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| Topic: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: airbusfanyyz Posted 2011-04-04 19:11:02 and read 10541 times. Toronto, Canada to Bangkok, Thailand ![]() Photo © Mike Moores At the end of the Jetway we were greeted by two smiling F/As who greeted us and directed us to toward our seats. As we made our way towards the back of the aircraft there were several AC F/As stationed welcoming us onboard. My seat was 54K in the last section of Y class on this long bird. I love the fact that AC has a 3-3-3 setup on their triple-sevens, it’s so much more comfortable and the pitch seems much more generous than the published 32”. Once we had located our seats and had stowed our cabin baggage I approached one of the F/As with my Flight Logbook and asked if she could deliver it to the flight deck. She replied that she’d be happy to. As I returned to my seat I looked out the window and noticed a commotion outside on the tarmac. There were local law enforcement officials and other EMS crew along with a bunch of AC Ramp agents. It seemed there had been some type of accident. ![]() Once everyone was onboard our Captain, Dennis Harris made an announcement that a ramp agent had been injured while working on our aircraft which would cause us to be delayed pushing back. Our route ![]() Pushback finally commenced at 8:42L and we made the long taxi out for a Rwy. 05 departure on a rainy and foggy morning. Without any delay we lined up and thundered down Rwy. 05 with the GE90s snarling. We rotated at 9:01L roughly almost an hour late. ![]() Very quickly we were engulfed by the low ceiling as we gained altitude and speed… finally we made a hard left and continued to climb out westward on our way to YVR. ![]() Sadly AC has implemented Buy-on-Board service even for this long trans-con sector, but luckily since we were continuing onward to HKG we were to receive a complimentary selection. The F/As passed out headsets for the flight and best thing about the AC headset is that it has a single connector so I can use it in other devices not just on the plane. Inflight Magazine 'Enroute' and the Duty Free guide ![]() Safety Card ![]() Nice and roomy! ![]() A beverage service immediately followed by the B-o-B service commenced at 10:00 ET. I chose the chicken wrap, Pringles and some orange juice… a nice healthy meal to start off my vacation. LOL The cabin crew performed the service with a good degree of attentiveness and friendly smiles toward the passengers. However, the B-o-B service was a far cry from what AC used to offer on this flight just a couple of years ago… which was a choice of two entrées: Waffles with apple compote, scrambled eggs with tomato sauce or Scrambled Eggs with Sausage accompanied with Fresh Fruit and Baked Roll. During the remainder of the flight there were a couple of additional beverage services. I watched Date Night with Steve Carrell and Tina Fey… a pretty funny flick if somewhat predictable. Halfway to YVR ![]() The remainder of the flight was quiet and uneventful as we cruised high above this vast and beautiful country. My flight logbook was returned along with gifts from the flight deck… this was an unexpected surprise! The F/A returning the log commented on how much the guys in the flight deck enjoyed the photos and wished me a happy trip. Full flight today ![]() We began our descent at 10:12L approximately 132 kilometres east of Vancouver. There was significant cloud cover over the lower mainland so I didn’t see much of beautiful British Columbia as we approached YVR. The sun finally broke through as we landed on 8L at 10:35L, a little more than half an hour later than scheduled meaning that Capt. Harris had the pedal to the metal and did gain back about 30 minutes of our original delay. Short Final ![]() China Eastern and JAL at the gates ![]() We parked at Gate 50. This gate is almost exclusively used for Air Canada’s YYZ-YVR-HKG and YYZ-YVR-SYD continuing flights. After deplaning we headed around the corner to the International terminal. We arrived at same gate’s lounge area for our international departure. The board showed that our flight would be departing YVR at Noon. I looked around for a decent place to grab some hot food close by but there was none in that area of the international terminal. At approximately 11:30L the first boarding announcement was made and we had to struggle to make it past the dozens of people that had rushed and crowded the gate area. The agents had to part the sea of humanity to allow us along with Executive Class passengers to board the aircraft. We were warmly greeted at the L2 door by members of our cabin crew. Sector: 349 Air Canada AC007 Vancouver (YVR) – Hong Kong (HKG) Type: B777-333ER Reg: C-FIUV Capt.: Gordon Montgomery F/O: David Boyle Cabin Crew: 14 Pax Load: 349 Sector Distance: 6392nm Seat: 54K ETD: 11:40 L ATD: 12:36 L Departure Gate: 50 Departure Rwy: 08R ETA: 17:20+1 L ATA: 17:17+1 L Arrival Gate: 35 Arrival Rwy: 07L Block Time: 13:40 Actual Airborne Time: 12:35 FL: 320 Mach: 0.84 TOW: 333,300 kg Fuel: 108,700 kg Meal Service: Lunch, Dinner, Snack IFE: AVOD Thales ![]() Photo © David Brook-CYYZ Aviation Photography I headed back to my spot in 54K the third row in the rear cabin section. Pushback was at 12:19L and we slowly taxied out to 