A10WARTHOG From United States of America, joined Jul 2004, 329 posts, RR: 0 Posted (8 years 2 months 2 weeks 1 day 9 hours ago) and read 2874 times:
A question for any MX personal that are maintaining some of the newer seats/suites that are now showing up on majority of long haul aircraft. How easy are these seats to maintain? When I have to dig into them parts can be a pain to change and parts are always breaking. How are they holding up in service?
How about the IFE system? When I am working on them the systems seem unstable alot of times and we are always changing smart monitors, SEB and SPM. Parts can be fun to get to also.
FADECFAULT From United States of America, joined Nov 2007, 79 posts, RR: 0
Reply 4, posted (8 years 2 months 1 week 5 days 23 hours ago) and read 2755 times:
I have not worked any of the newer systems, but here are my experiences:
Delta: worked the Rockwell collins system on the 767. It's common for the interactive portion to go inop. However there is manual back up where the video tapes are inserted and the system does operate with some limitation. Seat display units (vdu's du's etc) were reliable as were the seb's.
Did have some exposure to the panasonic ife (ex song). Linux based but just as unreliable as the collins NT based system. Though not as bad as a linux cold boot was 2x quicker than NT. VDU's and SEB's seemed to have good reliability (not too sure as it was a panasonic mx function) .
Rockwell Collins: Worked primarily AA 777's. Basically the same as delta's 767 ife. Not many issues, nothing a cold reboot couldn't help.
Jetblue: aweful, numerous failures. VDU's flipping out, SEB's frying, antennas going bad. Aweful DOS...that's right DOS based system. That combined with a nasty interior..yuck. Aweful quality.
The views and opinions written here are my own and do not reflect those of my employer.