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Topic: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: LH4116
Posted 2011-02-25 18:08:35 and read 10391 times.

Hello and welcome to my 13th report on the TR forum. This report will be covering the inaugural flights on Norwegians newly opened route between Stockholm Arlanda (ARN) and Gothenburg Landvetter (GOT). All pictures and videos are taken with my new Nikon D7000 DSLR and the 10.5mm fisheye lens, which I hope you will enjoy!

I N T R O

A few months back Europe’s third largest Low Cost Airline Norwegian Air Shuttle announced their entry on the Swedish domestic market, making them the first LCC on the Swedish domestic routes after Sterling’s bankruptcy in 2008. The first route between ARN and MMX which opened on December 8th last year turned to be a huge success, so the airline preceded their expansion plans on to the ARN-GOT route, with an opening date set to February 17th 2011.

The Stockholm-Gothenburg route is mainly dominated by the Swedish railway company SJ, operating 28 daily X2000 departures in both directions. The 2nd largest player is SAS who operate 18 flights daily in both directions.
For most people traveling between Stockholm and Gothenburg, the train is the obvious choice since it offers good comfort and short travel times at a low cost.

However the on-time performance of the X2000 is very poor with an average of only 60 percent of the trains arriving on time, the X2000 is not the ideal choice for the Business traveler. In fact only 25 percent of all pax on the X2000 are business travelers, whereas on SAS that number is 75 percent.

This concludes the fact that the Swedish domestic market is mostly kept alive by the business travelers. For an airline like Norwegian, stepping in as the LCC option is a good opportunity to attract some leisure pax that would normally have taken the train, but also some business travelers looking for a cheaper option to SAS. How this will work out in real life is yet to be seen.


B A C K G R O U N D

During the past year I had completely given up flying in favor of the X2000 high speed train, which I found to be better than any airline in Sweden when it comes to service and level of comfort. However these days the X2000 trains are poorly maintained, and the crews have become really rude and unprofessional due to lack of training. I was starting to have doubts about SJ and the X2000, whether I should travel with them again in the future or not. This was confirmed on a recent trip, after a nasty dispute with one of the crew members (which I will not discuss further), I made myself the promise not to set foot on the X2000 again in the coming months.


I noticed that Norwegian were having a €5 sale on their flights to Gothenburg, and after a quick look at my schedule I ended up booking a return trip for March the 16th. A few days later I noticed that the €5 special fare was also available on the inaugural flights for February the 17th. Given the fact that it was only two days away and that it was THE inaugural flights, it was a no-brainer for me. I ended up booking the flights in an instance!

Since I was traveling on a Thursday, I would be missing out on some important classes in school. Luckily I managed to solve this by sending an email to my teacher (who btw enjoys having a true aviation enthusiast in the group) explaining that I would be gone that day. In exchange I got some documents on the things that we would be discussing on Thursday. Since I had some time to kill in Stockholm before the flights, I found out that it was a good idea to dedicate those hours for school work in the SJ Lounge @Stockholm Central Station. I booked myself a dirt-cheap 1st class ticket on the train, for a full-day access to the Lounge.

F E B 1 7th

I woke up around 4.30am to catch my 5.20am train to Stockholm. I found it very difficult to get out of bed that morning, since I’d only got around 5 hours of sleep that night. Even worse was that I had to shower in ice-cold water, since mom had forgot to turn the heater on. I could barely move after the ice-cold shower, so after finishing I went back to bed for some 10 minutes or so, to gain some body temperature. Nevertheless I managed to leave the house at 5.05am and it was freezing outside. After an agonizing 10 minute walk I arrived at the train station only to discover that my train had been canceled.

I was feeling furious about this and the rest of my situation, so I decided to walk home, crawl into bed for a few hours and take the next train to Stockholm (via Eskilstuna). But just as I was about to leave I had a look at the departure boards where it said that the train to Eskilstuna would be replaced by a bus. The bus was scheduled to arrive within 10 minutes. Waiting in the cold wouldn’t be as painful as having to walk home in the freezing cold, so I went with the former.

At 5.30am the bus replacement arrived, and I slept for most of the 40 minute ride. We arrived in Eskilstuna at 6.10am which was just in time for my 6.18am connection to Stockholm. The train ride lasted for little less than one hour, I slept through most of it. My sleep was however obstructed by an elderly couple who woke me up only to ask if I was really supposed to be seated in 1st. This got me a bit pissed off since it’s none of their business really, but I kindly replied that they could check that up with the conductor.

The train arrived in Stockholm at 7.24am, right on time. It was mostly packed with stressed up commuters who were more than eager to get off the train. I let the commuters leave the train first before I made my way out, stumbling over to the SJ Lounge

View of the Main Central Hall at Stockholm C, on a busy morning.

Entrance of the SJ Lounge

As I walked up the stairs and towards the entrance, one of the Lounge attendants noticed me coming and quickly came out to open the door for me. Since I’m very well known to the Lounge staff these days, I was greeted with a big smile and a good morning, before welcoming me in. As always they didn’t bother to look at my ticket.

After having slept quite a bit on the train, I decided to freshen up in the bathroom before breakfast. I find the breakfast offerings of the Lounge to be quite limited, but then you must take in account that this isn’t an Airline Lounge.
On offer this morning were crisp breads, butter, Philadelphia cream cheese, various kinds of preserves, yoghurt, muesli, raspberry and banana smoothies, apple and orange juice, a wide selection of teas, and coffee from the machine.

I settled down with some yogurt and muesli, along with some raspberry smoothie and a café Americano.

My light breakfast this morning.

