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Topic: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-11-29 08:56:46 and read 20700 times.




Map generated by the Great Circle Mapper - copyright © Karl L. Swartz



Intro
Qantas' A380 was one of our main targets when my friend Satchmo and I went on a spotting tour back in October 2011. However, Qantas grounded its entire fleet on our departure day, so we had to rebook and missed the carrier's A380…the report can be found here:
QF A380 Grounded, Bags Lost - LHR-SIN, TK A330/340 (by PlaneHunter Jan 30 2012 in Trip Reports)

Qantas not only paid for all our additional expenses and paid a compensation of €600 (EU regulations), but also sent us vouchers worth €190, valid one year - which I decided to use for a new attempt to get on the carrier's A380. May 2012 seemed to be perfect for a trip to Singapore and I checked countless options in order to include as many new airlines as possible.

My friend and legendary user The777Man and I decided to meet in Singapore during that trip - and his main target was the new Biman Bangladesh 777-300ER which he was hoping to get on a short hop to/from Dhaka. However, when searching for flights between Singapore and Europe for myself, I noticed that Biman was offering SIN-DAC-LHR, operated by 737-800 and 777-300ER, for a decent price. I told him about that and it was just a matter of a few days until we agreed on a travel date and booked that combo on the carrier's website. We were really looking forward to our first mission together. Some time after booking, the 737-800 was replaced by an A310-300 which was an additional treat.

Then I booked MUC-LHR-SIN on British Airways and the Qantas A380 on Qantas' website, by using my voucher. At this point of time, I wasn't asked yet to enter my credit card details and was told that Qantas would contact me for that. Two days after booking, the fare fell which I found a bit frustrating. So I called Qantas and asked for a rebooking to get the lower price considering that the ticket hadn't been issued yet - and the friendly agent agreed. Two weeks later, Qantas called me, asked for my credit card details and the ticket was finally issued.

Now it was time to add some more flights. I decided to spend one night in London on the way home and booked Luton-Gdansk on Wizz Air, Gdansk-Warsaw on Eurolot and Warsaw-Munich on LOT. Finally, I decided to make a day trip from Singapore. I had already earmarked Singapore-Bangkok on MAI - Myanmar International, but that flight was suddenly gone. Alternatively, I booked Singapore-Macau-Singapore on Air Macau and Tiger Airways.

This is what the final itinerary looked like, including 6 new airlines, 5 new airports and one new type - well, at least that was the plan:

MUC-LHR on British Airways A320
LHR-SIN on Qantas A380
SIN-MFM on Air Macau A319
MFM-SIN on Tiger Airways A320
SIN-DAC on Biman Bangladesh A310-300
DAC-LHR on Biman Bangladesh 777-300ER
LTN-GDN on Wizz Air A320
GDN-WAW on Eurolot ATR 72-200
WAW-MUC on LOT Embraer 175

Map:


Map generated by the Great Circle Mapper - copyright © Karl L. Swartz

The first part of my latest report series will focus on the flight from London to Singapore on Qantas' A380.

[Edited 2012-11-29 09:02:45]

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-11-29 08:57:19 and read 20944 times.


Saturday, May 2012
London (LHR) - Singapore (SIN)
Qantas QF002
Scheduled times: 21:30-17:30
Actual times: 21:56-17:59
Flight duration: 12:34 (hrs)
Distance: 6765 miles
Economy Class, seat 76H

Airbus A380-842
VH-OQG (MSN 047), named "Charles Ulm"
Built in 2009, delivered in 12/2010


1st flight on VH-OQG
6th A380 flight
5th A380 carrier



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Photo © John Richard Thomson
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Photo © Mario Aurich - AirTeamImages


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Photo © Andrew Hunt - AirTeamImages
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Photo © OlivierG



My journey started with an eventless flight from Munich to Heathrow on British Airways A320-200 G-EUYE, fortunately a new registration for me. After the on-time arrival at Terminal 5, I had more than four hours left until departure from Terminal 3. Spotting is nearly impossible from there, so I decided to stay in the Terminal 5 gate area for about two hours. I found a good spot from where I could see planes rolling onto runway 09R:



Finally, I took the airside bus to Terminal 3, passed security and made a short stop at a Qantas transfer desk. I had already checked in online and printed my boarding passes on the day before, but I wanted to know whether the flight was on time. "Yes, it is", a rather reserved agent replied. "Last time I came here, the entire fleet was grounded", I couldn't resist to remark. She didn't say anything and I asked whether the flight would be full. "Yes", the lady simply replied...okay, now it was high time to end this dreary conversation.  Yeah sure

Fortunately, the gate was announced soon and I didn't have to "wait in lounge" any longer. The QF ground staff members checking boarding passes were much friendlier than the lady at the transfer desk. Before I could proceed, I had to give details about my stay and onward journey - due to Singapore immigration regulations, I was told.

And here's the long-desired Qantas giant - VH-OQG was assigned to QF002 today:


Of course I had been hoping to fly on the famous "Nancy-Bird Walton" (VH-OQA), but that restored bird was operating elsewhere as I had already seen on Flighradar24 on the day before.

VH-OQG, one of 12 A380s in the fleet, is named after Australian pioneer aviator Charles Ulm:



Another giant was parked next to VH-OQG - operating for one of Qantas' former main rivals:



Boarding by zones commenced on time and I had to queue up only shortly. "Welcome, Mr. PlaneHunter", a friendly flight attendant said when I stepped on board - that's what I call a good start!  thumbsup 

I had been skeptical about Qantas' choice of cabin colors, but they look actually quite nice in reality. Here's a row in the "red zone":



"Green zone" where I would spend the next 13+ hours:



Here's my row with my seat 76H in the foreground:


Actually I had wanted to sit in the "orange zone" (last section), but all aisle seats in the outer rows were already occupied when I checked the seat map after booking. Reserving a seat in advance meanwhile costs 25 Australian dollars (20 Euro) per sector on international flights. I still paid AUD20 back then.

The dark seatback didn't look bad either in reality:



While I found the 18.1-inch wide seat very comfortable, the 31-inch pitch was not sufficient:


Due to the seatback extending too far down, it was difficult to stretch out - which is really bad on such a long flight. The foot rest was nice, though, and the IFE box didn't take away too much space:



IFE controller:



The amenity kit contained eyeshade and dental care set:



Inflight magazine:



Mistakes anywhere?


Well, they could have added "ER" to "B767-300", specified "B747-400ER" and split up the Dash 8 versions, but these are minor issues…  Wink

Shopping guide and safety card:



Welcome!



Main menu:



That's what I was looking for:



Perfect:



Still pointing towards north:



I was very glad when I realized that the middle seat would remain empty. Even though Qantas could enjoy a healthy load, the plane wasn't full in Economy Class, other than earlier suggested by the lady at the transfer desk.

Shortly before the scheduled departure time, the captain made a welcome announcement and informed that a bag had to be offloaded again due to a missing passenger. While the search was going on, tiring strumming music was played and I was glad to hear the captain again 15 minutes later: "The bag has been found, we are closing now."

We left the gate 26 minutes behind schedule and quickly taxied to runway 09R, directly behind the Emirates A380 which had been parking next to us. QF002 cleared for takeoff:





The four RR Trents quietly accelerated the plane which gently lifted off sooner than expected. This was my sixth A380 flight, but by far the longest, so I was a bit surprised about the quick takeoff. The climb out over London's countless lights was simply amazing.  thumbsup 

I kept following the flight path for the next hour or so. 12 hours and 21 minutes to go:



Flight path straight over Amsterdam, Berlin and Warsaw:





While I was enjoying the IFE, I overheard a flight attendant asking the man behind me (occupying three seats) whether he would agree to move to another row to make room for a sick passenger. He did so and two minutes later, a young couple showed up, with the lady looking sick indeed. Even though she wasn't coughing or sneezing, I certainly didn't like the fact that she would lie behind me for the next 11 hours. Well, I don't know what she was suffering from, but not even 24 hours later, I would turn sick as well... thumbsdown  Coincidence or not? I don't know. More about that to follow in the next part.

Dinner was about to be served, so it was time to have a look at the menu card:



What I found really interesting was the journey planner at the bottom:



Sausages or chicken pie? I wasn't overly impressed by that choice of (very British) dishes:



At least there was ginger ale on the beverage list - and it turned out to be Schweppes!  thumbsup 



Finally I decided to try the chicken pie and I was glad that it was still available...I really wouldn't have wanted these sausages. The tray was a bit small, but everything looked okay:


I must admit that the pie didn't taste bad at all and I also liked the salad. However, the strawberry fool tasted strange.

After dinner, I decided to have a hot drink, but the flight attendant with coffee and tea pots was rushing through the aisle so quickly that she missed my request. When she was passing again, I stopped her and she kindly offered various drinks, including hot chocolate and peppermint tea.

Shortly after dinner trays had been recollected, the flight attendants distributed "Refresh" bags...



...including water and snacks for the night - actually a very good idea considering that many passengers cannot access the aisle easily:



After the cabin lights had been dimmed, I went for a walk. The next self serve snack bar was located just a few steps away from my seat, in the galley section between the green and the orange zone:



This is the large snack bar at the rear of the cabin:





The stairway up to more comfortable cabin sections:



Moving around wasn't easy in the darkness:



Now I was trying to get some sleep which wasn't easy due to the noise in the cabin. Yes right, noise! There was a loud snorer just across the aisle and the A380's quietness was a curse rather than a blessing in this case.  Embarrassment Anyway, I still managed to snooze for a while.

When I woke up again, we were already cruising over Pakistan...



