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Topic: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: palmjet
Posted 2012-06-12 09:05:04 and read 16855 times.



I first became “acquainted” with Alitalia long before 2012. It would have been the late 1970s for sure when I was 4 or 5 years old in Australia. Despite not flying to Brisbane (BNE), and in fact, never flying to Brisbane, Alitalia maintained a fairly large city ticketing office at a major intersection in the centre of the city. Every time I came into town, I always used to beg my parents to go and see the big Alitalia model they had in the window there. I remember it was a very large B747-200 on stand with that distinctive, and now iconic, “A” logo painted on the tail. I was so transfixed and used to press my face against the window for ages to marvel at such an amazing model. I guess being an avia geek is a lifelong passion for me, as it is to many readers here.

ALITALIA’S DECLINE

As the years passed, Alitalia’s reputation in Australia seemed to wane – I heard and read stories about old aircraft, late flights, indifferent crews and poor catering. By the time AZ eventually ceased flying to Australia entirely, I am not sure it was an airline anyone ever purposely chose to fly with to Rome and beyond via Bangkok, unless the price was right or there were no seats available on the likes of Cathay, Singapore or even Qantas. Even after I moved to the UK in 2004, Alitalia’s reputation seemed less than stellar in Europe – the same old complaints, the same old Alitalia. Sadly, this led to much internal strife culminating the in the airline’s bankruptcy in 2008. I believe 2008-2009 were watershed years for the airline - without radical changes, Alitalia, with its seemingly timeless branding, would disappear for good. By then, the old Alitalia was bankrupt, and on 30 October 2008, a group of investors forming the "Compagnia Aerea Italiana" (CAI) consortium offered €1,000 million to acquire parts of the bankrupt airline, amidst pilots' and flight crew members' opposition to labour agreements.

ALITALIA ON THE RISE

On 19 November 2008, CAI's offer was accepted by the bankruptcy administrator of Alitalia with the permission of the Italian government, at the time major shareholder of the bankrupting airline and on 13 January 2009 the "new" Alitalia re-launched operations. Fast forward to 2012 and much has happened in Alitalia’s world. Although things could hardly be called smooth for the airline since then, and 2010 was certainly an uphill struggle for Alitalia. It was reported that the airline broke even in 2011 despite the difficulties arising from high fuel costs. On the plus side, Alitalia was nominated as Europe’s most punctual airline in 2010 and one of the world’s five most punctual airlines in 2011.

Recent fleet modernisation at Alitalia is also evidence of an airline that is trying to turn its business around. New A330s have been added, new cabins introduced, and more recently, a brand new fleet of E-jets for intra Europe services. That is where this story begins.

ALITALIA COMETH TO LONDON CITY WITH ITS OWN METAL

From the Alitalia website: London, 26 March 2012:

“Today, the first Alitalia flight took off from London City Airport situated in the heart of London’s financial district. The flight marks Alitalia’s debut from City Airport – 2 daily flights operated by the new Embraer E-190 aircraft connecting the city airports of London and Milan”....... and “the link London City – Milan was previously operated by Alitalia with City Jet aircraft in wetlease”.

I do remember seeing flights to Milan from City Airport in the past, but these were operated not by Alitalia, but Air One, and I am not certain the Avro used by Air One came from CityJet! However, press release aside, being a big E-jet fan, it got me thinking about the prospect of flying with AZ for the first time, all those years after looking at the Alitalia 747 in the window 12000 miles away, particularly as flights were being offered out of London City Airport – my nearest of all the London airports.

Playing around with dates, and I am managed to come up with a weekender in Milan which came to £170 return in total. Booking flights on the AZ website was straightforward and simple. Not having any status with the airline meant limited ability to manage the booking – ie no advance seat selection although web check in is provided. Not bad price wise too. I was all set. My only worry was whether I would live to regret flying AZ based on all the negative press they have had over the years. With some trepidation, but also much anticipation, the departure day finally arrived. Here’s the route:



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Date: May 2012
Flight: AZ7053
From: London City (LCY) – Milan Linate (LIN)
Aircraft: EMB190: EI – RNA
Seat: 24A “Classica” Economy Class

PRE FLIGHT - DEPARTURE TIME CHANGE

Between the time of booking and departure, AZ rescheduled the outbound flight, although the time change was not significant. Were you thinking that AZ wouldn’t have bothered to notify me of the change? Under the old Alitalia, perhaps? Under the new Alitalia? Well, AZ sent me an email well in advance to advise me of the time change, and also I received not one, but two calls from Alitalia reservations in Italy, to advise me of the time change. I was in no doubt what time my flight was now leaving. I just had to make it to the gate at LCY on time (something you would think is a straightforward task for any a.netter).

RETRO CHECK-IN

Alitalia.com says that 24 hours before, you can apparently check in online via the AZ website.... Well that’s technically true, unless you are departing from a handful of random airports. That includes LCY. Sadly, no OLCI is available for flights leaving London City, which I thought was disappointing. Nearly everybody offers OLCI today. Not good enough really.

I thought I would be able to issue my BP at one of the SSKs at LCY, but surprise number 2, there is no AZ SSK at LCY (well not yet), so I had to check in and make a seat request with a human, which brought me back to circa 1991 before any of this website OLCI stuff had even been thought of! There being no queues, I was handed off to a friendly agent (from Swissport) and it felt weird to ask someone “for a window seat on the A side toward the rear of the aircraft”. I was hoping he did not think I was some kind of crazy, or worse still, that I had terrorist inclinations because I was so specific about the request. In contrast, he just laughed and said “Is that where you usually like to sit then?” to which I just replied “oh yes, I like to be in the rear [of the aircraft]”.... Handing be a BP with seat 24A, he wished me a pleasant flight. Very retro experience, not really on par with any other airline I’ve flown on in the past 10 years or so, but pleasant all the same.

Security at LCY on Friday afternoon was relatively quick, thank goodness although there seemed to be a minor altercation between two guys in front of me, one accusing the other of pushing in somewhere in the line?! It’s strange how flying can bring out the worst in some people (and also the best, in some cases). Airside however, was very busy. Despite LCY expanding its airside areas in the past few years, it’s now too small for the volume of passengers passing through the airport. I managed to weave my way through the throngs of business people and the odd family to get a view of proceedings out on the ramp.

First, the flags of all the nations which are destinations from LCY.

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First up, I had to pass by Gate 21 to exorcise some demons of missing a flight to ARN back in January. AlwaysOnAPlane should be banned from flying together (for our own sanity).  http://farm8.staticflickr.com/7231/7348664160_e9e70517e5_c.jpg

Then, it was onto the extended part of the ramp where there were 2 BA EM190s, and the A318, G-EUNB getting prepared for its flight to Shannon and New York JFK.

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Before routing back to one of the stools overlooking the main ramp with a cooling beverage. I noticed that LCY had introduced this service – I don’t remember seeing this before. A good idea given that there were way too many people and too few seats at any of the eating and drinking places.



Interestingly, as I was waiting for my flight to arrive, I overheard a couple of final boarding call announcements – the first time I’ve heard these at LCY which has always been a “we don’t do boarding announcements”. A last call would have been VERY helpful thank you very much LCY back in January.... pity you weren’t able to do that then. Not that I am bitter or anything.

These Titan Avros seem to be following me everywhere at the moment. Operating a flight probably on behalf of CityJet (although not confirmed).

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The BA New York flight on its way

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Not long after that, out from my left hand side, a sleek green E-jet swooped down and onto the runway. The inbound flight had arrived and on time.

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It seems that I was well positioned at my seat to greet the (relatively) new arrival to LCY as the AZ aircraft was due to park right in front of me. Welcome to London on this unusually fine and sunny day. The first decent day we had in a long time weatherwise, and sadly, one of the few so far in the past month!

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It was EI-RNA, the first in the series of new E190 jets delivered to AZ and named Parco Nazionale de Vesuvio. I believe all of the EMB190s are named after national parks in Italy. A nice touch, when so many airlines today, don’t name any of their aircraft any more.

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Getting up real close and personal - Cityliner titles visible near the nose

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As is customary at LCY, the aircraft then made a sharp turn to face out toward the runway - giving me this rather unique perspective. What a great looking aircraft.

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Unfortunately (or fortunately), the AZ driver did not manage to make the turn sharp enough and was unable to line up at the appropriate spot, so like a model on the Milanese catwalk, the aircraft taxied back out to the runway, looped around, and made a second attempt, passing right in front of me for the second time.

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Yes, you’re Italian and you know you’re beautiful!

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Turnaround times are relatively short at LCY and it was not long before our gate flashed up on the FIDS. There was also, shock amazing, an actual boarding call, which seemed to put an end to the LCY policy of “we don’t make boarding announcements”. No gate 21 for me today - thankfully it was gate 6A for the flight to Milan.

The gates and holding pens are all downstairs at LCY so I headed down for a BP scan and to await boarding of AZ7053 with my fellow passengers.

This was the view from the holding pen.

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The holding pen got quite full, signifying a decent load on this flight. I estimated (but did not feel compelled to count all the passengers like some A.netters love to do!), that there was a load in excess of 80%. They were never designed for an aircraft of the EMB190’s capacity in my view. I don’t think the LCY airport designers ever dreamed that there would be 100 seater aircraft flying out of LCY.

Boarding via made possible by both front and rear doors. No guesses where I was heading.

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Iconic - and now refreshed AZ tail logo of -NA



Shiny fuselage in the sunshine

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I managed to get to the aircraft and up the steps without being yelled at for taking pictures. You never know what kind of response you are going to get there so I am always quite discreet.

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Greeting passengers at the rear door was a young, well dressed FA, who managed to acknowledge everyone as they passed through. I wouldn’t say she was doing cartwheels of joy to see us all, but she wasn’t rude or dismissive and at least she was at the door to greet the passengers - more than I’ve experienced on some airlines recently. Complementing her was one other male FA who was the chief flight attendant. I thought it was interesting that AZ only have 2 FAs on their EMB190s, whereas I recall BA’s EMB190s have 3.

Here’s the view from my window seat, 24A.

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I had a seat neighbour, an Italian businessman, and he was pretty quiet for the whole flight. There were only a handful of empty aisle seats once the doors had been closed, but he chose to stay where he was rather than move (which is what I was hoping he would do) - but it was no problem and there was plenty of room.

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I later moved my camera bag into the overhead baggage compartment.

One of the reasons I like the EMB190 so much. Some people say that legroom is tight on these birds, particularly at the back - but there was nothing tight about the legroom on this flight. Felt absolutely fine.

FARE THEE WELL LONDON

The load was pretty good - pretty much all seats were taken with just a few spare. Alitalia’s EMB190s have light grey (faux) leather seats which were comfortable and the cabin looked and smelt clean and fresh. There was one row of business class in the first row but there hardly seemed to be any point with just one row - that row was entirely empty in any case.

Cabin views, peering over the top of the seat in front

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With the doors closed, we expected to depart on time. In fact all passengers were onboard nearly 10 minutes before the STD. Safety demonstration was done first in Italian and then in rushed English. The aircraft only had a very short taxi to the runway. I noted that neither crew member completed a seatbelt or cabin check before we took off. A bit lax or just not enough time?

Being farewelled by these CityJet Avros with their no doubt “cramped” 3 - 3 seating in Y.  http://farm8.staticflickr.com/7072/7348644002_c0db5c636c_c.jpg

Before setting out, we also had a nice welcome from the Captain who explained our flight time to Linate was expected to be 1 hour 40 mins with good flying conditions enroute and it was 26C in Milan.