I was feeling quite hungry that morning, so I helped myself with two big bowls of yogurt and three glasses of smoothie. After finishing breakfast, I sunk down in one of the armchairs with a blanket and slept for an hour or two. I woke up again around 10.00am, grabbed an espresso and did the homework my teacher had sent me the day before.

Enjoying a short study break…

After spending two hours for studying, I realized that it would soon be time for me to leave for the airport. I packed up my stuff, and went to one of the PC-stations to check the timetables for the commuter trains and busses to ARN via Märsta (I didn’t want to spend €12 on the Arlanda Express Train, so I took the cheap-o time consuming public transport option instead. It only cost me €3).

I would soon find out that I wouldn’t have to leave for another hour. With one hour left to kill, I felt that it would be better to spend it with catching up on this week’s news magazines rather than finishing up my homework.

Coffee, Danish and an issue of Fokus; Sweden’s TIME Magazine

By 13.20pm it was time for me to leave the Lounge for the one hour public transport journey to Arlanda. On my way out I grabbed a copy of Newsweek to keep me entertained during the ride.


Flight: DY4081 ARN-GOT
Departure: 16.30
Arrival: 17.25
Duration: 0h 55m
Date: 17th Feb 2011
Seat & Class: 1A Economy Class
Aircraft & Reg: Boeing 737-3Y0 LN-KKN


View of the combined departures and arrivals hall at ARN T4.

At 14.32pm I arrived at Arlanda Terminal 4, which is the domestic terminal. Immediately I headed over to Norwegian’s self service check-in machines to make seat reservations and print out BP’s for the flights. Since DY don’t offer online check-in, the reason to why I arrived early at the airport was to make sure to have good seats on the flights. After a quick look at the seat map, I was quite surprised to find the first rows completely vacant. So I took this opportunity to reserve the best seat in the house 1A! The BP was printed out successfully on grocery shop receipt-type paperstock.

The DY self service check-in machines.

When I tried to check in for the return flight, I ran into a few problems. For some reason I was unable to access my booking in the machine. Fearing that I might not have a BP for the return flight, I walked over to the DY counter to explain my situation. The agent told me that it wasn’t possible to print out BP’s for flights originating from other airports, but I was told not to worry since passengers on domestic flights don’t have to check in at the machines. As long as you had the travel documents printed out, you can be checked in at the gate.

I was made aware of this problem the day before after a short chat with fellow a.netter Flyingfinn76, explaining the problems of Norwegian’s no OLCI policy. It was good to know that I would be able to fly home tonight since it was a domestic flight. But for future international daytrips with short connections, DY will not be my first choice.

With little less than 90 minutes prior to boarding, I decided to take a walk over to SkyCity and Terminal 5, to finish up with some late lunch at McDonald’s.

View of SkyCity.

View of the main departure’s hall at Terminal 5

View of the SAS departure hall at Terminal 5

Quickly after finishing my meal at 15.30pm, I headed back to Terminal 4 to clear security. The security check was a breeze, the agents were friendly and the whole process was done within less than three minutes. At 15.40pm I was airside, with 35 minutes to kill before boarding.

View of airside Terminal 4.

Terminal 4 is by far the dullest of the terminals at ARN.

After quick stroll around the terminal, I came to the conclusion that there wasn’t much to see. So I walked over to Gate 38 where my flight was departing from. When I arrived at the gate around 16.00pm, spotting a maximum of 30 passengers. With this being an inaugural flight, I found the load to be surprisingly low. But given the fact that it was still 15 minutes to go before boarding, I assumed more people would drop by, which they did. I estimated a total of 60 pax on this flight.

View of the gate.

With Norwegian being a low cost carrier, one wouldn’t expect there to be any inauguration celebrations at the gate. But to my big surprise they had put out a fruit platter for the passengers to enjoy. I thought this was a great touch, so I grabbed a few grapes to nibble on while waiting for the boarding to commence.

A representative from ARN was kind enough to pose for a pic.

The fruit platter offered to the pax as part of the celebration.

At 16.15pm the captain came up the Jetway to make a quick welcoming speech. After the speech, the captain and the representative from the airport conducted a short ribbon cutting ceremony before allowing passengers to board the flight. I didn’t get a chance to take a picture of the ceremony, since I was too busy indulging the fruits.

The boarding process went really slow since most people didn’t bother checking in at the machines, so the ground staff had to manually check them in at the gate. I really think DY should consider offering their costumers a proper OLCI since it would save a lot of time, especially if the load was 100 %. I boarded the aircraft as one of the last pax, at approx 16.25pm.

Entering the aircraft.

At the door I was greeted by the friendly male purser. The crew for this flight consisted of two male flight attendants and one female, all of them very friendly. I noticed that the male purser was handing out goodie bags at the door. This was a very nice touch, considering the fact that it was the inaugural flight. The bag contained miscellaneous stuff such as key rings, a pencil and some candies. I did however notice a folded piece of paper at the bottom of the bag, which turned out to be a free ARN-GOT return flight voucher for two! Now this is great, what other airline hand out free flights like this!

Goodie bags being handed out at the door.

The cabin on this Boeing 737-300 was fitted out with new Slimline Recaro Seats, which I found very comfortable. The leather upholstery was however a bit worn out.

Great legroom at seat 1A!

The doors were closed at 16.33pm, and shortly afterwards the aircraft pushed back. Pushback was followed by a manual safety demonstration, conducted by the male purser. This was followed by a 5 minute taxi to runway 08-26.

Taxiing to the runway.

When we arrived at RWY 08-26, the captain came over the PA to explain that we would have to wait a few minutes for some snow trucks to clear the runway. A few minutes later we took off third in line after a SAS B738 and a Golden Air SAAB 2000. Takeoff was very short and powerful, mainly due to the light load and short duration of the flight.