...province of Baluchistan, to be precise:





What an amazing tail cam view:



Now it was time to have a closer look at the on-demand IFE system. According to Qantas, there are 1500 options including up to 100 movies, over 500 television programs, 1000 CDs, a selection of audio books, 20 radio channels, 80 games and Lonely Planet interactive destination guides. Entertainment main menu:



Movies:



Features on board:



Cabin overview with lavatory and snack bar guide:



Seat features:



Messaging:



No data uploaded here - I prefer the printed menus anyway:


Qantas' latest IFE system which is available on the A380s and selected 747-400s offers a great selection of options and can keep you entertained for a long time. Of course it still cannot match Emirates' excellent ice digital widescreen entertainment system.

Cabin lighting turned up again before breakfast service:



Little reminder:



I preferred the hot meal over the continental breakfast:


While fruit and pastry were fine, the partly fatty main course was nothing to write home about.

The remaining flight time passed quickly and it was time to switch back to the tail camera view again:



Almost there:



Final approach over countless ships:



We touched down after a flying time of 12 hours and 34 minutes and arrived at our Terminal 1 gate 29 minutes behind schedule:



Now it was a good opportunity to take a cabin shot in daylight:



One last picture of VH-OQG which was now being prepared for its onward journey to Sydney:



After leaving the gate area, I headed straight to the Ambassador Transit Hotel in Terminal 1 where I had booked a room for 10 hours - the plan was to enter Singapore on the next day after my side trip to Macau. Actually I had asked for a room in the hotel's Terminal 2 facility where my Air Macau flight would depart from, but it was already fully booked. The hotel isn't cheap, but you cannot beat its location. My room was functional, but the furnishing was showing its age:


Unfortunately, it wasn't possible to entirely switch off the air conditioning, so I permanently felt an air draft - probably another contribution to the next days' events.

Nice view from the room - Cathay Pacific 777-300, Jetstar A330-200 and Air France 777-300ER F-GZNE in Skyteam colors...



...JAL 767-300ER JA653J and some SIA birds:


As soon as the daylight was gone, it was time to rest considering that I had to leave my room again at 04:30 in the morning. Story to be continued...

[Edited 2012-11-29 09:36:25]

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-11-29 08:58:00 and read 20818 times.

Conclusion
Qantas offers a decent Economy Class product on its A380. But while the seats are very comfortable, the 31-inch pitch is absolutely insufficient. The advanced IFE system keeps you entertained for a long time and the catering (including self service snacks) doesn't leave you hungry. However, the meals couldn't overly impress me. The flight attendants were friendly in general, but I missed a personal touch in many cases. Would I choose Qantas on a long-haul route again? Yes, but I probably wouldn't book a flight which lasts longer than 10 hours.


Best Regards,
PlaneHunter



P.S.: Just in case you missed them - my previous trip reports:
No A380, But Still Great: ICN-DXB, EK 77W J Class
Taipei 101 & Flawed Prestige Class On Korean A330
Double Letdown To BKK & TPE: UL A330/A340, CI 744
5* Carrier, Hilton Suite & Dubai's Epic Landmarks
India's Finest? BKK-BOM-LHR, Jet Airways 738 & 77W
3x Asian Quality: CGK-SIN-HKT-BKK On GA, FD & PG
Blast From The Past: Sriwijaya 732 & Lion Air 739
Widebody Hopping & KUL Spotting: SIA A330, KLM 77W
QF A380 Grounded, Bags Lost - LHR-SIN, TK A330/340
Type Downgrade, Class Upgrade: EgyptAir Business
Long-Haul Cabin On A 737: MUC-CAI On PrivatAir
1 Day, 2 Highlights: Big A.net Meeting & LAN A340
Imperfect Giant: CPT-JNB-FRA On SA A332 & LH A380
BA Vs. LCC, African Way: JNB-DUR-CPT, Comair/Mango
Africa's Best Airline? FRA-JNB On SAA A340-600
Fuel Dump & Return To CDG: Enroute To LAX On 9/11
Greek Quality: Aegean, Olympic & Istanbul Spotting
Exploring A Virgin: VS A343/A346 & Dubai Delights
Superb Stübli & Crew: LAS-LAX-ZRH-MUC, LX J Class
Grand Canyon & More: Scenic Flight On Dornier 228
San Francisco Sunshine...and A Frontier Fiasco
Fully Flat Bed to SFO: SWISS' New Business Class
Mountains, Meals & More: SunExpress Vs. Pegasus
Crossing Two Oceans: AKL-SFO-MUC, NZ 777 & LH A346
Bad Weather & Other Bad Luck: Touring New Zealand
Trans-Tasman Treat: Aerolineas Argentinas A340-200
Detours To Sydney: Wildlife, Tiger, REX & QFLink
Thai Fails To Impress: MUC-BKK-BNE On 744 & 777
Painful Delay & My 100th Airline: AF A380, VO F100
Fifth Freedom Tidbit: Kuwait Airways A300-600
Ship Vs. Plane: Porto Santo Line & Sata Air Açores
Awesome Approach, Splendid Scenery: LIS, FNC & TAP
Guernsey, Ash Cloud Alarm & Mostly Empty SQ 77Ws
Totally Thrilling: Scenic Flight On Lufthansa A380
Cirrus D38, Adria CRJ & Captain Niki Lauda On Duty
Monarch Hot Meal, E195 & More: PMI-ALC-MAN-MUC
Premium Meal & Palma Spotting: MUC-PMI, DE 757-300
The Dead Slow Transfer: PEK-MUC On Air China A332
Cancellation Brings Joy: HKG-PEK on Dragonair A330
A380 Cacophony, 777 Star Livery: DXB-SIN-HKG on SQ
The Next 5* Carrier? MUC-MCT-DXB, Oman Air A330
Turkey For 1.5 Hrs: Daytrip To AYT On Sky Airlines
CO Scores Again: ATL-IAH-EWR-FRA On ERJ, 752 & 764
Riding The Ultra Long-Haul Twin: Delta 777-200LR
Pacific Coast Jaunt: 3 Carriers, E120, E140 & Fog
The Ultimate 737: LHR-IAH-PDX On CO 777 & 739ER
Bye Bye, Hell! TRD-OSL-TXL-NUE - DY/AB/HE DH4
My Trip To Hell: NUE-CPH-OSL-TRD On Cimber & SAS
SFO-YUL-FRA: Map- & Sleepless On Air Canada's 77W
Sin City Gloss & Virgin America's Chic First Class
Seat Dilemma & Canyon Glamour: FRA To LAX, AC 763
On Par With Air France? DTW-AMS-MUC, KLM A330
Goodbye, Red Tails! DC-9-40/50 & Chicago Tour
Champagne & World Of Coke: Air France A340 To ATL
"Mission A380": Disappointing Legs On BA/BD/EI
Delights Of Doha, 773 & 77W: DOH-DXB-LHR On EK
A380 Really a Step Forward? LHR-DXB-DOH On EK
Quality & Style: HKG-LHR On Air New Zealand 744
Taiwan Trio: TransAsia, UNI Air And The Taipei 101
"The Wings Of Taiwan": EVA Air A332, 744 Combi
SHA-SZX, Shanghai 757: Delayed By The Military
PEK-SHA, China Eastern A330 & Shanghai At Night
Striking Newcomer: Berlin-Beijing On Hainan A330
Short & Splendid: MXP-MUC On Air Dolomiti's 146
3 Hours On Blue1: HEL-MXP On The MD-90
Winglets On A Classic: MUC-RIX-HEL On Air Baltic
BCN-MAD-ZRH-MUC: UX Shuttle Meets Swiss Quality
MUC-MAD-BCN: Star MD-87 & The Pain Of Vueling
Low Fares, Lovely Island: AK & Best Of Langkawi
4 Stars Or 5 Stars? FRA-KUL-FRA, Malaysia 777s
First And Last Time? JFK-FCO-MUC, Alitalia 777
JFK For 1 Day: Transatlantic Hop On CSA's A310
Sardinian Sun, Shiny New 73Gs & Cramped Mad Dog
Top And Flop: KIX-HEL-MUC, Finnair A320 & MD-11
The 524-Seat Twin-jet: HND-ITM On ANA 777-300
Kobe For 1 Hour: 767-Quickie On ANA & Skymark
Rocketing To Tokyo: FUK-HND On JAL (ex-JAS) 777
Oddities & Okinawa: JTA 734 & JAL 744D(Domestic)
MUC To Nagoya: Finnair E170 & (Old) "New" A340
Mad Dog, A320 Tech Delay & Best Of Lanzarote
Canaries Prop-Hopping: Islas Airways & Naysa
Canaries And Confusion: LH CRJ900 & Spanair A321
Hubbing For 162 Miles: HOQ-FRA-STR Ret On IQ/EW/LH
BOS-JFK-AMS-MUC: SSSS-Check And KLM 777
ATL-PIT-JFK-BOS: FL B717, JetBlue E190 And Delays
MUC-AMS-MEM-ATL On NWA A332 And 40-year-old DC-9
FRA-BKK-FRA Via CMB: SriLankan A332 & A343
BNE-SIN-DXB-MUC On Emirates B772ER & B773
2 Hours In Paradise: Hamilton Island (JQ/DJ)
BNE-SYD-BNE: Domestic Run On QF’s Oldest B747-400
Testing Qantas: SYD-MEL-SYD-BNE (B738, B763, A332)
Going Down Under: MUC-DXB-SYD On EK A332 & A345
Surprised By NIKI's Newest A320 & Screw-up By AB
Leisure Vs. Full Service: Condor & SN Brussels
"betterFly" On LH: Business Class For 99 Euro
Weekend Transatlantic Trip (2): US A321 & B762
Transatlantic For A Weekend (1): MUC-DCA On US


[Edited 2012-11-29 09:41:05]

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: gabrielchew
Posted 2012-11-29 09:38:06 and read 20511 times.

