At DFW, I've seen an office in the ground operations section of the terminal marked 'British Airways Engineering'.
I know that in cities with only 1 BA flight per day, like DFW, the ground services are contracted out. But, is there an Engineering person around to supervise things? Or what is the office for, what does the person do?
Also, why doesn't BA just get their oneworld partner, AA, to handle most of the ground ops at these stations with once a day frequencies?