next CO flight to DEN was already full, and I wasn't waiting around all day. I complained enough they stuck me on a UA flight departing shortly after, but I had to go to United ticketing to get it straightened out, and then got "randomly" selected for secondary screening when I went back through security.
LongbowPilot From United States of America, joined Jan 2005, 577 posts, RR: 3
Reply 2, posted (9 years 4 months 1 week 23 hours ago) and read 1971 times:
Most airlines have a "interline" aggreement. It allows passengers inconvenianced from one airline to be rebooked on another. Basically the airline they were on that is delayed, cxld, or what not books a seat on that aircraft. They do this because all the airline's computers talk to each other. So one airline can book you for any other airline. So if you are moved to another airline your ticket value is absorbed by your airline you were originally on and then they must pay a contract fee to the airline they rebook you on. If you have one of those cheap airline fares like expedia, than a rebook isn't possible unless the airline issues you a FIM (Flight Interruption Manifest). This is the only way you can transfer those.
They used to do it by the weight of tickets. They would weigh all the tickets that were rebooks due to pax inconveniance and whoevers weighed more got money from that airline.
The flipside, is if you do not have an interline agreement like B6, WN, and other LCC's do not. You can't be rebooked to them or off of them to an airline. So you are stuck. It is a gamble you take, and they will eventually get you to where you are going, but I have dealt with passengers purchasing tickets for same day travel because WN, screwed them at KORF.
Something you might not know though about ticketing is if you purchase a full Y or expensive fare ticket, you can actually walk up to any airline and ask if this is good on them. The airline could actually accept it and book you on them and take the cost of your ticket. In short who ever has your PAPER ticket gets the money.