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FA's Indicating Exit Door Locations  
User currently offlineVikkyvik From United States of America, joined Jul 2003, 10107 posts, RR: 26
Posted (5 years 9 months 3 weeks 5 days ago) and read 3408 times:
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Hey guys and girls. Seems like every time I take a plane trip, I return bursting at the seams with questions.

Anyway, first question that came to mind:

I flew Jetblue for the first time over Christmas, roundtrip from LGB to BOS, connecting in JFK both ways. Whenever I fly a new airline, I try and pay attention to little details that may be different from previous airlines I've flown.

On this occasion, on all 4 flights, I noticed that whilst doing the passenger briefing, when they announced where the doors on the aircraft are, neither of the FA's pointed to the door locations, as I've seen them do on every other flight I've been on (that I can remember). I always assumed that the pointing out the door locations was an FAA requirement, but I appear to be mistaken.

Now obviously, in an A320 with a single cabin, it's pretty easy to look up and see the 4 doors and 4 over-wing exits. Still, it was just a curious thing that I happened to notice.

Anyone know anything about passenger briefing procedures, and whether this is something that is airline-specific?

Thanks....


"Two and a Half Men" was filmed in front of a live ostrich.
12 replies: All unread, jump to last
 
User currently offlineR12055p From United States of America, joined Jul 2008, 43 posts, RR: 0
Reply 1, posted (5 years 9 months 3 weeks 4 days 23 hours ago) and read 3389 times:

The Code of Federal Regulation requires that air carriers within the United States brief their passengers on the location of the a/c's emergency and normal exits. (see CFR 135.117) Beyond that it is up to the airline to decide how and in what manner to convey this information, although it must be oral. It appears that the airline is required to find some way to convey the location of the exits, either by pointing them out or informing the passengers where to look for those exits. Hope this helps!

User currently offlineAA737-823 From United States of America, joined Mar 2000, 5873 posts, RR: 11
Reply 2, posted (5 years 9 months 3 weeks 2 days 21 hours ago) and read 3204 times:

I have noticed other carriers lapsing in this same issue. I flew Northwest over the Christmas Holidays, and on most of the 5 flights, the F/As made no attempt to even point to the directions of the exit... only the lead making the PA address mentioned it, and she was zipping through so fast that I couldn't really hear her, anyway.
It's not a big deal for me, I fly a lot, and anybody knows that there are usually exits at the front, some over the wings, and one or two at the tail.


User currently offlineHAWK21M From India, joined Jan 2001, 31684 posts, RR: 56
Reply 3, posted (5 years 9 months 3 weeks 1 day 1 hour ago) and read 3006 times:

I guess thats where IFE video demos are more accurate & in detail,and should be used on aircraft having the facility.
regds
MEL



Think of the brighter side!
User currently offlineVikkyvik From United States of America, joined Jul 2003, 10107 posts, RR: 26
Reply 4, posted (5 years 9 months 3 weeks 16 hours ago) and read 2923 times:
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Quoting R12055p (Reply 1):



Quoting AA737-823 (Reply 2):

Thanks for your responses.

AA737-823, I'm assuming it wasn't a "lapse" as such, as it was consistent on all four flights. Just must be different procedurally, as R12055 stated.

Quoting HAWK21M (Reply 3):
I guess thats where IFE video demos are more accurate & in detail,and should be used on aircraft having the facility.

I was wondering about that as well. Jetblue has video screens at every seat, yet the FA's did the demo. Perhaps it costs less.



"Two and a Half Men" was filmed in front of a live ostrich.
User currently offlineLuv2cattlecall From United States of America, joined Sep 2007, 1650 posts, RR: 2
Reply 5, posted (5 years 9 months 2 weeks 5 days 6 hours ago) and read 2780 times:
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Quoting Vikkyvik (Reply 4):
AA737-823, I'm assuming it wasn't a "lapse" as such, as it was consistent on all four flights. Just must be different procedurally, as R12055 stated.

Definitley not a lapse...I've noticed that on just about every B6 flight I've been on as well!

Quoting Vikkyvik (Reply 4):
I was wondering about that as well. Jetblue has video screens at every seat, yet the FA's did the demo. Perhaps it costs less.

Costs less...sure...but it greatly increases the workload of the FAs at an already rushed time - however, since they're already there and getting paid, it's basically zero cost to have a manual demo given. If Neeleman were still there, they probably would have eventually switched it to a prerecorded demo, to make life easier for the crew...but Barger is much, much more money driven.

The LiveTV system is a technological wonder from the satellite tracking perspective, but beyond that, it's a "dumb" system, and at the least they would have to spend $$ to hook it into the main speaker system and film a demo, copy it to the onboard storage, install a button that plays it on each TV, rewrite the programing to switch each PTV to the right channel, deploy all the programing, etc etc.