We departed from the West - with the usual LCY take off routine of firing up the engines for a bit at the end of the runway before releasing the brakes. Needless to say, take off was very powerful.

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Up and away

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A sharpish left turn shortly after departure

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Some nice late afternoon views of the green countryside down below, as we levelled off briefly, before climbing again

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There is no IFE on these birds, and hence no moving map. You have to guess where you are.. Lucky that would prove to be easier than I thought. Our path then took us in a south eastern direction over Kent before passing out over the English Channel.

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Goodbye England for a couple of days

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Bonjour France a few minutes later (or maybe it was actually Belgium!)

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About 40 minutes later, the Captain came on the PA and announced that passengers on the left hand side would have a nice view of Paris. Surely enough, there it was - the French capital sprawled out under a cloudless sky. Probably the best views of Paris from the air I’ve ever had. We were very lucky and I thought it was a nice touch from the cockpit. Many crews no longer point out places of interest down below while enroute.

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You can see La Defense and the Arc de Triomphe from here

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and a clear view of Orly Airport


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SERVICE ONBOARD

Service on this flight consisted of free beverages - limited to orange juice or water, although I did see coffee and tea as well. In sum, rather limited choice. Snacks consisted of either a sweet or savoury packet of something - almost similar to what BA would offer in Y on a route of this length in Europe. I opted for the orange juice - blood orange, which wasn’t chilled as much as it could have been but I have to say it was incredibly delicious. I also tried the sweet biscuits. I thought it was a nice touch to explain their origins and give it an Italian “feel”. I liked that. AZ also provided us with a fresh lime scented towelette.

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Service was efficient and courteous. By the time the service items had been cleared away, I noticed that we had company outside.

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As we headed across France and into Switzerland, the clouds started to build up. However, the weather was still clear outside.

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We then passed nearby to what looked like Geneva

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before crossing the Alps

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There was still a dusting of snow on the highest peaks, although at this point, we hit a small patch of dense cloud, and our aircraft bounced around for a short time.


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Cabin crew, once they had completed their round of cleaning up, were no longer to be seen until we were ready to descend into Milan. The clouds outside then provided me with sufficient distraction until we started our descent. These were some of the most unusual and amazing cloud formations I’ve seen in a while and I was captivated, as were other passengers sitting in the rows in front of me.

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And here too - some really high storm clouds as we crossed into Italy.

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The cabin was prepared for our arrival and all that was left was to continue to watch what was going on outside as we sunk closer toward Milan Linate. By now the light was starting to fade a bit because of the build up of clouds in the area.

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A few gentle turns to align ourselves toward LIN

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with a setting sun on my side of the aircraft

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We would be approaching RW36 this evening. Before this, the cockpit crew provided us with a further update. They were excellent on this flight. Much better than the BA flight crew on my recent flight to Larnaca.

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You can just make out the high rise buildings in Milan’s commercial centre above the wing when we were on final approach.

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Nearly there

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Welcome to Milan Linate Airport

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where it was a short taxi to our remote parking stand. On the way, we passed this Windjet aircraft. I like how they have painted the outside of the APU cover orange as well - but just around the tip. Looks a bit weird?

Dedicated to PlaneHunter (and the Flying Finn - whom I know has flown with Windjet as well)


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Does this not say “Italy”?

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To greet us, we had a relative next door - one of the smaller new EMB170s in the fleet.

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That was the end of my first Alitalia flight. A bus was waiting for passengers and I was actually the last off. Sadly, no time for pics as the bus was ready to go. My only comment here was the bus was barely large enough to accommodate all of the passengers and I literally had to push my way on, or be left behind on the tarmac (which wasn’t actually a bad idea come to think of it..)

Immigration at LIN was very quick and my bag was waiting for me at the carousel when I arrived. I then made my way out to find transportation to the hotel. First impressions of LIN were not good though - it looks like it needs a pretty serious facelift!

On the whole, I was more than happy with my first AZ flight. It was on time, the aircraft was clean and comfortable, the cockpit crew were especially nice, and while the cabin crew could have been friendlier, they were acceptable for a flight of this length. I would certainly fly this route again with AZ if I was going to Milan.

END OF PART ONE

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: palmjet
Posted 2012-06-12 09:06:47 and read 16896 times.

PART TWO - MILANO SNAPSHOTS, REMEMBERING SE-DMA AND RETURN FLIGHT HIGHLIGHTS

My first time in Milan so I ventured out the following day to see what the city had to offer. It was also a lovely day weatherwise, so there was no desire to be stuck inside anywhere. I caught a local bus from LIN (near my hotel) which took me into the centre of Milan in less than 30 minutes.

Lots of trams to get you around town

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so you can go shopping



Of course, you cannot miss the Duomo there - it dominates the landscape all around it.


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As well as the Sforza Castle, which used to be the seat and residence of the Duchy of Milan and one of the biggest citadels in Europe.


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I really enjoyed my day wandering around Milan, eating gelato, people watching and taking pics. On the Sunday morning, I decided to go and pay my respects at the memorial which was built in a park near to LIN, to the victims of the SAS MD87, SE-DMA which collided with an executive jet at LIN on 8 October 2001. All passengers on the MD87 and the executive jet were killed in what is Italy’s worst airline disaster. From reading about the accident, it’s one that should have never happened. The memorial consists of a forest of 118 beech trees planted in a circle, one for each passenger on the MD87, and a stone sculpture by the Swedish artist Christer Bording which was donated by SAS, called Infinity Pain, which is placed in the centre of the forest.



The memorial was completed in March 2002 so the trees have grown quite a bit now which was good to see.

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The location is very peaceful, with the sounds of birds and joggers going by in the park, and the background “noise” of the occasional aircraft departure from nearby Linate. I stayed here for a few minutes to reflect before moving on back to my hotel to gather my belongings and head home.



While at my hotel (the Air Hotel Linate) I also had a chance to do some spotting. Sadly air traffic flow was the same all weekend (perhaps it’s like this all the time) so I only had views of departures. Still, there were a few nice sights from my window, such as this Air One A320 about to make a sharp right hand turn shortly after departure.

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And of course, it was great to see this Alitalia MD80 (dedicated to Markus for sure for all the AZ MD80 flights he has done!)

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-NA was back in action early in the day. I was filled with confidence that I would not get the same aircraft for the return flight.

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KLM was also present - dedicated to all our Dutch A.netter friends

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HOMEWARD BOUND

Linate Airport landside is in dire need of some kind of refit. What really got me was the low ceilings. I can’t remember the last terminal I flew out of where the ceilings were so low - perhaps the old T2 at LHR a few years back now. Here’s a part of the check in area

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Gate area once airside

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View out to the ramp with lots of Air Italy and Meridiana Fly co-branding

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FIDS for the afternoon - that woman on the TV did not look like a happy camper at all!

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There are a couple of lounges at Linate, and my Priority Pass membership allowed me entrance to one of them. The lounge was compact and without any views outside. The selection of snacks was relatively limited but about what you would expect for a lounge of this size. I was welcomed into the lounge by the friendly attendant.

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Before heading to my gate to wait for the departure call. The Sunday flight back to LCY, AZ7052, leaves at 1555.



The aircraft was parked at a remote stand which meant a short bus journey. This time however, the bus was less than half full when we pulled away from the terminal. I wondered whether the aircraft was very full. Thankfully, it would transpire that the flight was more than half empty - not good for the AZ bean counters, but great for passengers who could spread out!

I was however, practically horrified to see that we pulled up next to -NA again. I was hopeful that as I had seen -NA depart earlier in the day, it would be off somewhere else. Sadly not, it was back at LIN to take me home. What was more frustrating was that -NB was parked right next to us. Bugger.

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This time only the front door was used for boarding. Fine with me!

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Yummy view of the EMB190 just before entering the cabin

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where I was greeting by one of the two male flight attendants. This time I was much further forward in seat 7F.

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My butt had barely reached the seat when the front door was closed as boarding had been completed. That was it. We had about a 25% load onboard which was reflected by the fact that there was nobody sitting from about row 10 all the way to the back. Everyone was onboard 10 mintues before the STD. Looks like another on time departure. While on the ground we had a nice welcome from the cockpit crew, who announced a scheduled flight time of 1 hour 35 minutes.

By the time we got to the end of the runway for take off, we were followed by this BA A320, which had boarded its passengers some 20 minutes before we did, yet we were leaving first and I would get home long before those LHR bound passengers arrived!

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Goodbye Milan - I enjoyed my stay very much

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Passing the aircraft on their remote stands - where we had been a few minutes before

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Banking to the left - my hotel is down there somewhere

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Leaving Milan behind - where it started to get a little hazy

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I did take a look at the (battered) safety card before departure however



Soon we were high above the clouds.

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and just as the cabin service started, this gave me a chance to explore the aircraft in more detail so I moved to the rear of the cabin for a photo opportunity.

Here’s the empty rear section of the cabin but you can see the layout clearly.

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The Uscita on the starboard side



Lavatorial facilities (for Jonas) at the rear of the aircraft - there was one toilet (and one up front).



Before returning to my seat, I managed to snap a picture of the wing with the Alitalia logo all over it. Very funky and kind of retro. Who else paints their logo on the upper surface of the wing these days? JAL or ANA maybe?

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F&B service was identical to the outbound flight. I went for the savoury snack this time.

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Somewhere in France



Not long now before we were about to leave Continental Europe behind

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Hello England

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The Thames and the QEII bridge



LCY spotted off the right hand side - looks like we would be coming in over Central London - one of my favourite approaches in the world



Now side on to LCY with the runway clearly in view. Looks like the weather in London had stayed nice all weekend.

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Canary Wharf shimming in the afternoon light



Canary Wharf, the Isle of Dogs more generally and Greenwich from the comfort of seat 7A!

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Continuing on our whistlestop tour of London on descent

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Central London, with a number of landmarks, including the Shard, which is now nearing completion. That building has gone up very quickly.

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Making a sharp right turn over South London

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The Thames makes its way through central London - one of my favourite cities in the world



My local shopping centre, library and tube station is down there!



Stave Hill, SE16, where I often go walking. The viewing point is great for looking over toward Canary Wharf.



Now directly over Canary Wharf



Short finals into LCY. You can just make out the new cable car which is being built across the Thames from near the O2. It will be open in time for the Olympics.

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Welcome to London City from the CityJet F50

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Followed by a smooth touchdown

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We stopped very quickly before backtracking down the runway and onto the ramp to our parking spot.

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The ramp was not overly busy although the rush of flights was just starting. Within a few moments of us arriving, a number of aircraft followed.

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An old friend was there to welcome me home.

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With a very light load, all passengers were off the aircraft very quickly and thankfully, the queue at the UK Border was short. Before heading into the terminal, I turned around for one last look at EI-RNA, who had carried me safely to Milan and home again. Thank you!

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In conclusion, I would definitely fly Alitalia again on this route. Having said that, there are a couple of areas which could be improved, namely, their OLCI offerings from LCY. I don’t consider it acceptable in 2012 that you cannot offer your passengers the ability to check in online or even at a SSK at the airport. Perhaps this will be rectified in due course given that the flight from LCY only started in late March. Even though the load on the return flight was very light, this was not surprising given the day and time of the flight. The return flight to LCY may be re-timed in due course, but from a passenger’s perspective, I had a great flight. The F&B service onboard was light but these days, to get anything complementary is a pleasant surprise. I also think passengers on this route would prefer a wider choice of beverages. Both flights were on time, and the crews did their job. It was especially nice to have good communication from the cockpit. Finally, the EMB190 is a great aircraft for this route and looks fantastic in Alitalia’s colours.

Thanks for reading - and any comments are very welcome.