08R behind a JAL B763 heading to Narita. Other company birds ![]() As the massive engines spooled up and we began our roll down 08R the we rotated about 3/4 of the way down the runway at precisely 12:36L and very shortly thereafter began a long sweeping right hand bank over the Vancouver suburb of Richmond and over the mouth of the Fraser River before straightening out in a NW direction as we headed up hugging the Vancouver Island shoreline. The fasten seatbelt sign was extinguished about 10 minutes after take off and the first beverage service began at 13:30L as we cruised above the Queen Charlotte Islands off the Canadian coast. ![]() ![]() After the beverage service most passengers settled into exploring the AC’s nice IFE system. Although many scoff it’s not up to EK’s ICE AVOD system not many are but AC has a decent system. I selected ‘The Social Network’ as my first film on this 13hr 40min flight to HKG. Lunch was served at 15:11 PT as we cruised high above Anchorage, Lunch choices are listed below but I had requested a Vegetarian meal for this flight and received a Channa Dal and Rice concoction. International Selection Appetizer Couscous Salad Main Course/Entrée: Roast Pork served with Noodles Or Grilled Chicken served with pasta Dessert: Brownie From the bakery: Roll and butter The Salad was okay, but seemed far too healthy. The main course however was unfortunately too dry to enjoy, which was a shame as I was hungry since I hadn’t eaten anything at the terminal. ![]() At 16:15PT we crossed the International Date Line directly over the Diomede Islands After crossing the date line I decided to watch ‘The Town’ with Ben Affleck. The cabin lights were dimmed and an announcement made for pax to lower their window shades. A wonderfully friendly F/A brought back my completed logbook and her and I chatted for a while about our travels. She then said to come see her if I needed anything at all for the baby. I was pleasantly surprised by this extra effort. Mood Lighting ![]() The F/As came through the cabin approximately every 20 minutes with water. In addition, light snacks and drinks were put out in the galley for self service throughout the flight. ![]() As we cruised SW over the Sea of Okhotsk around 18:55PT the cabin lights were brightened the F/As began preparation for the Dinner service. ![]() Dinner choices are listed below but my Vegetarian meal entrée was Tofu Stir Fry with Rice and mixed vegetables. Appetizer Couscous Salad Main Course/Entrée: Beef served with Pasta or Chicken served with Rice Dessert: Fruit salad From the bakery: Roll and butter After the dry lunch entrée I didn’t have high expectations for the tofu, but I was pleased with the dish as it was properly cooked and tasted pretty good too! The repeat of the Couscous Salad was a let down as I had hoped for something different. The Fruit salad was made up of cantaloupe, honeydew and grapes. The meal filled me up sufficiently and shortly afterward I took a short nap. ![]() I awoke as the final service of the flight commenced at 23:30PT we were approximately 100 miles West of Shanghai. I looked outside and we were flying over a blanket of clouds. Snack: Curried Dal and Rice Pita wrap or Cup of Noodles Dessert: Fruit salad and cookies ![]() It was around this time that my daughter became a little cranky and irritable. She had not really slept since our departure from Toronto over 16hrs prior so I was impressed she’d lasted this long! Three F/As noticing that our little one was acting up, all came by our seats to inquire if we needed anything; milk, food etc. After about 15-20mins of fussing she finally fell asleep, thankfully all without any screaming or shouting. Our interesting routing to HKG ![]() We were agonizingly close to Hong Kong and I was looking forward to properly stretching my legs inside the massive terminal at Chek Lap Kok… I still laugh at that name. As we got closer to HKG the blanket of clouds didn’t change and it didn’t look like I would get to see much on approach and landing. We flew southwest past the airport before making our base turn over the Zhujiang River Estuary before lining up 07L. ![]() ![]() I was disappointed as there was a lot of cloud cover as we descended and not much was visible due to the low ceiling. We made a smooth landing at 17:17L just a few minutes ahead of schedule more than making up the entire 56 minute delay out of YVR. As we taxied in I saw several interesting birds (at least for me) including a VS346, QF330, QR330, NZ777 and SA346. Finally we pulled into Gate 35 beside the Air New Zealand B777. Once inside the terminal we made out way to the Transfer Desks and the Thai Airways agent. He was polite and very efficient, quickly issuing new boarding passes for us and then wished us a pleasant onward flight. Friday March 11, 2011 ![]() The line for transfer screening was pretty long and not moving very quickly, we lined up and got a wonderful view of the apron area however with an AI777 pushing back for it’s return to the motherland along with the requisite CX widebodies. Unfortunately there are no cameras or phones allowed in this area so I didn’t snap any pics. Once through security screening we grabbed the elevator upstairs and took a couple of pics of the massive terminal. ![]() Our departure was at the far end of the terminal from