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Hi-Lift Catering Vehicle 'SOP'  
User currently offlineEK413 From Australia, joined Nov 2003, 5442 posts, RR: 6
Posted (2 years 10 months 4 weeks 1 day 11 hours ago) and read 4963 times:

Hope someone is able to answer my question. I was at BNE earlier in the week and noticed EK435 B77W BNE-DXB was being catered from all 4 doors on the starboard side. I know with each aircraft type the procedure changes but from memory in SYD forward galleys are serviced on the starboard side whilst mid rear & aft galley from the port side. I've also noticed whilst in FRA a B744 forward, mid and aft galley was being catered from the starboard side whilst in Australia the aft is catered from the port side.

Isn't there a standard operating procedure?

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4 replies: All unread, jump to last
User currently offlineFlyDeltaJets From United States of America, joined Feb 2006, 1989 posts, RR: 2
Reply 1, posted (2 years 10 months 3 weeks 6 days 5 hours ago) and read 4439 times:

There is not usually a specific door that must be used unless there is a safey concern, generally the door that is used corresponds to a location of a galley. Example our 747s usually cater from the R2 for the front and upper deck galleys, L3 for the middle galleys and either of the rear doors for the aft galley. On most narrow bodies catering is done at the R1 then over to the rear left or right door. On some gates the entire catering is done from the rear as the trucks cannot safely pass between the wings of neighboring aircraft. This is the least optimal way as no boarding can be done while the catering crew moves the carts up and down the aisle of the aircraft.

The only valid opinions are those based in facts
User currently offlinecharliecossie From Germany, joined Oct 2001, 480 posts, RR: 9
Reply 2, posted (2 years 10 months 3 weeks 6 days 5 hours ago) and read 4435 times:

Quoting FlyDeltaJets (Reply 1):
L3 for the middle galleys

That's quite an achievement.

User currently offlineDrfix2fly From United States of America, joined Oct 2009, 28 posts, RR: 0
Reply 3, posted (2 years 10 months 2 weeks 5 days 18 hours ago) and read 4003 times:

They use whatever door is most convenient in the JAL 767 pic the Cleaners truck on the Right rear door was there first so catering had to use the left

User currently offlineL-188 From United States of America, joined Jul 1999, 30408 posts, RR: 57
Reply 4, posted (2 years 10 months 2 weeks 4 days 16 hours ago) and read 3815 times:

Not all aircraft carry their galleys and cart storage in the same place so trucks will use the closet door since they are on a clock to service the aircraft.

That is going to vary depending not only on type but how each airline fitted out its aircraft. There may be different cofigurations between different aircraft in the same carrier.

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