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Topic: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: jwhite9185
Posted 2012-10-29 13:53:23 and read 7630 times.

This will be the first of a 2 part series covering my trip to Milan. This part will cover my outbound flights between London Heathrow, Brussels and on to Milan Malpensa. The following part will cover my return sectors between Milan Malpensa and London Heathrow, stopping in Zurich and Dusseldorf along the way.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/mapMILAN.gif

Overall route


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/lhrbrumxp.gif

Sectors covered in this part


Before I’d managed to get over my trip to Madrid the previous weekend, it was time to set off again. This time on a much more interesting routing down to Milan. As I mentioned in my Madrid trip report, I had initially wanted to go to Rome that weekend but it proved a bit on the expensive side. However I still wanted to go to Italy as I’d never been. Initially I had looked at AZ, and they had a pretty attractive fare - £128, with the outbound flight from LGW on an Air One A320 and returning on one of their new E-Jets to LCY. Admittedly I wasn't too bothered about the Air One A320 but I did want the opportunity to fly into LCY again. While studying my options I decided to take a look at what LH had to offer. I'd managed to get a good deal to Brussels in March, so wondered if I could get a similar deal again. I typed in the route I was after, plus a couple of stops and in the end came up with going out via BRU and back via ZRH for a reasonable £148. Then I tried another option I saw: there was a route back that made a stop in DUS on a pair of LH 737's. I selected this option instead of the ZRH-LHR leg and only bumped up the price another £14! So that was the flight options sorted - I had wanted to try Swiss mainline, but the opportunity to squeeze an extra flight in on a pair of rapidly disappearing 737 classic's and taking in another new airport proved too much to ignore! Incidentally the first leg of this trip would also be my 100th flight, and my 20th of the year. Shame it was on yet another A32x, but my 101st flight later in the day would be on the RJ100 - a new type for me.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/LHMXPTICKET.png


As usual it was then time to look for a hotel. Most seemed pretty pricey and didn’t seem too great. Eventually I settled on a Best Western - it got so-so reviews on trip advisor and was around the price I was willing to pay without having to pay stupid money.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/BWMILAN.png


A couple of days before departure, I received the following reminder.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/LHBOOKINGREMINDER.png


The morning before my flight, I remembered that by using the Lufthansa app back in March, I was able to check in before the 24 hour mark. The same applied to this flight too.







Then my boarding passes were issued





Once again the Woking Railair coach would get me to Heathrow

Not the best conditions to fly in.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-7.jpg


It was still no better the nearer to LHR we got.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-8.jpg


The coach arrived at 09:00, and I headed off to Terminal 1.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-9.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-10.jpg
Looks like LH have taken over the old BMI premium check in.


I then made my way down to get my souvenir boarding passes.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-11.jpg


When the check in agent got my details up on the screen, she sat there wide-eyed and mouth wide open. She then says "So, you're going London to Brussels... Brussels to Milan, Milan to Zurich, Zurich to Dusseldorf and Dusseldorf back to here". Yes - que a rather confused look from her!

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-12.jpg


And after a brief wonder around departures, it was through security, which was a little busy but faster than the BA fast track I went through last week at T5. Also, it was everybody else holding proceedings up this week rather than slow security staff.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-13.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-14.jpg


Feeling hungry, the first stop was to get some breakfast.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-15.jpg
Breakfast - one of the better ones I've had in an airport.


The next 45 min was spent wondering around T1, as on my previous visit I had access to the BMI Great British lounge.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-17.jpg


My flight’s gate was due to be announced at 10:15, so around this time I was keeping an eye on the FID’s.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-16.jpg


Then at around 10:20 I heard my name called out over the PA telling me to go to the Brussels Airlines service desk. I headed over to the SN service desk, told the slightly uninterested girl who I was, handed over my passport and without saying much she got on the phone. Her next move was to give my passport to the other uninterested girl sat next to her and say, “Can you offload him”. Erm did I just hear that right??? Offload? Excuse me? She carried on her phone call, pulled out a scrap piece of paper and started scribbling down LH flight numbers and times. During this a few people started hassling the other girl as to when the SN flight would be boarding but all she really had to say was she didn’t know as the plane hadn’t left Brussels yet and that she’s off on her tea break. This unsurprisingly caused a bit of annoyance to the other passengers, who were mostly Belgian. To be honest I’ve come to expect that sort of customer service (or lack of) from most 16-20 year olds in this country so wasn’t overly surprised. Although they were still just abut a step up from the IB ground staff from my previous trip. When the girl who was dealing with me had finally got off the phone, she basically said the SN flight is late and I’ve been booked on to LH via Munich, as I’ll miss my connection. She handed my passport back, along with the bit of scrap bit of paper and sent me off to the LH transfer desk, as I was now their problem. Well, LH is an upgrade over SN, and MUC is a new airport... But I will have a five hour layover there and I won't get into Milan until 22:30 now. At the LH transfer desk, an older and friendlier looking BMI agent greeted me and rebooked me on to the Lufthansa flight with no problem. I asked if there was any way I could get a food voucher of some sort to use due to my now unexpected layover but she said I’d have to ask once I get to Munich, but not to get my hopes up unless the MUC-MXP leg is delayed as Lufthansa had got me to my destination on time. Little did I know at the time, I was on full price tickets for both rebooked sectors so I ended up with a decent haul of miles in my miles and more account. Not that they’re ever likely to see any use before they expire.

A few moments later, the change was confirmed by being able to download my new boarding passes into the passbook app on my phone.