Here’s a video of the takeoff

Shortly after takeoff.

Setting course towards GOT

Soon we passed 10 000 feet, and the seatbelt sign was turned off. Almost immediately the crew sprung into action, commencing the BoB service. I decided not to buy anything since my card wouldn’t be accepted onboard, also I was feeling quite stuffed after my lunch at McDonald’s. I did however bring some bananas from the gate for the sake of the report.

Catering for today’s flight consisted of two bananas and a piece of candy from the goodie bag.

Reaching our cruising altitude of 35 000 feet.

After my little snack, I took a walk down the aisle for a customary visit to the lavatory.

View of the cabin. Sorry for the overexposed picture.

A Roni style fisheye view of the rear lavatory. View from the last row.

As I made my way back to seat 1A, we had already begun our descent and the seatbelt sign was switched on.

Starting our descent towards a cloudy Gothenburg.

Shortly after initiating our descent, the captain came over the PA announcing that we would be landing in approximately 20 minutes. He also informed us that we might experience some turbulence on our way down.
The descent went by pretty smooth, with some slight turbulence at the end. During our approach we overflew the eastern suburbs of Gothenburg, offering some spectacular views of the landscape before lining up on runway 03/21.

Here’s a video of the landing

The landing was pretty rough, followed by a hard brake before turning off and taxiing towards the gate. At 17.25pm we arrived at gate 14, right on time despite the small delay at ARN.

Arriving on time at gate 14. Parked next to a SAS B736.

Since this was my first visit to GOT, I didn’t know whether I would have to re-clear security or not to access the departure gate. So I quickly went back to row 4 to get my backpack, and ran out towards the door. At the door I was wished a pleasant stay in Gothenburg by the male purser. I told him that I’d be on the return flight, he joked and said “well, have a nice stay at the terminal. See you soon!”.

As I made my way up towards the end of the Jetway, an agent directed passengers headed for the arrivals hall to the left. When I asked her if it was okay for me to walk to the right she said “Sure, help yourself to some cake before you leave”.


Flight: DY4082 GOT-ARN
Departure: 17.55
Arrival: 18.55
Duration: 1h 00m
Date: 17th Feb 2011
Seat & Class: 10E Economy Class
Aircraft & Reg: Boeing 737-3Y0 LN-KKN


I was told the other day by Norwegian that there would be some proper inauguration celebrations at the gate in GOT. This turned out to be true, as I walked out from the Jetway. Unlike at ARN, they had some real inauguration celebrations going on at GOT.

On one of the tables they were offering cake and some nice decorative fruit sticks consisting of pineapple, strawberry and melon. On the other table they were offering hot and cold drinks. Coffee and tea were served in real cups made of china. Sadly though they didn’t offer any Champagne, instead they offered apple cider from plastic champagne glasses.

Cake and fruit offerings.

The fancy looking drinks table.

As I came by to take some pics, the woman in charge of serving cake insisted in me having a piece. I was already feeling stuffed from what I’d eaten earlier in the afternoon, but I accepted the piece as a polite gesture. The cake did however taste great, and I was able to finish half of it.

A few minutes before boarding, the captain came up the Jetway to welcome everyone onboard this inaugural flight to Stockholm. After that, the head of marketing at Norwegian had a quick speech before conducting yet another ribbon cutting ceremony. Just as on the outbound flight, I was too busy indulging the fruit offerings.

View of the departure gate at GOT

At 17.50pm boarding began. I decided to have a glass of apple cider while waiting for the passengers to board. Soon most of the pax had boarded, and I walked over to the agent to have my seat reservation made. The young female agent greeted me with a smile, and as I handed over my printed out travel-documents I requested a window seat. The agent didn’t bother to reply my request, and instead she handed me over a hand written note with seat number 10E written on it.

At first glance it looked like an F to me, but after a closer inspection I found out that I was indeed assigned a middle seat. By now I was already on my way down the Jetway, so there would be no chance to get it fixed.
As I entered the door I was welcomed back by the male purser from the outbound flight, he asked me if I enjoyed the celebrations at the gate, a question which I replied with a “yes”. He then handed me over another goodie bag with the same contents. I thanked him, and walked down the aisle to row 10.

Two tall businessmen had occupied the window and aisle seats. They seemed pretty annoyed with having me sandwiched between them, as there was clearly no space for the three of us. There were a dozen window seats empty, but I decided not to move since it might cause some complications with the crew.
I hadn’t been seated in a middle seat for years, and the fact that you’re squeezed into a confined space between two tall strangers makes you feel quite claustrophobic

At 18.00pm, the doors were closed and the aircraft pushed back. Again this was followed by a manual safety demonstration by the male purser, before taxiing towards runway 03/21. The short taxi was followed by a not so powerful takeoff. I decided not to take any pictures nor look out the window during this whole process. Instead I dug into the issue of Newsweek that I had brought from the SJ Lounge earlier that day.

Soon we passed 10 000 feet, and the seatbelt sign was turned on. Almost immediately the man in the aisle seat moved to one of the exit rows. Shortly afterwards I too decided to move to the window seat in the row 9, leaving the tall gentleman in 10F very happy.

Decent legroom at seat 9F.

Many of the other passengers had fallen asleep.

The remainder of the flight was uneventful. I spent most of the time reading Newsweek and looking out the window. We made a smooth touchdown on runway 01/19L at ARN, followed by a short taxi to Terminal 2 which is an international terminal. We were told by the crew that we would be bussed back to T4. On my way out I said goodbye to the crew. I didn’t get a chance for a cockpit visit since the door was closed, and I didn’t bother to ask why.

Disembarking the aircraft at Terminal 2.