A selection of other palmjet trip reports can be found here:

Going Retro, Chasing The Sun: BA B763 To Cyprus (by palmjet May 21 2012 in Trip Reports)

1 Long Day, 3 Short Virgins: Virgin's New ATR72 (by palmjet Feb 9 2012 in Trip Reports)

The Reindeer Route To Australia In J (by palmjet Dec 15 2011 in Trip Reports)

Arctic "Dash" With Wideroe: 2 Days, 7 Stops (pics (by Palmjet Jun 22 2011 in Trip Reports)

"888": 8hrs, 8 Segments On An Aussie Dash 8 (pics) (by Palmjet Apr 3 2011 in Trip Reports)

Keep Climbing & Don't Stop - 48hr DL Marathon (by Palmjet Dec 15 2010 in Trip Reports)

Snow-2-Sun: BA J To Tampa And Beyond (pics) (by Palmjet Dec 22 2010 in Trip Reports)

Iceland Yes, Volcano No, FI451 LHR-KEF (pics) (by Palmjet Oct 9 2010 in Trip Reports)

Ballina Boomerang: Coastal Flying With REX (pics) (by Palmjet Apr 10 2011 in Trip Reports)

Almost AF ATR72: Skyteam Skip LHR-TLS (w/pics) (by Palmjet Nov 6 2010 in Trip Reports)

The Return: KL E190 TLS-AMS (w/pics) (by Palmjet Nov 28 2010 in Trip Reports)

Baby 737 To Dresden And Back - W/pics (by Palmjet Sep 4 2010 in Trip Reports)

Short Haul Austrian 738(w) VIE-LHR W/pics (by Palmjet Sep 3 2010 in Trip Reports)

Cayo Coco - Havana, Aero Caribbean W/pics (by Palmjet Jul 16 2010 in Trip Reports)

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: jwhite9185
Posted 2012-06-12 12:17:24 and read 16182 times.

Very interesting read there. As I've said, I was considering taking this flight but found a more interesting route around Europe to/from Milan for a good price so just couldn't turn that down! Really want to try out a departure from LCY at some point though, as I've only arrived.

Quoting palmjet (Thread starter):
Unfortunately (or fortunately), the AZ driver did not manage to make the turn sharp enough and was unable to line up at the appropriate spot, so like a model on the Milanese catwalk, the aircraft taxied back out to the runway, looped around, and made a second attempt, passing right in front of me for the second time.

I've heard of a go around on landing, but parking?!

Quoting palmjet (Thread starter):
I managed to get to the aircraft and up the steps without being yelled at for taking pictures. You never know what kind of response you are going to get there so I am always quite discreet.

I always worry about that since being shouted at on the tarmac at BGI the very first time i took pics in such a situation. Not had any problems since though.

Quoting palmjet (Thread starter):
Some people say that legroom is tight on these birds, particularly at the back - but there was nothing tight about the legroom on this flight. Felt absolutely fine.

I found it a bit tight on the BA 170, but the LH 190 was fine. Be interesting to see what the BE 190 I'm on in a couple of weeks is like.

Quoting palmjet (Thread starter):
Probably the best views of Paris from the air I’ve ever had. We were very lucky and I thought it was a nice touch from the cockpit. Many crews no longer point out places of interest down below while enroute.

Flew over Paris a couple of days before you did, and i was treated to similar views. The flight crew didn't mention anything though, so i was lucky i just happened to notice ORY and CDG out the window.

Quoting palmjet (Reply 1):
LCY spotted off the right hand side - looks like we would be coming in over Central London - one of my favourite approaches in the world

Wish i had been treated to similar views when i came into LCY in March. First off i was on the wrong side and secondly it was dark!

Quoting palmjet (Reply 1):
My local shopping centre, library and tube station is down there!

Pretty sure I've been there! Walked all the way along the Thames from Waterloo many years back and was a relief to find somewhere to sit down and get a drink.

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: roberts87
Posted 2012-06-12 13:51:02 and read 15943 times.

Great report, very detailed, thanks for sharing! I agree, Alitalia did a great job on this route!

I am also looking for a hotel near Linate. What was your opinion on the hotel?

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: LondonCity
Posted 2012-06-12 14:53:07 and read 15810 times.

Great report. Liked the pics and all the detail. Yes, LIN has its faults but better to have this 'close-in' airport rather than have it closed down or restricted in the number of flights it can handle. When the revamped MXP opened, the plan was to downgrade LIN to serve only domestic routes. Fortunately, the Italian Gov's plan was derailed by AZ's European rivals who got the Gov to change its mind.

Quoting palmjet (Thread starter):
I don’t think the LCY airport designers ever dreamed that there would be 100 seater aircraft flying out of LCY.

Correct. LCY was designed and approved initially for Dash-8s accommodating half this number of pax.

Quoting palmjet (Thread starter):
It will be open in time for the Olympics.

Not sure if it will.

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: signol
Posted 2012-06-12 19:02:44 and read 15475 times.

Hi Palmjet,

nice report, thanks.

Good to see another airline doing well from LCY.

Quoting palmjet (Thread starter):
the aircraft taxied back out to the runway, looped around, and made a second attempt

I wonder what the passengers on board thought of this!

Quoting palmjet (Thread starter):

Service on this flight consisted of free beverages - limited to orange juice or water, although I did see coffee and tea as well. In sum, rather limited choice.

Not so good in terms of choice, at least it was free   And tasty, in terms of the juice!

Quoting palmjet (Thread starter):
Does this not say “Italy”?

When I was at LIN last year, that Emporio Armani hangar had all the busses for remote boarding parked in it!

Quoting palmjet (Reply 1):
Lots of trams to get you around town

Nice, I stayed in a hotel in a near suburb accessed by tram. A nice way to get around, on the classic 1930s trams!

Quoting palmjet (Reply 1):
Here’s a part of the check in area

The very desk I used last year  
Quoting palmjet (Reply 1):
looks like we would be coming in over Central London

Some excellent shots there, thanks!

All in all, a successful weekend away. Thanks!

signol

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: palmjet
Posted 2012-06-13 00:46:34 and read 14938 times.

Hi J

Quote:
Very interesting read there. As I've said, I was considering taking this flight but found a more interesting route around Europe to/from Milan for a good price so just couldn't turn that down! Really want to try out a departure from LCY at some point though, as I've only arrived.

Thanks for that. Yes, I recall you've opted for something a little different. I am sure there will be plenty of chance to get to fly out of LCY. It's a unique experience for sure.

Quote:
I've heard of a go around on landing, but parking?!

Ha! It's the first time I've ever seen this at LCY. I wonder whether the pilots are still getting used to the slightly different ground conditions there. It's not usual for aircraft to have to do such a tight turn and face away from the terminal.

Quote:
I always worry about that since being shouted at on the tarmac at BGI the very first time i took pics in such a situation. Not had any problems since though.

I've been yelled at a few times, but it never stops me. I really cannot see what the problem is, especially as all airports seem to have different tolerances for photography. I always make sure that I am not in the way, or blocking anything or creating any safety issues on the ramp when I take a pic. It's usually on 1 - 2 seconds in any case. The last time I got yelled at was at Tenerife South by the Easyjet ground staff!

Quote:
I found it a bit tight on the BA 170, but the LH 190 was fine. Be interesting to see what the BE 190 I'm on in a couple of weeks is like.

I would be interested to hear too - hope there is a report coming?!

Quote:
Wish i had been treated to similar views when i came into LCY in March. First off i was on the wrong side and secondly it was dark!

That approach is so much fun. Most of the time the approaches are from the other direction -sometimes you get lucky!

Quote:
Pretty sure I've been there! Walked all the way along the Thames from Waterloo many years back and was a relief to find somewhere to sit down and get a drink.

That's Canada Water down below. You can indeed walk all the way along the river, although CW is slightly inland. It's changed dramatically in the past 8 years or so since I moved there.

Thanks for your comments - Palmjet

Hi R

Quote:
Great report, very detailed, thanks for sharing! I agree, Alitalia did a great job on this route!

Thanks for your comments. I agree - AZ did do a good job on this route and I came away as a satisfied customer.

Quote:
I am also looking for a hotel near Linate. What was your opinion on the hotel?

The hotel was billed as 4 star, but I would struggle to give it 3 stars. On the plus side a) it's close to LIN and you can walk from the terminal to the hotel (although if arriving at night, would suggest that the complimentary shuttle service is used - you need to ring the hotel on arrival and they will direct you to the pick up point) b) the staff were friendly and c) the breakfast buffet is quite good. The room was also spacious and clean. On the downside, the air con was not working and they could not seem to fix it and the hotel is located next door to an old warehouse/distribution facility which does not do much for the view from the window. If that's not a problem, then it's an OK place to stay.

Hi LondonCity

Quote:
Great report. Liked the pics and all the detail. Yes, LIN has its faults but better to have this 'close-in' airport rather than have it closed down or restricted in the number of flights it can handle. When the revamped MXP opened, the plan was to downgrade LIN to serve only domestic routes. Fortunately, the Italian Gov's plan was derailed by AZ's European rivals who got the Gov to change its mind.

Glad you enjoyed - thanks for your comments. True, I very much appreciated LIN's convenience to Milan itself, but it still needs some kind of refit if possible. The ramp area also looks slightly chaotic but I guess they are restricted by space constraints.

Quote:
LCY was designed and approved initially for Dash-8s accommodating half this number of pax.

And that is evident for sure. Those holding pens at the gates get very crowded for a full EMB190!

Quote:
Not sure if it will.

I've read in a couple of places that it will be ready - and they are testing the cable cars already.

Thanks again!

Hi signol

Quote:
nice report, thanks.

Thanks very much. Glad you enjoyed it.

Quote:
I wonder what the passengers on board thought of this!

I imagine they were all a little impatient to get off the aircraft rather than doing another loop of the tarmac!

Quote:
Not so good in terms of choice, at least it was free And tasty, in terms of the juice!

That juice is amazing. It's very tasty.

Quote:
When I was at LIN last year, that Emporio Armani hangar had all the busses for remote boarding parked in it!

I think I saw quite a few buses there on Sunday.

Quote:
Nice, I stayed in a hotel in a near suburb accessed by tram. A nice way to get around, on the classic 1930s trams!

Very atmospheric - I really liked seeing the old trams.

Quote:
Some excellent shots there, thanks!

Unusual to have such a clear day in London. Thanks again!

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: FlyingFinn76
Posted 2012-06-13 03:21:00 and read 14558 times.

Hi PJ,

A terrific account on your little weekend jaunt into Milan. You got very lucky with the weather it seems - beautiful photos all along your journey.

Alitalia certainly has a reputation and not necessarily a good one. I never flew the old Alitalia, but have flown the "new" one a couple of times and when compared to other Italian airlines they have provided a good, solid experience. Not that much service (just like you mentioned), but at least it seems to be consistent on all flights and the crews are mostly very nice and friendly.

That E190 looks great, although I don't really understand why they got them - Alitalia Cityliner already has a fleet of ten CRJ-900s inherited from Air One Cityliner so it would've made sense to get more of those to have an unified fleet methinks. But maybe those CRJs aren't that good - at least judging from my experiences from last summer their operational reliability was a bit cack really... And don't get me started on ground handling at NAP, no no...

Quoting palmjet (Thread starter):
Every time I came into town, I always used to beg my parents to go and see the big Alitalia model they had in the window there. I remember it was a very large B747-200 on stand with that distinctive, and now iconic, “A” logo painted on the tail. I was so transfixed and used to press my face against the window for ages to marvel at such an amazing model. I guess being an avia geek is a lifelong passion for me, as it is to many readers here.

