Print from Airliners.net discussion forum
http://www.airliners.net/aviation-forums/trip_reports/read.main/189762/

Topic: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-07 11:47:59 and read 32767 times.




Map generated by the Great Circle Mapper - copyright © Karl L. Swartz


Background
In the middle of the cold and snowy December 2010 my brother and I decided to escape to the US West Coast for a few days in early February. My brother hadn't been to that part of the country yet and he was very interested in visiting Las Vegas, Los Angeles and San Francisco. I always enjoy going to California and saw the chance to meet some very good friends again. We came to the conclusion that it would be a good opportunity to exchange accumulated miles for Business Class tickets. After checking all possible flight options on the Miles & More website, it was clear that we would try SWISS' new intercontinental Business Class with lie-flat seats. That innovative product was available on all A330-300s and a few A340-300s. Destinations served by the retrofitted A343s in early February were San Francisco, Boston, Hong Kong, Los Angeles and New York (once weekly).

I was first considering to take an A330 flight to Chicago and an A340 flight from Los Angeles or San Francisco so that we would be able to get both types. But I quickly scrapped that idea because I didn't want to risk being stuck at Chicago in a possible snow storm. So we finally booked Munich-Zurich-San Francisco and Los Angeles-Zurich-Munich, operated by Swiss A340s, a Swiss European Avro RJ100 and a Lufthansa A319. At the end of the convenient booking process we were able to select our seats on all four sectors - and there were still many empty seats, so we got exactly what we wanted: single window seats on the flight to SFO and center seats in the two-row forward section (so-called "Stübli") on the return flight from LAX.  thumbsup 
Here's the seatmap:
http://www.swiss.com/web/EN/about_sw...ircraft/Pages/airbus_a340_new.aspx

After booking the long-haul flight combo, we added a few more flights to and from Las Vegas and reserved rooms in four different hotels (details to follow).





February 2011
Munich (MUC) - Zurich (ZRH)
Lufthansa LH2366
Scheduled times: 08:00-08:55
Actual times: 07:58-08:49
Flight duration: 00:30 (hrs)
Distance: 162 miles
Business Class, seat 3D

Airbus A319-114
D-AILE (MSN 627), named "Kelsterbach"
Delivered in 11/1996


1st flight on D-AILE
16th A319 flight
63rd A32X flight



View Large View Medium
Click here for bigger photo!

Photo © Stefan Sjogren - Stockholm Arlanda Photography
View Large View Medium
Click here for bigger photo!

Photo © NicolasG



The Business Class check-in area was mostly deserted in the early morning. We were immediately called to a counter and the friendly agent quickly issued our boarding passes. Note the ad supporting the Munich 2018 Olympic bid on the carpet:



After quickly passing security, we made a visit to the Lufthansa Business Lounge:


The lounge was quite crowded and clusters of business people were permanently strolling around the buffet, so I didn't take any pictures. We sat down in an area with rather basic chairs and tables, ate a few items and soon left again. The breakfast selection was limited and we knew that we would get plenty of good food later in the day anyway.

Our plane was D-AILE, one of the older frames in the 23-strong A319 fleet:



The middle seats are blocked in LH's short-haul Business Class:



Seat comfort and legroom were decent:


After the friendly flights attendants had offered German and Swiss newspapers and magazines, the captain made a welcome speech and informed about the routing. Several seats had remained empty, load factor in Business Class was around the 70 percent mark.

Qatari oryx surrounded by German cranes:



We left the gate ahead of schedule, taxied to runway 26L and soon broke through the grey clouds:

Picture taken by my brother


Lufthansa A321 turning north after takeoff from runway 26R:

Picture taken by my brother


Only a few minutes later we got a nice breakfast tray:


Everything tasted fine - and I felt really full after finishing the last item. What I particularly liked was the freshly-squeezed orange juice.

The plane was already descending when the flight attendants took away our trays. Giotto wafer bites were distributed prior to landing:


We touched down exactly 30 minutes after takeoff and arrived at the gate six minutes ahead of schedule.


Zurich Airport
After disembarking, we went straight to the Swiss Business Lounge in Zone A. Nice apron view from the corridor near the entrance:

Picture taken by my brother


Swiss' Business Lounge is equipped with 216 seats spread over 1110 square meters and gives access to the famous 28,6 meters long smoker’s bar where you can find another 91 seats:



The lounge wasn't as crowded as its counterpart in Munich - and I really liked the elegant interior:



We had some drinks...




..but didn't try the cold and warm snacks, we were still full after LH's breakfast. We sat down on a comfortable couch wherefrom I could overlook a taxiway and a part of a runway.

The lounge was becoming quite crowded by noon and we headed to the Skymetro train station. Very stylishly designed terminal and shops:

Picture taken by my brother


Picture taken by my brother


Picture taken by my brother


After arriving at Dock E, we passed Edelweiss Air A330-200 HB-IQI...



...and then we encountered HB-JMJ, wearing the famous San Francisco livery:


Honestly, I wasn't amused at all to see that plane...

Picture taken by my brother

...why? Because I had already found out on Zurich Airport's website (departures) on the evening before that HB-JMJ would go to Los Angeles, while our flight to San Francisco would be operated by HB-JMK.  Embarrassment
Of course I was disappointed because the chance to get HB-JMJ had been quite good - 1/3, to be exact (two out of five retrofitted A340s were out of question). Anyway, at least we didn't get a replacement plane with the old Business Class. Only a few days before, Swiss had - exceptionally - sent non-refurbished A340s to Los Angeles and San Francisco.




February 2011
Zurich (ZRH) - San Francisco (SFO)
Swiss Int'l Air Lines LX038
Scheduled times: 13:15-16:30
Actual times: 13:18-16:02
Flight duration: 11:11 (hrs)
Distance: 5840 miles
Business Class, seat 11K

Airbus A340-313X
HB-JMK (MSN 169), named "Aarau"
First delivered to Austrian Airlines as OE-LAK in 04/1997


1st flight on HB-JMK
7th A340-300 flight
10th A340 flight



View Large View Medium
Click here for bigger photo!

Photo © Alejandro Ruiz
View Large View Medium
Click here for bigger photo!

Photo © Zoltan Matucza


View Large View Medium
Click here for bigger photo!

Photo © Sergey Rimsha
View Large View Medium
Click here for bigger photo!

Photo © Elia Lechner - AirTeamImages



Former appearance as OE-LAK:


View Large View Medium
Click here for bigger photo!

Photo © Thomas Posch - VAP
View Large View Medium
Click here for bigger photo!