I walked out on the cold tarmac to find out that the busses hadn’t arrived yet. We were told by a ground agent that they would be arriving within 10 minutes. Soon the busses arrived, and in just a matter of minutes I was back at the Arrivals/Departures hall of Terminal 4, where it had all began just a few hours ago. It was now 19.15pm, with my train leaving at 20.08pm I had almost one hour to kill.

I took a short walk around the deserted terminals before heading down to the train platform, where I spent the last 20 minutes reading my magazine.

Soon the train that would be taking me home arrived. The ride went by pretty smooth, and by 21.45pm I was home.

C O N C L U S I O N S

I had two very enjoyable flights on Norwegian. The crew was very friendly and professional, offering the same high level of service as you’d normally expect on the EU majors. Aircraft was in pretty good condition despite its age, the seats were very comfortable and I wouldn’t hesitate to make a longer flight in them.

My only complaint is the lack of OLCI, which is something that could really come in handy if you’re making a quick 30 minute return flight to an international destination. But I guess this problem could be sorted out if you purchase a €6 advance seat reservation on the website.

All in all I was very satisfied with my flights, and with all my free tickets I will be flying Norwegian again very soon!

That concludes the end of this report. Feel free to leave any comments or questions, they're much apperciated!

//Jonas

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: 767747
Posted 2011-02-25 19:38:44 and read 10308 times.

Good report and photos! How nice you got to fly on an inaugural flight. The 737-300 also looks in really good shape, and looks great with winglets!

Thanks for sharing!

Matthew (767747)

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: debonair
Posted 2011-02-25 22:59:37 and read 10187 times.

Hi, great pics- nice TR!

Quoting LH4116 (Thread starter):
A few months back Europe’s third largest Low Cost Airline Norwegian Air Shuttle announced their entry on the Swedish domestic market, making them the first LCC on the Swedish domestic routes after Sterling’s bankruptcy in 2008.
Quoting LH4116 (Thread starter):
For an airline like Norwegian, stepping in as the LCC option is a good opportunity to attract some leisure pax that would normally have taken the train,



I don't get...
Norwegian Air Shuttle might be the first airline SINCE 2008, but the Swedish domestic market is well known to LowCost airlines (but all failed so far), like FlyNordic (Norwegian's original backbone) and FlyMe.

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: PlaneHunter
Posted 2011-02-25 23:54:35 and read 10159 times.

Hi Jonas,

very nice report with great pictures. Good to see you posting again.

I'm impressed how Norwegian celebrated these inaugural flights. It seems legroom has been improved on the 733s due to the introduction of slimline seats. But I remember reports about new 738s where legroom seemed to be very limited. Probably FlyingFinn76 can tell us more about that.

Quoting LH4116 (Thread starter):
The bag contained miscellaneous stuff such as key rings, a pencil and some candies. I did however notice a folded piece of paper at the bottom of the bag, which turned out to be a free ARN-GOT return flight voucher for two! Now this is great, what other airline hand out free flights like this!

What a great surprise! Are there certain restrictions for the free flights?


PH

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: B747forever
Posted 2011-02-26 01:16:05 and read 10055 times.

Great TR.

Nice to see that someone else also took the opportunity to book the 5€ fare. I have two one day roundtrips coming up, the first one on Monday! I will be flying on DY4071/4072 and only have 20minutes in GOT. Hopefully that wont cause any problems.


I think you got the reg wrong, you did not fly on LN-KKN, but on LN-KHA as is shown on the last picture. Furthermore only KHA/KHB/KHC and KKX have winglets.


Thank you for sharing

B747forever

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: airbuseric
Posted 2011-02-26 01:30:06 and read 10033 times.

Hi Jonas

nice report, finally you're in the air again.
I guess you're happy with the D7000 after your D300 debacle now, the quality looks very fine and you can at least continue with your fisheye. I really should use it more often also.

I have one question, the cabin crew on the flight where you seated in 1A were fine with you making the photo and video's during taxiing and takeoff? Since crew is seated opposite of you, it wouldn't be my choice (just in case) to seat in 1A 

Regards
Eric

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: DunaA320
Posted 2011-02-26 05:07:58 and read 9810 times.

Hej Jonas

Great report and as usualy some great pictures, oh and great you finally got on an inaugural flight at last. I really must book another flight with DY, when I travelled with them to CPH I loved it and the service was good, shame the a/c wasn't in its best condition.

Quoting LH4116 (Thread starter):
View of the Main Central Hall at Stockholm C, on a busy morning.

Love this pic!

Quoting LH4116 (Thread starter):
View of the cabin. Sorry for the overexposed picture.

Cabin looks really clean and comfortable.

Thanks for sharing!

Oh are they your Nudies you got on?

Matt

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: AlwaysOnAPlane
Posted 2011-02-26 05:42:17 and read 9766 times.

Hi Jonas, very good report you wrote there. Really enjoyed the fisheye photos giving a different style.
Nice to see DY celebrating these flights with some goodies for you guys and the free ARN-GOT return tickets are generous.

Thanks for sharing your experience, now get on with your bloody homework  

Cheers, Lee.

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: FlyingFinn76
Posted 2011-02-26 07:46:46 and read 9646 times.

Hej Jonas,

Nice work, very interesting to read about the inaugural flight on both directions. Your pictures are great, but I think you went a bit over the top with the fisheye lense. It's cool when used sparingly and can really add to the mood of certain photos, but here on every photo - too much for me at least!

Inaugural flights are always fun - have a couple of those coming up this spring so let's see how the celebrations will be.

Great gift with the free r/t tickets, I assume you still have to pay airport fees for those?