Nice childhood memories. Yes, I guess most of us can recall similar occasions from the past. For me a trip to the local library was always a high point as they had these series of books about various countries and they always included pages dedicated to various transportation systems in the country - most often also including the local flag carrier airline and some information about it. I used to skip all the other stuff and just cut directly into this section, mainly for the airline stuff  . That is how I first learned about Qantas, Alitalia and other old school airlines... Those times before the Internet, google, Wikipedia etc. made all that information so accessible and easy to find... I sometimes miss them!

Quoting palmjet (Thread starter):
. It was reported that the airline broke even in 2011 despite the difficulties arising from high fuel costs.

Alitalia breaking even? Wow, stop the press!

Quoting palmjet (Thread starter):
On the plus side, Alitalia was nominated as Europe’s most punctual airline in 2010 and one of the world’s five most punctual airlines in 2011.

What about SAS, who advertises themselves as the world's most punctual airline, shouldn't they then also be Europe's most punctual?  

Anyway this really doesn't sound the old Alitalia at all, so indeed things have changed for the better.

Quoting palmjet (Thread starter):
I do remember seeing flights to Milan from City Airport in the past, but these were operated not by Alitalia, but Air One, and I am not certain the Avro used by Air One came from CityJet!

Nope, it was operated by Transwede (oddly of Sweden) Avros. Just like the SAS ARN/OSL-LCY flights of yesteryear.

Quoting palmjet (Thread starter):
also I received not one, but two calls from Alitalia reservations in Italy, to advise me of the time change.

Wow, very impressive. Wouldn't have expected that kind of customer care from them!

Quoting palmjet (Thread starter):
I just had to make it to the gate at LCY on time (something you would think is a straightforward task for any a.netter).

Are you begging for a sarcastic comment in reference to a certain trip to Arlanda in January here...?  
Quoting palmjet (Thread starter):
First, the flags of all the nations which are destinations from LCY.

Sadly no Finnish flag there  . I always expected Blue1 to try their luck with HEL-LCY when they still had the Avros - that would've fit perfectly into their motley assortment of routes but it never happened. Even more surprising is Finnair hasn't tried it with their E-jets - after all if they try to market their Asian routes to business travelers with the main selling point of saving lots of time by going the most direct route then LCY would be a perfect compliment for that instead of Heathrow, which at least for the City execs and bankers is way out there.

Quoting palmjet (Thread starter):
First up, I had to pass by Gate 21 to exorcise some demons of missing a flight to ARN back in January. AlwaysOnAPlane should be banned from flying together (for our own sanity).

Ahh, I didn't have to comment on it as you did it yourself  . Maybe you should just be banned from having a pre-flight pint and a long chat?

Quoting palmjet (Thread starter):
A last call would have been VERY helpful thank you very much LCY back in January.... pity you weren’t able to do that then. Not that I am bitter or anything.

I think you can stop tormenting yourself already!

Quoting palmjet (Thread starter):
These Titan Avros seem to be following me everywhere at the moment. Operating a flight probably on behalf of CityJet (although not confirmed).

That is a great livery! Wouldn't mind flying one of those beauties.

Quoting palmjet (Thread starter):
A nice touch, when so many airlines today, don’t name any of their aircraft any more.

I'm with you here - I love that, such a nice personal touch. Although certain airlines have some weird naming conventions - that A320 of SATA Internacional that I flew a couple of years ago with the name "Diaspora" is still haunting me...

On a positive note Air Baltic apparently is going to give names to all of its planes, yay! They are having a competition in facebook for the best names.

Quoting palmjet (Thread starter):
I don’t think the LCY airport designers ever dreamed that there would be 100 seater aircraft flying out of LCY.

Nor transatlantic flights being offered?

Quoting palmjet (Thread starter):
I thought it was interesting that AZ only have 2 FAs on their EMB190s, whereas I recall BA’s EMB190s have 3.

At least the one Citiflyer E190 I flew LCY-MAD with last year had only two which is the legal requirement for planes of this size (1 FA per 50 pax). If you have three it usually means one of them is a trainee being groomed.

Quoting palmjet (Thread starter):
there hardly seemed to be any point with just one row - that row was entirely empty in any case.

Ahh, I flew Blue1 Premium LHR-HEL once (my first flight with their 717s actually) and there was exactly one row of Premium. Felt really odd and awkward. The plane was completely full as well.

Quoting palmjet (Thread starter):
Goodbye England for a couple of days

Shame to leave Old Blighty when the weather seems to be very nice at the moment. Or for the whole weekend actually judging from your photos from the return part!

Quoting palmjet (Thread starter):
You can see La Defense and the Arc de Triomphe from here

Wow, amazing pictures of Paris! You were very very lucky.

Quoting palmjet (Thread starter):
and a clear view of Orly Airport

Nice shot.

Quoting palmjet (Thread starter):
We then passed nearby to what looked like Geneva

Yes, it indeed is Geneva and GVA airport.

Quoting palmjet (Thread starter):
And here too - some really high storm clouds as we crossed into Italy.

Amazing cloud shots there.

Quoting palmjet (Thread starter):
with a setting sun on my side of the aircraft

And the lighting conditions on these approach shots resulted in some really gorgeous shots too!

Quoting palmjet (Thread starter):
Dedicated to PlaneHunter (and the Flying Finn - whom I know has flown with Windjet as well)

Hey, that was the first TR I ever posted here! Titled "Trying WindJet" I think.

Quoting palmjet (Thread starter):
First impressions of LIN were not good though - it looks like it needs a pretty serious facelift!

Yes, it is quite a horrible dump - the pits really as I told you in Berlin.

Quoting palmjet (Thread starter):
The memorial consists of a forest of 118 beech trees planted in a circle, one for each passenger on the MD87, and a stone sculpture by the Swedish artist Christer Bording which was donated by SAS, called Infinity Pain, which is placed in the centre of the forest.

Wow nice, I had no idea such a thing existed. If I ever venture into Linate for a longer time I'll be sure to pay it a visit. I remember the day when that accident happened - such a sad sad thing.

Quoting palmjet (Thread starter):
such as this Air One A320 about to make a sharp right hand turn shortly after departure.

Really beautiful shots of planes taking off there.

Quoting palmjet (Thread starter):
I was however, practically horrified to see that we pulled up next to -NA again. I was hopeful that as I had seen -NA depart earlier in the day, it would be off somewhere else. Sadly not, it was back at LIN to take me home. What was more frustrating was that -NB was parked right next to us. Bugger.

Oh bugger, I hate it when that happens. I seem to have this curse with a PH-BXF recently... the last three flights I flew between HEL and AMS have all been on this very same plane  .

Quoting palmjet (Thread starter):
Yummy view of the EMB190 just before entering the cabin

This is the first time ever I've heard someone calling a view of a plane "yummy"  
Quoting palmjet (Thread starter):
I did take a look at the (battered) safety card before departure however

Considering these are quite new planes how did that card end up in that condition? A toddler eating it?

Quoting palmjet (Thread starter):
Here’s the empty rear section of the cabin but you can see the layout clearly.

That indeed is one empty plane! You didn't want to move towards the back to give you an unobstructed view out plus tons of personal space?

Quoting palmjet (Thread starter):
Hello England

Are those the White Cliffs of Dover there? Suddenly I got Sir Lionel Richie playing in my head!

Quoting palmjet (Thread starter):
LCY spotted off the right hand side - looks like we would be coming in over Central London - one of my favourite approaches in the world

Ahh, very nice pictures of the approach. I've yet to fly into LCY even though I've flown out of there a few times - should really try it so many times until I get this approach (and a matching weather).

Quoting palmjet (Thread starter):
Central London, with a number of landmarks, including the Shard, which is now nearing completion. That building has gone up very quickly.

That's what happens when you've got money to spend...!

Quoting palmjet (Thread starter):
The Thames makes its way through central London - one of my favourite cities in the world

Ditto.

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: OA260
Posted 2012-06-13 03:39:48 and read 14518 times.

Hey great report on AZ . Great to see them doing well again . I love their E Jet looks great.

I think they could have provided a bit more in terms of snacks down the back though . Maybe a muffin or similar.

Nice pics of Milan , brings back memories of my time there .

Thanks for the report .

OA260  

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: EY460
Posted 2012-06-13 04:31:56 and read 14422 times.

Thanks for the TR. It was very interesting. I've linked it to the Italian version of A.net and it was really appreciated.

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: infodesk
Posted 2012-06-13 05:26:56 and read 14286 times.

Hi Palmjet,

As I made my first trip to LCY only a couple of weeks ago, plus the fact that I saw AZ’s lovely shiny E-jet there, this report was of special interest to me.

What a gorgeous day you had for flying! Such lovely views the whole way and then to be treated to those big storm clouds, just perfect. Shame you got the same aircraft on the way back, that load didn’t look too inspiring.

LCY is a great airport, love those ramp views. Glad there were no boarding issues this time  
Quoting palmjet (Thread starter):
Alitalia.com says that 24 hours before, you can apparently check in online via the AZ website.... Well that’s technically true, unless you are departing from a handful of random airports. That includes LCY.

Seems very strange, surely LCY is one of THE airports where OLCI would be most widely used.

Quoting palmjet (Thread starter):
These Titan Avros seem to be following me everywhere at the moment. Operating a flight probably on behalf of CityJet (although not confirmed).

Didn’t know they were helping Cityjet out. Must try and log that Sion flight this winter.

Quoting palmjet (Thread starter):
I thought it was interesting that AZ only have 2 FAs on their EMB190s, whereas I recall BA’s EMB190s have 3.

If I remember correctly, AF only have 2 as well.

Quoting palmjet (Thread starter):
I noted that neither crew member completed a seatbelt or cabin check before we took off. A bit lax or just not enough time?

That’s quite worrying. Let’s face it, that take off at LCY is pretty powerful.

Quoting palmjet (Thread starter):
Being farewelled by these CityJet Avros with their no doubt “cramped” 3 - 3 seating in Y.

I didn’t find them too bad actually, I expected them to be a lot worse than they were.

Quoting palmjet (Thread starter):
We then passed nearby to what looked like Geneva

Correct.

Quoting palmjet (Thread starter):
Before returning to my seat, I managed to snap a picture of the wing with the Alitalia logo all over it. Very funky and kind of retro.

A very funky feature indeed. Imagine how good it would look with Edelweiss‘ livery on the wing!

Happy flying
Infodesk   

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: photoshooter
Posted 2012-06-13 05:49:06 and read 14238 times.

Hey Palmjet

congrats with the great trip report you've got there. I really like the photos at London City (the perspectives when the aircraft is turning) and the photos of Milan. I really need to go there some day, have been postponing Milan for years now.

Quoting palmjet (Thread starter):
These Titan Avros seem to be following me everywhere at the moment. Operating a flight probably on behalf of CityJet (although not confirmed).

Operating on behalf of Cityjet indeed. I've seen them on AMS-LCY and LCY-ORY.


Thanks for the great trip report and keep 'em coming  

Niek   

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: LH4116
Posted 2012-06-13 06:45:55 and read 14145 times.

Hey Palmjet, nice report!

Quoting palmjet (Thread starter):
On the plus side, Alitalia was nominated as Europe’s most punctual airline in 2010 and one of the world’s five most punctual airlines in 2011.

Hehe, well good luck for them with that. SAS as we all know have always been and will always be Europe's most punctual airline!

Quoting palmjet (Thread starter):
I thought I would be able to issue my BP at one of the SSKs at LCY, but surprise number 2, there is no AZ SSK at LCY (well not yet), so I had to check in and make a seat request with a human, which brought me back to circa 1991 before any of this website OLCI stuff had even been thought of!