Flight number 100 in the log


SN2094
LHR-BRU
20th October 2012
A319-100/OO-SSW
Seat: 19A/Economy
Scheduled: 11:05/13:20
Off Stand: 13:06
On Stand: 14:45


The revised maps:

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/map-1.gif


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/map.gif


So I found my self a window with a view away from the masses and set about trying to cancel my original hotel for something nearer the airport, as taking an hour long train ride to the city late at night didn't really appeal. The Sheraton was the only airport hotel I could think of that was connected to MXP so I investigated prices there. It came in at €115 – around €20 more than my original hotel, but it was worth paying the extra for in my opinion to avoid travelling across the city for around an hour late at night to Milan Central station. The only issue was that I had passed the cancellation point for my original hotel in the city. I tried to phone, but they told me to email as the manager was away and they would have to check with him to see if I could cancel without penalty. Only once the phone call had ended I realized I didn’t actually have their email on any documentation… so another phone call to Italy it was.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-19.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-163.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-21.jpg
T2/Heathrow East progressing


By the time I had phoned and emailed the hotels in Milan I figured it was about time to head to the departure gate – so I left my quiet haven feeling a little stressed and back into the hustle of the main T1 area. I waited around for a bit, checking the FID’s until a 30 minute delay flashed up. Will I ever get on board my 100th flight?! Annoyingly, my original flight to Brussels was now boarding.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-22.jpg


A couple of seconds later a text confirmed that my flight was indeed delayed.



http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-24.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-25.jpg
Might have done this if I'd seen it earlier just for a change of scenery


The remaining time was spent sitting and waiting, until I got another text.



Although the FID’s didn’t confirm this, I thought I'd take my chances

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-27.jpg
Why 13:37? Seen this in the US, but not in Europe before.


So I made my way down to gate 19. As expected, there was no mention of my flight although a few more people turned up shortly after so I’m assuming they received the same message I did.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-28.jpg


There was a nice mural to look at though

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-29.jpg


Around 10/15 minutes later we were let into the holding pen.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-31.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-32.jpg


Eventually at around 13:45 boarding started.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-34.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-35.jpg

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: jwhite9185
Posted 2012-10-29 13:54:19 and read 7632 times.

The actual flight number 100 in the log


LH2475
LHR-MUC
20th October 2012
A319-114/ D-AILX Fellbach
Seat: 6A/Economy
Scheduled: 13:15/16:05
Off stand: 14:02
On stand: 16:41


Once on board, the captain came over the PA and gave a little information about the flight and the delay, saying it was down to a crew change, although no flight time was given. Shortly after the boarding complete announcement was also given and it turned out that I no seat mates. I was surprised at this due to the fact I was sitting at the front and load was fairly high - maybe around 70%.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-36.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-37.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-39.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-38.jpg
I’m a big fan of this livery


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-40.jpg
Bit of a queue forming


At just past 14:00, we pushed back, although after last weeks experience and today's delays, I wasn't getting too excited yet!

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-41.jpg
You wait hours for one…


We made a quick taxi out to 27R and were off the ground at 14:10 - finally!

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-42.jpg
These doves are getting pretty common


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-43.jpg


  Take off from LHR video

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-44.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-45.jpg



http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-47.jpg



http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-49.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-50.jpg


After a few bumps, the cabin crew started their service. What would LH meal roulette throw up today...

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-52.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-53.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-51.jpg


Curry wurst!

A few moments later the drinks were handed out.



Unfortunately there weren't many views to be had while watching the world go by today

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-54.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-55.jpg


Instead, I browsed through the in flight mag.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-56.jpg
Wonder if they sell these onboard?


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-57.jpg
See any problems with this one PlaneHunter?!


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-58.jpg
Didn't expect to see a VS jet in the LH magazine.


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-166.jpg


At just after 16:00 local, the first officer made an announcement, saying that we had just passed Frankfurt, were just starting to descend and should be landing in 30 minutes. Also given was a weather update. It cleared up a bit but then got much worse as we neared Munich.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-59.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-60.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-61.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-62.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-65.jpg


The weather was pretty bad – no views to be had at all on approach. In fact this was the first flight I’ve been on where the landing gear was lowered and locked in position whilst still above the clouds.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-67.jpg


  Very foggy landing into Munich

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-68.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-69.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-70.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-71.jpg


We arrived at gate H30, and as I had such a long wait I decided to head through security and landside to see what MUC had to offer. I also had a brief flight deck visit, but I was told that I wasn't allowed to take any pictures. Interesting that they had a touchscreen displaying the map of the airfield, and other charts I presume fixed permanently to the sidewall just above the side stick. Following a very brief chat I was out into MUC

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-72.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-74.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-73.jpg
There’s something not quite right here


The next few hours were spend exploring MUC. It was much better than T1 at Heathrow for sure.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-75.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-76.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-77.jpg
Impressive


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-78.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-79.jpg



http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-81.jpg
May as well stock up while I’m here



On my travels I did manage to find this...

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-82.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-83.jpg


...well that ended that idea.

I also grabbed some dinner. Munich wasn't quite my intended destination for dinner tonight, but if I tried hard enough, I could pretend I was in Milan!

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-84.jpg
Wasn’t proper Italian pasta, but tasted very good, and that's the main thing.