Great that you finally managed to get a flight on the QF A380....looks like you had a good flight. Shame you got sick though.

Quoting PlaneHunter (Thread starter):
Then I booked MUC-LHR-SIN on British Airways and the Qantas A380 on Qantas' website, by using my voucher. At this point of time, I wasn't asked yet to enter my credit card details and was told that Qantas would contact me for that. Two days after booking, the fare fell which I found a bit frustrating. So I called Qantas and asked for a rebooking to get the lower price considering that the ticket hadn't been issued yet - and the friendly agent agreed. Two weeks later, Qantas called me, asked for my credit card details and the ticket was finally issued.

That sounds pretty round-a-bout. I'm surprised it took so long to get issued.

Quoting PlaneHunter (Thread starter):
Due to the seatback extending too far down, it was difficult to stretch out - which is really bad on such a long flight. The foot rest was nice, though, and the IFE box didn't take away too much space:

Doesn't sound good

Quoting PlaneHunter (Thread starter):
Sausages or chicken pie? I wasn't overly impressed by that choice of (very British) dishes:

I guess the majority of the pax will be from UK or OZ, so sticking to some old favourites. I'm sure EK would have some more varied options. SQ would have had something Chinese i'm sure.

Quoting PlaneHunter (Thread starter):
she kindly offered various drinks, including hot chocolate and peppermint tea.

I like that QF offers these, as well as the refesh bag...it's the little things!

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-11-29 09:46:21 and read 20470 times.

Quoting gabrielchew (Reply 3):
Great that you finally managed to get a flight on the QF A380....looks like you had a good flight.

Hi Gabriel, thanks for your comments! It was a good flight indeed.

Quoting gabrielchew (Reply 3):
Shame you got sick though.

Yes, that screwed up the trip and the chance for a meeting in London!

Quoting gabrielchew (Reply 3):
That sounds pretty round-a-bout. I'm surprised it took so long to get issued.

According to an agent in QF's Frankfurt office, numerous tickets were issued with a delay back then.

Quoting gabrielchew (Reply 3):
I guess the majority of the pax will be from UK or OZ, so sticking to some old favourites.

True!

Quoting gabrielchew (Reply 3):
I like that QF offers these, as well as the refesh bag...it's the little things!

No doubt about that.


PH

[Edited 2012-11-29 09:47:12]

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: flightsimboy
Posted 2012-11-29 10:47:23 and read 20221 times.

Hey Plane Hunter (How I love that name!!)

Glad to see the rewards from the cancellation of your previous QF flights come to fruition finally.

Quoting PlaneHunter (Thread starter):
Of course I had been hoping to fly on the famous "Nancy-Bird Walton" (VH-OQA), but that restored bird was operating elsewhere as I had already seen on Flighradar24 on the day before.

Would have been nice to fly on Nancy-Bird Walton, but you have a similiar aviation pioneer having the honour of carrying you on your first Qantas flight!!

Quoting PlaneHunter (Thread starter):
Another giant was parked next to VH-OQG - operating for one of Qantas' former main rivals:

What a great flight to commemorate the new partnership between Qantas and Emirates. Oh yes, they were rivals previously. Strange how even in life sometimes enemies become friends!!

Quoting PlaneHunter (Thread starter):
The dark seatback didn't look bad either in reality:

I guess that dark seatback is standard across all three cabins as opposed to the front covers of red, green and orange...the colours I guess do help in helping those not too accquainted with walking between cabins to get their bearings instantly by identifying the colours.

Quoting PlaneHunter (Thread starter):
That's what I was looking for:
Quoting PlaneHunter (Thread starter):
Perfect:

  

Quoting PlaneHunter (Thread starter):

Inflight magazine:

Nice they have the online version link printed at the bottom.

Quoting PlaneHunter (Thread starter):
Well, they could have added "ER" to "B767-300", specified "B747-400ER" and split up the Dash 8 versions, but these are minor issues…

Yes minor issues, which only you PH could have identified!!

Quoting PlaneHunter (Thread starter):
I was very glad when I realized that the middle seat would remain empty
Quoting PlaneHunter (Thread starter):
Shortly before the scheduled departure time, the captain made a welcome announcement and informed that a bag had to be offloaded again due to a missing passenger

Perhaps your middle seat occupant went missing lol

Quoting PlaneHunter (Thread starter):
The climb out over London's countless lights was simply amazing.

Were these the views on the cam? I noticed you had an aisle seat.

Quoting PlaneHunter (Thread starter):
While I was enjoying the IFE, I overheard a flight attendant asking the man behind me (occupying three seats) whether he would agree to move to another row to make room for a sick passenger. He did so and two minutes later, a young couple showed up, with the lady looking sick indeed. Even though she wasn't coughing or sneezing, I certainly didn't like the fact that she would lie behind me for the next 11 hours. Well, I don't know what she was suffering from, but not even 24 hours later, I would turn sick as well... Coincidence or not? I don't know. More about that to follow in the next part.

That is not very nice, could have been far worse if the sick person was sitting next to you.

Quoting PlaneHunter (Thread starter):
What I found really interesting was the journey planner at the bottom:

That is a great feature.

Quoting PlaneHunter (Thread starter):
At least there was ginger ale on the beverage list - and it turned out to be Schweppes!

  


Quoting PlaneHunter (Thread starter):
After dinner, I decided to have a hot drink, but the flight attendant with coffee and tea pots was rushing through the aisle so quickly that she missed my request. When she was passing again, I stopped her and she kindly offered various drinks, including hot chocolate and peppermint tea.

Shortly after dinner trays had been recollected, the flight attendants distributed "Refresh" bags...

So they have changed the Snack on Q bag to "Refresh"....I prefer the Snack on Q better. Here is a pic from my own Qantas flight in 2008, with the yummy hot chocolate with marshallows pic included.

Quoting PlaneHunter (Thread starter):
The next self serve snack bar was located just a few steps away from my seat, in the galley section between the green and the orange zone:
Quoting PlaneHunter (Thread starter):
This is the large snack bar at the rear of the cabin:

Doesn't look to be raided lol...unless they have a good method of keeping restocked all the time

Quoting PlaneHunter (Thread starter):
...province of Baluchistan, to be precise:

More like over the province of Punjab, but could be in between the two of them....but great of you to be precise!!

Quoting PlaneHunter (Thread starter):
What an amazing tail cam view:

Yes impressive indeed.

Quoting PlaneHunter (Thread starter):
Now I was trying to get some sleep which wasn't easy due to the noise in the cabin. Yes right, noise! There was a loud snorer just across the aisle and the A380's quietness was a curse rather than a blessing in this case. Anyway, I still managed to snooze for a while.

I wonder what it would sound like with not too happy babies or children running around in the cabin. Noise cancelilng headphones seem to be the solution when travelling on the A380 lol

Quoting PlaneHunter (Thread starter):
Now it was time to have a closer look at the on-demand IFE system. According to Qantas, there are 1500 options including up to 100 movies, over 500 television programs, 1000 CDs, a selection of audio books, 20 radio channels, 80 games and Lonely Planet interactive destination guides. Entertainment main menu:

They do seem to have a lot more now.

Quoting PlaneHunter (Thread starter):
I preferred the hot meal over the continental breakfast:

Look how eerily similar our breakfasts look like, except yours seems to have come with yougurt. Have to remember to order the hot breakfast next time and not make a mistake saying Continental like on my last trip lol

Quoting PlaneHunter (Thread starter):
Unfortunately, it wasn't possible to entirely switch off the air conditioning, so I permanently felt an air draft - probably another contribution to the next days' events.

That is a shame, with this also happening in Dubai. Stayed at a friend's place and actually had to shut the AC off in order not to be cold....and I am so used to the cold here in Toronto.

Quoting PlaneHunter (Thread starter):
Nice view from the room - Cathay Pacific 777-300, Jetstar A330-200 and Air France 777-300ER F-GZNE in Skyteam colors...

Amazing views....Glad you could stay there!!

Quoting PlaneHunter (Thread starter):
DAC-LHR on Biman Bangladesh 777-300ER

Really looking forward to seeing your trips on the Biman Bangladesh 777-300ER!! Sorry PH but you know I'm not too fond of the smaller bugs lol

Quoting PlaneHunter (Thread starter):
My friend and legendary user The777Man and I decided to meet in Singapore during that trip - and his main target was the new Biman Bangladesh 777-300ER which he was hoping to get on a short hop to/from Dhaka. However, when searching for flights between Singapore and Europe for myself, I noticed that Biman was offering SIN-DAC-LHR, operated by 737-800 and 777-300ER, for a decent price. I told him about that and it was just a matter of a few days until we agreed on a travel date and booked that combo on the carrier's website. We were really looking forward to our first mission together. Some time after booking, the 737-800 was replaced by an A310-300 which was an additional treat.

Hey nice to meet The777Man...quite a legend himself!!

Quoting PlaneHunter (Thread starter):
Reserving a seat in advance meanwhile costs 25 Australian dollars (20 Euro) per sector on international flights.

Are you kidding me!!

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-11-29 11:06:37 and read 20149 times.

Quoting flightsimboy (Reply 5):
Hey Plane Hunter (How I love that name!!)

Hi flightsimboy, that's nice to hear!

Quoting flightsimboy (Reply 5):
Glad to see the rewards from the cancellation of your previous QF flights come to fruition finally.

Yes, finally.