Gate 50 so we slowly began to make our way toward the gate when my wife proclaimed that our daughter needed to be changed… badly. Well, we quickly found the change-room; curiously with a window and without a lock which I found odd but anyway, we changed our little one which pleased everyone. We didn’t have much time left before boarding so we decided to just go to the gate area. ![]() ![]() The gate area was full but just as we arrived and were looking for a spot to grab a seat a wonderful Thai gate agent approached us and asked if we were on TG639 to BKK. “Yes” we replied and she asked us to follow her. At the counter she put a new gate tag on our baby stroller and asked us to queue up just in front of the Business class pax. Shortly thereafter we were given the go ahead to board and we made our way down the very long corridor-Jetway combination to the aircraft. As we approached I mentioned to my wife that this flight was going to be a milestone for me as it will mark my 350th flight. She chuckled and called me an airplane geek and said that she couldn’t believe that I still get so excited about flying after so many flights. Sector: 350 Thai Airways TG639 Hong Kong (HKG) – Bangkok (BKK) Type: A330-321 Reg: HS-TEB ‘Sri Sakhon’ Capt.: Preechaphon C. F/O: Anon B. Cabin Crew: 14 Pax Load: 306 Sector Distance: 1049nm Seat: 51A ETD: 18:55 L ATD: 19:11 L Departure Gate: 50 Departure Rwy: 07R ETA: 20:40L ATA: 20:35 L Arrival Gate E1 Arrival Rwy: 19L Block Time: 2:45 Actual Airborne Time: FL: 380 Mach: 0.82 TOW: 186,100 kg Fuel: 20,700 kg Meal Service: Dinner IFE: Mainscreen ![]() Photo © Pawarin Prapukdee At the door were greeted warmly by the cabin crew and directed to our seats. I like the mix of outfits on the female F/As but the traditional Thai outfits are beautiful just like their F/As. The aircraft looked pretty good for having been in service with Thai for 17years. As others have mentioned, the brightly coloured fabric on the seats really help to make the cabin very inviting. However, the seat pitch was tight for 6’+ tall people like me. We were seated in the rear section of the aircraft and once I had my wife and little one settled I approached the nearest F/A and asked if she could ask the guys up in the flight deck to complete my flight log. She said “absolutely” and also mentioned that today was a special flight for Capt. Preechaphon too as it would be his first as Captain as he has moved from the right to the left seat on the A330. The flight was completely full in both J and Y, I am told the HKG-BKK is a very busy sector and TG operates all of their widebodies on the route. Unfortunately the windows by our seats were fogged up pretty badly so I was unable to snap any pics. Pushback from the gate happened at precisely 18:46L. On the taxi out for departure I tried in vain to see an orient myself but to no avail. After a few minutes we approached 07R and I saw the marker briefly. We were number 1 for departure so we quickly lined up the runway and immediately began our take-off roll and rotated away from Hong Kong at 19:11L. It was dark and plus the low ceiling made it very hard to see any landmarks, but about 1 minute after rotating off 07R we made a sharp left turn towards Bangkok. The F/As came by and distributed headsets in this very nice little pouches. Thai does a tremendous job of branding. The fasten seat belt sign was quickly extinguished and the F/As sprang into action bringing out beverages with their trademark friendly smiles and a cute little 50th anniversary bib for the baby. Dinner was served about 45minutes into our flight as we cruised near Haikou, China. Appetizer Fresh Garden Salad Main Course/Entrée: Chicken served with fried rice Or Fish with spicy sauce and steamed rice Dessert: Fresh Fruit From the bakery: Roll and butter ![]() While Dinner was being served the Mainscreen was fired up and played some clips about Thailand and the King. As I learned later, the Thai people really revere their King. Once the dinner trays had been removed the gentleman seated in front of me reclined his seat and I felt like I was his barber since his head was practically in my lap! Full cabin ![]() My wife and daughter fell asleep and I dozed in and out until I sensed we were descending. The lead F/A seeing that I was awake returned my flight logbook and wished us a happy vacation in Thailand and thanked us for flying Thai Airways. I filled out the Arrival & Departure forms to be presented to officials upon our arrival. As I finished we were lined up on final for 19L. We came in straight from the North and very quickly descending to terra firma before finally flaring for a silky smooth landing. We touched down at 20:35L, about 5 minutes early. My window fogged up even more almost immediately as the local temp was a sticky 30C+. After exiting the runway we made a u-turn and made the very long taxi back to the terminal. Since the windows were fogged up I couldn’t tell where we were or what part of the expansive terminal was passing beside us. Finally we turned to our gate E1 and pulled in beside a TG777. We deplaned and made a right turn toward the centre processor at Suvarnabhumi International. Long walk to Immigration ![]() It was a bit of a walk to the immigration area which I saw was fairly busy. My friend had told me that if the first