Well there's nothing wrong with using manual check in, I quite like it. Although it's nice to have the seats reserved in forehand, so I can understand your slight anxiety  
Quoting palmjet (Thread starter):
and the A318, G-EUNB getting prepared for its flight to Shannon and New York JFK.

Nice looking machine! Any plans you will take that flight anytime soon? Maybe burn off some Avios or benefit from the generous TP earnings on this "flagship" service.

Quoting palmjet (Thread starter):
any crews no longer point out places of interest down below while enroute.

Suppose it could get a boring while at cruise, so a nice way to keep themselves busy! But true, not many pilots seem to do that.

Quoting palmjet (Thread starter):
I opted for the orange juice - blood orange, which wasn’t chilled as much as it could have been but I have to say it was incredibly delicious.

Looks delicious indeed, almost like a Singapore Sling! Couldn't you have asked for some ice cubes?

Quoting palmjet (Thread starter):
Dedicated to PlaneHunter (and the Flying Finn - whom I know has flown with Windjet as well)

What's so special about this airline anyway? I don't understand...

Quoting palmjet (Thread starter):
There are a couple of lounges at Linate, and my Priority Pass membership allowed me entrance to one of them.

Ah didn't know you still had that Priority Pass, they sure must come in handy from time to time!

Quoting palmjet (Thread starter):
happy camper
Quoting palmjet (Thread starter):
Bugger.

What, am I reading a Petteri report??

Quoting palmjet (Reply 1):
Yummy

Ah that's more like it  
Quoting palmjet (Thread starter):
F&B service was identical to the outbound flight. I went for the savoury snack this time.

Again rather generous service on the flight. But why not chose a more appropriate drink, surely they had some nice italian wines loaded?

"Wheels Up!"
//Jonas

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: gabrielchew
Posted 2012-06-13 07:46:43 and read 14021 times.

Nice report PJ...i'm writing my AZ report at the moment, so was nice to check yours out.

Quoting palmjet (Thread starter):
Between the time of booking and departure, AZ rescheduled the outbound flight, although the time change was not significant. Were you thinking that AZ wouldn’t have bothered to notify me of the change? Under the old Alitalia, perhaps? Under the new Alitalia? Well, AZ sent me an email well in advance to advise me of the time change, and also I received not one, but two calls from Alitalia reservations in Italy, to advise me of the time change.

Very efficient

Quoting palmjet (Thread starter):
Alitalia.com says that 24 hours before, you can apparently check in online via the AZ website.... Well that’s technically true, unless you are departing from a handful of random airports. That includes LCY. Sadly, no OLCI is available for flights leaving London City, which I thought was disappointing. Nearly everybody offers OLCI today. Not good enough really.

Completely unnaceptable for LCY...the whole point of using LCY is to get in and out as fast as possible. HAVING to queue at the desk for everyone is not a good idea given the market they are going for.

Quoting palmjet (Thread starter):
As is customary at LCY, the aircraft then made a sharp turn to face out toward the runway - giving me this rather unique perspective. What a great looking aircraft.

Great view. I miust say, however, that I don't think the livery suits the plane. Looks much bette on the MD80!

Quoting palmjet (Thread starter):
Iconic - and now refreshed AZ tail logo of -NA

Great tail fin!

Quoting palmjet (Thread starter):
I thought it was interesting that AZ only have 2 FAs on their EMB190s, whereas I recall BA’s EMB190s have 3.

BA only had two on my AGP-LCY. LH also only had two FRA-LCY. Flybe yesterday had 3 on BHD-LGW though.

Quoting palmjet (Thread starter):
I managed to snap a picture of the wing with the Alitalia logo all over it. Very funky and kind of retro.

I took so mnay pictures of the painted wing on my LIN-LHR flight.

Quoting palmjet (Thread starter):
The Thames makes its way through central London - one of my favourite cities in the world

Lovely views - lucky you got the London appoach. I've got my fingers crossed for that approach on RTM-LCY next month

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: N202PA
Posted 2012-06-13 08:00:56 and read 13993 times.

Thanks for this very nice report, palmjet! I'm always interested in seeing ops from LCY and as you say the Alitalia livery is quite attractive. Especially on the sexy/sleek E-190.

Great pictures of the whole trip, too!  

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: palmjet
Posted 2012-06-14 01:24:58 and read 13350 times.

Good morning FF!

Quote:
A terrific account on your little weekend jaunt into Milan. You got very lucky with the weather it seems - beautiful photos all along your journey.

Thank you! It was pure luck. We've not seen weather like that in London for a while (and not since either!)

Quote:
Alitalia certainly has a reputation and not necessarily a good one. I never flew the old Alitalia, but have flown the "new" one a couple of times and when compared to other Italian airlines they have provided a good, solid experience. Not that much service (just like you mentioned), but at least it seems to be consistent on all flights and the crews are mostly very nice and friendly.

Agreed - the key word I would use from my flights was "consistent". That's pretty good in this day and age, although it was only one flight. I would fly with them again.

Quote:
That E190 looks great, although I don't really understand why they got them - Alitalia Cityliner already has a fleet of ten CRJ-900s inherited from Air One Cityliner so it would've made sense to get more of those to have an unified fleet methinks. But maybe those CRJs aren't that good - at least judging from my experiences from last summer their operational reliability was a bit cack really... And don't get me started on ground handling at NAP, no no...

I will avoid any reference to NAP! Yep, seemed like a strange decision although the CRJ900 is not certified to fly into LCY as far as I recall so it would not have been useful for the LCY-LIN route in any case. I've only done one CRJ900 flight and while it was comfy and I enjoyed it, I still prefer the EM170/90 series.

Quote:
Nice childhood memories. Yes, I guess most of us can recall similar occasions from the past. For me a trip to the local library was always a high point as they had these series of books about various countries and they always included pages dedicated to various transportation systems in the country - most often also including the local flag carrier airline and some information about it. I used to skip all the other stuff and just cut directly into this section, mainly for the airline stuff . That is how I first learned about Qantas, Alitalia and other old school airlines... Those times before the Internet, google, Wikipedia etc. made all that information so accessible and easy to find... I sometimes miss them!

Agreed! It's amazing how the ability to access information about all kinds of obscure things has changed so much over the years. I used to rely on my local library as well - and I remember borrowing the same book over and over again as it had so many great pics of airliners!

Quote:
What about SAS, who advertises themselves as the world's most punctual airline, shouldn't they then also be Europe's most punctual?

I will let AZ and SK fight that one......!

Quote:
Nope, it was operated by Transwede (oddly of Sweden) Avros. Just like the SAS ARN/OSL-LCY flights of yesteryear.

Thanks for that - now I remember (as these aircraft were SE-registered)

Quote:
Sadly no Finnish flag there . I always expected Blue1 to try their luck with HEL-LCY when they still had the Avros - that would've fit perfectly into their motley assortment of routes but it never happened. Even more surprising is Finnair hasn't tried it with their E-jets - after all if they try to market their Asian routes to business travelers with the main selling point of saving lots of time by going the most direct route then LCY would be a perfect compliment for that instead of Heathrow, which at least for the City execs and bankers is way out there.

Nope, sadly not. I agree that it's weird that AY never tried it (or so far have not done so). Would have been interesting to see. I wonder whether the aircraft may have been payload restricted due to short runway at LCY and amount of fuel needed to do a LCY-HEL. It would be one of the longer sectors out of LCY for sure.

Quote:
Ahh, I didn't have to comment on it as you did it yourself . Maybe you should just be banned from having a pre-flight pint and a long chat?

  yes, that too...



Quote:
That is a great livery! Wouldn't mind flying one of those beauties.

Pretty funky yes - we saw three Titan aircraft at MUC for the Champions League final - a 757, 733 and the Avro!

Quote:
I'm with you here - I love that, such a nice personal touch. Although certain airlines have some weird naming conventions - that A320 of SATA Internacional that I flew a couple of years ago with the name "Diaspora" is still haunting me...

I am also scarred, having flown the very same aircraft!

Quote:
On a positive note Air Baltic apparently is going to give names to all of its planes, yay! They are having a competition in facebook for the best names.

Kudos to Air Baltic. I really need to get on one of their flights soon...

Quote:
At least the one Citiflyer E190 I flew LCY-MAD with last year had only two which is the legal requirement for planes of this size (1 FA per 50 pax). If you have three it usually means one of them is a trainee being groomed.

OK thanks for that. Make sense.

Quote:
Wow, amazing pictures of Paris! You were very very lucky.

Tell me about it ! Never seen Paris so clear from the air.

Quote:
Yes, it indeed is Geneva and GVA airport.

Nice - another airport I need to visit sometime soon!

Quote:
Hey, that was the first TR I ever posted here! Titled "Trying WindJet" I think.

I remember that one well!

Quote:
Wow nice, I had no idea such a thing existed. If I ever venture into Linate for a longer time I'll be sure to pay it a visit. I remember the day when that accident happened - such a sad sad thing.

I recommend it. It's nice that they managed to do this - and not long after the accident. Some memorials take years to come to fruition which I imagine makes it only more painful for the friends and relatives who may want to go somewhere to reflect.

Quote:
Oh bugger, I hate it when that happens. I seem to have this curse with a PH-BXF recently... the last three flights I flew between HEL and AMS have all been on this very same plane.

That is the worst luck possible ! I would be seriously starting to doubt my sanity if that happened to me.

Quote:
This is the first time ever I've heard someone calling a view of a plane "yummy"

 
Quote:
Considering these are quite new planes how did that card end up in that condition? A toddler eating it?

or a dog perhaps?  
Quote:
That indeed is one empty plane! You didn't want to move towards the back to give you an unobstructed view out plus tons of personal space?

I did move further back for a bit, but as I had nobody next to me in my original seat, it was more than OK being there too. Plus I had a good view of the engine.

Quote:
Are those the White Cliffs of Dover there? Suddenly I got Sir Lionel Richie playing in my head!

Quite possibly!

Quote:
Ahh, very nice pictures of the approach. I've yet to fly into LCY even though I've flown out of there a few times - should really try it so many times until I get this approach (and a matching weather).

Do it ! Yes, a bit of luck is also involved with the weather. Actually, a lot of luck!

Thanks again for your detailed feedback - much appreciated.


Hi P

Quote:
Hey great report on AZ . Great to see them doing well again . I love their E Jet looks great.

Thanks for that - glad you enjoyed too. I agree - the E-jet looks great in AZ colours. I never thought I would be such a fan of the AZ colours on an E-jet but there you go.

Quote:
I think they could have provided a bit more in terms of snacks down the back though . Maybe a muffin or similar.

Agree, snack was minimal - could be a bit more generous, but my priority was an ontime flight in both directions! thankfully I ate before the flight so I was not too bothered. The juice was delicious though!

Quote:
Nice pics of Milan , brings back memories of my time there.

Thanks - I enjoyed the weekend very much. Helped by the sunny weather there too. Thanks P.

EY460

Quote:
Thanks for the TR. It was very interesting. I've linked it to the Italian version of A.net and it was really appreciated.

Hi there - glad you enjoyed it and nice that the locals enjoyed it as well - thanks for linking it through.

Hi Hannah

Quote:
As I made my first trip to LCY only a couple of weeks ago, plus the fact that I saw AZ’s lovely shiny E-jet there, this report was of special interest to me.

Yes! I remember your pic from LCY - glad the report was of interest.