Quoting flightsimboy (Reply 5):
Would have been nice to fly on Nancy-Bird Walton, but you have a similiar aviation pioneer having the honour of carrying you on your first Qantas flight!!

That's true. I read about Charles Ulm when working on this report, really interesting.

Quoting flightsimboy (Reply 5):
Strange how even in life sometimes enemies become friends!!

Let's wait and see if they become real friends...

Quoting flightsimboy (Reply 5):
Nice they have the online version link printed at the bottom.

  

Quoting flightsimboy (Reply 5):
Yes minor issues, which only you PH could have identified!!

Well, who knows.  
Quoting flightsimboy (Reply 5):
Perhaps your middle seat occupant went missing lol

Good point. But there were numerous empty seats around.

Quoting flightsimboy (Reply 5):
Were these the views on the cam?

Yes!

Quoting flightsimboy (Reply 5):
That is not very nice, could have been far worse if the sick person was sitting next to you.

Even worse? Who knows. Wait until you see part II.

Quoting flightsimboy (Reply 5):
So they have changed the Snack on Q bag to "Refresh"....I prefer the Snack on Q better. Here is a pic from my own Qantas flight in 2008, with the yummy hot chocolate with marshallows pic included.

Thanks for posting your pics!

Quoting flightsimboy (Reply 5):
Doesn't look to be raided lol...unless they have a good method of keeping restocked all the time

I took these pictures not long after dinner service.

Quoting flightsimboy (Reply 5):
More like over the province of Punjab, but could be in between the two of them....but great of you to be precise!!

I checked some maps to find it out, it wasn't easy to determine.

Quoting flightsimboy (Reply 5):
I wonder what it would sound like with not too happy babies or children running around in the cabin. Noise cancelilng headphones seem to be the solution when travelling on the A380 lol

Some people need them on the 777, others need them on the A380...  

Quoting flightsimboy (Reply 5):

Look how eerily similar our breakfasts look like, except yours seems to have come with yougurt. Have to remember to order the hot breakfast next time and not make a mistake saying Continental like on my last trip lol

Yours looks much better than mine!

Quoting flightsimboy (Reply 5):
That is a shame, with this also happening in Dubai.

It hasn't happened yet in Dubai, fortunately...

Quoting flightsimboy (Reply 5):
Really looking forward to seeing your trips on the Biman Bangladesh 777-300ER!! Sorry PH but you know I'm not too fond of the smaller bugs

I'm sorry to disappoint you, but there won't be a BG 77W report from me, unfortunately...I was not able to take the Biman flights. Unfit to fly.   

Quoting flightsimboy (Reply 5):
Hey nice to meet The777Man...quite a legend himself!!

Always great to meet him!

Quoting flightsimboy (Reply 5):
Are you kidding me!!

No, just read it on QF's website.


PH

[Edited 2012-11-29 11:09:06]

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: flightsimboy
Posted 2012-11-29 11:28:22 and read 20046 times.

Quoting PlaneHunter (Reply 6):
I'm sorry to disappoint you, but there won't be a BG 77W report from me, unfortunately...I was not able to take the Biman flights. Unfit to fly.

Oh that is just terrible!! Sorry if my eagerness to see that report actually led to giving part of the plot away!! Very sorry though to hear you got sick.

Quoting PlaneHunter (Reply 6):
No, just read it on QF's website.

Something to keep in mind when flying with Qantas. However for me it would be on the LAX-SYD-LAX sectors so just two for me.

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-11-29 11:36:50 and read 20007 times.

Quoting flightsimboy (Reply 7):
Oh that is just terrible!! Sorry if my eagerness to see that report actually led to giving part of the plot away!! Very sorry though to hear you got sick.

Yes, it was indeed terrible and most challenging. Interestingly, I ended up on another 77W and another A380 on the way home, operated by one of my favorite airlines...but I would have preferred BG.

Quoting flightsimboy (Reply 7):
Something to keep in mind when flying with Qantas. However for me it would be on the LAX-SYD-LAX sectors so just two for me.

Even though it's not cheap, I would reserve seats on these long sectors.


PH

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: Sultanils
Posted 2012-11-29 11:37:50 and read 20002 times.

Hello PH,

Thanks for this excellent piece once again! Good to see you were at last able to get on that 'postponed' QF A380. Your experience mirrors very well the one that fellow a.netter and video blogger RvXKaZ had no too long ago. While the flight itself was certainly not bad, I find the lack of legroom on longhaul flights a serious issue...

Quoting PlaneHunter (Thread starter):
So I called Qantas and asked for a rebooking to get the lower price considering that the ticket hadn't been issued yet - and the friendly agent agreed.

Good to hear that. I probably wouldn't think of that but indeed, if the ticket was not issued yet you had every right to change it.

Quoting PlaneHunter (Reply 1):
now it was high time to end this dreary conversation.

She apparently wasn't in the best of 'customer service' offering mood.

Quoting PlaneHunter (Thread starter):
the 31-inch pitch was not sufficient

So can you maybe say that this is due to the bad seat design? Still, 31-inch is not much but quite standard.

Quoting PlaneHunter (Thread starter):
Mistakes anywhere?

The ones that you mentioned were not really mistakes pur sang. Only some minor details that were lacking  

Quoting PlaneHunter (Thread starter):
QF002 cleared for takeoff:

Those tailcam views are really great, I agre.

Quoting PlaneHunter (Thread starter):
What I found really interesting was the journey planner at the bottom

That's indeed quite smart so that people know more or less what to expect at what time during the flight.

Quoting PlaneHunter (Thread starter):
...including water and snacks for the night - actually a very good idea considering that many passengers cannot access the aisle easily

While it's a great idea, I do believe that it can be a waste as well. Wouldn't it be better to let people stand up and go to the galley to help themselves (especially the food items)? I think the cleaning staff will find quite some unused (food) items after the flight...

Sultanils

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-11-29 12:04:20 and read 19894 times.

Quoting Sultanils (Reply 9):
Thanks for this excellent piece once again!

Hi Nils, many thanks for your nice comments!

Quoting Sultanils (Reply 9):
Good to see you were at last able to get on that 'postponed' QF A380.

Yes, I'm glad I finally made it onto that bird...I hope it won't be as difficult to add the next A380 carrier to my log.

Quoting Sultanils (Reply 9):
While the flight itself was certainly not bad, I find the lack of legroom on longhaul flights a serious issue...

Absolutely.

Quoting Sultanils (Reply 9):
Good to hear that. I probably wouldn't think of that but indeed, if the ticket was not issued yet you had every right to change it.

Yes, I was prepared for a longer discussion, but the friendly agent accepted my request immediately.

Quoting Sultanils (Reply 9):

She apparently wasn't in the best of 'customer service' offering mood.

Well, who knows...maybe she had to deal with many outraged passengers back in October 2011...

Quoting Sultanils (Reply 9):
So can you maybe say that this is due to the bad seat design? Still, 31-inch is not much but quite standard.

It's not necessarily a bad design, but one inch more would make a difference. It's the same in LH's case. In contrast, AF, EK, and SQ offer 32" of pitch in Y Class, KE even 34".

Quoting Sultanils (Reply 9):
The ones that you mentioned were not really mistakes pur sang. Only some minor details that were lacking

Well, that's a matter of opinion.  

Quoting Sultanils (Reply 9):
Those tailcam views are really great, I agre.

The best feature on the A380 IMO.

Quoting Sultanils (Reply 9):
That's indeed quite smart so that people know more or less what to expect at what time during the flight.

  

Quoting Sultanils (Reply 9):
While it's a great idea, I do believe that it can be a waste as well. Wouldn't it be better to let people stand up and go to the galley to help themselves (especially the food items)? I think the cleaning staff will find quite some unused (food) items after the flight...

The problem is that many people cannot access the aisle easily in a 3-4-3 configuration, especially on night flights. Would be interesting to know how many passengers do consume the items.


PH

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: 817Dreamliiner
Posted 2012-11-29 12:43:37 and read 19758 times.

Another Great Report!

Though in Y class this time, was still an enjoyable read! Loved the pics with the tail camera, I wish all aircraft had this! Thanks for sharing your report again, looking forward to more in the future 

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-11-29 12:51:04 and read 19723 times.

Quoting 817Dreamliiner (Reply 11):
Another Great Report!
Quoting 817Dreamliiner (Reply 11):
Though in Y class this time, was still an enjoyable read!

Many thanks for your feedback, Yvan!

Quoting 817Dreamliiner (Reply 11):
Loved the pics with the tail camera, I wish all aircraft had this!

Oh yes, would be great to find it on other widebodies, too. The 787 with shark tail and camera would be a hot bird!

Quoting 817Dreamliiner (Reply 11):
Thanks for sharing your report again, looking forward to more in the future

Nice to hear, thanks! More reports to follow.


PH

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: thegoldenargosy
Posted 2012-11-30 00:15:06 and read 18586 times.

Quoting PlaneHunter (Reply 1):
"Last time I came here, the entire fleet was grounded", I couldn't resist to remark. She didn't say anything and I asked whether the flight would be full. "Yes", the lady simply replied...okay, now it was high time to end this dreary conversation

That is the quickest way to end a conversation with an airline employee. She most likely went through hell with the grounding and the last thing she needs is a cute comment about it.

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-11-30 00:32:38 and read 18556 times.

Quoting thegoldenargosy (Reply 13):
That is the quickest way to end a conversation with an airline employee. She most likely went through hell with the grounding and the last thing she needs is a cute comment about it.

I wasn't in an overly comfortable situation either when QF left me stranded without any assistance back then. And I wouldn't have made that remark if she had been a bit more friendly initially. It's the customers who secure her job, nobody else.