After dinner, I went for another wonder.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-85.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-86.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-87.jpg
Not liking the look of this weather


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-88.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-89.jpg


I made a pass of the departure area to check in for tomorrow’s flights.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-90.jpg


Although this was a non starter. The self serve check in machines only showed todays flights, online check in put me through to Brussels Airlines, Brussels airlines put me back to Lufthansa and the Lufthansa service desk looked pretty abandoned.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-100.jpg


After that I headed through security. The 2 doors ahead of check in we're pretty busy, but no more than 10ft to the right there was an empty lane, and I was through in about 30 seconds.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-91.jpg


Once through I killed a bit more time abusing MUC’s free coffee and Internet

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-92.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-93.jpg


Whilst using the free Internet, I decided to double check what sort of plane I was due to be on. I'd checked earlier at Heathrow and it said it was due to be an E195, however upon checking again it was now an A319. Shame as I would of preferred something different.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-94.jpg
I wanted to be on one of these!


I headed down to gate G46 and spent the rest of my time in Munich waiting and reading a newspaper that I stole from an abandoned BMI stand at LHR.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-98.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-96.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-97.jpg
No doubt there will be another sale on Thursday morning


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-95.jpg


My final roll of the dice for checking in for my flight tomorrow - and hopefully getting my preferred seats - was to ask the gate agent. At first she said of course, but when she realized she couldn’t, she was very apologetic and said she couldn't help me. I told her the story of my day, as by this point I was glad to have somebody to talk to, and she was very sympathetic. Great customer service from Lufthansa again. A million miles from my experience with Iberia last week.

As there was no sign of a plane on stand, I figured it would probably be a bus gate. And I was still holding out some hope of something other than an A32x.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-101.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-102.jpg


Amusingly, just after I took this picture, a couple of Japanese tourists from the ANA flight also came up and took pictures of a stand with no plane. More trip reporters perhaps?!

At just before 20:45, an announcement was made in German, and I thought it was to say that boarding was starting, however keeping with the theme of this report, it was to announce a delay. Due to the late inbound arrival of the aircraft, boarding had been pushed back to 21:25. Just as this announcement was made, an E195 pulled on to the adjacent stand. Here's hoping.

My hope was short lived however

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-167.jpg


Boarding eventually started at 21:15

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-105.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-106.jpg

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: jwhite9185
Posted 2012-10-29 13:55:22 and read 7628 times.


LH1866
MUC-MXP
20th October 2012
A319-112/ D-AKNF
Seat: 7A/Economy
Scheduled: 21:10/22:20
Off stand: 21:28
On stand: 22:26


Interesting to note that this one had the older style seats

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-107.jpg


The only time I had sat in these types of seat previously was on a BMI aircraft back in May. It seemed to me that the legroom was a little better on this one?

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-109.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-111.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-110.jpg


This flight also seemed pretty full. Mostly Japanese tourists that I suspect came from the ANA flight that arrived a few hours previously. Surprisingly though, despite the heavy load, I had no seatmates.

We pushed back, and taxied out into the murky night.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-112.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-113.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-114.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-115.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-116.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-117.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-118.jpg


Take off was at 21:39.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-119.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-120.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-121.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-122.jpg


And around 30 seconds later, we had broken through the clouds - giving an interesting looking blanket effect.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-123.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-124.jpg


Shortly after the crew started their service. LH meal roulette on this flight threw up some happy mix. Admittedly it was a mix, but I didn't feel any happier.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-125.jpg


The captain was over the PA during the snack service saying we were cruising at 31,000ft and we were just passing Bergamo. He also mentioned the delay was due to the bad weather in Munich. However the expected weather in Milan was much better.

Then it was time to descend. The destination I'd spent the best part of 12 hours trying to get to ended up taking the grand total of around 50 minutes on this final sector.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-126.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-127.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-128.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-129.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-130.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-131.jpg


There wasn't a great deal to see on short finals. Touchdown was at 22:22 local and we made a short taxi over to the terminal, arriving on stand at 22:26.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-132.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-133.jpg

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http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-139.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-140.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-141.jpghttp://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-142.jpghttp://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-143.jpghttp://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-144.jpg



As usual the whole plane got up as the parking brake was applied, however I could see something that meant that we wouldn't be getting off any time soon

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-145.jpg


Shortly after, the captain was over the PA and in a final insult to the days proceedings said that a jetty driver couldn't be found.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-146.jpg
This one taxied past while waiting


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-148.jpg


Eventually a jet bridge driver turned up and we were let off at around 22:30.

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-147.jpg


It was then a case of following the signs to the exit

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-149.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-150.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-151.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-152.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-155.jpg
Least I was able to get a (semi)decent shot of my ride in Milan


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-154.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-156.jpg

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-157.jpg


Then to my hotel – the airport Sheraton, where I know a few a.netters have stayed before. Pretty big spacious room, but thought it was a bit off that they pre authorized my card for €35 more than the quoted price – and at the time of writing still hasn’t been put back. Good job I wasn’t planning on going into Milan for a big spend up!

http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-158.jpg


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-159.jpg


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-160.jpg


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-161.jpg


http://i181.photobucket.com/albums/x35/jwhite9185/Milan/file-162.jpg


And that's where this chapter of the story will end. It was a shame that I missed out on the A pier at BRU after a brief look around in March. The same goes for the SN RJ100 – which I also missed out on in March after the prices shot up at the last minute. Although on the plus side I did get to fly with Lufthansa again, which is undoubtedly a much better airline. I was also pleased I managed to get a very good look around MUC, which I found was a very decent airport. I did consider going into the city, but figured if something went wrong I'd end up a bit stuck. Also, I guess it was good of SN to rebook me at LHR than send me out to BRU only to find I was stranded. Although it was a little frustrating at the time, in the long run it was the best option.

Stay tuned for part 2!