Photo © Jason Taperell - AirTeamImages



After another passport and boarding pass check, we could proceed to the gate area. HB-JMK is one of two former Austrian Airlines planes in the 15-strong A340-300 fleet:



I really like the mid-field terminal, but the windows need to be cleaned more often:



In a pre-boarding announcement, a young female ground staff member (probably a trainee, accompanied by some older colleagues) informed that First and Business Class passengers should use the right exit, while Economy Class passengers should use the left exit. Well, that was only true for her perspective behind the desk - actually it was the other way round. Mistakes can happen, of course.  Wink The result was that all kinds of passengers started to line up on both sides of the desk. However, the first of two dedicated signs was soon illuminated and we could walk down the jetway:



Can you spot the name?


HB-JMK was named "Aarau" in September 2010, almost three years after joining the fleet.

After a very warm welcome at the door, we stepped into the elegant Business Class cabin. The interaction of colors and materials creates a cozy atmosphere, I immediately felt comfortable:



Half of the Business Class seats remained empty, not a single passenger took a seat in the center section. Therefore, I felt very private in that cabin:



My seat of choice for the next 12 hours:



The screens on the A340-300s (10.4 inches) are slightly smaller than on the A330-300s (12.1 inches). Plenty of storage space can be found on the shelf next to the armrest and under the screen:



More than enough room for my legs:



The seat felt a bit hard, but the problem could be solved within seconds by pressing the "softer" button. I also liked the massage function:



High-quality headphones:



Navyboot amenity kit:







"May I take your jacket?", a friendly male flight attendant asked. Sure!



"Would you like a drink?", a female flight attendant kindly asked some moments later. Sure! Champagne, of course.



Now it was time to relax...and to continue spotting. Parked next to us was Swiss' first A330-300 HB-JHA:



While sipping the bubbly, I listened to a nice announcement by the maître de cabine (purser) who - among other things - referred to a flying time of 11 hours and 15 minutes.

We left the gate exactly three minutes behind schedule and started taxiing to runway 16. Privatair Boeing 737-800 HB-IIR operates flights to Newark on behalf of Swiss:



Some spotters on the observation deck:



An Air Canada 767-300ER overtook us on the right:



While we were slowly moving forward, the captain introduced himself, informed about the routing and told us that we were number four for takeoff. The most interesting sentence was this one: "We will take off from runway 16 which requires to fly a 72-degree turn shortly after lift-off." That was indeed great to hear!  thumbsup 

Front camera view - Air Canada 767 taxiing behind a Thai A340-600:



Another four-hauler...



It's our turn now!



The four "hairdryers" quietly accelerated HB-JMK...



...which lifted off sooner than expected. Note the Singapore Airlines A380 which had gone tech on the day before:


Some moments later the plane sharply turned left as announced - that was a remarkable maneuver performed by this heavily loaded A340-300!  thumbsup 

Winglets in bright sunshine:





Now it was time for my favorite IFE feature:



Just nine minutes after take-off, the friendly male flight attendant (I'll call him M.) started taking the appetizer and main course orders. He always squat down next to the seats - apparently to be on eye-level with the passengers.

Of course I had already read through the menu:



Very interesting intro:



Chef Mattias Roock, responsible for the four restaurants at the Kempinski Grand Hotel des Bains in St. Moritz, had created most dishes of today's flight:



Simply mouth-watering:





Wines and more:




My dishes of choice were the smoked salmon and the fillet of beef...which I was really looking forward to.

Shortly thereafter, M. started laying down white table cloths. Interestingly, I failed at folding out the table - it seemed to be a quite complicated mechanism. M. smiled and told me that folding out the new seat's table would indeed require some training...  Wink

As soon as all tables had been prepared, salty snacks and drinks were served. Nuts and orange juice for me:



While waiting for the appetizer, I had a look at the various publications in the seat pocket. Inflight magazine:



Personalized service in Swiss' Business Class? No doubt about that!



Dedicated magazine for First and Business Class passengers:



Duty free magazine:



About 25 minutes after the snack service, one of the female flight attendants arrived with the appetizer cart. "Unfortunately, only smoked salmon is left", she regretfully said. "But that's exactly what I want!", I replied. Then she offered four different kinds of warm bread. A younger colleague immediately followed with the drinks trolley and I asked for a medium-dry white wine. "That's a good question", she answered and simply referred to the two available options, without giving further details. Anyway, I decided to try the Chardonnay Panamera from California.

The tray looked mouth-watering - and everything did indeed taste excellent:





M. then served the main course whose presentation could have been a bit better:


I have to admit that the herb crust on the fillet of beef was not to my taste - but everything else was great, above all the meat itself:



After the trays had been collected, the cheese and dessert cart arrived. First of all, I ordered a small cheese plate. The friendly female flight attendant recommended to try some sweet pear bread - and that was a good choice indeed:



The lunch had been great so far - but the crunchy chocolate mousse with mango sauce was simply awesome!  yummy   thumbsup 



Strong after-lunch espresso:



Finally, M. passed through the cabin with golden boxes...

Picture taken by my brother


The Lindt chocolates were delicious:



After Swiss had fed me, it was time to rest for a while. This is the lounge position:



And here it is - the fully flat bed:



Lying flat, watching the airshow and listening to good music - what else do you need at 39000 feet?



Some time later, a female flight attendant in the mid-20s who I hadn't seen before went straight to seat 9K and started talking to my brother. They were soon joking around and I was asking myself: "Do they know each other???"  confused 
Just after I had stopped listening to music in order to investigate, she came to my seat and cheerfully said: "So you are also from Bavaria, right?" She then told me that she came from the city of Straubing - and that a colleague in Business Class had informed her about a compatriot being seated in 9K. Apparently her colleague had identified my brother's dialect. I moved forward to the empty aisle seat 10G for a while and the three of us had a really nice conversation.

After the nice girl had returned to work in Economy Class, I took a closer look at the AVOD entertainment system. Handset:



Main page:



Movies:



Games:


The system is easy to navigate and offers a choice of 22 movies, 40 TV programs, 16 music channels, 300 music CDs and 15 games. That's definitely enough to keep you entertained for a while, but various other quality carriers offer many more options. Swiss should particularly increase the number of movies.

Anyway, I switched back to the airshow channel...


...made my seat flat again, relaxed and tried to find some sleep. It seems I slept almost two hours on that comfortable lie-flat seat - my only criticism is that shoulder space is a bit tight.

Some time later, M. offered Mövenpick vanilla ice cream and I ordered a single scoop waffle cone. M. also handed out a glass of water without having asked - very nice service!



Only 2 hours and 20 minutes left - I really asked myself where all the time had gone:



I couldn't get enough of the new-style airshow:







Lavatory amenities:



Snowy mountains, deep blue sky and a nice wing with white engines:



About 75 minutes prior to arrival, the flight attendants offered a selection of light snacks:

Picture taken by my brother



I'm neither a fan of poultry pate nor celery salad, but both snacks weren't bad at all. My favorites were the warm cheese filled roesti balls and the Cumberland sauce - not to forget the champagne, of course!