PH

[Edited 2012-11-30 00:39:13]

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: lychemsa
Posted 2012-11-30 04:04:08 and read 18112 times.

I agree that 31 inches is insufficient. Unfortunately there are not too many European airlines or US that offer at least 32 inches anymore.

I flew Qantas in 1986 from Los Angeles to Sydney and the legroom was great and the meals were very generous. The cake was huge.

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-11-30 04:20:18 and read 18083 times.

Quoting lychemsa (Reply 15):
I agree that 31 inches is insufficient.

  

Quoting lychemsa (Reply 15):
Unfortunately there are not too many European airlines or US that offer at least 32 inches anymore.

There are still some carriers offering at least 32", e.g. AA (777 only), AF, AY, AZ (777 only), IB, LH (A343 only), LX, SK, TK and TP. Some others offer something between 31" and 33".

Quoting lychemsa (Reply 15):
I flew Qantas in 1986 from Los Angeles to Sydney and the legroom was great and the meals were very generous. The cake was huge.

Good old times!


PH

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: Widebodyroga
Posted 2012-11-30 05:38:53 and read 17901 times.

Hey PlaneHunter. Nice first installment. Judging by your full-itinerary map there are many more exciting installments to come!

Quoting PlaneHunter (Thread starter):
Qantas not only paid for all our additional expenses and paid a compensation of €600 (EU regulations), but also sent us vouchers worth €190, valid one year - which I decided to use for a new attempt to get on the carrier's A380.

That's pretty sweet. Sometimes it kinda makes you wonder whether you want your flight to go ahead or not. As long as I'm not in a hurry I wouldn't mind such a "deal".

Quoting PlaneHunter (Thread starter):
The dark seatback didn't look bad either in reality:

Not sure if I like it but it definitely looks unique.

Quoting PlaneHunter (Thread starter):
and the IFE box didn't take away too much space:

Thank you Qantas (or Airbus). This is how it should be!

Quoting PlaneHunter (Thread starter):
Well, they could have added "ER" to "B767-300", specified "B747-400ER" and split up the Dash 8 versions, but these are minor issues…

You Germans. Always in pursuit of perfection  .

Quoting PlaneHunter (Thread starter):
other than earlier suggested by the lady at the transfer desk.

She probably wasn't even listening to you then. That's a shame.

Quoting PlaneHunter (Thread starter):
certainly didn't like the fact that she would lie behind me for the next 11 hours. Well, I don't know what she was suffering from, but not even 24 hours later, I would turn sick as well...

Oh my. That's unfortunate. Most contagious diseases require a 48+ hour incubation period though. Unless this was something of a special nature...? I hope this did not ruin your vacation.

Quoting PlaneHunter (Thread starter):
There was a loud snorer just across the aisle and the A380's quietness was a curse rather than a blessing in this case.

Did the amenity kit not come with any earplugs?

Quoting PlaneHunter (Thread starter):
Cabin overview with lavatory and snack bar guide:

That's pretty nice. I wish all IFE systems offered this (unfortunately not the case).

Stojan

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-11-30 06:17:18 and read 17830 times.

Quoting Widebodyroga (Reply 17):
Hey PlaneHunter. Nice first installment.

Hi Stojan, many thanks for your comments!

Quoting Widebodyroga (Reply 17):
Judging by your full-itinerary map there are many more exciting installments to come!

Unfortunately not...I could take two more flights and then I was grounded at SIN. It was a major screw-up, details to follow in part II.

Quoting Widebodyroga (Reply 17):
That's pretty sweet. Sometimes it kinda makes you wonder whether you want your flight to go ahead or not. As long as I'm not in a hurry I wouldn't mind such a "deal".

Yes, the outcome was nice. But being left stranded without any assistance is very bad to begin with - we were just lucky that TK could fly us to SIN so quickly and for a decent fare. Not to talk about the lost bags. It would have been a nightmare for inexperienced travellers. And after the trip, it was a hassle to send all required documents to QF (mail box limitations etc). And we only got the €600 compensation because an EU airport was involved.

Quoting Widebodyroga (Reply 17):
Thank you Qantas (or Airbus). This is how it should be!
EK has even better ones on the A380 (and newer 777s):

Quoting Widebodyroga (Reply 17):
You Germans. Always in pursuit of perfection

 

Quoting Widebodyroga (Reply 17):
She probably wasn't even listening to you then. That's a shame.

  

Quoting Widebodyroga (Reply 17):

Oh my. That's unfortunate. Most contagious diseases require a 48+ hour incubation period though. Unless this was something of a special nature...?

Depending on the kind of virus, the incubation period can be as low as as 8-10 hours I was told. Well, who knows...

Quoting Widebodyroga (Reply 17):
I hope this did not ruin your vacation.

Yes, that's what happened.

Quoting Widebodyroga (Reply 17):
Did the amenity kit not come with any earplugs?

No - probably because QF is still convinced that those are a waste on the A380. Hopefully those will be added in the future.

Quoting Widebodyroga (Reply 17):
That's pretty nice. I wish all IFE systems offered this (unfortunately not the case).

True. And I'd like to see tail cam on other types, too.


PH

[Edited 2012-11-30 06:18:41]

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: The777Man
Posted 2012-11-30 10:46:33 and read 17471 times.

Hi PlaneHunter!

Thanks for another amazing report with amazing pictures !

I have been looking forward to this one for about six months as well!  . Joking aside, it's great to see you finally this report online. Take your time to post whenever it works for you.

Quoting PlaneHunter (Thread starter):
My friend and legendary user The777Man and I decided to meet in Singapore during that trip - and his main target was the new Biman Bangladesh 777-300ER which he was hoping to get on a short hop to/from Dhaka. However, when searching for flights between Singapore and Europe for myself, I noticed that Biman was offering SIN-DAC-LHR, operated by 737-800 and 777-300ER, for a decent price. I told him about that and it was just a matter of a few days until we agreed on a travel date and booked that combo on the carrier's website. We were really looking forward to our first mission together. Some time after booking, the 737-800 was replaced by an A310-300 which was an additional treat.

Thanks for the kind words; I had very much looked forward to fly together. Sometime in the future it will happen.

Quoting PlaneHunter (Reply 1):
they look actually quite nice in reality.

Seats looks okay but it does not seem very comfortable. Glad that looks are deceiving in this case.

Quoting PlaneHunter (Reply 1):
Reserving a seat in advance meanwhile costs 25 Australian dollars (20 Euro) per sector on international flights.

That seems very expensive! That includes all seats even exit rows ?

Quoting PlaneHunter (Reply 1):
The amenity kit contained eyeshade and dental care set:

Nice to get an amenity kit in Y but probably a lot of people continue all the way to SYD.

Quoting PlaneHunter (Reply 1):
I was very glad when I realized that the middle seat would remain empty.

You were lucky with that. It makes a huge difference comfort wise if the seat next you is open. That's my experience.

Quoting PlaneHunter (Reply 1):
While I was enjoying the IFE, I overheard a flight attendant asking the man behind me (occupying three seats) whether he would agree to move to another row to make room for a sick passenger. He did so and two minutes later, a young couple showed up, with the lady looking sick indeed. Even though she wasn't coughing or sneezing, I certainly didn't like the fact that she would lie behind me for the next 11 hours. Well, I don't know what she was suffering from, but not even 24 hours later, I would turn sick as well...   Coincidence or not? I don't know. More about that to follow in the next part.

That could very well be the reason for what happened later.

Quoting PlaneHunter (Reply 1):
Sausages or chicken pie? I wasn't overly impressed by that choice of (very British) dishes:

Very bad choices for dinner! Food looks awful too. Glad it actually tasted good.

Quoting PlaneHunter (Reply 1):
flight attendants distributed "Refresh" bags...

That's a great idea! Contents doesn't look to healthy but seems perfect for me  
Quoting PlaneHunter (Reply 1):
the partly fatty main course was nothing to write home about.

Breakfast looks much better than dinner! I'm not so picky about fatty meats so would have had no problem about eating that.

Glad you had a nice flight although you probably got sick from it. Dinner doesn't look to great and IFE seems to be nice as expected.

Very much looking forward to the next part!

The777Man

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-11-30 11:37:39 and read 17383 times.

Quoting The777Man (Reply 19):
Thanks for another amazing report with amazing pictures !

Hi Lars, thanks a lot! Great to hear you liked it.

Quoting The777Man (Reply 19):
I have been looking forward to this one for about six months as well!

 

Quoting The777Man (Reply 19):
Take your time to post whenever it works for you.

  

Quoting The777Man (Reply 19):
Thanks for the kind words; I had very much looked forward to fly together. Sometime in the future it will happen.

Oh yes, that will happen. KE A380, LAX-ICN, and you will enjoy it, no doubt about that. 
Quoting The777Man (Reply 19):
That seems very expensive! That includes all seats even exit rows ?

No, that's just for regular seats. I have just checked and cannot believe what I found: 90AUD for flights between Europe and Asia and 180AUD for flights between Europe and Australia!!!

Quoting The777Man (Reply 19):
You were lucky with that. It makes a huge difference comfort wise if the seat next you is open. That's my experience.

  

Quoting The777Man (Reply 19):
That could very well be the reason for what happened later.

Yes, that could have been the reason - considering that it was a really special problem which I hadn't experienced before...


Quoting The777Man (Reply 19):
That's a great idea! Contents doesn't look to healthy but seems perfect for me

Shortbread, potato crisps. chocolate bar, truly healthy stuff!  

Quoting The777Man (Reply 19):
IFE seems to be nice as expected.

  

Quoting The777Man (Reply 19):
Very much looking forward to the next part!