BTW, great South Park quote in your sig!



When you have to breaststroke to your connecting flight...it's a crash!
User currently offlineHAWK21M From India, joined Jan 2001, 31684 posts, RR: 56
Reply 6, posted (5 years 9 months 2 weeks 5 days 2 hours ago) and read 2736 times:



Quoting Vikkyvik (Reply 4):
I was wondering about that as well. Jetblue has video screens at every seat, yet the FA's did the demo. Perhaps it costs less.

Was the IFE functional on that particular flight?
regds
MEL.



Think of the brighter side!
User currently offlineVikkyvik From United States of America, joined Jul 2003, 10107 posts, RR: 26
Reply 7, posted (5 years 9 months 2 weeks 5 days 2 hours ago) and read 2736 times:
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Quoting Luv2cattlecall (Reply 5):
The LiveTV system is a technological wonder from the satellite tracking perspective, but beyond that, it's a "dumb" system, and at the least they would have to spend $$ to hook it into the main speaker system and film a demo, copy it to the onboard storage, install a button that plays it on each TV, rewrite the programing to switch each PTV to the right channel, deploy all the programing, etc etc.

Ahhh, I didn't think about that.

Quoting Luv2cattlecall (Reply 5):
BTW, great South Park quote in your sig!

You have no idea how happy you just made me. Finally, someone recognizes it!

Now I can finally change it.... Smile



"Two and a Half Men" was filmed in front of a live ostrich.
User currently offlineSkygirl From United States of America, joined Nov 2007, 451 posts, RR: 4
Reply 8, posted (5 years 9 months 2 weeks 3 days 5 hours ago) and read 2586 times:



Quoting Vikkyvik (Reply 4):
I was wondering about that as well. Jetblue has video screens at every seat, yet the FA's did the demo. Perhaps it costs less

The idea is that everyone should be able to see the demo. It would be nearly impossible to make sure that all the video screens are working during the demo. The easiest way to verify that everyone can see it is to do it live. If someone's screen wasn't working they could then go back and say that they weren't briefed. Lawsuit city.



...Now they face an even greater danger...Tyrannousaurs in F-14's!!
User currently offlineBa97 From Canada, joined Apr 2004, 377 posts, RR: 0
Reply 9, posted (5 years 9 months 2 weeks 3 days 5 hours ago) and read 2580 times:

Listening to the Health and safety on every flght is always important. I was on an AC 777 recently where the FAs said there were exits on each side (they did give a number) and at the front of each cabin. The odd thing is prior to that they talked of business class cabin and economy cabin. The economy section was broken into 2 or 3 sub-sections. I fly BA regularly and their 777 set up is different with exits between cabins. What struck me on the AC announcement was, while I knew better, the combination of words would make me think only the doors between J and Y were active exits. I am not a big supporter of video on its own. Having a person there pointing to things clarifies and re-enforces that little part of your brain you allocate to getting out of the plane.anyways.. musings.


there is economy class, business class, first class...then Concorde..pure class
User currently offlineHAWK21M From India, joined Jan 2001, 31684 posts, RR: 56
Reply 10, posted (5 years 9 months 2 weeks 3 days 1 hour ago) and read 2562 times:



Quoting Skygirl (Reply 8):
If someone's screen wasn't working they could then go back and say that they weren't briefed. Lawsuit city.

This makes sense.Especially in todays world.  Smile

Amazing part is how most pax just ignore the safety briefing,not realising that the briefing is the most important part in case of an emergency.Some people may argue that they have heard it often,but with customer configured commercial airliners,often is only a term.Every time is different on a different aircraft.

regds
MEL.



Think of the brighter side!
User currently offlineVikkyvik From United States of America, joined Jul 2003, 10107 posts, RR: 26
Reply 11, posted (5 years 9 months 2 weeks 2 days 12 hours ago) and read 2522 times:
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Quoting HAWK21M (Reply 6):
Was the IFE functional on that particular flight?

Sorry MEL, missed this question, as my last post was posted only a minute after yours  Smile

Yes, the IFE at my seat was functional on all 4 flights (even the incredibly short BOS-JFK and JFK-BOS hops).

Quoting Skygirl (Reply 8):

Ah, that makes sense as well. Thanks for the input.



"Two and a Half Men" was filmed in front of a live ostrich.
User currently offlineHAWK21M From India, joined Jan 2001, 31684 posts, RR: 56
Reply 12, posted (5 years 9 months 2 weeks 1 day 5 hours ago) and read 2417 times:



Quoting Vikkyvik (Reply 11):
Yes, the IFE at my seat was functional on all 4 flights

Ok.Maybe the demo was just to cater to any u/s IFE seat or standard SOP of the Airline if they have some non IFE fleet too.
regds
MEL



Think of the brighter side!
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