Quote:
What a gorgeous day you had for flying! Such lovely views the whole way and then to be treated to those big storm clouds, just perfect. Shame you got the same aircraft on the way back, that load didn’t look too inspiring.

It was a perfect day for flying. I think the pilots must have been enjoying it too!. The load on the return flight was indeed small, but I guess it might get better with time, or if the flight was retimed slightly to be later departing from LIN.

Quote:
LCY is a great airport, love those ramp views. Glad there were no boarding issues this time

  Thankfully not this time!

Quote:
Seems very strange, surely LCY is one of THE airports where OLCI would be most widely used.

Agreed - that aspect of the customer journey was completely unacceptable for an airport like LCY (or any airport these days really).

Quote:
Didn’t know they were helping Cityjet out. Must try and log that Sion flight this winter.

It was a surprise to see it there for sure - looks very unique. If you do the Sion flight - hopefully a report?!

Quote:
That’s quite worrying. Let’s face it, that take off at LCY is pretty powerful.

I agree - it was a little strange. The takeoff was very powerful indeed - perhaps more so than on the BA EM190s I've flown on out of there.

Quote:
I didn’t find them too bad actually, I expected them to be a lot worse than they were.

Excellent! Glad you enjoyed and it was not too cramped inside. I like LXs the best - their 2-3 seating makes them so much more comfy.

Quote:
A very funky feature indeed. Imagine how good it would look with Edelweiss‘ livery on the wing!

I know a certain person who would go crazy for that !   Thanks again for your comments.


Hi photoshooter

Quote:
congrats with the great trip report you've got there. I really like the photos at London City (the perspectives when the aircraft is turning) and the photos of Milan. I really need to go there some day, have been postponing Milan for years now.

Thanks very much for your ocmments. Glad you liked the pics. Milan was worth a visit - it's quite different to the other parts of Italy I have been to but I would certainly like to go back.

Quote:
Operating on behalf of Cityjet indeed. I've seen them on AMS-LCY and LCY-ORY.

Thanks for that confirmation!

Hi there J

Quote:
Hey Palmjet, nice report!

Glad you enjoyed!

Quote:
Hehe, well good luck for them with that. SAS as we all know have always been and will always be Europe's most punctual airline!

My SAS flight from CPH in Feb was actually late ironically but I remember all the signs at CPH telling everyone how punctual they were....

Quote:
Well there's nothing wrong with using manual check in, I quite like it. Although it's nice to have the seats reserved in forehand, so I can understand your slight anxiety

I prefer DIY check in to having to ask for a certain seat.

Quote:
Nice looking machine! Any plans you will take that flight anytime soon? Maybe burn off some Avios or benefit from the generous TP earnings on this "flagship" service.

There is something in the pipeline but I am going to be bankrupt if I keep booking any more flights this year!

Quote:
Looks delicious indeed, almost like a Singapore Sling! Couldn't you have asked for some ice cubes?

I saw no evidence of ice cubes being offered !

Quote:
What's so special about this airline anyway? I don't understand...

You need to ask FF and PH that question.....  
Quote:
Ah didn't know you still had that Priority Pass, they sure must come in handy from time to time!

I have limited membership with them these days. Helpful for when I am not flying BA!

Quote:
What, am I reading a Petteri report??

P has no copyright over these terms!!

Quote:
Again rather generous service on the flight. But why not chose a more appropriate drink, surely they had some nice italian wines loaded?

Strangely I did not see anyone having wine on the flight (in either direction)!

Hi gab

Quote:
Nice report PJ...i'm writing my AZ report at the moment, so was nice to check yours out.

Thanks for that - looking forward to reading your AZ report too.

Quote:
Completely unnaceptable for LCY...the whole point of using LCY is to get in and out as fast as possible. HAVING to queue at the desk for everyone is not a good idea given the market they are going for.

Agree totally.

Quote:
Great view. I miust say, however, that I don't think the livery suits the plane. Looks much bette on the MD80!

I love the MD80 too but I was kinda taken with the livery on the E-jet. I think it looks smart.

Quote:
I took so mnay pictures of the painted wing on my LIN-LHR flight.

A very cool feature - thanks AZ!

Quote:
Lovely views - lucky you got the London appoach. I've got my fingers crossed for that approach on RTM-LCY next month

Fingers are crossed for you ! It's great but sadly I've only ever done it 3 times in the 8 or so years I have been flying out of LCY. Thanks again

Hi N202PA

Quote:
Thanks for this very nice report, palmjet! I'm always interested in seeing ops from LCY and as you say the Alitalia livery is quite attractive. Especially on the sexy/sleek E-190.

Great pictures of the whole trip, too!

Glad you enjoyed - thanks for your comments. I remain a committed E-jet fan and agree, the AZ livery on these jets looks great. Cheers, Palmjet

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: VSMike
Posted 2012-06-14 01:43:20 and read 13325 times.

Is this AZ Ejet in the old colurs, or new? I can't tell.
Why aren't the seats green, inside? How else can one tell which airline they're on? Bring back the green seats, green carpets & green curtains. It's like a leperchaun vomited inside an Italian airline's jets! Which stands to reason given that AZ have som many EI- registrations. Hmm.

VSM

[Edited 2012-06-14 01:56:33]

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: palmjet
Posted 2012-06-15 08:10:54 and read 12922 times.

VSM

Quote:
Is this AZ Ejet in the old colurs, or new? I can't tell.

It's the old new colours, which seems to be a requirement for all Skyteam airlines these days! I really like the subtle tweaks they've made and still managed to retain an iconic logo that looks as good today as when it first came out.

Quote:
Why aren't the seats green, inside? How else can one tell which airline they're on? Bring back the green seats, green carpets & green curtains. It's like a leperchaun vomited inside an Italian airline's jets! Which stands to reason given that AZ have som many EI- registrations. Hmm.

No more green! It's all light grey now. Very fresh and stylish. I wish I could experience all that green - must get on an AZ M80 soon!

Thanks for your comments

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: MSS658
Posted 2012-06-17 08:19:46 and read 12458 times.

Hi Palmjet

Great report, thanks for sharing! No gate 21 luck on this trip thankfully.
Despite the rough times for the airline in the past AZ is really coming back forward.
Too bad the same registration was on the schedule.
Milan pics seem to look pretty decent as well.

Greetings
Marc

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: sultanils
Posted 2012-06-17 09:13:59 and read 12417 times.

Hello pj!

What a stunning piece once again my friend! I said it once and I will say it again: you're the King of Flying in Good Weather Conditions. Really amazed by the quality and the views of your pics. Having said that, it's pretty nice to see a resurected Alitalia. My parents flew them last month to FLR via FCO and they were happily surprised as well. Those Jungle Jets look mighty fine in the Alitalia scheme!

Quoting palmjet (Thread starter):
By the time AZ eventually ceased flying to Australia entirely

Wow, I'm surprised Alitali even had services down under! To what cities and what types were used, any ideas?

Quoting palmjet (Thread starter):
Recent fleet modernisation at Alitalia is also evidence of an airline that is trying to turn its business around. New A330s have been added, new cabins introduced, and more recently, a brand new fleet of E-jets for intra Europe services.

After such a massive investment, one can only wish them the best!

Quoting palmjet (Thread starter):
I just had to make it to the gate at LCY on time (something you would think is a straightforward task for any a.netter).

Ha ha, demons of the past 

Quoting palmjet (Thread starter):
so I had to check in and make a seat request with a human[/quote Nice phrasal. Makes me think of that Kraftwerk song 'The Robots'  



[quote=palmjet,reply=0] I like to be in the rear [of the aircraft]

   Funny!

Quoting palmjet (Thread starter):
Operating a flight probably on behalf of CityJet

Any possibility of catching it ex-AMS maybe?

Quoting palmjet (Thread starter):
Getting up real close and personal - Cityliner titles visible near the nose

Gorgeous plane indeed.

Quoting palmjet (Thread starter):
I noted that neither crew member completed a seatbelt or cabin check before we took off. A bit lax or just not enough time?

Now that's quite unacceptable! How was the safety demo performed btw: manually I suppose?

Quoting palmjet (Thread starter):
Does this not say “Italy”?

In all aspects. Just add a bowl of 'spaghetti bolognese'!

Quoting palmjet (Thread starter):
I stayed here for a few minutes to reflect

Although we take it for granted that everything will work out fine, still there's this slight chance of things going badly wrong unfortunately 

Quoting palmjet (Thread starter):
What was more frustrating was that -NB was parked right next to us. Bugger.

Ouch, that's painful. You could've ask them for an aircraft swap  

Quoting palmjet (Thread starter):
Who else paints their logo on the upper surface of the wing these days? JAL or ANA maybe?

I think they are the only Euro airline to do this, no?

Sultanils

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: dc9northwest
Posted 2012-06-17 10:00:46 and read 12373 times.

Hi there, Palmjet!

Quoting palmjet (Thread starter):
However, press release aside, being a big E-jet fan, it got me thinking about the prospect of flying with AZ for the first time, all those years after looking at the Alitalia 747 in the window 12000 miles away, particularly as flights were being offered out of London City Airport – my nearest of all the London airports.

A good reason to sample AZ's services!

Quoting palmjet (Thread starter):
Not having any status with the airline meant limited ability to manage the booking – ie no advance seat selection although web check in is provided.

I don't think you can do much with an AZ booking on-line even you're a FF or the president of Italy for that matter... Don't think they offer advance seat selection or respect it if they do!

Quoting palmjet (Thread starter):
it felt weird to ask someone “for a window seat on the A side toward the rear of the aircraft”

I see your point. Yeah, that'd be kind of strange to do, actually. But, no problems, and that's good!

Quoting palmjet (Thread starter):
The BA New York flight on its way

The little A318 looks kinda weird with the overwing exit plugged.

Quoting palmjet (Thread starter):
We departed from the West - with the usual LCY take off routine of firing up the engines for a bit at the end of the runway before releasing the brakes. Needless to say, take off was very powerful.

Ah, I like these take-offs at smaller airports!

Quoting palmjet (Thread starter):
I opted for the orange juice - blood orange, which wasn’t chilled as much as it could have been but I have to say it was incredibly delicious. I also tried the sweet biscuits. I thought it was a nice touch to explain their origins and give it an Italian “feel”. I liked that. AZ also provided us with a fresh lime scented towelette.

AZ offers good snacks, but the quantity of both food and drink on these short sectors is lacking!

Quoting palmjet (Thread starter):
That was the end of my first Alitalia flight. A bus was waiting for passengers and I was actually the last off. Sadly, no time for pics as the bus was ready to go. My only comment here was the bus was barely large enough to accommodate all of the passengers and I literally had to push my way on, or be left behind on the tarmac (which wasn’t actually a bad idea come to think of it..)

Huh, the notion of personal space is different in Italy/S. Europe compared to N. Europe or the USA...  


Thanks for writing this up, Palmjet. I appreciate seeing AZ's Embraer service on here.

Nice photos of Milan, but also London and Paris, in different parts of the report!

Alex

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: ba319-131
Posted 2012-06-18 14:01:22 and read 12132 times.

Nice read PJ, did enjoy.

Quoting palmjet (Thread starter):
Between the time of booking and departure, AZ rescheduled the outbound flight, although the time change was not significant. Were you thinking that AZ wouldn’t have bothered to notify me of the change? Under the old Alitalia, perhaps? Under the new Alitalia? Well, AZ sent me an email well in advance to advise me of the time change, and also I received not one, but two calls from Alitalia reservations in Italy, to advise me of the time change. I was in no doubt what time my flight was now leaving

- Now that is quite some customer service effort, very impressed!

Quoting palmjet (Thread starter):
I just had to make it to the gate at LCY on time (something you would think is a straightforward task for any a.netter).