Quoting LH4116 (Thread starter):
A few months back Europe’s third largest Low Cost Airline Norwegian Air Shuttle announced their entry on the Swedish domestic market, making them the first LCC on the Swedish domestic routes after Sterling’s bankruptcy in 2008. The first route between ARN and MMX which opened on December 8th last year turned to be a huge success, so the airline preceded their expansion plans on to the ARN-GOT route, with an opening date set to February 17th 2011.

Actually that is not quite right. DY has been and continues to operate to LLA, UME and KRN for quite a long time - these routes were inherited from LF when it bought the company. So it's definitely not a new player to the Swedish domestic market, not by a long shot. Still good to see some more expansion and competition - always good.

Quoting LH4116 (Thread starter):
The Stockholm-Gothenburg route is mainly dominated by the Swedish railway company SJ, operating 28 daily X2000 departures in both directions. The 2nd largest player is SAS who operate 18 flights daily in both directions.

Hmm, you mean 9 flights per direction on SK? According to the good folks over at anna.aero, SAS has 45 weekly frequencies (so yes, that comes close to your 9 flights a day with reduced frequencies on weekends). But don't forget good old Malmö Aviation who operate another 64 (!) weekly frequencies from Bromma! They offer more frequencies than SAS, but with somewhat smaller planes so I think SAS still has more seats on the market, though.

Quoting LH4116 (Thread starter):
I woke up around 4.30am to catch my 5.20am train to Stockholm. I found it very difficult to get out of bed that morning, since I’d only got around 5 hours of sleep that night.

Hey dude, your flight wasn't until five in the evening - how come you keep torturing yourself like this?! Couldn't you just do your homework at home (or even better, go to school at least for the morning) and then go directly to Arlanda from there?

Quoting LH4116 (Thread starter):
(I didn’t want to spend €12 on the Arlanda Express Train, so I took the cheap-o time consuming public transport option instead. It only cost me €3).

Do you get a student discount or something? I think I paid llike 5-6 EUR for the "Pendeltåg to Märstä & Bus to Arlanda" route back in December?

Quoting LH4116 (Thread starter):
I was made aware of this problem the day before after a short chat with fellow a.netter Flyingfinn76, explaining the problems of Norwegian’s no OLCI policy. It was good to know that I would be able to fly home tonight since it was a domestic flight. But for future international daytrips with short connections, DY will not be my first choice.

Hey, name dropping! Yeah, I really hate the fact that DY still doesn't have OLCI. Hope they will introduce it this year, as it is almost putting me off flying with them. At least the common use self service check in terminals at HEL nowadays work with them - I expect lots of pax once the HEL hub starts a month from now...

But yeah, generally speaking I wouldn't be so worried about doing a same plane turnaround in Sweden as things usually work there and people are open to negotiation. Try that on a flight to a less relaxed destination, let's say WAW and I bet you will get into problems with gate agents insisting you missed the check in deadline (d'oh!) and can't get onboard etc. That's where regular airlines win these LCCs hands down - you have things like transfer desks and such to help you along the way... try that with FR or DY!

Quoting PlaneHunter (Reply 3):
But I remember reports about new 738s where legroom seemed to be very limited. Probably FlyingFinn76 can tell us more about that.

Hey, more name dropping!   Nope, I'm afraid I really can't. I've only flown once or twice on the 738s, most of my DY flights have been on the 733s. But yes, from the top of my head I can definitely say that the -800 legroom is an inch or so tighter than the 733 (possibly with the old seats? - am on the road now so can't check my photo archives), But let's see, I have a few more 738 fights (with HEL-based aircraft!) coming up later in the spring...

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: MSS658
Posted 2011-02-27 04:16:36 and read 9230 times.

Nice trip report, thanks for sharing. I like the fish eye-view pic.

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: buck3y3nut
Posted 2011-02-28 08:25:45 and read 9023 times.

Great trip report. The new camera & the lens are quite impressive. The pictures rock  
Thanks a bunch for writing this report and sharing it with us...

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: akhmad
Posted 2011-03-01 12:52:23 and read 8751 times.

Hi Jonas,

What a freezing start of your day for the inaugural flight with Norwegian! Nice to know that despite the hiccups, you managed to get on board and well taken care of by the crew members at the end.

Quoting LH4116 (Thread starter):
Since I was traveling on a Thursday, I would be missing out on some important classes in school. Luckily I managed to solve this by sending an email to my teacher (who btw enjoys having a true aviation enthusiast in the group) explaining that I would be gone that day
Quoting LH4116 (Thread starter):
I did however notice a folded piece of paper at the bottom of the bag, which turned out to be a free ARN-GOT return flight voucher for two!

Great to have such understanding teacher. Perhaps you can treat him for a roundtrip to GOT.   

Quoting LH4116 (Thread starter):
My sleep was however obstructed by an elderly couple who woke me up only to ask if I was really supposed to be seated in 1st.

Snobs! Mind your own business!

Quoting LH4116 (Thread starter):
Sorry for the overexposed picture.

No need for that. Like others have said, your fish-eye pictures are amazing!

Thanks for sharing.

Cheers,
Suryo

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: LH4116
Posted 2011-03-01 14:01:34 and read 8699 times.

Hello Guys, thanks for reading I'm glad you enjoyed!  
Quoting debonair (Reply 2):
I don't get...
Norwegian Air Shuttle might be the first airline SINCE 2008, but the Swedish domestic market is well known to LowCost airlines (but all failed so far), like FlyNordic (Norwegian's original backbone) and FlyMe.

What you're saying is absolutely right. I'm sorry for my miswrite, I was referring to DY as the first LCC on the ARN-GOT route since NB's bankrupcy in 08.

Quoting PlaneHunter (Reply 3):
What a great surprise! Are there certain restrictions for the free flights?

