Julesmusician From , joined Dec 1969, posts, RR: Posted (8 years 10 months 1 day 17 hours ago) and read 3024 times:
Is this story a familiar one, have other pilots had experience of it? Wouldn't the airport be liable to the airline for failing to provide the service?
Readers' rants: We want compensation from Ryanair
WE RECENTLY travelled to La Rochelle with Ryanair. Arriving for the return flight, we were told that it would be delayed due to a lack of fire engines at the airport. Subsequently, the flight was cancelled. Ryanair refunded the cost of our return flight, but made no effort to assist us in making other arrangements. Flights on subsequent days were already full, and we were told to make our own way back to the UK. Surely we are due compensation from Ryanair?
Ryanair replies: “Under European regulations, all airports are required to have sufficient fire cover. In this instance, due to a fire truck being out of service, the airport was closed and Ryanair had no alternative but to cancel the La Rochelle/Stansted flight. All passengers received a full refund of their unused ticket and a free transfer to the next available flight. EU regulations say that an airline does not have to offer compensation where the cancellation is beyond the carrier’s control.”
Dakar From United States of America, joined Nov 2005, 71 posts, RR: 0
Reply 1, posted (8 years 10 months 1 day 16 hours ago) and read 3015 times:
Not sure about liability, but if it were I flying on the plane, I would understand the airline's call to cancel the flight. Imagine if there were an emergency and people died because the last truck wasn't there. Who's fault would it be?
However, it would also make sense to have a standby truck in case one truck does go down due to service or emergency repair.
I don't agree with Ryanair not providing transportation back to the UK, BUT, like your question, is it the airport fire department's responsibility, or the airline's?
Julesmusician From , joined Dec 1969, posts, RR:
Reply 3, posted (8 years 10 months 1 day 15 hours ago) and read 2999 times:
I was interested in whether pilots have experienced cancelled flights because of a lack of fire trucks or other provisions at an airport that goes below safety minima - just whether it was a regular thing or very rare occurence?
As far as the liability issue, it would probably be worth the person trying to claim of the airport.
WrenchBender From Canada, joined Feb 2004, 1779 posts, RR: 8
Reply 5, posted (8 years 10 months 1 day 9 hours ago) and read 2949 times:
Quoting Airfoilsguy (Reply 4): Why didn't the airport just borrow a truck from one of the local fire departments. Sounds like poor planning to me.
The regs are very specific as to what type of equipment has to be available for Crash Fire Rescue, borrowing a pumper truck from the nearest community would in all likelyhood not meet the requirements, Foam, TAU and mobility all have to be met.
HAWK21M From India, joined Jan 2001, 31684 posts, RR: 56
Reply 6, posted (8 years 10 months 1 day 6 hours ago) and read 2918 times:
Why no Back up trucks.This was a known unserviceability.What in case there was an Emergency & the truck got Unserviceable while moving to tackle that Emergency.
I would think a Back up truck would be a SOP.