Previous trip reports

Cancellations, Widebodies And Iberia LHR-MAD-LHR (by jwhite9185 Oct 17 2012 in Trip Reports)
Virgin Atlantic's New A330 LHR-JFK-LHR (by jwhite9185 Sep 21 2012 in Trip Reports)
A Night In Amsterdam - KLM F70/738 LHR-AMS-LHR (by jwhite9185 Aug 28 2012 in Trip Reports)
Trying Out Flybe - LGW-BHD-GLA-BHD-LGW (by jwhite9185 Jul 11 2012 in Trip Reports)
A Day Trip To MAN (by jwhite9185 Jun 21 2012 in Trip Reports)
Nice, Monaco And The Great British Lounge With BMI (by jwhite9185 May 13 2012 in Trip Reports)
EI237/182 LGW-DUB-LHR And 2 Lounges (by jwhite9185 Apr 18 2012 in Trip Reports)
LGW-FRA-BRU-LHR With LH And SN (by jwhite9185 Mar 27 2012 in Trip Reports)
BA906/8735 LHR-FRA-LCY (by jwhite9185 Mar 13 2012 in Trip Reports)
VS015/016 LGW-MCO-LGW June 2010 (by jwhite9185 Jan 20 2012 in Trip Reports)
VS006 MIA-LHR A340-642 June 2008 (by jwhite9185 Feb 10 2012 in Trip Reports)
Virgin Atlantic 747 To BGI - October 2007 (by jwhite9185 Aug 3 2012 in Trip Reports)

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: gabrielchew
Posted 2012-10-30 04:20:25 and read 7100 times.

Quoting jwhite9185 (Thread starter):
Then it was time to descend. The destination I'd spent the best part of 12 hours trying to get to ended up taking the grand total of around 50 minutes on this final sector.

Oh dear, what a tiring journey! On the plus side, you went from SN to LH rather than the other way round!

Quoting jwhite9185 (Thread starter):
Looks like LH have taken over the old BMI premium check in.

So where is BA/bmi now? LH just keep on moving around T1!

Quoting jwhite9185 (Thread starter):
Well, LH is an upgrade over SN, and MUC is a new airport... But I will have a five hour layover there and I won't get into Milan until 22:30 now. At the LH transfer desk, an older and friendlier looking BMI agent greeted me and rebooked me on to the Lufthansa flight with no problem. I asked if there was any way I could get a food voucher of some sort to use due to my now unexpected layover but she said I’d have to ask once I get to Munich, but not to get my hopes up unless the MUC-MXP leg is delayed as Lufthansa had got me to my destination on time. Little did I know at the time, I was on full price tickets for both rebooked sectors so I ended up with a decent haul of miles in my miles and more account. Not that they’re ever likely to see any use before they expire.

Shame you didn't get a meal voucher. You probably should have taken a little trip into Munich instead of chilling in the airport.

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: sultanils
Posted 2012-10-30 05:43:39 and read 6999 times.

Hi there White man  

Thank you for this interesting story. Your latest travels seem to involve delays and nothing but delays. Nothing too serious until now - you always got to your destination somehow - but too bad it hasn’t yielded any new types. A sexy CRJ or a lovely Jungle Jet would’ve hit the spot nicely  

Quoting jwhite9185 (Thread starter):
Little did I know at the time, I was on full price tickets for both rebooked sectors so I ended up with a decent haul of miles in my miles and more account.

Oh, is that so. I didn’t know that. I though you’d only get the # of miles as they would be given in the original booking class.

Quoting jwhite9185 (Thread starter):
The revised maps

Ha ha, from a detour to a ‘no tour’.

Quoting jwhite9185 (Thread starter):
Annoyingly, my original flight to Brussels was now boarding.

How much was the delay then? Do you think you could’ve made it through your original itinerary?

Quoting jwhite9185 (Thread starter):
There’s something not quite right here

Bad mistake! 757 iso 777.

Quoting jwhite9185 (Thread starter):
I told her the story of my day, as by this point I was glad to have somebody to talk to, and she was very sympathetic.

How sweet that she wanted to listen to your misery story. What did you hope to get from her 

Quoting jwhite9185 (Thread starter):
More trip reporters perhaps?!

Do you think so? As a matter of fact, Japanese tourists tend to take photos of nearly everything lol!

Quoting jwhite9185 (Thread starter):
It was a shame that I missed out on the A pier at BRU after a brief look around in March. The same goes for the SN RJ100

There’s not much that you missed out on. BRU is not the most exciting of airports as a matter of fact and the SN RJ100 will be around for some more years, don’t worry.

Sultanils

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: PlaneHunter
Posted 2012-10-30 09:49:10 and read 6812 times.

Hi James,

very nice report, good to hear you liked MUC. At least you got something new after the rebooking. Always bad when plans get destroyed by delays or anything else.

Quoting jwhite9185 (Thread starter):
Her next move was to give my passport to the other uninterested girl sat next to her and say, “Can you offload him”. Erm did I just hear that right??? Offload? Excuse me?

Ah, not what you want to hear at any time...

Quoting jwhite9185 (Thread starter):
Little did I know at the time, I was on full price tickets for both rebooked sectors so I ended up with a decent haul of miles in my miles and more account.

Good! The same happened when I had to fly TK instead of QF last year.

Quoting jwhite9185 (Thread starter):
I’m a big fan of this livery

I hope they won't change it when 4U starts to take over many LH routes soon.

Quoting jwhite9185 (Thread starter):
Curry wurst!

Real curry wurst with curry sauce?

Quoting jwhite9185 (Thread starter):
See any problems with this one PlaneHunter?!

No, it looks fine. Never found a mistake in the LH magazine fleet info section.

Quoting jwhite9185 (Thread starter):
Didn't expect to see a VS jet in the LH magazine.

I also noticed that ad on my recent LH flights.