Hopefully it will be online before the next mission!


PH

[Edited 2012-11-30 12:04:37]

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: RyanairGuru
Posted 2012-11-30 13:46:49 and read 17192 times.

Thanks for the excellent trip report!

I'm always interested to read about Qantas from an impartial perspective, as I'm prone to view them through rose tinted lenses  

I have to say that I am very surprised by the dinner offering. Admittedly I've never actually flown Qantas out of LHR, but on flights to and from the USA they serve much more "sophisticated" cuisine, fish or chicken breast in a nice sauce with vegetables, for example.

I'm sorry to hear that you found the legroom to be cramped, it doesn't bother me but then again I'm only 5'9. One thing I do notice, though, is that with the high seat backs and black shells my personal space seems darker somehow.

Quoting PlaneHunter (Reply 20):
I have just checked and cannot believe what I found: 90AUD for flights between Europe and Asia and 180AUD for flights between Europe and Australia!!!

Sorry to slightly derail the thread, but QF sells emergency exit seats in a similar manner to EconomyPlus on United: the same seat, more legroom. And the prices are about the same as UA.

As for payed seating, QFFF elites can reserve seats for free . I honestly don't know about other OW status fliers, although as I'm able to book seats for free on BA with QF status (prices are about the same as QF off the top of my head) then I'd guess that the reverse applies, and that QF waive the fee for OW frequent fliers.

Quoting PlaneHunter (Reply 20):
Shortbread, potato crisps. chocolate bar, truly healthy stuff!

But at least they have bowl fulls of fresh fruit. I think its quite a nice touch!

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: FLIEGER67
Posted 2012-11-30 14:01:23 and read 17169 times.

Servus, PH,

really good to follow you´re QF A380 experience. Detailed pictures and a nice impression from you´re point of view.
I will be also online, maybe tomorrow with something like this.

Quoting PlaneHunter (Thread starter):
did so and two minutes later, a young couple showed up, with the lady looking sick indeed. Even though she wasn't coughing or sneezing, I certainly didn't like the fact that she would lie behind me for the next 11 hours. Well, I don't know what she was suffering from, but not even 24 hours later, I would turn sick as well...   Coincidence or not? I don't know. More about that to follow in the next part.

Hah, that´s weird indeed and something like this happened also to me.
Years ago I was on a flight MXP-FCO by AZ, window of course, with an Indian woman in the aisle seat, using the sickbags several times on the short flight. I feel really sorry with here but you know what happens the day thereafter.
The very same with me. Better more safety distance in such cases, definitely.

Greetings,
Markus(FLIEGER67)

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: debonair
Posted 2012-11-30 14:48:10 and read 17092 times.

Quoting PlaneHunter (Thread starter):
a young couple showed up, with the lady looking sick indeed. Even though she wasn't coughing or sneezing, I certainly didn't like the fact that she would lie behind me for the next 11 hours. Well, I don't know what she was suffering from, but not even 24 hours later, I would turn sick as well...
Quoting PlaneHunter (Reply 6):
I'm sorry to disappoint you, but there won't be a BG 77W report from me, unfortunately...I was not able to take the Biman flights. Unfit to fly.

Reminded me of a situation I had last year- I was flying with easyjet to GVA. Next to me was a Chinese couple and the girl was checking her temperature with a small clinical thermometer, starring on the digital display. To make things worse, the airport was closed due to heavy snowfall and I had to sit another hour next to her...   

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-11-30 21:58:51 and read 16665 times.

Quoting RyanairGuru (Reply 21):
Thanks for the excellent trip report!

Hi Alex, thanks a lot for your comments!

Quoting RyanairGuru (Reply 21):
I have to say that I am very surprised by the dinner offering. Admittedly I've never actually flown Qantas out of LHR, but on flights to and from the USA they serve much more "sophisticated" cuisine, fish or chicken breast in a nice sauce with vegetables, for example.

That sounds better!

Quoting RyanairGuru (Reply 21):
One thing I do notice, though, is that with the high seat backs and black shells my personal space seems darker somehow.

It didn't bother me. I was surprised because I hadn't liked the design after seeing pictures only.

Quoting RyanairGuru (Reply 21):
Sorry to slightly derail the thread, but QF sells emergency exit seats in a similar manner to EconomyPlus on United: the same seat, more legroom. And the prices are about the same as UA.

Interesting, it seems QF is just one example.

Quoting RyanairGuru (Reply 21):
As for payed seating, QFFF elites can reserve seats for free .

Good for them!

Quoting RyanairGuru (Reply 21):
But at least they have bowl fulls of fresh fruit. I think its quite a nice touch!

Sure, there's no reason to complain.

Quoting FLIEGER67 (Reply 22):

really good to follow you´re QF A380 experience. Detailed pictures and a nice impression from you´re point of view.

Servus Markus, thank you for your reply!

Quoting FLIEGER67 (Reply 22):
I will be also online, maybe tomorrow with something like this.

Alright, sounds good. I'll watch out for it! It will be interesting to see how QF's product compares to BA's on the route.

Quoting FLIEGER67 (Reply 22):
Hah, that´s weird indeed and something like this happened also to me.
Years ago I was on a flight MXP-FCO by AZ, window of course, with an Indian woman in the aisle seat, using the sickbags several times on the short flight. I feel really sorry with here but you know what happens the day thereafter.
The very same with me. Better more safety distance in such cases, definitely.

Oh no...that's sounds really bad!

Quoting debonair (Reply 23):
Reminded me of a situation I had last year- I was flying with easyjet to GVA. Next to me was a Chinese couple and the girl was checking her temperature with a small clinical thermometer, starring on the digital display. To make things worse, the airport was closed due to heavy snowfall and I had to sit another hour next to her...

That doesn't sound nice either - did you get sick as well afterwards?


PH

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: babybus
Posted 2012-12-01 07:46:26 and read 16300 times.

Hey, great TR. Loved reading it. I rarely read a report from start to finish but I did with this one. Great.

Quoting PlaneHunter (Reply 2):
But while the seats are very comfortable, the 31-inch pitch is absolutely insufficient.

If you remember the AF A380 seats they had loads of legroom. I'm surprised Qantas has packed more seats in. That's a real pity.

Quoting PlaneHunter (Thread starter):
the partly fatty main course was nothing to write home about.

I like the look of that breakfast. I'd eat it all.

Quoting PlaneHunter (Thread starter):
The dark seatback didn't look bad either in reality:

I think the designer got that wrong. Light colours give a feeling of more space. Dark colours close in a space or at least that's what happened in my living room.    Next time round they should lighten up those seat backs and give everyone the impression of more space.

Quoting PlaneHunter (Thread starter):
Shortly after dinner trays had been recollected, the flight attendants distributed "Refresh" bags...

The Refresh bag looked cool. What a great idea and the choice of contents looks good.


Quoting PlaneHunter (Thread starter):
This is the large snack bar at the rear of the cabin:

It's a great idea to have a snack bar but I don't think those contents look that interesting. I'd be a bit disappointed if I came across that. Air France do great snack bars in comparison.

I like Emirates and their A380s. I do think the ICE entertainment system has far too many choices and I leave the aircraft feeling disappointed that I never got round to seeing all the interesting stuff on there. For me you should never leave an aircraft or flight feeling disappointed about anything.

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: thegoldenargosy
Posted 2012-12-01 19:25:55 and read 15943 times.

Quoting PlaneHunter (Reply 14):

I wasn't in an overly comfortable situation either when QF left me stranded without any assistance back then.

It's still not going to get you anywhere with an airline employee. I would have acted the same way to you as well.

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-12-01 22:40:27 and read 15877 times.

Quoting babybus (Reply 25):
Hey, great TR. Loved reading it. I rarely read a report from start to finish but I did with this one. Great.

Hi babybus, many thanks for your comments! Great to hear you enjoyed it so much.

Quoting babybus (Reply 25):
If you remember the AF A380 seats they had loads of legroom. I'm surprised Qantas has packed more seats in. That's a real pity.

True, AF offers more legroom.

Quoting babybus (Reply 25):
I think the designer got that wrong. Light colours give a feeling of more space. Dark colours close in a space or at least that's what happened in my living room. Next time round they should lighten up those seat backs and give everyone the impression of more space.

I'm not sure whether brighter colors would make a change - the tight pitch would still be the same.

Quoting babybus (Reply 25):
The Refresh bag looked cool. What a great idea and the choice of contents looks good.

  

Quoting babybus (Reply 25):

It's a great idea to have a snack bar but I don't think those contents look that interesting. I'd be a bit disappointed if I came across that. Air France do great snack bars in comparison.

I haven't tried AF's snack bar yet. What else do they offer?

Quoting babybus (Reply 25):
I like Emirates and their A380s. I do think the ICE entertainment system has far too many choices and I leave the aircraft feeling disappointed that I never got round to seeing all the interesting stuff on there. For me you should never leave an aircraft or flight feeling disappointed about anything.

EK's A380 is the best IMO - great seating, the world's best IFE, it even beats SQ's A380.

Quoting thegoldenargosy (Reply 26):
It's still not going to get you anywhere with an airline employee. I would have acted the same way to you as well.

So you also react to customers - who secure your job - in an unfriendly way from the very beginning when they ask simple questions in a friendly way?


PH

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: MSS658
Posted 2012-12-02 09:22:40 and read 15608 times.

Hello PH

Another interesting report! Glad you finally managed to log the 380 on QF this time!
Inflight product looks good. I really like the addition of the bars, helps time fly a bit.
Seating and snackpack looks good as well. However the meals do not impress me at all.

Greetings
Marc

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-12-02 09:39:31 and read 15591 times.