M. served dessert this time - and I decided to try both the white chocolate blueberry mousse and the nut cake:


Which one did I prefer? I don't know, both the mousse and the cake tasted great.

I finished off the light meal with a good black tea:



After commencing descent, the captain came on the speaker again and informed us about fabulous weather in San Francisco. Some time later, he recommended to look out of the windows on the left side because we were passing downtown San Francisco and the Golden Gate Bridge in beautiful sunlight. Some passengers even shortly left their seats to sneak a peek - despite the fact that the seat belt signs were illuminated. Anyway, we hadn't been on final approach yet.

The weather in the Bay Area was indeed fabulous:



This is the San Mateo-Hayward Bridge:





Only a few more seconds to go:



We touched down after a flying time of 11 hours and 11 minutes...


...and quickly taxied to the gate at the international terminal where we arrived almost half an hour ahead of schedule.

Goodbye, Swiss! See you again in Los Angeles in a few days!


We thanked our flight attendants for the good service and quickly walked to the immigration counters. About 45 minutes after landing, we took the BART to downtown San Francisco. I guess I had never felt so relaxed after a long-haul flight before. Story to be continued...



Conclusion
Great seats, great food, great crews: Despite a few minor weaknesses, SWISS offers a great long-haul Business Class product. The new configuration offers lots of privacy, the lie-flat seats are very comfortable and there's plenty of armrest and table space. I enjoyed a warm and personal service, the food was outstanding in most cases. However, the carrier should improve its IFE. The Business Class Lounge in Zurich is much nicer than Lufthansa's counterpart in Munich, but both can become very crowded.

There's not much to say about the very short hop on Lufthansa. The flight attendant was friendly and customer-orientated, the breakfast was fine and seating comfort was decent - however, I wouldn't invest extra miles or money for a Business Class ticket if I were planning to travel a short distance only.


Best Regards,
PlaneHunter



P.S.: Just in case you missed them - my previous trip reports:
Mountains, Meals & More: SunExpress Vs. Pegasus
Crossing Two Oceans: AKL-SFO-MUC, NZ 777 & LH A346
Bad Weather & Other Bad Luck: Touring New Zealand
Trans-Tasman Treat: Aerolineas Argentinas A340-200
Detours To Sydney: Wildlife, Tiger, REX & QFLink
Thai Fails To Impress: MUC-BKK-BNE On 744 & 777
Painful Delay & My 100th Airline: AF A380, VO F100
Fifth Freedom Tidbit: Kuwait Airways A300-600
Ship Vs. Plane: Porto Santo Line & Sata Air Açores
Awesome Approach, Splendid Scenery: LIS, FNC & TAP
Guernsey, Ash Cloud Alarm & Mostly Empty SQ 77Ws
Totally Thrilling: Scenic Flight On Lufthansa A380
Cirrus D38, Adria CRJ & Captain Niki Lauda On Duty
Monarch Hot Meal, E195 & More: PMI-ALC-MAN-MUC
Premium Meal & Palma Spotting: MUC-PMI, DE 757-300
The Dead Slow Transfer: PEK-MUC On Air China A332
Cancellation Brings Joy: HKG-PEK on Dragonair A330
A380 Cacophony, 777 Star Livery: DXB-SIN-HKG on SQ
The Next 5* Carrier? MUC-MCT-DXB, Oman Air A330
Turkey For 1.5 Hrs: Daytrip To AYT On Sky Airlines
CO Scores Again: ATL-IAH-EWR-FRA On ERJ, 752 & 764
Riding The Ultra Long-Haul Twin: Delta 777-200LR
Pacific Coast Jaunt: 3 Carriers, E120, E140 & Fog
The Ultimate 737: LHR-IAH-PDX On CO 777 & 739ER
Bye Bye, Hell! TRD-OSL-TXL-NUE - DY/AB/HE DH4
My Trip To Hell: NUE-CPH-OSL-TRD On Cimber & SAS
SFO-YUL-FRA: Map- & Sleepless On Air Canada's 77W
Sin City Gloss & Virgin America's Chic First Class
Seat Dilemma & Canyon Glamour: FRA To LAX, AC 763
On Par With Air France? DTW-AMS-MUC, KLM A330
Goodbye, Red Tails! DC-9-40/50 & Chicago Tour
Champagne & World Of Coke: Air France A340 To ATL
"Mission A380": Disappointing Legs On BA/BD/EI
Delights Of Doha, 773 & 77W: DOH-DXB-LHR On EK
A380 Really a Step Forward? LHR-DXB-DOH On EK
Quality & Style: HKG-LHR On Air New Zealand 744
Taiwan Trio: TransAsia, UNI Air And The Taipei 101
"The Wings Of Taiwan": EVA Air A332, 744 Combi
SHA-SZX, Shanghai 757: Delayed By The Military
PEK-SHA, China Eastern A330 & Shanghai At Night
Striking Newcomer: Berlin-Beijing On Hainan A330
Short & Splendid: MXP-MUC On Air Dolomiti's 146
3 Hours On Blue1: HEL-MXP On The MD-90
BCN-MAD-ZRH-MUC: UX Shuttle Meets Swiss Quality
MUC-MAD-BCN: Star MD-87 & The Pain Of Vueling
Low Fares, Lovely Island: AK & Best Of Langkawi
4 Stars Or 5 Stars? FRA-KUL-FRA, Malaysia 777s
First And Last Time? JFK-FCO-MUC, Alitalia 777
JFK For 1 Day: Transatlantic Hop On CSA's A310
Sardinian Sun, Shiny New 73Gs & Cramped Mad Dog
Top And Flop: KIX-HEL-MUC, Finnair A320 & MD-11
The 524-Seat Twin-jet: HND-ITM On ANA 777-300
Kobe For 1 Hour: 767-Quickie On ANA & Skymark
Rocketing To Tokyo: FUK-HND On JAL (ex-JAS) 777
Oddities & Okinawa: JTA 734 & JAL 744D(Domestic)
MUC To Nagoya: Finnair E170 & (Old) "New" A340
Mad Dog, A320 Tech Delay & Best Of Lanzarote
Canaries Prop-Hopping: Islas Airways & Naysa
Canaries And Confusion: LH CRJ900 & Spanair A321
Hubbing For 162 Miles: HOQ-FRA-STR Ret On IQ/EW/LH
BOS-JFK-AMS-MUC: SSSS-Check And KLM 777
ATL-PIT-JFK-BOS: FL B717, JetBlue E190 And Delays
MUC-AMS-MEM-ATL On NWA A332 And 40-year-old DC-9
FRA-BKK-FRA Via CMB: SriLankan A332 & A343
BNE-SIN-DXB-MUC On Emirates B772ER & B773
2 Hours In Paradise: Hamilton Island (JQ/DJ)
BNE-SYD-BNE: Domestic Run On QF’s Oldest B747-400
Testing Qantas: SYD-MEL-SYD-BNE (B738, B763, A332)
Going Down Under: MUC-DXB-SYD On EK A332 & A345
9/11 Review: Failed Trip To LAX - Fuel Dump Pics
Surprised By NIKI's Newest A320 & Screw-up By AB
Leisure Vs. Full Service: Condor & SN Brussels
"betterFly" On LH: Business Class For 99 Euro
Weekend Transatlantic Trip (2): US A321 & B762
Transatlantic For A Weekend (1): MUC-DCA On US


[Edited 2011-05-07 12:39:51]

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: SInGAPORE_AIR
Posted 2011-05-07 12:03:58 and read 32767 times.