Quoting jwhite9185 (Thread starter):
There’s something not quite right here

Schabak has never produced proper model aircraft...

Quoting jwhite9185 (Thread starter):

...well that ended that idea.

That's too bad. You could have visited the observation hill...  

Quoting jwhite9185 (Thread starter):
Great customer service from Lufthansa again.

Yes, that's what I have noticed for many years.

Quoting jwhite9185 (Thread starter):
Interesting to note that this one had the older style seats

D-AKNF is a former Germanwings/Lufthansa Italia bird which joined the LH mainline fleet in summer. It will be interesting to see whether these birds will be transferred to Germanwings again.

Quoting jwhite9185 (Thread starter):
Then to my hotel – the airport Sheraton, where I know a few a.netters have stayed before. Pretty big spacious room, but thought it was a bit off that they pre authorized my card for €35 more than the quoted price – and at the time of writing still hasn’t been put back.

Bad service!

Quoting jwhite9185 (Thread starter):
I was also pleased I managed to get a very good look around MUC, which I found was a very decent airport.

Well, it's among the world's best airports.

Quoting gabrielchew (Reply 3):
You probably should have taken a little trip into Munich instead of chilling in the airport.

40 minutes to the city, 40 minutes back to the airport - very time consuming.


PH

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: jwhite9185
Posted 2012-10-30 13:58:28 and read 6664 times.

Hi Gabriel,

Quoting gabrielchew (Reply 3):
Oh dear, what a tiring journey!

Yeah, no wonder I slept so well - despite most of the journey being at either LHR or MUC.

Quoting gabrielchew (Reply 3):
On the plus side, you went from SN to LH rather than the other way round!

Yeah thats what I kept telling myself.

Quoting gabrielchew (Reply 3):
So where is BA/bmi now?

In that small-ish check in area to the left of where I took the pic. I believe its where the BA domestic check in used to be if i remember correctly. Although there wasn't any mention of BMI.

http://i181.photobucket.com/albums/x35/jwhite9185/file-14.jpg


Nils,

Quoting sultanils (Reply 4):
Hi there White man

Haha I've been called many things before but not that!

Quoting sultanils (Reply 4):
Your latest travels seem to involve delays and nothing but delays.

Think I worked out its about 7 hours now...

Quoting sultanils (Reply 4):
A sexy CRJ or a lovely Jungle Jet would’ve hit the spot nicely

I knew it was a short route so was hoping it would be operated by LH regional. And it seems that 5 days out of 7 it is. At least the A319 that took me from MUC-MXP had a slightly different cabin.

Quoting sultanils (Reply 4):
I though you’d only get the # of miles as they would be given in the original booking class.

I assumed that, but when I checked the following day I had +750 rather than the +125 I was entitled to. Still pretty stingy compared to BA though who give 500 minimum per sector under 1000 miles, even on the cheapest fares.

Quoting sultanils (Reply 4):
How much was the delay then? Do you think you could’ve made it through your original itinerary?

According to flightstats it left 2 hours late and arrived around 30 minutes before my following flight was due to leave. So I would of been a bit tight to get from the B to the A pier. Although at the time the decision was made to throw me off, the aircraft hadn't left BRU so could of missed it completely for all they knew. Also I noticed it was downgraded from an A320 to an A319 so if the flight was full they could of been looking to lose a few passengers anyway.

Quoting sultanils (Reply 4):
How sweet that she wanted to listen to your misery story. What did you hope to get from her

To be checked in!

Quoting sultanils (Reply 4):
As a matter of fact, Japanese tourists tend to take photos of nearly everything

Age old stereotype. That is kinda true I've noticed.

Quoting sultanils (Reply 4):
BRU is not the most exciting of airports as a matter of fact

The B pier isn't. Although I wouldn't of minded having a proper wonder through the A pier after a brief taster earlier in the year.

PH,

Quoting PlaneHunter (Reply 5):
very nice report,

Thanks,

Quoting PlaneHunter (Reply 5):
At least you got something new after the rebooking.

Yeah I wasn't too worried about that - more the amount of time I had there and getting to my destination later than planned.

Quoting PlaneHunter (Reply 5):
Ah, not what you want to hear at any time...

No, especially when you've been called there over the PA and not really told whats going on.

Quoting PlaneHunter (Reply 5):
Real curry wurst with curry sauce?

There was a small amount of curry sauce, but not a huge amount.

Quoting PlaneHunter (Reply 5):
Schabak has never produced proper model aircraft...

Always toys in my opinion

Quoting PlaneHunter (Reply 5):
You could have visited the observation hill...

I normally research these things before I go, but as I wasn't planning on being in MUC I wasn't even aware it had an observation deck! I did go to the top of one of the car parks too see if there were any view to be had, but there wasn't much to be seen apart from the tower.

Quoting PlaneHunter (Reply 5):
D-AKNF is a former Germanwings/Lufthansa Italia bird which joined the LH mainline fleet in summer.

I had a look when I got back at the details, as it seemed pretty old and noticed it had an interesting past.

Quoting PlaneHunter (Reply 5):
Bad service!

Yeah, I eventually phoned them and it seemed like they forgot to release the pre authorisation. Everything's back as it should be now. Although I've never been asked for a pre authorisation in a hotel before.

Quoting PlaneHunter (Reply 5):
Quoting gabrielchew (Reply 3):
You probably should have taken a little trip into Munich instead of chilling in the airport.

40 minutes to the city, 40 minutes back to the airport - very time consuming.

I did consider it, but saw it took a while. And as I mentioned, I like to research places before I go, so I know whats there and have a rough idea of where I'm going. This coupled with the bad weather meant I thought it was a better bet to stay put.