Hey PH! If I read the vouchers right, you were given a code which you then emailed to the booking centre, in exchange they send back the real voucher code that you use for the booking online. I'm not aware of any restrictions, but it wouldn't surprise me if there were.

Quoting B747forever (Reply 4):
Nice to see that someone else also took the opportunity to book the 5%u20AC fare. I have two one day roundtrips coming up, the first one on Monday! I will be flying on DY4071/4072 and only have 20minutes in GOT. Hopefully that wont cause any problems.

Well as proven in the report, it won't an issue for you. Have a nice trip!  
Quoting B747forever (Reply 4):
I think you got the reg wrong, you did not fly on LN-KKN, but on LN-KHA as is shown on the last picture. Furthermore only KHA/KHB/KHC and KKX have winglets.

Ah, I see. Thanks for the correction. I think I've must've been mixed up with the reg from a previous DY flight. Suppose I should have paid some more attention at the gate.

Quoting airbuseric (Reply 5):
nice report, finally you're in the air again.

Hey Eric, thanks for reading! Those really were some well needed flights  
Quoting airbuseric (Reply 5):
I guess you're happy with the D7000 after your D300 debacle now, the quality looks very fine and you can at least continue with your fisheye. I really should use it more often also.

The D7000 is a very nice camera, reminds me quite a lof of the D80 though. I guess the only bad thing about it is the exposure meter, images are waay overexposed as you can see. Image quality is great, but the cropping made the pics in the report look pretty bad.

Quoting airbuseric (Reply 5):
I have one question, the cabin crew on the flight where you seated in 1A were fine with you making the photo and video's during taxiing and takeoff? Since crew is seated opposite of you, it wouldn't be my choice (just in case) to seat in 1A

He was more than fine with having me taking pics during the whole flight. Also I was allowed to have the camera in my knee as long I had the strap around my neck.

Quoting DunaA320 (Reply 6):
Great report and as usualy some great pictures, oh and great you finally got on an inaugural flight at last. I really must book another flight with DY, when I travelled with them to CPH I loved it and the service was good, shame the a/c wasn't in its best condition.

Hey Matt, I'm glad you enjoyed the report! You should deffo do that! DY is really an airline I've underrated over the years. I think you'll find the aircraft to be in better shape now with the new seats being installed. I wasn't really a fan of the old seats.

Quoting DunaA320 (Reply 6):
Oh are they your Nudies you got on?

Haha, no these are just a regular pair of Levi's 603. I have a pair of Thin Finns stocked up at home though  
Quoting AlwaysOnAPlane (Reply 7):
Hi Jonas, very good report you wrote there. Really enjoyed the fisheye photos giving a different style.
Nice to see DY celebrating these flights with some goodies for you guys and the free ARN-GOT return tickets are generous.

Hey Lee, thanks for stopping by! The celebrations were far over my expectations, now I really know what to expect next time I fly one of their inaugurals.

Quoting AlwaysOnAPlane (Reply 7):
Thanks for sharing your experience, now get on with your bloody homework

Oh, I will Sir!  
Quoting FlyingFinn76 (Reply 8):
Nice work, very interesting to read about the inaugural flight on both directions. Your pictures are great, but I think you went a bit over the top with the fisheye lense. It's cool when used sparingly and can really add to the mood of certain photos, but here on every photo - too much for me at least!

Hey Mr. P, thanks for reading! Well the fisheye is my only lens now, apart from the 50mm which isn't wide enough to be used for a TR. I personally find the fisheye to be good for aviation, especially aircraft cabins. For future reports, I'll make sure to get a regular lens or a good de-fisheye software.

Quoting FlyingFinn76 (Reply 8):
Great gift with the free r/t tickets, I assume you still have to pay airport fees for those?

That I don't know. But given the fact that DY don't charge their costumers with taxes and surcharges in their tickets, i.e they are listed as €0 in the reciept, I don't think I'll have to pay any extra fees for my flights.

Quoting FlyingFinn76 (Reply 8):
Hey dude, your flight wasn't until five in the evening - how come you keep torturing yourself like this?! Couldn't you just do your homework at home (or even better, go to school at least for the morning) and then go directly to Arlanda from there?

Train connections from Västerås to Arlanda are quite poor, expensive and unreliable. Always expect them to be 2hrs late, since it's the Dalecarlia express trains. Also ticket prices are very high, around €30 ow. I could've gone to school that morning, but I would only manage one class in the morning since I would have to leave around 10am to make it to the train station. I guess taking the early train was the best value for the money, since 1st class tickets normally cost three times as much.

Quoting FlyingFinn76 (Reply 8):
Do you get a student discount or something? I think I paid llike 5-6 EUR for the "Pendeltåg to Märstä & Bus to Arlanda" route back in December?

I bought it online via the SJ website, and collected the ticket from a machine in the Lounge. I think it cost me SEK 29 youth ticket, adults pay SEK 45. I really recommend next time you're in Sthlm  
Quoting MSS658 (Reply 9):
Nice trip report, thanks for sharing. I like the fish eye-view pic.
Quoting MSS658 (Reply 9):
Great trip report. The new camera & the lens are quite impressive. The pictures rock
Thanks a bunch for writing this report and sharing it with us...

Hey guys, thanks for reading. I'm glad you enjoyed the report and pics  
Quoting akhmad (Reply 11):
What a freezing start of your day for the inaugural flight with Norwegian! Nice to know that despite the hiccups, you managed to get on board and well taken care of by the crew members at the end.

Hey Suryo, I'm glad you enjoyed the report! It was indeed cold as hell that morning, but the great flights and lovely crew really compensated for it.

Quoting akhmad (Reply 11):
Great to have such understanding teacher. Perhaps you can treat him for a roundtrip to GOT.