Thanks for posting this PlaneHunter as I'm considering taking SWISS Business to SFO last this year.

However, it seems that the PTVs are quite small and fuzzy. Also, it's disappointing that only one proper meal seems to be served.

Maybe I was spoilt by their A333 F but the difference just seems so vast ! Good to see the bed was relatively comfortable though.

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: luxair747SP
Posted 2011-05-07 12:40:43 and read 32767 times.

Hi PH

thank you a lot for this amazing TR with many high quality pictures.
The J class of LX looks impressive and from my point of view they have the best one in Europe so far.
The food also looked very decent and it was a rather big meal.
I have never seen any airlines giving away icecream in that way, but it is a very nice touch.
The lounge in ZRH also looks nice and the longest bar is surely "unique".
Thank you again a lot for sharing this very nice evening read.
I hope my ride in LX Y class will also be nice .
Cheers
Johannes

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-07 12:54:42 and read 32767 times.

Quoting SInGAPORE_AIR (Reply 1):
Thanks for posting this PlaneHunter as I'm considering taking SWISS Business to SFO last this year.

Thanks for your comments! You should really try the new J Class product.

Quoting SInGAPORE_AIR (Reply 1):
However, it seems that the PTVs are quite small and fuzzy.

No, they weren't fuzzy. Blame my camera...Yes, other carriers have larger PTVs, but I found the size okay.

Quoting SInGAPORE_AIR (Reply 1):
Also, it's disappointing that only one proper meal seems to be served.

Well, I'm a hearty eater - and believe me, the quantity of food on that flight was enough. You can also ask for snacks between the meals - I didn't even use that option.

Quoting SInGAPORE_AIR (Reply 1):
Maybe I was spoilt by their A333 F

I'd say yes.

Quoting luxair747SP (Reply 2):
thank you a lot for this amazing TR with many high quality pictures.
Quoting luxair747SP (Reply 2):
Thank you again a lot for sharing this very nice evening read.

Hi Johannes, many thanks for your nice feedback! Good to hear you enjoyed reading.

Quoting luxair747SP (Reply 2):
I have never seen any airlines giving away icecream in that way, but it is a very nice touch.

No doubt about that!

Quoting luxair747SP (Reply 2):
The lounge in ZRH also looks nice and the longest bar is surely "unique".

Yes, but I guess you need to be a smoker if you want to enjoy a stay at the bar...

Quoting luxair747SP (Reply 2):
I hope my ride in LX Y class will also be nice .

Where are you going to?


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: AlwaysOnAPlane
Posted 2011-05-07 13:07:00 and read 32767 times.

Hi there PH,

Good to see you living the good life. Cool..

More solid action here from LX. About time I get my butt into one of those new J seats. Looks really impressive.

I have always been happy with the level of service on any LX flight I have taken. The food is just right for my taste and I particularly enjoy the Hot Chocolate drink they serve in long haul J.

To agree with you agin, the only weakness I find is the IFE. Down to tase again, but nothing ever seems to fit my tastes. But hey, the main IFE is going on out the window  

Thanks for your report mate and very much looking forward to the rest of this adventure with your bro. Im maybe expecting to see some LAX In-N-Out burger action from you, but lets see?

Cheers, Lee.

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-07 13:14:57 and read 32767 times.

Quoting AlwaysOnAPlane (Reply 4):

Good to see you living the good life. Cool..
Quoting AlwaysOnAPlane (Reply 4):
Thanks for your report mate and very much looking forward to the rest of this adventure with your bro.

Hi Lee, thanks a lot for your comments!

Quoting AlwaysOnAPlane (Reply 4):
About time I get my butt into one of those new J seats. Looks really impressive.

I'm sure you'd like the seat. All A340s will be equipped with the new J Class by mid-2011, btw.

Quoting AlwaysOnAPlane (Reply 4):
I particularly enjoy the Hot Chocolate drink they serve in long haul J.

Sounds good, I have to try that next time.

Quoting AlwaysOnAPlane (Reply 4):
But hey, the main IFE is going on out the window

Window + airshow.  
Quoting AlwaysOnAPlane (Reply 4):
Im maybe expecting to see some LAX In-N-Out burger action from you, but lets see?

Very good guess!


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: FLIEGER67
Posted 2011-05-07 13:29:41 and read 32767 times.

Hi, PH,

superb well done.
What a nice and detailed story around you´re LX service to the States.
That meal´s, not everything for me, but everything looks delicious.

That´s the way to go, definitely.
Looking for more, you know.

Regards,
Markus(FLIEGER67)

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: gjunnar
Posted 2011-05-07 13:38:34 and read 32767 times.

Great trip report from you as always. I definitely enjoyed the read about my favorite airline out there. Hope I'll be able to fly their business class product some day.

Question: why did you fly LH and not LX from MUC to ZRH also considering the transfer time in ZRH was pretty long?!

Quoting PlaneHunter (Thread starter):
While we were slowly moving forward, the captain introduced himself, informed about the routing and told us that we were number four for takeoff. The most interesting sentence was this one: "We will take off from runway 16 which requires to fly a 72-degree turn shortly after lift-off." That was indeed great to hear! thumbsup

Those turns are the best. However you certainly meant to write "270° turn".

Quoting PlaneHunter (Thread starter):
The system is easy to navigate and offers a choice of 22 movies, 40 TV programs, 16 music channels, 300 music CDs and 15 games. That's definitely enough to keep you entertained for a while, but various other quality carriers offer many more options. Swiss should particularly increase the number of movies.

I agree 22 movies aren't a lot, there should be room for some more. Particularly considering the fact that it's exactly what Y passengers get as well.
I flew LX ZRH-MIA-ZRH in Y this year. On the way to MIA there were a couple of good movies among the 22; on the return however I didn't find one that I would have liked. Oh well.