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: adamspotter
Posted 2012-10-30 14:36:06 and read 6623 times.

Hi J,

Great and entertaining report as usual, thanks for sharing. More bad luck from your side here it seems, maybe you should try getting out of one of the other London airports and see what happens hehe..

Quoting jwhite9185 (Thread starter):
Before I’d managed to get over my trip to Madrid the previous weekend, it was time to set off again.

Doesn't that feel great being off 2 weekends after each other  
Quoting jwhite9185 (Thread starter):
Incidentally the first leg of this trip would also be my 100th flight, and my 20th of the year

Congrats!

Quoting jwhite9185 (Thread starter):
Looks like LH have taken over the old BMI premium check in.

A different place indeed since my last visit there this past summer

Quoting jwhite9185 (Thread starter):
I was on full price tickets for both rebooked sectors so I ended up with a decent haul of miles in my miles and more account. Not that they’re ever likely to see any use before they expire.

How many did you get?

Quoting jwhite9185 (Thread starter):
There’s something not quite right here

:D

Quoting jwhite9185 (Thread starter):
Whilst using the free Internet

Where was this, or does MUC have free internet now...? It used to be first half hour free

Quoting jwhite9185 (Thread starter):
Amusingly, just after I took this picture, a couple of Japanese tourists from the ANA flight also came up and took pictures of a stand with no plane. More trip reporters perhaps?!

Haha Japanese tourists take pictures of everything! 

cheers,

Brendan

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: LondonCity
Posted 2012-10-30 15:35:27 and read 6587 times.

Quoting jwhite9185 (Thread starter):
but thought it was a bit off that they pre authorized my card for €35 more than the quoted price – and at the time of writing still hasn’t been put back.

Glad that Sheraton have now credited the Euros 35. Large chain hotels (car rental firms too) tend to pre-authorise or block some money on a credit card to cover bar bills, mini bar etc. But the credit card firms are very strict and the hotel, car rental firms must release the money block as soon as the guest leaves or the car is returned.

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: MSS658
Posted 2012-10-30 23:35:52 and read 6395 times.

Hello James

Great report, thanks for sharing it with us. Too bad you where not able to fly via BRU, would love to have seen something about SN.
LH looks good as usual and the MUC transfer is as usual very easy.
Interesting to still see the older interior on LH's MUC-MXP flight.


Greetings
Marc

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: jwhite9185
Posted 2012-10-31 12:14:39 and read 6188 times.

Brendan,

Quoting adamspotter (Reply 7):
Great and entertaining report as usual

Thank you very much!

Quoting adamspotter (Reply 7):
maybe you should try getting out of one of the other London airports and see what happens

Gatwick is my airport of choice, but my latest desired flights have all gone from Heathrow. Although the next one will be from LGW and back into LCY so avoiding LHR until Dec now!

Quoting adamspotter (Reply 7):
Doesn't that feel great being off 2 weekends after each other

In theory, yes. But when things ended up going wrong on both weekends it was nice to have one at home this weekend!

Quoting adamspotter (Reply 7):
A different place indeed since my last visit there this past summer

Same for me.

Quoting adamspotter (Reply 7):
How many did you get?

1500 for the two sectors

Quoting adamspotter (Reply 7):
Where was this, or does MUC have free internet now...? It used to be first half hour free

Around the G gates. It was a bit hidden between a toilet block and a cafe though.

LondonCity,

Quoting LondonCity (Reply 8):
Large chain hotels (car rental firms too) tend to pre-authorise or block some money on a credit card to cover bar bills, mini bar etc.

I've heard of car rental places doing this but never hotels.

Marc,

Quoting MSS658 (Reply 9):
Too bad you where not able to fly via BRU, would love to have seen something about SN.

Yeah I wouldn't of minded giving them another go. Came back from BRU with them in March and they weren't too bad.

Quoting MSS658 (Reply 9):
LH looks good as usual and the MUC transfer is as usual very easy.

I should hope the transfer wouldn't take the whole 5 hours!!

Quoting MSS658 (Reply 9):
Interesting to still see the older interior on LH's MUC-MXP flight.

Had a very late 90's feel to it. Much older feel than the BD A319 with the same cabin I went on in May. Although I guess thats more to do with the fact the BD jet was a good 8 years younger.

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: ba319-131
Posted 2012-10-31 12:39:12 and read 6172 times.

Hi James,

Nice read and pix, thanks for sharing.

Good on SN on being pro-active, even if it seemed initially like a poor customer service experience, which as you correctly point out is usually the case with the 'young' people these days.

I'm a fan on one stop flights within Europe to get another flight, however even I would draw the line on your new LH flights looking at how long they took, the wife would kill me for sure!

Regarding the LH flights, nice to see a hot snack, only ever had stale dry cheese sandwiches between LHR & FRA with LH, though I guess that beats BA's birdseed?

Also impressed at the empty seats next to you on both segments, especially nice given the late re-booking.

I know it was dark, but were there any decent ramp/runway views from the Sheraton?

Cheers

Mark

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: jwhite9185
Posted 2012-10-31 14:24:50 and read 6127 times.

Hi Mark,

Quoting ba319-131 (Reply 11):
Good on SN on being pro-active, even if it seemed initially like a poor customer service experience, which as you correctly point out is usually the case with the 'young' people these days.

Yeah I had no problems with what they did - it's just how they did it.

Quoting ba319-131 (Reply 11):
however even I would draw the line on your new LH flights looking at how long they took, the wife would kill me for sure!

It was a bit frustrating about the long wait. Luckily I travel solo so no wife (or girlfriend) to kill me!