I guess that would be difficult since I'd have to skip school for that, and he's the one teaching us those days  
Quoting akhmad (Reply 11):
Snobs! Mind your own business!

Indeed! Or they could be seen as simpletons who want to make big deal out of it, c'mon it's just a train!

Thanks again for the replies!
//Jonas

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: B747forever
Posted 2011-03-01 14:07:47 and read 8696 times.

Quoting LH4116 (Reply 12):

Well as proven in the report, it won't an issue for you. Have a nice trip!



Well at first the lady at the gate refused to let me board as I arrived 5 minutes before departure, well what can I do when our flight form ARN was delayed. Though she spoke to the captain and he said it was okay.

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: LH4116
Posted 2011-03-01 14:16:33 and read 8684 times.

Quoting B747forever (Reply 13):
Well at first the lady at the gate refused to let me board as I arrived 5 minutes before departure, well what can I do when our flight form ARN was delayed. Though she spoke to the captain and he said it was okay.

Ah, I see. Did the flight depart from the same gate as the flight you arrived on from ARN, or did you have to go to another gate? Would it otherwise been opssible to ask the crew if you could remain onboard, due to the delay?

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: The777Man
Posted 2011-03-01 19:17:27 and read 8565 times.

Nice report with nice pictures! How many flights a day will DY fly on ARN-GOT? Great experience for you to be a part of two inaugaural flights!

The777Man

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: B747forever
Posted 2011-03-02 00:19:52 and read 8494 times.

Quoting LH4116 (Reply 12):
you were given a code which you then emailed to the booking centre, in exchange they send back the real voucher code that you use for the booking online. I'm not aware of any restrictions, but it wouldn't surprise me if there were.



Would be great if they could be used for international flights! BTW if you dont find any use of them you could always send me one of them, would be great for another DY day trip  
Quoting LH4116 (Reply 14):
Ah, I see. Did the flight depart from the same gate as the flight you arrived on from ARN, or did you have to go to another gate? Would it otherwise been opssible to ask the crew if you could remain onboard, due to the delay?



It was the same gate. I doubt that they would let me remain onboard though.

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: LH4116
Posted 2011-03-03 02:26:17 and read 8301 times.

Quoting B747forever (Reply 16):
Would be great if they could be used for international flights! BTW if you dont find any use of them you could always send me one of them, would be great for another DY day trip

Sadly they were only valid for flights between ARN and GOT. It would've been great if they were for EU flights as well  
They are however for two, so you're more than welcome to join me on another DY round trip to GOT, if you haven't grown tired of them by now  

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: abrelosojos
Posted 2011-03-11 01:30:13 and read 7738 times.

Quoting LH4116 (Thread starter):
My sleep was however obstructed by an elderly couple who woke me up only to ask if I was really supposed to be seated in 1st. This got me a bit pissed off since it’s none of their business really, but I kindly replied that they could check that up with the conductor.

= WTF? Seriously!

Thanks for the great report - pretty informative, and good to see that Norwegian had festivities at both ends - very rare these days for LCC'. I hope Norwegian is able to kick some sense into SAS. Thanks again for writing this.

Saludos,
A.

PS: Man, you do LOVE your fish-eye lens don't you!

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: gardermoen
Posted 2011-03-11 02:58:44 and read 7691 times.

Hello

Nice report and pictures. I really enjoyed it and it took me back to my travels around Scandinavian airports several years ago.
Seems like Norwegian celebrate their launch routes in quite a grand style, for a low-cost airline. Very nice touch!

I hope they do well on the route.

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: oa260
Posted 2011-03-11 13:06:49 and read 7604 times.

Hey great report and congrats on the fish eye , some really different views with that  

Glad you had a good two flights .


Regards

Philip

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: Richie72
Posted 2011-03-12 05:11:49 and read 7473 times.

Very enjoyable report...
Just flew back from RAK on DY and they were excellent - especially since the aircraft I was on , LN -DYG , was fitted with the new WIFI !

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: stipica
Posted 2011-03-14 05:46:10 and read 7249 times.

Hello LH4116 !

Definitely an elegant report with aesthetic pictures and compact composition ... excellent ...

So sad to hear this ...let's think in silence...

Quoting LH4116 (Thread starter):
The train ride lasted for little less than one hour, I slept through most of it. My sleep was however obstructed by an elderly couple who woke me up only to ask if I was really supposed to be seated in 1st. This got me a bit pissed off since it’s none of their business really, but I kindly replied that they could check that up with the conductor.

and thanks ...huge fan...Stipica   

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: NZ107
Posted 2011-03-15 00:58:08 and read 7091 times.

Hi Jonas,

Great TR! Sorry, I've had no time to reply at all.. Photos are amazing like usual, such clarity. The flights sounded good and it's nice that the flights got off to a good start.. You'd hope that they can maintain that.

I think it's crazy how you catch the train to Stockholm to get on these flights.. But I guess it was a fun day travelling. I think I need to get another of those sometime before I get too envious from reading plenty of TRs and people travelling all around the world!

It's great to see that they celebrated the inaugural! And there's no better way to do so by receiving a few free flights!

Thanks for sharing!

Cheers,
Nicholas

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: LH4116
Posted 2011-03-19 06:37:16 and read 6880 times.

Quoting abrelosojos (Reply 18):
Thanks for the great report - pretty informative, and good to see that Norwegian had festivities at both ends - very rare these days for LCC'. I hope Norwegian is able to kick some sense into SAS. Thanks again for writing this.


Hey Alex, thanks for stopping by! I'm glad you enjoyed the report!
Absolutely! With DY's entry on the domestic market i.e the main routes between the big cities, they've already stole quite an amout of SAS's clientele. Mostly business travelers.