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: Palmjet
Posted 2011-05-07 14:01:35 and read 32767 times.

Hello Planehunter - very nice report of your J class experience to SFO. I've only flown LX shorthaul and they've been great. Pleased to read you had a very relaxing flight - the seat looks nice, and the food looked lovely as well. Seems that LX cabin crew were also delightful - as I have found them on flights I've taken out of LCY.

It's funny that so many people rave about how many movies must be available on the IFE. Given the flight time, how many movies is one going to be able to watch, particularly when you factor in other things going in during the flight such as the meal services?

I am sure many people could find at least one movie out of the 22 that they could watch although if you can't, that's too bad! It's the same with cable or satellite TV at home - you can have 500 channels to choose from but how often can you scroll through channel after channel and not find anything that you like to watch?  

I tend to not rely on the IFE that much on longhaul flights - making sure that I bring a book and my own music. I tend to look at IFE as complementing my inflight experience.

Looking forward to the next instalment! Cheers P/jet

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: Luftfahrer
Posted 2011-05-07 14:15:55 and read 32767 times.

Ever since you told me that...

Quoting PlaneHunter (Reply 8):
[HB-JMJ] touches a raw nerve...more to follow about that subject in one of my next TRs.

I knew we were to see another high-class trip report from your side, PlaneHunter.   And "high-class" in this context can be taken literally, seeing you had a great experience onboard Swiss' new business class. What a culinary event! Well done, it really is a good advertisement for their premium product.

Quoting PlaneHunter (Thread starter):
accumulated miles

Since you obviously fly very frequently, I have always wondered whether you earn a lot of FF miles at that. Really nice you could use them for this journey, they seem well-invested. I believe accumulated miles will eventually be my way to the front section of the airplane, the question is just when...

Quoting PlaneHunter (Thread starter):
February 2011

Do you still have a backlog of trip reports?  
Quoting PlaneHunter (Thread starter):
Everything tasted fine - and I felt really full after finishing the last item.

Don't laugh: After seeing this picture, I headed to the fridge and grabbed myself one of these yogurts. They really taste good... and it's nice to see LH offering their passengers quality products.

Quoting PlaneHunter (Thread starter):
smoker’s bar

...with smoking not prohibited?  (edit) Kind of surprising. Nevertheless, it looks like a great location to spend time in.

Quoting PlaneHunter (Thread starter):
Anyway, at least we didn't get a replacement plane with the old Business Class.

A cold comfort. I do imagine it would have been great to score HB-JMJ...

Quoting PlaneHunter (Thread starter):
the first of two dedicated signs was soon illuminated

I have never seen such fancy signage elsewhere.  
Quoting PlaneHunter (Thread starter):
Front camera view

Simply great, especially for aircraft which normally don't have a front-wheel camera because the pilots don't need it (as opposed to the A340-600 or the B773/W).

Quoting PlaneHunter (Thread starter):
Nuts and orange juice for me

Delicious cashews - but they could have been presented nicer, and not in a plastic bag.

Quoting PlaneHunter (Thread starter):
Personalized service in Swiss' Business Class

Great slogan!

[Edited 2011-05-07 14:23:03]

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: lychemsa
Posted 2011-05-07 14:19:32 and read 32767 times.

C looks fantastic. Not worth going in F it seems.

Their Y to the US is very average especially eastbound the meals are bad.

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-07 14:51:08 and read 32767 times.

Quoting FLIEGER67 (Reply 6):
superb well done.
What a nice and detailed story around you´re LX service to the States.

Thanks, Markus!

Quoting gjunnar (Reply 7):
Great trip report from you as always. I definitely enjoyed the read about my favorite airline out there.

Hi gjunnar, thanks for your comments!

Quoting gjunnar (Reply 7):
Question: why did you fly LH and not LX from MUC to ZRH also considering the transfer time in ZRH was pretty long?!

I didn't want to get on the ARJ twice - and I wanted to have more time in between the flights. You never know what happens in winter.

Quoting gjunnar (Reply 7):

Those turns are the best. However you certainly meant to write "270° turn".

You're certainly right, thanks!

Quoting gjunnar (Reply 7):
On the way to MIA there were a couple of good movies among the 22; on the return however I didn't find one that I would have liked.

Yes, I have been in similar situations on long-haul trips.

Quoting Palmjet (Reply 8):
Hello Planehunter - very nice report of your J class experience to SFO.

Thanks for your feedback, Palmjet!

Quoting Palmjet (Reply 8):
It's funny that so many people rave about how many movies must be available on the IFE. Given the flight time, how many movies is one going to be able to watch, particularly when you factor in other things going in during the flight such as the meal services?

Well, it's not necessarily a problem for me, but those who fly on the same carrier much more often.

Quoting Palmjet (Reply 8):
I tend to not rely on the IFE that much on longhaul flights - making sure that I bring a book and my own music. I tend to look at IFE as complementing my inflight experience.

I tend to agree. Movies aren't a priority for me, but I really like the airshow.

Quoting Luftfahrer (Reply 9):

I knew we were to see another high-class trip report from your side, PlaneHunter. And "high-class" in this context can be taken literally, seeing you had a great experience onboard Swiss' new business class. What a culinary event! Well done, it really is a good advertisement for their premium product.

Many thanks for your kind words, Marius! Good to hear you enjoyed reading.

Quoting Luftfahrer (Reply 9):
Since you obviously fly very frequently, I have always wondered whether you earn a lot of FF miles at that.

Actually I'm not frequent a Star Alliance flyer - but using the Miles & More credit card and watching out for special offers helps a lot.

Quoting Luftfahrer (Reply 9):
Do you still have a backlog of trip reports?

Better don't ask...   Yes, there is a backlog...and a lack of time.

Quoting Luftfahrer (Reply 9):
Don't laugh: After seeing this picture, I headed to the fridge and grabbed myself one of these yogurts. They really taste good...

I can absolutely understand that!

Quoting Luftfahrer (Reply 9):
Nevertheless, it looks like a great location to spend time in.

If you are a smoker...

Quoting Luftfahrer (Reply 9):
I do imagine it would have been great to score HB-JMJ...

Ah, remember what I said about the raw nerve...  

Quoting Luftfahrer (Reply 9):
Delicious cashews - but they could have been presented nicer, and not in a plastic bag.

I have to agree!

Quoting lychemsa (Reply 10):
C looks fantastic. Not worth going in F it seems.

My thoughts exactly. I wouldn't invest so much more for F Class if I get such a great J Class product.

Quoting lychemsa (Reply 10):

Their Y to the US is very average especially eastbound the meals are bad.

I haven't seen such a report recently, would be interesting to see what you get in Swiss' Y Class in these days.


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: ba319-131
Posted 2011-05-07 15:21:06 and read 32767 times.