Quoting MSS658 (Reply 28):
Another interesting report! Glad you finally managed to log the 380 on QF this time!

Thanks for your reply, Marc!

Quoting MSS658 (Reply 28):
I really like the addition of the bars, helps time fly a bit.

  

Quoting MSS658 (Reply 28):
Seating and snackpack looks good as well. However the meals do not impress me at all.

True, meals and pitch weren't great.


PH

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: thegoldenargosy
Posted 2012-12-02 14:46:11 and read 15459 times.

Quoting PlaneHunter (Reply 27):

So you also react to customers - who secure your job - in an unfriendly way from the very beginning when they ask simple questions in a friendly way?

No, I'm saying bring up something like the A380 grounding isn't going to foster conversation or how your flight was cancelled yesterday due to a thunderstorm. What do you want us to say? Make an empty sorry for something totally out of my control?

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: debonair
Posted 2012-12-03 03:01:08 and read 15237 times.

Quoting PlaneHunter (Reply 24):
That doesn't sound nice either - did you get sick as well afterwards?

Thankfully not - but I was very nervous, if it was just a flu or the "swine"-flu... Looking fwd to the next part of your TR-odyssey.

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-12-03 03:15:31 and read 15225 times.

Quoting thegoldenargosy (Reply 30):
No, I'm saying bring up something like the A380 grounding isn't going to foster conversation or how your flight was cancelled yesterday due to a thunderstorm. What do you want us to say? Make an empty sorry for something totally out of my control?

Customer-orientation is what I want. The lady seemed to be stressed (or whatever) just because I asked whether the flight was on time - and after her concise answer I tried to make clear why this question was important to me. Simple as that.

Quoting debonair (Reply 31):
Thankfully not - but I was very nervous, if it was just a flu or the "swine"-flu...

Good. I can fully understand that this made you nervous.

Quoting debonair (Reply 31):
Looking fwd to the next part of your TR-odyssey.

Nice to hear. Hopefully online within then next 10 days.


PH

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: jwhite9185
Posted 2012-12-03 04:54:13 and read 15117 times.

Hi PH,

Great little report there. I always had suspicions that the QF A380's weren't exactly the most generous of the bunch when it came to legroom and this confirms it. The on board service looks good though, as well as the meals. I'm with you in thinking that I'd probably only book with them on shorter sectors. I looked at them to try their new LHR-DXB route next year, but found they were actually pretty pricey compared to EK which from what I've seen offer a superior product.

Looking forward to the next part.

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-12-04 11:07:53 and read 14727 times.

Quoting jwhite9185 (Reply 33):
Great little report there.

Hi James, many thanks for your comments!

Quoting jwhite9185 (Reply 33):
I'm with you in thinking that I'd probably only book with them on shorter sectors.

Yes, I'd have preferred to try it between LHR and DXB.

Quoting jwhite9185 (Reply 33):
I looked at them to try their new LHR-DXB route next year, but found they were actually pretty pricey compared to EK which from what I've seen offer a superior product.

EK's product is definitely superior, their A380s are my favorites.


PH

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: roberts87
Posted 2012-12-04 13:13:30 and read 14654 times.

Excellent report as usual PH!

Quoting PlaneHunter (Thread starter):
So I called Qantas and asked for a rebooking to get the lower price considering that the ticket hadn't been issued yet - and the friendly agent agreed

That's good service!

Quoting PlaneHunter (Thread starter):
This is what the final itinerary looked like, including 6 new airlines, 5 new airports and one new type - well, at least that was the plan:

Another great trip so it seems! Nice to also include some extra European legs on a long-haul trip, so to speak.

Quoting PlaneHunter (Thread starter):
Shortly after dinner trays had been recollected, the flight attendants distributed "Refresh" bags...

That's an excellent idea. I always feel uncomfortable disturbing the neighbours if I want to catch a snack or same water. The bar also looks great, a lot better then just setting up a tray like a lot of other airlines do.

Quoting PlaneHunter (Thread starter):
Nice view from the room

Now that for sure is a room with a view!

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: OA260
Posted 2012-12-05 04:19:01 and read 14384 times.

Nice report Udo  

Glad you got the QF A380 in the end. Shame about the legroom but everything else seems ok .

Looking forward to the next part(s) .

Regards

Philip  

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-12-06 09:57:35 and read 14097 times.

Quoting roberts87 (Reply 35):
Excellent report as usual PH!

Hi Robert, thanks for your feedback!

Quoting roberts87 (Reply 35):
That's good service!

  

Quoting roberts87 (Reply 35):
Another great trip so it seems! Nice to also include some extra European legs on a long-haul trip, so to speak.

Well, the itinerary was great...wait until you see part II.

Quoting roberts87 (Reply 35):
Now that for sure is a room with a view!

  

Quoting OA260 (Reply 36):
Nice report Udo

Thank you, Philip!

Quoting OA260 (Reply 36):
Glad you got the QF A380 in the end. Shame about the legroom but everything else seems ok.

Yes, I'm glad I finally got on that bird. I would take QF's A380 again, but I guess wouldn't pick a regular Y Class seat...


PH

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: eastafspot
Posted 2012-12-06 11:47:12 and read 14058 times.

Another fascinating report Udo!

Sorry to learn that you got sick, but glad to see you finally reach your goal of QF A380!

Have you claimed for the compensation and vouchers or did they straight offer that to you?

Quoting PlaneHunter (Reply 1):
Mistakes anywhere?

"Airlines inspector" in action... actually do you write magazine for any airlines?

Quoting PlaneHunter (Reply 1):
Unfortunately, it wasn't possible to entirely switch off the air conditioning,

That's a really bad and useless feature, it did happen to me also in a Hilton Hotel ...  .


Thanks for sharing

Léo

[Edited 2012-12-06 11:51:28]

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-12-06 12:24:13 and read 14024 times.

Quoting eastafspot (Reply 38):
Another fascinating report Udo!

Hi Léo, many thanks for your comments!

Quoting eastafspot (Reply 38):
Sorry to learn that you got sick, but glad to see you finally reach your goal of QF A380!

At least something...

Quoting eastafspot (Reply 38):
Have you claimed for the compensation and vouchers or did they straight offer that to you?

They contacted us which was nice.

Quoting eastafspot (Reply 38):
"Airlines inspector" in action... actually do you write magazine for any airlines?

No, but I'd offer my help.  Wink

Quoting eastafspot (Reply 38):
That's a really bad and useless feature, it did happen to me also in a Hilton Hotel ...

That's bad. It even happened to me in the expensive and funky Crowne Plaza at Changi Airport...some more details to follow in part II.


PH

[Edited 2012-12-06 12:26:09]

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: CaptainRed
Posted 2012-12-08 05:10:52 and read 13634 times.

Hi PH,

great report once again. Glad to read that you succeeded to log the Qantas A380 this time. Such a shame that your plans didn't work out completely. All in all a good experience on QF it seems, with the exception of the legroom. And that's indeed a major thing given the length of this flight.

Quoting PlaneHunter (Thread starter):
I had been skeptical about Qantas' choice of cabin colors, but they look actually quite nice in reality.

Yeah I remember these different seat colors on my one and only flight with them, some 20 years ago on a 747-400. If I remember correctly they even had these colors distributed quite randomly through the cabin and not in sections like on your flight. But I found it also quite pleasant back then, it was for sure more interesting then the all gray LH seats.

Quoting PlaneHunter (Thread starter):
I really wouldn't have wanted these sausages.

Would have taken the chicken as well. Even though I would have been curious what that 'Bubble and Squeak' might be that comes with the sausages.

Quoting PlaneHunter (Thread starter):
...including water and snacks for the night - actually a very good idea considering that many passengers cannot access the aisle easily:

That's a great idea, especially with the bottle of water, you really need that on a long flight. And nice to see Walker cookies as well, love these.

Quoting PlaneHunter (Thread starter):
No data uploaded here - I prefer the printed menus anyway:

Indeed, it would make it so much harder to take the menus with you as a souvenir   ...

Greetings
CaptainRed

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: infodesk
Posted 2012-12-08 05:54:23 and read 13601 times.

Hi PH,

Great report, as always. I'm glad to hear that you did finally catch QF's A380, after all that went wrong last time. Interesting to see that the leg room lets them down, otherwise I think they offer a good product in Y. The tail cam is a feature sorely missing from SQ.

Quoting PlaneHunter (Thread starter):
May 2012 seemed to be perfect for a trip to Singapore and I checked countless options in order to include as many new airlines as possible.

Perfect time indeed. I was there too in May!

Quoting PlaneHunter (Thread starter):
Well, I don't know what she was suffering from, but not even 24 hours later, I would turn sick as well... Coincidence or not? I don't know. More about that to follow in the next part.

I'm so sorry to hear that. You never know what's circulating in the cabin air & that was really very unfortunate that the lady was moved to the row behind you.

Quoting PlaneHunter (Thread starter):
Shortly after dinner trays had been recollected, the flight attendants distributed "Refresh" bags...

I love the look of these bags. Although QF seem to have a super snack bar onboard, it's still a nice touch to distribute a snack bag.

Quoting PlaneHunter (Thread starter):
Unfortunately, it wasn't possible to entirely switch off the air conditioning, so I permanently felt an air draft - probably another contribution to the next days' events.

I hate air conditioning that you can't turn off. Annoying and likely to make you ill.

Quoting CaptainRed (Reply 40):
Even though I would have been curious what that 'Bubble and Squeak' might be that comes with the sausages.

Traditionally it consists of leftover potato & veg, warmed up as little fritters in a frying pan.

Happy flying and looking forward to reading the next installment
Infodesk   

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-12-08 08:06:20 and read 13532 times.