immigration hall was busy to continue walking another 500m to the second immigration hall. We took his advice and found that the second hall was empty! Very quickly we were process and exited into the baggage claim area. Our bags came out fairly quickly and we loaded up the cart, passed through the green channel for customs and headed out into arrival area where our friends were waiting to meet us. Overall Impressions: This was my first real long-haul experiences on AC (excluding Europe and the Caribbean) and with the exception of pretty basic meal service we were fed pretty well, the cabin crews were warm, receptive and attentive to the passengers. In my opinion bashing Air Canada is a national pastime in Canada. While I too have had good and bad flights with them, most of my 150+ flights with them have been good to above-average experiences. The stop in Vancouver was chosen to give our little one a break instead of being on the 15+ hour YYZ-HKG non-stop flight. The short stop was okay, except that the location of the gate was such that there was little in terms of food options The transfer in Hong Kong was disappointing because of the slow transit security line which used up so much time that we couldn’t explore the terminal. Thai’s hard product on the A330 was a little disappointing due to the lack of AVOD and the very limited pitch. Their soft product was wonderful as the crew and their in-flight service was excellent especially on a short regional flight. I’m glad I got a chance to experience Thai Airways… and to do it as my 350th sector was icing on the cake. I hope that you have enjoyed my report. As always, comments/feedback are appreciated. Cheers, Kaz | |||||||||||
| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: RJtraveller Posted 2011-04-04 19:26:43 and read 10483 times. Hi Kaz ! | |||||||||||
| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: RvXKaz Posted 2011-04-04 20:20:41 and read 10350 times. Hi Kaz, | |||||||||||
| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: airbusfanyyz Posted 2011-04-05 06:19:32 and read 9419 times. Reggie, | |||||||||||
| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: RvXKaz Posted 2011-04-05 08:41:37 and read 9206 times.
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| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: initious Posted 2011-04-05 09:26:14 and read 9088 times. Hi Kaz, | |||||||||||
| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: lychemsa Posted 2011-04-05 11:13:55 and read 8830 times. You basically confirmed my opinion of AC Y. | |||||||||||
| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: airbusfanyyz Posted 2011-04-05 12:18:06 and read 8756 times.
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| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: flightsimboy Posted 2011-04-05 12:55:06 and read 8673 times.
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| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: nethkt Posted 2011-04-06 03:37:47 and read 8160 times. Thank you for sharing your long journey from the east coast to Bangkok! | |||||||||||
| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: airbusfanyyz Posted 2011-04-06 05:53:16 and read 8061 times.
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| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: akhmad Posted 2011-04-06 12:48:14 and read 7862 times. Hi Kaz, | |||||||||||
| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: airbusfanyyz Posted 2011-04-06 17:38:52 and read 7732 times.
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| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: ac033 Posted 2011-04-06 21:28:17 and read 7576 times. Hi Kaz | |||||||||||
| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: abrelosojos Posted 2011-04-06 21:50:28 and read 7532 times. Wow. Really good trip report and a strong endorsement for AC. Their service has definitely improved over the years - but sometimes I have had some "miss" flights. Hardware is fantastic in all cabins. The next few years will be interesting in the Canadian marketplace as they continue to face WestJet who has a far better reputation. | |||||||||||
| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: beowulf Posted 2011-04-06 23:32:58 and read 7442 times. Thanks for the report. I agree that TG's A330 show their age, it's even more apparent in Business Class (the hardware is just old). But TG's crew is usually very friendly, well ... I guess very Thai. | |||||||||||
| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: airbusfanyyz Posted 2011-04-07 06:33:41 and read 7298 times.
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| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: chepos Posted 2011-04-07 08:12:02 and read 7245 times. Great trip report. | |||||||||||
| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: nethkt Posted 2011-04-07 09:07:30 and read 7181 times.
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| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: wr911 Posted 2011-04-13 14:30:10 and read 6319 times. Great trip report. | |||||||||||
| Topic: RE: AC & TG To Thailand YYZ-YVR-HKG-BKK Username: airbusfanyyz Posted 2011-04-15 08:44:14 and read 5955 times. Wow! Small world indeed. | |||||||||||
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