Hi PH,

Nice report & pictures, thanks for posting.

Your really can';t go wrong with LX, great product both in the air and on the ground.

Food looks good, though just a tad too much herb on the beef for my liking.

Looking forward to the next installment.

Rgds

Mark

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: Luftfahrer
Posted 2011-05-07 15:32:14 and read 32767 times.

Quoting PlaneHunter (Reply 11):
Many thanks for your kind words, Marius!

You're welcome!

Quoting PlaneHunter (Reply 11):
Actually I'm not frequent a Star Alliance flyer - but using the Miles & More credit card and watching out for special offers helps a lot.

Oh yes, I totally forgot about that. I see a quite a few airlines joining partnerships with the huge credit card companies in these days. If the conditions are right for the customer, why not?  
Quoting PlaneHunter (Reply 11):
If you are a smoker...

Haha, I'm not. It really surprised me that it is a "smoker's bar" indeed (hence my edit above). I was under the impression that the majority of airline lounges were non-smoking areas in general, probably with designated, small smoking zones nowhere as nice as the place at ZRH. But it does look empty in your picture... makes me wonder about the popularity!

[Edited 2011-05-07 15:35:55]

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: aflyingkiwi
Posted 2011-05-07 15:43:42 and read 32767 times.

Hi PH,

Great report and pictures and it's good to see you in J  

Swiss' new J product looks very impressive and is probably one of the best ways to burn your M&M miles. The food also looks very good though I am a tad disappointed by the fact that they don't really have a proper second meal. After all it is an 11 hour flight.

Overall though LX J product looks like one of the best in the Europe and I'm looking forward to reading your report of the return leg (as well as your Intra-US flights).

Thanks for sharing.

Regards,
aflyingkiwi

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: Genius12
Posted 2011-05-07 15:50:50 and read 32767 times.

Great trip report - LX is certainly on my list to try (in J and F). Looking forward to the rest of the story!  

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: 767747
Posted 2011-05-07 16:19:04 and read 32767 times.

Another excellent report, PH!

Looks like you had a really nice flight with Swiss! The food looks amazing ... I definitely really hope to get on a Swiss flight in the near future; there has been a lot written about them lately and they look really good!

Thanks for sharing! Looking forward to your return trip.

Matthew

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-07 22:51:54 and read 32767 times.

Quoting ba319-131 (Reply 12):
Nice report & pictures, thanks for posting.

Thanks, Mark!

Quoting ba319-131 (Reply 12):
Your really can';t go wrong with LX, great product both in the air and on the ground.

  

Quoting ba319-131 (Reply 12):
Food looks good, though just a tad too much herb on the beef for my liking.

Yes, that's what I thought, too.

Quoting Luftfahrer (Reply 13):
But it does look empty in your picture... makes me wonder about the popularity!

I took the picture shortly after 09:00, maybe that's a reason.

Quoting aflyingkiwi (Reply 14):
Great report and pictures and it's good to see you in J

Hi aflyingkiwi, thanks for your comments!

Quoting aflyingkiwi (Reply 14):
Swiss' new J product looks very impressive and is probably one of the best ways to burn your M&M miles.

LH will become attractive again once the 748 with the new J Class enters service.

Quoting aflyingkiwi (Reply 14):
The food also looks very good though I am a tad disappointed by the fact that they don't really have a proper second meal. After all it is an 11 hour flight.

I think the quantity was just right - and I'm a hearty eater.

Quoting Genius12 (Reply 15):
Great trip report - LX is certainly on my list to try (in J and F). Looking forward to the rest of the story!

Thanks, Genius12. You should really try LX.

Quoting 767747 (Reply 16):
Another excellent report, PH!

Many thanks, Matthew! Good to hear you liked it.

Quoting 767747 (Reply 16):
I definitely really hope to get on a Swiss flight in the near future; there has been a lot written about them lately and they look really good!

I''m sure you'd enjoy it a lot!


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: globetraveller
Posted 2011-05-07 23:14:28 and read 32767 times.

A great trip report PlaneHunter!

The new SWISS J really looks like a treat and after looking at your TR, I am not surprised that SWISS continues to be one of the best performers in the LH Group.

Keep up the excellent reports!

Globetraveller

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: Burj
Posted 2011-05-07 23:27:44 and read 32767 times.

Great trip report! Those seats look really great...it is the same basic design as what Delta uses on its int'l 767s..but the Swiss version looks more upscale!

So is it so rare for Bavarians to be flying on Swiss?

The chicken pate is very interesting looking! Does it normally look like that?

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-07 23:38:57 and read 32767 times.

Quoting globetraveller (Reply 18):
A great trip report PlaneHunter!
Quoting globetraveller (Reply 18):
Keep up the excellent reports!

Many thanks for your feedback, Globetraveller!

Quoting globetraveller (Reply 18):
The new SWISS J really looks like a treat and after looking at your TR, I am not surprised that SWISS continues to be one of the best performers in the LH Group.

Yes, I'm not surprised at all about LX's good performance.

Quoting Burj (Reply 19):
Great trip report!

Thanks, Burj!

Quoting Burj (Reply 19):
Those seats look really great...it is the same basic design as what Delta uses on its int'l 767s..but the Swiss version looks more upscale!

Finnair uses the same design, too. It will be interesting to see LH's new J Class.

Quoting Burj (Reply 19):
So is it so rare for Bavarians to be flying on Swiss?

I don't think so. But I guess the number of Bavarian flight attendants on LX is limited.

Quoting Burj (Reply 19):
The chicken pate is very interesting looking! Does it normally look like that?

I'm not sure, usually I don't eat that.


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: akhmad
Posted 2011-05-08 01:48:52 and read 32767 times.

Hi PH,

Finally the long awaited premium long haul experience of yours! Now I know how you spent the 9 February.   



Quoting PlaneHunter (Thread starter):
We came to the conclusion that it would be a good opportunity to exchange accumulated miles for Business Class tickets. After checking all possible flight options on the Miles & More website, it was clear that we would try SWISS' new intercontinental Business Class with lie-flat seats.

Just look how all your trips paid. Good decision!

Quoting PlaneHunter (Thread starter):
After quickly passing security, we made a visit to the Lufthansa Business Lounge:

Ah, last year memories!

Quoting PlaneHunter (Thread starter):
Only a few minutes later we got a nice breakfast tray:

More than enough for half an hour flight! Well done LH!

Quoting PlaneHunter (Thread starter):
gives access to the famous 28,6 meters long smoker’s bar where you can find another 91 seats:

Ah, memories again, of 2009. Thanks!



Quoting PlaneHunter (Thread starter):
Can you spot the name?

Aarau?   



Quoting PlaneHunter (Thread starter):
The interaction of colors and materials creates a cozy atmosphere, I immediately felt comfortable:

Great shot, PH!

