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Trust Between Mgmt And Workers...  
User currently offlineCdfmxtech From United States of America, joined Jul 2000, 1341 posts, RR: 24
Posted (13 years 5 months 5 days 11 hours ago) and read 2971 times:

Just want to know your thoughts on the following statement:

In order for any airline to be truly successful, there has to be some sort of trust between the frontline employees and upper management.

2 replies: All unread, jump to last
User currently offlineNKP S2 From United States of America, joined Dec 1999, 1714 posts, RR: 5
Reply 1, posted (13 years 5 months 5 days ago) and read 2920 times:

I agree. I really don't know many who would _publicly_ disgree though, other than an inveterate oligharchist. -- Also VERY important, as this sets the template for everything else, is for mutual trust between upper and lower management.

User currently offlineKellmark From United States of America, joined Dec 2000, 698 posts, RR: 7
Reply 2, posted (13 years 5 months 4 days 21 hours ago) and read 2916 times:

Trust is necessary. But much more is required in today's environment. There are many competing interests. The customer, the investor, the stockholder, the supplier, the government. Good relationships and support are required for all of them as well as the employees . A management has to have a business ethic, leadership skills and communications skills as well as the ability to have a vision of where to take the company in good times and bad, as well as the knowledge of the necessary steps to take the company where it needs to go to accomplish that vision. A good idea and honesty are not enough. Resources and good business practices are required as well. Good intentions and trust without the other necessary factors leads to failure.

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