Quoting ba319-131 (Reply 11):
nice to see a hot snack, only ever had stale dry cheese sandwiches between LHR & FRA with LH

I was surprised by this - first and only LH flight I'd had a hot snack on.

Quoting ba319-131 (Reply 11):
Also impressed at the empty seats next to you on both segments, especially nice given the late re-booking.

I was impressed by this too considering the reasonably full load and my theory that everybody wants to be at the front so they're the first off.

Quoting ba319-131 (Reply 11):
I know it was dark, but were there any decent ramp/runway views from the Sheraton?

Not from my room. Don't know about the others. I did request a high floor overlooking the airport, but considering the last minute booking and the late arrival I cant say I was too surprised I didn't get either.

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: PlaneHunter
Posted 2012-10-31 22:02:25 and read 6041 times.

Quoting jwhite9185 (Reply 6):
I did go to the top of one of the car parks too see if there were any view to be had, but there wasn't much to be seen apart from the tower.

You should visit MUC between May and September one day and check out the observation hill, it's a nice place. Johannes took some nice pictures there in August:

Meeting Mates In Munich With LH (by Luxair747SP Aug 27 2012 in Trip Reports)


PH

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: jwhite9185
Posted 2012-11-01 11:50:02 and read 5939 times.

Quoting PlaneHunter (Reply 13):
You should visit MUC between May and September one day and check out the observation hill, it's a nice place. Johannes took some nice pictures there in August:

I did see that report at the time. The weather was definitely better. About the only thing I remember was the plane restaurant. Munich is on the to do list for some point.

[Edited 2012-11-01 11:54:01]

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: roberts87
Posted 2012-11-03 05:42:37 and read 5648 times.

Looks like you didn't have much luck with your flying these days! Good that SN was pro-active in rebooking you, but not so good the way it was told to you at LHR. But indeed, LH is a better airline then SN, and MUC is a nice airport to spend a few hours at. Shame about the weather and the closed visitors terrace though.

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: jwhite9185
Posted 2012-11-03 08:20:19 and read 5596 times.

Robert,

Quoting roberts87 (Reply 15):
Looks like you didn't have much luck with your flying these days!

No. Hopefully thats my run of bad luck over though. Thing went to plan on my return.

Quoting roberts87 (Reply 15):
Shame about the weather and the closed visitors terrace though.

That was a little annoying. It was a bit foggy, but I don't see why they had to close the visitor terrace for that.

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: reifel
Posted 2012-11-03 13:56:58 and read 5481 times.

Thanks for sharing this journey!
Fair enough to say to SN did a good job taking care of their connecting passengers and rebooking them, even though the total travelling time has been longer. Wonder if they couldn't have found a better connection, but probably it wouldn't have been LH/SN/OS/LX group not Star Alliance....

I was shocked somehow about how they handled this. I mean you can't say "offload him" without explanation to a passenger. Offloading has something like denied boarding, however in this case it's just "checking out". And they could have explained the situation in a first place, i.e. "We're sorry to let you know that our flight to Brussels is delayed and you will miss your connection. Since we don't have any other flight from Brussels to Milan we can rebook you on Lufthansa via Munich, you will arrive at 11 pm, but you will arrive today. If this is acceptable for you, I will ask my colleague to offload you from this flight so that you can check in for your Lufthansa Flight".

Quoting jwhite9185 (Reply 1):
Once on board, the captain came over the PA and gave a little information about the flight and the delay, saying it was down to a crew change, although no flight time was given. Shortly after the boarding complete announcement was also given and it turned out that I no seat mates. I was surprised at this due to the fact I was sitting at the front and load was fairly high - maybe around 70%.

Aparently they just booked you in Y class, that's why you got the higher miles. SEN status and Full fare passengers can select seats in the first economy class rows, which are not available to other passengers, unless the flight is completely full. This way the seats remain usually empty, even if the load is high. For SEN status the seat next to it will be automatically blocked - as long as the seat has free seats - and I believe it's similar for full fare passengers. This is why it also happened on the second flight.

Quoting jwhite9185 (Reply 1):
I also had a brief flight deck visit, but I was told that I wasn't allowed to take any pictures. Interesting that they had a touchscreen displaying the map of the airfield, and other charts I presume fixed permanently to the sidewall just above the side stick

Yes, I believe all LH cockpits are paperless these days.

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: jwhite9185
Posted 2012-11-04 03:03:15 and read 5356 times.

Hi Reifel,

Quoting reifel (Reply 17):
Wonder if they couldn't have found a better connection

I did think the same - maybe via FRA,ZRH etc. Maybe all those flights were full though?

Quoting reifel (Reply 17):
I mean you can't say "offload him" without explanation to a passenger.

It did come as a bit of a shock. First off it came as a bit of a surprise hearing my name broadcast over the airport PA then to just over hear them asking for me to be offloaded didn't help!

Quoting reifel (Reply 17):
Offloading has something like denied boarding

Exactly - all I was thinking for that minute or so was that I wasn't late, drunk or being abusive so why have I been kicked off?

Quoting reifel (Reply 17):
Aparently they just booked you in Y class, that's why you got the higher miles. SEN status and Full fare passengers can select seats in the first economy class rows, which are not available to other passengers, unless the flight is completely full. This way the seats remain usually empty, even if the load is high. For SEN status the seat next to it will be automatically blocked - as long as the seat has free seats - and I believe it's similar for full fare passengers. This is why it also happened on the second flight.

I did wonder if it was something along those lines. I think BA have a similar policy, as no matter how far in advance you book, you can never seem to pre book seats in front of around row 10 as they're all blocked out, despite being in the economy section. Same goes for the last 2 rows on the DEF side.