Quoting PlaneHunter (Thread starter):
The seat felt a bit hard, but the problem could be solved within seconds by pressing the "softer" button. I also liked the massage function:

Smart design! Who made the cushion “firmer” before by the way?

Quoting PlaneHunter (Thread starter):
Some spotters on the observation deck:

Nice to see ZRH observation deck from airside.

Quoting PlaneHunter (Thread starter):
"We will take off from runway 16 which requires to fly a 72-degree turn shortly after lift-off." That was indeed great to hear

Definitely!

Quoting PlaneHunter (Thread starter):
Front camera view

Great! I love such feature!

Quoting PlaneHunter (Thread starter):
told me that folding out the new seat's table would indeed require some training...

So, I hope you are well trained by now.

Quoting PlaneHunter (Thread starter):
Dedicated magazine for First and Business Class passengers:

Just like EK!

Quoting PlaneHunter (Thread starter):
Just after I had stopped listening to music in order to investigate, she came to my seat and cheerfully said: "So you are also from Bavaria, right?" She then told me that she came from the city of Straubing - and that a colleague in Business Class had informed her about a compatriot being seated in 9K. Apparently her colleague had identified my brother's dialect. I moved forward to the empty aisle seat 10G for a while and the three of us had a really nice conversation.

What a small world! Nice encounter!

Quoting PlaneHunter (Thread starter):
my only criticism is that shoulder space is a bit tight.

Hmm, not everyone has been given broad shoulder like you.   

Quoting PlaneHunter (Thread starter):
About 75 minutes prior to arrival, the flight attendants offered a selection of light snacks:

Tray service! I just love it!

Quoting PlaneHunter (Thread starter):
Some time later, he recommended to look out of the windows on the left side because we were passing downtown San Francisco and the Golden Gate Bridge in beautiful sunlight

No picture of Golden Gate?

Quoting PlaneHunter (Thread starter):
however, I wouldn't invest extra miles or money for a Business Class ticket if I were planning to travel a short distance only.

I would think the same way. Only as a tag on of long haul flight.

Excellent report, PH! Thanks for sharing. It was well worth waiting!

Cheers,
Suryo

[Edited 2011-05-08 02:04:24]

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-08 02:39:12 and read 32767 times.

Quoting akhmad (Reply 21):
Finally the long awaited premium long haul experience of yours! Now I know how you spent the 9 February.
Quoting akhmad (Reply 21):
Excellent report, PH! Thanks for sharing. It was well worth waiting!

Hi Suryo, thanks a lot for your nice comments!

Quoting akhmad (Reply 21):
Who made the cushion “firmer” before by the way?

I guess the previous passenger preferred a very hard seat...

Quoting akhmad (Reply 21):
So, I hope you are well trained by now.

I hope so!

Quoting akhmad (Reply 21):
Hmm, not everyone has been given broad shoulder like you.

Well, I wouldn't say that I have a broad shoulder.

Quoting akhmad (Reply 21):
No picture of Golden Gate?

That could only be seen from the left side, unfortunately. But I will post some destination pictures in the next report.


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: nethkt
Posted 2011-05-08 04:09:31 and read 32767 times.

Wow, many thanks for the 5 stars trip report.
I love Swiss F / C class products. They are so neat and very Swiss made.

I'd say the second food service is a let down on this 11 hours flight, being an all daylight flight (expect lunch and dinner, or lunch and lunch as you would say for the local time of origin/destination)
Asian carriers would offer 2 proper main meal services on daylight flights over 10 hours.
However, your second meal service wasn't that bad either.

Just curious about the Swiss long-bar lounge. Is it inside the Schengen area?
What if I am a transit passenger from Bangkok onto Chicago? Do I have to clear immigration to get to that lounge?
I'm holding a Thai passport and need visa to enter Switzerland/Schengen countries.

Many thanks for the report.
Nethkt

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: LH4116
Posted 2011-05-08 04:18:13 and read 32767 times.

Hey PH, great report!

It's not everyday we get to see a premium report from you, I remember the last one I read was your short hop on Virgin America F.

The flight in LH J seemed pretty decent, seats looked nice but the food seemed just awful for J. I mean it's basically just supermarket items put on a slightly larger tray, and if it wasn't for that glass bowl it could've been just like any Y class snack. Even SAS serve better breakfasts in Y on 50 min domestic hops. I really think they should do some improvements to their short haul J offerings.

Your flight in LX J on the other hand looked fantastic, seats looked really comfy, although the cabin on the A343 is really starting to show signs of age. Also the bulkhead walls appeared to have some OS motives on them, or maybe I'm wrong.

The food offerings looked like pretty standard long haul J, nice to see them offer two choices of starters. The main course you choose, the beef looked a bit strange to me. Never really got the idea of having a crust on a steak. Dessert looked great. Also the pre-arrival snack looked a bit small in terms of the portion size. Personally I'm a big fan of paté and Cumberland sauce, I think the only thing lacking was the salt pickle  

Thanks for sharing!
//Jonas

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-08 04:43:51 and read 32767 times.

Quoting nethkt (Reply 23):
Wow, many thanks for the 5 stars trip report.

Hi Nethkt, thanks a lot for your comments!

Quoting nethkt (Reply 23):
I'd say the second food service is a let down on this 11 hours flight, being an all daylight flight (expect lunch and dinner, or lunch and lunch as you would say for the local time of origin/destination)
Asian carriers would offer 2 proper main meal services on daylight flights over 10 hours.
However, your second meal service wasn't that bad either.

I'd say the quantity was just right - I guess I wouldn't have been able to finish another large meal.

Quoting nethkt (Reply 23):
Just curious about the Swiss long-bar lounge. Is it inside the Schengen area?
What if I am a transit passenger from Bangkok onto Chicago? Do I have to clear immigration to get to that lounge?
I'm holding a Thai passport and need visa to enter Switzerland/Schengen countries.

Yes, it's in the Schengen area. But there's also a non-Schengen Business Lounge.

Quoting LH4116 (Reply 24):
Hey PH, great report!

Thanks Jonas, that's nice to hear!

Quoting LH4116 (Reply 24):
The flight in LH J seemed pretty decent, seats looked nice but the food seemed just awful for J. I mean it's basically just supermarket items put on a slightly larger tray, and if it wasn't for that glass bowl it could've been just like any Y class snack. Even SAS serve better breakfasts in Y on 50 min domestic hops. I really think they should do some improvements to their short haul J offerings.

I'm not sure whether that breakfast was representative - one needs to consider that the total flying time was just 30 minutes. I'd say quantity was fine, presentation could be improved.

Quoting LH4116 (Reply 24):
Your flight in LX J on the other hand looked fantastic, seats looked really comfy, although the cabin on the A343 is really starting to show signs of age.