- Hmm, January.............

Quoting palmjet (Thread starter):
Alitalia.com says that 24 hours before, you can apparently check in online via the AZ website.... Well that’s technically true, unless you are departing from a handful of random airports. That includes LCY. Sadly, no OLCI is available for flights leaving London City, which I thought was disappointing. Nearly everybody offers OLCI today. Not good enough really.

- Agreed, OLCI is a standard, near enough, a large carrier such as AZ should be offering this as a standard feature.

Quoting palmjet (Thread starter):
One of the reasons I like the EMB190 so much. Some people say that legroom is tight on these birds, particularly at the back - but there was nothing tight about the legroom on this flight. Felt absolutely fine.

- EMB 190's have great legroom, at least the BA ones do.

Quoting palmjet (Thread starter):
I was however, practically horrified to see that we pulled up next to -NA again. I was hopeful that as I had seen -NA depart earlier in the day, it would be off somewhere else. Sadly not

- No, what a shame, that's really unlucky!

Cheers

Mark

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: FLIEGER67
Posted 2012-06-22 14:07:02 and read 11708 times.

Hey, PJ,

that´s for sure a great story with also great pictures from Milano.
These AZ E-Jet looks like really good with these colours.

Quoting palmjet (Thread starter):
And of course, it was great to see this Alitalia MD80 (dedicated to Markus for sure for all the AZ MD80 flights he has done!)

Thanx and ready for a couple more to come!.

Greetings,
Markus(FLIEGER67)

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: deltamartin
Posted 2012-06-23 10:47:27 and read 11532 times.

Hi Palmjet!

Great report with lovely pictures!
Very nice to read about your experience on AZ, I just had my first AZ experience on a short domestic hop aboard the MD80, I like you were pleased with them.

Quoting palmjet (Thread starter):
Between the time of booking and departure, AZ rescheduled the outbound flight, although the time change was not significant. Were you thinking that AZ wouldn’t have bothered to notify me of the change? Under the old Alitalia, perhaps? Under the new Alitalia? Well, AZ sent me an email well in advance to advise me of the time change, and also I received not one, but two calls from Alitalia reservations in Italy, to advise me of the time change.

Funny, my AZ flight was also rescheduled a couple of minutes and we too got a call and an e-mail that informed us about it. Needless to say, we too were very surprised about it. It seems like AZ has a good system when it comes informing about it (even though "just" an email is perfectly fine by me).

Quoting palmjet (Thread starter):
First, the flags of all the nations which are destinations from LCY.

Nice touch, but I don't see Denmark on there! Even though BA CityFlyer don't fly to CPH anymore there's still Sun Air of Scandinavia to BLL.

Quoting palmjet (Thread starter):
They were never designed for an aircraft of the EMB190’s capacity in my view. I don’t think the LCY airport designers ever dreamed that there would be 100 seater aircraft flying out of LCY.

True. Funny that the largest aircraft that flies to LCY, the A318, is probably among the aircraft with the lowest amount of seats that operate at the airport, with only 32 seats.

Quoting palmjet (Thread starter):
One of the reasons I like the EMB190 so much. Some people say that legroom is tight on these birds, particularly at the back - but there was nothing tight about the legroom on this flight. Felt absolutely fine.

My only experience on an Embraer aircraft is on the BA CityFlyer EMB170, I was seated at the last row and I had no complaints about the legroom, so I can only agree with you on this one.

Quoting palmjet (Thread starter):
You can see La Defense and the Arc de Triomphe from here

Really nice view over Paris.

Quoting palmjet (Thread starter):
As well as the Sforza Castle, which used to be the seat and residence of the Duchy of Milan and one of the biggest citadels in Europe.

Impressive pictures of an impressive building. It seems like I should visit downtown Milan sometime and not just stay at the Airport!  
Quoting palmjet (Thread starter):
On the Sunday morning, I decided to go and pay my respects at the memorial which was built in a park near to LIN, to the victims of the SAS MD87, SE-DMA which collided with an executive jet at LIN on 8 October 2001.

Good idea to pay a visit to the memorial site.
I remember the day and accident very well, as my mother was a FA working for SAS at the time. By coincidence I also had a relative, although one I had never met, aboard the SAS aircraft.
Needless to say, this accident is one that I will always remember and as you said, it shouldn't have happened.

Quoting palmjet (Thread starter):
Linate Airport landside is in dire need of some kind of refit. What really got me was the low ceilings. I can’t remember the last terminal I flew out of where the ceilings were so low - perhaps the old T2 at LHR a few years back now. Here’s a part of the check in area

The check in area is the area where a low ceiling is most easily noticed, I'd say. A high ceiling and natural light makes a huge difference.

Quoting palmjet (Thread starter):
By the time we got to the end of the runway for take off, we were followed by this BA A320, which had boarded its passengers some 20 minutes before we did, yet we were leaving first and I would get home long before those LHR bound passengers arrived!

Showing some of the advantages of flying a small plane to a small and centrally located airport!  
Quoting palmjet (Thread starter):
LCY spotted off the right hand side - looks like we would be coming in over Central London - one of my favourite approaches in the world

Ah lucky you! I'd love to experience LCY approach from the west one day.

Martin

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: akhmad
Posted 2012-06-30 10:09:11 and read 11052 times.

Hello Palmjet,

Thanks for another exciting story on board of your beloved E-jet! This time with Alitalia!  


Quoting palmjet (Thread starter):
so I had to check in and make a seat request with a human, which brought me back to circa 1991 before any of this website OLCI stuff had even been thought of

So retro, don't you think?

Quoting palmjet (Thread starter):
and sadly, one of the few so far in the past month!

The same here in Holland.

Quoting palmjet (Thread starter):
I managed to get to the aircraft and up the steps without being yelled at for taking pictures. You never know what kind of response you are going to get there so I am always quite discreet.

So did I when I visited LCY last year.

Quoting palmjet (Thread starter):
whereas I recall BA’s EMB190s have 3

Well, we only got Alison and Francisco on our BA EMB190 flight from LCY to AMS.

Quoting palmjet (Thread starter):
with the usual LCY take off routine of firing up the engines for a bit at the end of the runway before releasing the brakes

Oh yes, what a delightfully thrilling experience!

Quoting palmjet (Thread starter):
And here too - some really high storm clouds as we crossed into Italy.

Beautiful!

Quoting palmjet (Reply 1):
Duomo
Quoting palmjet (Reply 1):
Sforza Castle

Milan’s must sees.

Quoting palmjet (Reply 1):
I decided to go and pay my respects at the memorial which was built in a park near to LIN, to the victims of the SAS MD87, SE-DMA which collided with an executive jet at LIN on 8 October 2001.

How considerate of you.

Quoting palmjet (Reply 1):
dedicated to all our Dutch A.netter friends

Thank you.

Quoting palmjet (Reply 1):
Here’s the empty rear section of the cabin but you can see the layout clearly.

Great shot.

Quoting palmjet (Reply 1):
Canary Wharf, the Isle of Dogs more generally and Greenwich from the comfort of seat 7A!

It’s like flying on a helicopter.


Thanks again.

Best regards,
Suryo  

[Edited 2012-06-30 10:20:42]

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: Parton87
Posted 2012-07-05 09:29:37 and read 10639 times.

Hello James!

Thanks for the great report. Really good pictures! Milan looks like a really nice city. I hope I can visit it soon.

AZ looks quit good. Comparable with many other EU airlines.

Quoting palmjet (Thread starter):
Unfortunately (or fortunately), the AZ driver did not manage to make the

Hehehe cool, wonder if that happen often?

Quoting palmjet (Thread starter):
And here too - some really high storm clouds as we crossed into Italy

Amazing pictures!

Quoting palmjet (Reply 1):
was built in a park near to LIN, to the victims of

That´s nice. Didn´t know there were one. I remember they day very well. Off course it was very much coverage on the news in Sweden about the accident and I remember there were a Swedish youth go-cart team onboard that all perished together with their parents. Very tragic.

Quoting palmjet (Thread starter):
The Thames makes its way through central London - one of my favourite cities in the world

Great pictures. London is such a beautiful city!

Greetings
Robert

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: adamspotter
Posted 2012-07-09 11:10:56 and read 10208 times.

Hi Palmjet,

Another good report with great pictures as usual. Looks like you hade 2 good flights with Alitalia, they sure have improved! Love your pics from Milan too, thanks for sharing

Quoting palmjet (Thread starter):
As is customary at LCY, the aircraft then made a sharp turn to face out toward the runway - giving me this rather unique perspective. What a great looking aircraft.

Beautiful shot!

Quoting palmjet (Thread starter):
the left hand side would have a nice view of Paris. Surely enough, there it was - the French capital sprawled out under a cloudless sky.

Quite an amazing view

Quoting palmjet (Thread starter):
before crossing the Alps

Cant get enough of the Alps!

Quoting palmjet (Thread starter):
Does this not say “Italy”?

It sure does  
Quoting palmjet (Thread starter):
The memorial consists of a forest of 118 beech trees planted in a circle, one for each passenger on the MD87, and a stone sculpture by the Swedish artist Christer Bording which was donated by SAS, called Infinity Pain, which is placed in the centre of the forest.

very nice memorial, didn't know that was there..

Quoting palmjet (Thread starter):
Here’s a part of the check in area

Quite a low ceiling indeed!

Quoting palmjet (Thread starter):
Here’s the empty rear section of the cabin but you can see the layout clearly.

Gotta love such a nice and empty flight  

cheers,
adamspotter // Brendan

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: palmjet
Posted 2012-07-13 07:32:21 and read 9931 times.

Hi Marc

Quote:
Great report, thanks for sharing! No gate 21 luck on this trip thankfully.
Despite the rough times for the airline in the past AZ is really coming back forward.
Too bad the same registration was on the schedule.
Milan pics seem to look pretty decent as well.

Thanks for your comments - sorry it's taken me an age to thank you for that. Glad you enjoyed the report and yes, thankfully no Gate 21 for this time! AZ was a nice experience and despite the lack of online checkin facilities, everything worked really well. I hate being on the same plane twice like any A.netter especially as sistership RNB was right next door!

Cheers P/jet

Hey Nils

Quote:
What a stunning piece once again my friend! I said it once and I will say it again: you're the King of Flying in Good Weather Conditions. Really amazed by the quality and the views of your pics. Having said that, it's pretty nice to see a resurected Alitalia. My parents flew them last month to FLR via FCO and they were happily surprised as well. Those Jungle Jets look mighty fine in the Alitalia scheme!

Why thank you! Glad you enjoyed. I have been lucky sometimes with the weather but not all the time. Sadly we've had no summer weather to date in the UK since the end of May so it was nice to be flying that weekend. Glad your parents had a nice experience with AZ as well.

Quote:
Wow, I'm surprised Alitali even had services down under! To what cities and what types were used, any ideas?

Oh yes, they flew to Australia for many years because of the Italian diaspora living there - they only flew to Melbourne and Sydney and I remember seeing pics of their DC10s in Sydney and later, B742s. Flights usually routed via BKK.

Quote:
Ha ha, demons of the past

Yes! Tell me about it.

Quote:
Any possibility of catching it ex-AMS maybe?

I think that would be possible.

Quote:
Now that's quite unacceptable! How was the safety demo performed btw: manually I suppose?

Yes, the entire demo was performed manually - no IFE of any kind on these birds.

Quote:
Although we take it for granted that everything will work out fine, still there's this slight chance of things going badly wrong unfortunately

Agreed - this reminded me that flying is not always 100% safe and sometimes things go wrong - but not due to the fault of the aircraft of even the pilots.