Quoting CaptainRed (Reply 40):
great report once again.

Hi CaptainRed, many thanks for your comments!

Quoting CaptainRed (Reply 40):
Such a shame that your plans didn't work out completely.

Yes, quite frustrating. Detailed report to follow soon.


Quoting CaptainRed (Reply 40):
All in all a good experience on QF it seems, with the exception of the legroom. And that's indeed a major thing given the length of this flight.

  

Quoting CaptainRed (Reply 40):
But I found it also quite pleasant back then, it was for sure more interesting then the all gray LH seats.

I can only agree!

Quoting CaptainRed (Reply 40):
And nice to see Walker cookies as well, love these.

Oh yes, those are really great.

Quoting CaptainRed (Reply 40):
Indeed, it would make it so much harder to take the menus with you as a souvenir

 

Quoting infodesk (Reply 41):
Great report, as always.

Many thanks for your feedback, Infodesk!

Quoting infodesk (Reply 41):
Interesting to see that the leg room lets them down, otherwise I think they offer a good product in Y.

  

Quoting infodesk (Reply 41):
The tail cam is a feature sorely missing from SQ.

I'm really wondering why they don't offer that feature. The "SQ way" once again...

Quoting infodesk (Reply 41):
I'm so sorry to hear that. You never know what's circulating in the cabin air & that was really very unfortunate that the lady was moved to the row behind you.

True. I guess I will never find out if this triggered the following events.

Quoting infodesk (Reply 41):
I hate air conditioning that you can't turn off. Annoying and likely to make you ill.

HATE is the appropriate term.

Quoting infodesk (Reply 41):
Traditionally it consists of leftover potato & veg, warmed up as little fritters in a frying pan.

Interesting, thanks!

Quoting infodesk (Reply 41):
Happy flying and looking forward to reading the next installment

Should be online in a few days.


PH

[Edited 2012-12-08 08:07:48]

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: ba319-131
Posted 2012-12-09 00:13:30 and read 13330 times.

Hi PH,

Good read as always!

Quoting PlaneHunter (Thread starter):
Qantas not only paid for all our additional expenses and paid a compensation of €600 (EU regulations), but also sent us vouchers worth €190, valid one year

- Qantas did a great job here, despite the chaos and trouble they caused their passengers.

Quoting PlaneHunter (Thread starter):
Some time after booking, the 737-800 was replaced by an A310-300 which was an additional treat.

- Now that's not an equipment change that happens everyday!

Quoting PlaneHunter (Thread starter):
Before I could proceed, I had to give details about my stay and onward journey - due to Singapore immigration regulations, I was told.

- Interesting, don't recall having been asked that before.

Quoting PlaneHunter (Thread starter):
I had been skeptical about Qantas' choice of cabin colors, but they look actually quite nice in reality. Here's a row in the "red zone":

- Agreed, I think once you see it in person it looks much better.

Quoting PlaneHunter (Thread starter):
I was very glad when I realized that the middle seat would remain empty

- Always a big plus on a long flight.

Quoting PlaneHunter (Thread starter):
The climb out over London's countless lights was simply amazing

- Nothing like a night time departure, or arrival, over a big city.

Quoting PlaneHunter (Thread starter):
I must admit that the pie didn't taste bad at all and I also liked the salad. However, the strawberry fool tasted strange

- The salad looks good, never had a pie on a plane before, at least that I can remember.

Quoting PlaneHunter (Thread starter):
Final approach over countless ships

- One of the great things about arriving in to SIN.

Quoting PlaneHunter (Thread starter):
Nice view from the room - Cathay Pacific 777-300, Jetstar A330-200 and Air France 777-300ER F-GZNE in Skyteam colors...

- Nice views, get many new registrations logged?

Cheers

Mark

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-12-09 23:16:26 and read 13015 times.

Quoting ba319-131 (Reply 43):
Good read as always!

Hi Mark, thanks for your comments!

Quoting ba319-131 (Reply 43):
- Qantas did a great job here, despite the chaos and trouble they caused their passengers.

True!

Quoting ba319-131 (Reply 43):
- Now that's not an equipment change that happens everyday!

Unfortunately...

Quoting ba319-131 (Reply 43):
- Always a big plus on a long flight.

  

Quoting ba319-131 (Reply 43):
- Nothing like a night time departure, or arrival, over a big city.

  

Quoting ba319-131 (Reply 43):
- Nice views, get many new registrations logged?

No, daylight was gone soon and it wasn't overy busy on that side.


PH

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: adamspotter
Posted 2012-12-12 13:42:48 and read 12532 times.

Hi PH!

Another great report with many nice pictures!
Its nice to see you were able to catch the QF A380 this time without any problems.
Qantas looks quite ok here, nothing all to special. Food looks edible and the IFE system quite nice, gotta love that Skycam!
31 inch seat pitch on such a long flight is indeed quite bad IMHO!

Quoting PlaneHunter (Thread starter):
Air France 777-300ER F-GZNE in Skyteam colors...

What a beautiful livery!

cheers,

Brendan

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-12-17 23:37:37 and read 11751 times.

Quoting adamspotter (Reply 45):
Another great report with many nice pictures!

Thanks for your comments, Brendan!

Quoting adamspotter (Reply 45):
Its nice to see you were able to catch the QF A380 this time without any problems.

Yes, the problems only started after the QF A380 this time...

Quoting adamspotter (Reply 45):
Qantas looks quite ok here, nothing all to special.

  

Quoting adamspotter (Reply 45):
Food looks edible and the IFE system quite nice, gotta love that Skycam!

The skycam rocks!

Quoting adamspotter (Reply 45):
31 inch seat pitch on such a long flight is indeed quite bad IMHO!

Yes, absolutely.

Quoting adamspotter (Reply 45):
What a beautiful livery!

  


PH

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: akhmad
Posted 2012-12-22 07:24:26 and read 11022 times.

G’day PH,

Glad to see you manage to get on board of QF’s A380 after last year’s fiasco.  



Quoting PlaneHunter (Thread starter):
So I called Qantas and asked for a rebooking to get the lower price considering that the ticket hadn't been issued yet - and the friendly agent agreed.

How accommodating. Way to go, QF!

Quoting PlaneHunter (Reply 1):
"Welcome, Mr. PlaneHunter", a friendly flight attendant said when I stepped on board - that's what I call a good start!   

Indeed, this little touch can make a difference.

Quoting PlaneHunter (Reply 1):
While the search was going on, tiring strumming music was played

QF should play audio record of Sriwijaya after landing.

Quoting PlaneHunter (Reply 1):
This was my sixth A380 flight, but by far the longest,

Awesome! Still A380 virgin here…

Quoting PlaneHunter (Reply 1):
but not even 24 hours later, I would turn sick as well...

They should have been denied boarding for the sake of theirs and other passengers (You!)

Quoting PlaneHunter (Reply 1):
Sausages or chicken pie? I wasn't overly impressed by that choice of (very British) dishes:

In that case, sausages would have been my choice. I wonder why Qantas did not offer any Asian option.

Quoting PlaneHunter (Reply 1):
on the beverage list

Ginger beer! And sparkling wine!

Quoting PlaneHunter (Reply 1):
When she was passing again, I stopped her and she kindly offered various drinks, including hot chocolate and peppermint tea.

I assume, she managed to make it up to you?

Quoting PlaneHunter (Reply 1):
Entertainment main menu:

Music!

Quoting PlaneHunter (Reply 1):
Seat features:

That is cool! Just in case someone gets lost in his seat functionality.

Quoting PlaneHunter (Reply 1):
I prefer the printed menus anyway:

So do I. The neglected menu cards will be recycled anyway.

Quoting PlaneHunter (Reply 1):
I preferred the hot meal over the continental breakfast:

Count me in. I would be left hungry with continental breakfast.


Thank you for sharing. Everything seems perfect in QF Economy Class, but the 31 inch legroom. I just understand why Western airlines cannot offer 34 inch legroom like most of their Asian counterparts.


Best wishes,
Suryo  

Topic: RE: Delayed By Over 6 Months: LHR-SIN On Qantas A380
Username: PlaneHunter
Posted 2012-12-26 05:30:57 and read 10430 times.

Quoting akhmad (Reply 47):
Glad to see you manage to get on board of QF’s A380 after last year’s fiasco.

Hi Suryo, thanks a lot for your comments! Yes, finally on the QF A380, but another fiasco was coming up...

Quoting akhmad (Reply 47):
How accommodating. Way to go, QF!

  

Quoting akhmad (Reply 47):
Indeed, this little touch can make a difference.

Absolutely!

Quoting akhmad (Reply 47):
QF should play audio record of Sriwijaya after landing.

Ha, good idea!   

Quoting akhmad (Reply 47):
Awesome! Still A380 virgin here…

Any plans for 2013? You even get them at AMS now.

Quoting akhmad (Reply 47):
They should have been denied boarding for the sake of theirs and other passengers (You!)

Yes, that would have saved my trip probably...

Quoting akhmad (Reply 47):
I wonder why Qantas did not offer any Asian option.

That's what I'm wondering about as well.

Quoting akhmad (Reply 47):
I assume, she managed to make it up to you?

  

Quoting akhmad (Reply 47):
The neglected menu cards will be recycled anyway.

Good point!

Quoting akhmad (Reply 47):
Everything seems perfect in QF Economy Class, but the 31 inch legroom. I just understand why Western airlines cannot offer 34 inch legroom like most of their Asian counterparts.

Unfortunately, 34-inch pitch gets more and more replaced by 32-inch pitch...Thai's A380 is the most recent example.


PH


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