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: win1290
Posted 2012-11-04 09:16:46 and read 5279 times.

Hi James,

Very nice and details trip report once again, thanks a lot!
Congratulation on your 100th flight.
Though it must have been quite frustrating at first when finding out you were 'offloaded' from your first flight to BRU. But I think it was good from the airline to have rerouted you on a different flight, rather than leaving you stranded in Brussels. Plus, you seem to have a comfortable flight on LH, with no seatmates!


Quoting jwhite9185 (Thread starter):
. Little did I know at the time, I was on full price tickets for both rebooked sectors so I ended up with a decent haul of miles in my miles and more account

Great! Reading this, I just went to check my TG account, and from my cancelled SAS flight last week I got rebooked to LH and I found out that I was on the more expensive booking class and got credited 500 miles! didn't know about it before, thanks!

Cheers,

Win

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: jwhite9185
Posted 2012-11-04 10:34:11 and read 5252 times.

Win,

Quoting win1290 (Reply 19):
Though it must have been quite frustrating at first when finding out you were 'offloaded' from your first flight to BRU. But I think it was good from the airline to have rerouted you on a different flight, rather than leaving you stranded in Brussels. Plus, you seem to have a comfortable flight on LH, with no seatmates!

Pretty much summed it up - Annoying at first but in hindsight, at least I got to my destination.

Quoting win1290 (Reply 19):
Reading this, I just went to check my TG account, and from my cancelled SAS flight last week I got rebooked to LH and I found out that I was on the more expensive booking class and got credited 500 miles! didn't know about it before, thanks!

I guess that rebooking on the day means only the most expensive fares are available?

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: OA260
Posted 2012-11-06 05:13:11 and read 5189 times.

Hi James  

Nice report but such a shame about the delays. Still have to make the best of these things.

Thanks for the pleasant photos and read.

Regards

Philip  

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: jwhite9185
Posted 2012-11-06 11:30:33 and read 5189 times.

Philip,

Quoting OA260 (Reply 21):
Nice report but such a shame about the delays. Still have to make the best of these things.

Yeah least it was an upgrade to LH rather than a downgrade. Although from what i remember of SN from earlier in the year, they were pretty similar to LH cabin wise - although there was no complimentary F&B onboard.

Quoting OA260 (Reply 21):
Thanks for the pleasant photos and read.

No problem!

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: FLIEGER67
Posted 2012-11-08 12:30:19 and read 5189 times.

Hey, J.,

good to follow you´re story.
Milano looks like a frequent target here these days around the A.net reporters.
The A319 twice, ok and interesting to follow you´re impressions around MUC.

Quoting jwhite9185 (Thread starter):
May as well stock up while I’m here

Very well known to me!.

Greetings,
Markus(FLIEGER67)

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: jwhite9185
Posted 2012-11-09 07:41:32 and read 5189 times.

Markus,

Quoting FLIEGER67 (Reply 23):
Milano looks like a frequent target here these days around the A.net reporters.

Yeah, just a shame I didn't get a bit longer there really.

Quoting FLIEGER67 (Reply 23):
The A319 twice

I had wanted to try a LH A32x, but would rather have been on the E-Series on the second leg.

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: deltamartin
Posted 2012-11-17 07:33:10 and read 5185 times.

Hi James!

Nice report again, and good to see you finally had two pretty nice flights with LH.

Quoting jwhite9185 (Thread starter):
Eventually I settled on a Best Western

I'm staying at one of those in Amsterdam next week, and I'm pondering to stay at one in Lisbon in December as well. They often seem to be high up on the "value for money"-list by my standards.

Quoting jwhite9185 (Thread starter):
Well, LH is an upgrade over SN, and MUC is a new airport...

Good of SN/LH to proactively rebook you to reach your destination at a better hour, but shame to hear about the poor customer interaction by the desk-agent.

Quoting jwhite9185 (Thread starter):
Why 13:37? Seen this in the US, but not in Europe before.

Well, that's a pretty cool departure time if one's in to computer gaming.  
Quoting jwhite9185 (Thread starter):
I’m a big fan of this livery

It's a cool and unique livery, but I wouldn't go as far as calling myself a fan.  

Martin

Topic: RE: Part 1: 5 Flights 3 Airlines LHR-BRU-MXP In Theory
Username: jwhite9185
Posted 2012-11-18 03:55:06 and read 5186 times.

Martin,

Quoting deltamartin (Reply 25):
Nice report again, and good to see you finally had two pretty nice flights with LH.

Thanks, and it it was good to get an upgrade to LH although SN weren't too bad when I flew with them in March.

Quoting deltamartin (Reply 25):
I'm staying at one of those in Amsterdam next week, and I'm pondering to stay at one in Lisbon in December as well. They often seem to be high up on the "value for money"-list by my standards.

I stayed in one in Nice earlier in the year and it was very comfortable. Stayed in a few in the US over the years also and they're not too bad. Definitely not up the standards of Hilton/Sheraton/Marriott etc but they do the job.

Quoting deltamartin (Reply 25):
Good of SN/LH to proactively rebook you to reach your destination at a better hour, but shame to hear about the poor customer interaction by the desk-agent.

Yeah, although as previously mentioned it seems like the standard sort of customer service from 18-25 year olds in the UK. Especially on a Saturday when their thoughts are elsewhere... Cant complain too much though as I was probably the same at that age!

Quoting deltamartin (Reply 25):
It's a cool and unique livery

Why I'm a fan - hope LH don't get their claws into them too much in future though and it disappears.


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