Quote:
Ouch, that's painful. You could've ask them for an aircraft swap

Tempting!

Thanks again Nils for your comments.

Hi Alex

Quote:
I don't think you can do much with an AZ booking on-line even you're a FF or the president of Italy for that matter... Don't think they offer advance seat selection or respect it if they do!

Thanks for your comments. That is surprising indeed. It's very basic it seems. Hopefully they will improve in due course.

Quote:
The little A318 looks kinda weird with the overwing exit plugged.

Yes, very unique and unusual to see this.

Quote:
Ah, I like these take-offs at smaller airports!

Me too - it's something out of the usual for sure.

Quote:
AZ offers good snacks, but the quantity of both food and drink on these short sectors is lacking!

F&B offerings were as you describe - basic and very limited. Given the flight time however, I was not too bothered.

Quote:
Nice photos of Milan, but also London and Paris, in different parts of the report!

Thanks! Glad you enjoyed.

Hi Mark

Quote:
Nice read PJ, did enjoy.

Thanks very much - glad you liked the report.

Quote:
Now that is quite some customer service effort, very impressed!

It was totally not what I was expecting for sure.

Quote:
Hmm, January.............

Yes, still quite vivid in my mind!

Quote:
Agreed, OLCI is a standard, near enough, a large carrier such as AZ should be offering this as a standard feature.

Totally unacceptable from a carrier the size of AZ. Agreed.

Quote:
EMB 190's have great legroom, at least the BA ones do.

That's always been my experience too.

Hi Markus

Quote:
that´s for sure a great story with also great pictures from Milano.
These AZ E-Jet looks like really good with these colours.

Thanks for your comments. Agree that the EM190 looks amazing in these colours. I was very inspired to write the report after reading about your recent AZ EM170 experience.

Quote:
Thanx and ready for a couple more to come!.

Yay! Can't wait to see the reports as well.

Hey Deltamartin

Quote:
Great report with lovely pictures!
Very nice to read about your experience on AZ, I just had my first AZ experience on a short domestic hop aboard the MD80, I like you were pleased with them.

Thanks for your comments - glad you enjoyed the report and that you also enjoyed your first AZ experience.

Quote:
Funny, my AZ flight was also rescheduled a couple of minutes and we too got a call and an e-mail that informed us about it. Needless to say, we too were very surprised about it. It seems like AZ has a good system when it comes informing about it (even though "just" an email is perfectly fine by me).

They seem to be well set up in this regard - much better than a lot of other airlines in Europe for sure. Perhaps they have so many schedule changes that they need to be this thorough when notifying passengers of changes?

Quote:
Nice touch, but I don't see Denmark on there! Even though BA CityFlyer don't fly to CPH anymore there's still Sun Air of Scandinavia to BLL.

Perhaps an oversight from the airport owners!

Quote:
True. Funny that the largest aircraft that flies to LCY, the A318, is probably among the aircraft with the lowest amount of seats that operate at the airport, with only 32 seats.

Agreed!

Quote:
Impressive pictures of an impressive building. It seems like I should visit downtown Milan sometime and not just stay at the Airport!

Yes, would highly recommend it.

Quote:
Good idea to pay a visit to the memorial site. I remember the day and accident very well, as my mother was a FA working for SAS at the time. By coincidence I also had a relative, although one I had never met, aboard the SAS aircraft. Needless to say, this accident is one that I will always remember and as you said, it shouldn't have happened.

They have done a very nice job with the memorial and it's very peaceful. Such a terrible accident which was entirely not the fault of the SAS crew. They were all completely innocent victims in this.

Quote:
Ah lucky you! I'd love to experience LCY approach from the west one day.

One of my favourite approaches in the world!

Thanks again!

Hi Suryo

Quote:
Thanks for another exciting story on board of your beloved E-jet! This time with Alitalia!

Thanks very much for your kind words and comments.

Quote:
So retro, don't you think?

Very! It's been a retro couple of months for me when flying lately!

Quote:
So did I when I visited LCY last year.

Well done - I've been told off a couple of times in the past.

Quote:
Well, we only got Alison and Francisco on our BA EMB190 flight from LCY to AMS.

That makes sense. I think we must have only had 2 on BA as well in the past. My memory is failing!

Thanks again

Hi Robert

Quote:
Thanks for the great report. Really good pictures! Milan looks like a really nice city. I hope I can visit it soon.

Thanks ! Yes Milan was nice. I would certainly go back again.

Quote:
AZ looks quit good. Comparable with many other EU airlines.

I agree. Certainly comparable with other flights out of LCY for sure.

Quote:
Hehehe cool, wonder if that happen often?

That's the only time I've ever seen it happen.

Quote:
That´s nice. Didn´t know there were one. I remember they day very well. Off course it was very much coverage on the news in Sweden about the accident and I remember there were a Swedish youth go-cart team onboard that all perished together with their parents. Very tragic.

A terrible day for sure for SAS and the passengers families and friends.

Quote:
Great pictures. London is such a beautiful city!

It has its moments definitely. I love it at night especially - the lights look amazing from the air.

Hi Brendan

Quote:
Another good report with great pictures as usual. Looks like you hade 2 good flights with Alitalia, they sure have improved! Love your pics from Milan too, thanks for sharing

Thanks for your comments and pleased you enjoyed the report.

Quote:
Beautiful shot!

Thanks!

Quote:
Cant get enough of the Alps!

Totally agree!

Quote:
very nice memorial, didn't know that was there.

It's pretty discreet and not that well known I don't think.

Quote:
Gotta love such a nice and empty flight

Probably the most empty flight I've been on for years - most flights I tend to take these days are rammed full !

Thanks again - Palmjet

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: PlaneHunter
Posted 2012-08-26 02:59:22 and read 8851 times.

Hi palmjet,

once again I have to say sorry for the late reply. I also missed this marvelous report - it's full of excellent pictures, I'm glad I finally found it. Good to see you tried one of AZ's fresh E-Jets.

Quoting palmjet (Thread starter):
Then, it was onto the extended part of the ramp where there were 2 BA EM190s, and the A318, G-EUNB getting prepared for its flight to Shannon and New York JFK.

Nice line-up.

Quoting palmjet (Thread starter):

It was EI-RNA, the first in the series of new E190 jets delivered to AZ and named Parco Nazionale de Vesuvio. I believe all of the EMB190s are named after national parks in Italy. A nice touch, when so many airlines today, don’t name any of their aircraft any more.

I can only agree. AZ may have done many things wrong, but it has always named its planes.

Quoting palmjet (Thread starter):
Being farewelled by these CityJet Avros with their no doubt “cramped” 3 - 3 seating in Y.

I will try one of these in about two months...

Quoting palmjet (Thread starter):
We departed from the West - with the usual LCY take off routine of firing up the engines for a bit at the end of the runway before releasing the brakes. Needless to say, take off was very powerful.

Sounds great. I will fly visit LCY for the first time in October, F50 in, AR8 out.

Quoting palmjet (Thread starter):
I opted for the orange juice - blood orange, which wasn’t chilled as much as it could have been but I have to say it was incredibly delicious.

I also like that kind of juice. Did you also try AZ's coffee? I remember it tasted very good on my AZ trip in 2008. Air Dolomiti served a good coffee, too. Well, Italians and coffee.  
Quoting palmjet (Thread starter):
Dedicated to PlaneHunter (and the Flying Finn - whom I know has flown with Windjet as well)

Thanks! It's sad that this airline disappeared.

Quoting palmjet (Thread starter):
I was however, practically horrified to see that we pulled up next to -NA again. I was hopeful that as I had seen -NA depart earlier in the day, it would be off somewhere else. Sadly not, it was back at LIN to take me home. What was more frustrating was that -NB was parked right next to us. Bugger.

That's too bad!

Quoting palmjet (Thread starter):
Before returning to my seat, I managed to snap a picture of the wing with the Alitalia logo all over it. Very funky and kind of retro.

I can only agree!

Quoting LH4116 (Reply 12):
What's so special about this airline anyway? I don't understand...
Quoting palmjet (Reply 15):
You need to ask FF and PH that question.....

Well, small airlines are always something special for those who try to fly on as many carriers as possible. It's product wasn't special at all, but getting on that carrier was nice, nevertheless. Joans, I also don't ask you what's so special about hanging around in lounges for hours.


PH

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: palmjet
Posted 2012-09-01 04:39:25 and read 8404 times.

Hi PH

Quote:
once again I have to say sorry for the late reply. I also missed this marvelous report - it's full of excellent pictures, I'm glad I finally found it. Good to see you tried one of AZ's fresh E-Jets.

Not at all - am very pleased to see you've returned to the forum. Thanks very much for your post.

Quote:
I can only agree. AZ may have done many things wrong, but it has always named its planes.

A very nice touch - LH and KLM are also very good at this, as are TP and IB!

Quote:
I will try one of these in about two months...

 
Quote:
Sounds great. I will fly visit LCY for the first time in October, F50 in, AR8 out.

What a great combination. I hope you enjoy your flights. Let me know if you're going to be landside while you're there? I could come and say hi and buy you a drink?

Quote:
I also like that kind of juice. Did you also try AZ's coffee? I remember it tasted very good on my AZ trip in 2008. Air Dolomiti served a good coffee, too. Well, Italians and coffee.

No, I usually avoid airline coffee unless I am truly desperate. I should have given the AZ version a try by the sound of it!

Quote:
Well, small airlines are always something special for those who try to fly on as many carriers as possible. It's product wasn't special at all, but getting on that carrier was nice, nevertheless. Joans, I also don't ask you what's so special about hanging around in lounges for hours.

Agree - I subscribe to that philosophy even though these days I am an avios addict - having said that, I am still always looking around for different flights to try! Thanks again PH.

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: Knightsofmalta
Posted 2012-09-01 05:12:07 and read 8386 times.

Hi Palmjet

Thanks for the interesting report. I really liked your introduction on your first encounter with the old Alitalia when you were still just a child. It's always interesting to read what associations people have to the airlines they cover in the trip reports.

I also like the pictures very much. They all look so crisp and sharp, it's nearly as though you're seeing them with your own eyes.

Quoting palmjet (Thread starter):
Unfortunately (or fortunately), the AZ driver did not manage to make the turn sharp enough and was unable to line up at the appropriate spot, so like a model on the Milanese catwalk, the aircraft taxied back out to the runway, looped around, and made a second attempt, passing right in front of me for the second time.

How very embarrassing, and how unfortunate for the driver to have you not only take pictures but also to post them with comments on the www! Although I've often wondered how often that happens.

Cheers,
William

Topic: RE: A Shiny City Debut: Alitalia's New E-Jet To Milan
Username: palmjet
Posted 2013-01-07 08:55:09 and read 6272 times.

Hi William

I just realised that I had not responded to your comments on a trip report I filed last year.

Quote:
Thanks for the interesting report. I really liked your introduction on your first encounter with the old Alitalia when you were still just a child. It's always interesting to read what associations people have to the airlines they cover in the trip reports.

I also like the pictures very much. They all look so crisp and sharp, it's nearly as though you're seeing them with your own eyes.

Thank you! Glad you enjoyed the report on Alitalia. Yes, I always remember that giant model 747 in the window. It was the biggest model aircraft I had ever seen.

Quote:
How very embarrassing, and how unfortunate for the driver to have you not only take pictures but also to post them with comments on the www! Although I've often wondered how often that happens.

I've never seen this before at LCY but good for me for pics! Lucky the crew's identity were hopefully not disclosed!

Cheers and HNY to you. Palmjet


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