Quoting abrelosojos (Reply 18):
= WTF? Seriously!


Yeah, just sad how some people want to make a big deal about it. It's just a TRAIN!

Quoting abrelosojos (Reply 18):
PS: Man, you do LOVE your fish-eye lens don't you!


Totally, it's the love of my life! 
Quoting gardermoen (Reply 19):
Seems like Norwegian celebrate their launch routes in quite a grand style, for a low-cost airline. Very nice touch!


Indeed! I do however hope to fly on a SAS inaugural flight some day, just to get a comparison on how they celebrate  
Quoting oa260 (Reply 20):
Hey great report and congrats on the fish eye , some really different views with that


Hey Philip, thanks for reading! Yeah, I hope get good use of that fisheye in future reports  
Quoting Richie72 (Reply 21):
Very enjoyable report...
Just flew back from RAK on DY and they were excellent - especially since the aircraft I was on , LN -DYG , was fitted with the new WIFI !
Quoting stipica (Reply 22):
Definitely an elegant report with aesthetic pictures and compact composition ... excellent ...


Hey Guys, thanks for reading! I'm glad you enjoyed  
Quoting NZ107 (Reply 23):
Great TR! Sorry, I've had no time to reply at all.. Photos are amazing like usual, such clarity. The flights sounded good and it's nice that the flights got off to a good start.. You'd hope that they can maintain that.


Hey Nicholas! No need for an apology  
Thanks, yeah the pics came out pretty nice, I did however loose some quality when uploading them on flickr.

Quoting NZ107 (Reply 23):
I think it's crazy how you catch the train to Stockholm to get on these flights.. But I guess it was a fun day travelling. I think I need to get another of those sometime before I get too envious from reading plenty of TRs and people travelling all around the world!


I live around 100 kilometers from ARN, it's pretty inaccessible and expensive to get there, hence making it difficult for me to fly. If I lived closer, I'd definetly have flown more often than I do now. It's possible to get from VST to ARN via bus, but they are very expensive and time consuming, so I prefer taking the train to Stockholm first, and then going to ARN by public transport. It takes more time, but it's cheaper, more fun and offers good value for the money.

//Jonas

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: oa260
Posted 2011-03-19 15:06:42 and read 6798 times.

Quoting LH4116 (Reply 24):
Hey Philip, thanks for reading! Yeah, I hope get good use of that fisheye in future reports  

Cool anywhere interesting ? We will see full 100% Fish eye TR reports from you lol...

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: BNE
Posted 2011-03-19 18:14:42 and read 6767 times.

Thanks for writing the trip report, I have a few I need to finish writing with one destined for airliners.net, when I get around to finishing it.

Quoting LH4116 (Thread starter):
Coffee, Danish and an issue of Fokus; Sweden’s TIME Magazine

Looked like a copy of TIME just from the cover, colours and text style and all.

Quoting LH4116 (Thread starter):
After having slept quite a bit on the train, I decided to freshen up in the bathroom before breakfast. I find the breakfast offerings of the Lounge to be quite limited, but then you must take in account that this isn’t an Airline Lounge.
On offer this morning were crisp breads, butter, Philadelphia cream cheese, various kinds of preserves, yoghurt, muesli, raspberry and banana smoothies, apple and orange juice, a wide selection of teas, and coffee from the machine.

I am surprised that you got up so early as the flight was in the afternoon, I find sleep more important.

Quoting LH4116 (Reply 24):
I live around 100 kilometers from ARN, it's pretty inaccessible and expensive to get there, hence making it difficult for me to fly. If I lived closer, I'd definetly have flown more often than I do now. It's possible to get from VST to ARN via bus, but they are very expensive and time consuming, so I prefer taking the train to Stockholm first, and then going to ARN by public transport. It takes more time, but it's cheaper, more fun and offers good value for the money.

You know if you lived closer to the airport you could fly more.

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: LGWflyer
Posted 2011-03-20 15:07:42 and read 6639 times.

A great Trip Report!

  

Really enjoyed reading it and there are loads of clear intresting pics. I agree with you about DY, the crew were friendly and the flights were great. I done LGW-BGO on LN-NOS and then BGO-LGW on LN-NOT. I got to admit the winglets are brilliant, ha-ha lost count how many times I took a picture of them.

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: LH4116
Posted 2011-03-27 12:44:34 and read 6364 times.

Hey Guys!

Quoting BNE (Reply 26):
Looked like a copy of TIME just from the cover, colours and text style and all.

It's pretty much like TIME but only in Swedish. Same political views, same kinds of articles, etc.

Quoting BNE (Reply 26):
I am surprised that you got up so early as the flight was in the afternoon, I find sleep more important.

Yeah, well I needed to get some work done also. The only cheap tickets are available at that time of the day.

Quoting BNE (Reply 26):
You know if you lived closer to the airport you could fly more.

As mentioned in a previous reply, it's easier said than done. But I'll move soon, so maybe then I can do some more flying  
Quoting LGWflyer (Reply 27):
Really enjoyed reading it and there are loads of clear interesting pics. I agree with you about DY, the crew were friendly and the flights were great. I done LGW-BGO on LN-NOS and then BGO-LGW on LN-NOT. I got to admit the winglets are brilliant, ha-ha lost count how many times I took a picture of them.

Thanks for reding, I'm glad you enjoyed the pics. Winglets are really nice looking, especially on the 737 Classics.

//Jonas

Topic: RE: Norwegian ARN-GOT Inaugural Flights, Feb 17 (pics)
Username: TravelsUK
Posted 2011-03-28 10:58:47 and read 6278 times.

Interesting TR -thank you!

Way too much fish eye though, couldn't really apprecaite the photos.


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