Do you mean anything specific? I found the cabin to be in good condition.

Quoting LH4116 (Reply 24):
Also the bulkhead walls appeared to have some OS motives on them, or maybe I'm wrong.

Are you referring to the world map? I think that's an LX feature.


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: ojas
Posted 2011-05-08 04:46:47 and read 32767 times.

Excellent TR PH, just enjoyed reading it!

I personally felt there should have been a full fledged second meal than a snack offering.

Thanks for sharing.

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-08 07:09:09 and read 32767 times.

Quoting ojas (Reply 26):
Excellent TR PH, just enjoyed reading it!

Many thanks, Ojas! I'm glad that you liked it.

Quoting ojas (Reply 26):
I personally felt there should have been a full fledged second meal than a snack offering.

You're another one here pointing that out which is quite interesting. How much can you guys eat?  




PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: ojas
Posted 2011-05-08 07:36:20 and read 32767 times.

Quoting PlaneHunter (Reply 27):
You're another one here pointing that out which is quite interesting. How much can you guys eat?

A lot more than that!

However if we draw parallels with flights of similar times like IAD/JFK - DOH, NRT - AUH .... there are 2 full meals served on these flights. For a flight of a block time of 12hrs, a J class passenger IMO should be served 2 full meals.

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-08 08:00:11 and read 32767 times.

Quoting ojas (Reply 28):
However if we draw parallels with flights of similar times like IAD/JFK - DOH, NRT - AUH .... there are 2 full meals served on these flights. For a flight of a block time of 12hrs, a J class passenger IMO should be served 2 full meals.

It would be interesting to know what LH serves on similar flights. Probably LX has simply adjusted catering to demand? Probably certain carriers simply serve more than passengers usually eat just to beat the competition?

As I have already said before, I'm a hearty eater, and so is my brother. However, both of us found the quantity to be just right. We wouldn't have been able to finish a full second meal.


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: ojas
Posted 2011-05-08 08:09:16 and read 32767 times.

Quoting PlaneHunter (Reply 29):
As I have already said before, I'm a hearty eater, and so is my brother. However, both of us found the quantity to be just right. We wouldn't have been able to finish a full second meal.

LOL, in that case I'm afraid you guys are not hearty eaters   

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: RvXKaz
Posted 2011-05-08 08:51:00 and read 32767 times.

Hi Planehunter,

I enjoyed your report very much. Many thanks for the exceptional pictures, especially those of your inflight meals! I've always found SWISS interesting in the number of languages they used in their flight announcements onboard. (I guess typically you get English, German, French and if you're lucky, Italian (?) too?)

Looking at your pictures, I could sense you had a nice comfortable ride with SWISS and I'm very glad so. The vanilla icecream is such a treat and the flight tracking system on SWISS seems superb as well, and the forward camera is a real bonus!

The pictures of your window views are really nice actually, I really like the very distinct SWISS logo on the winglet and a glimpse of two of the hairdryers.

Thanks for this very detailed report. It gives an excellent insight of SWISS business offerings and it was nice reading it!

Cheers,
RvXKaz

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-08 09:53:41 and read 32767 times.

Quoting RvXKaz (Reply 31):
I enjoyed your report very much. Many thanks for the exceptional pictures, especially those of your inflight meals!
Quoting RvXKaz (Reply 31):
Thanks for this very detailed report. It gives an excellent insight of SWISS business offerings and it was nice reading it!

Hi RvXKaz, thanks a lot for your nice comments!

Quoting RvXKaz (Reply 31):
(I guess typically you get English, German, French and if you're lucky, Italian (?) too?)

I didn't hear Italian on my flights.

Quoting RvXKaz (Reply 31):
I really like the very distinct SWISS logo on the winglet and a glimpse of two of the hairdryers.

Yes, that looks quite nice.


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: sfflyer123
Posted 2011-05-08 10:04:38 and read 32767 times.

Very nice TR! I flew this route SFO-ZRH in the reverse direction in C, and it was just great. Do you know if the A330's from JFK to ZRH also have the new lie-flat C or is it the old configuration business class from JFK on the A330s? Thanks.

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-08 10:14:30 and read 32767 times.

Quoting sfflyer123 (Reply 33):
Very nice TR! I flew this route SFO-ZRH in the reverse direction in C, and it was just great.

Hi sfflyer123, thanks for your feedback. I remember your nice video report - and the fact that you got HB-JMJ!     

Quoting sfflyer123 (Reply 33):
Do you know if the A330's from JFK to ZRH also have the new lie-flat C or is it the old configuration business class from JFK on the A330s? Thanks.

JFK is served by the A330-300s and those are equipped with the new J Class. The four remaining A330-200s have the old J Class, but these planes don't fly to JFK - only if an A330-300s goes tech and cannot replaced by another A330-300 or an A340-300.


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: SloAir
Posted 2011-05-08 11:32:57 and read 32767 times.

Hi PlaneHunter,

I was very happy to see your report today and it meet my (high ) expectations perfectly. Great work!

I have never flown on the A343, only 346, so using my M&M miles for a business class ticket on Swiss A343 like you did seems like a good option. I was supposed to fly LH A343, but because of the ash cloud alarm it got substituted with A333. Do you know when all the aircraft will be equipped with the new configuration?

Quoting PlaneHunter (Thread starter):
The lounge wasn't as crowded as its counterpart in Munich - and I really liked the elegant interior:

I remember when I first entered the lounge in Zurich, I was a bit upset because my flight was cancelled, but the atmosphere was so calm and relaxing I just enjoyed it and I felt totally better. The couch is great, we occupied it for the whole afternoon when we were waiting for the same day return flight to LJU after our cancellation.

Quoting PlaneHunter (Thread starter):
My seat of choice for the next 12 hours:

From what I had the opportunity of trying out so far, on of the best ways to travel in business class, the single seats with the seat at the window are amazing.

Quoting PlaneHunter (Thread starter):
We will take off from runway 16 which requires to fly a 72-degree turn shortly after lift-off."

The pilot gave a similar information on my flight to YUL, but only in German and French, the announcement was a lot shorter in English.

Quoting PlaneHunter (Thread starter):
Front camera view - Air Canada 767 taxiing behind a Thai A340-600:

Do you know if the A333 have this feature? I did not find it (nor was I looking ).

Quoting PlaneHunter (Thread starter):
Lying flat, watching the airshow and listening to good music - what else do you need at 39000 feet?

I spent hours on my flights just listening to music, relaxing and watching out the window.

Quoting PlaneHunter (Thread starter):
Only 2 hours and 20 minutes left - I really asked myself where all the time had gone:

I have asked myself that a lot of times during my flights with Swiss 
Quoting PlaneHunter (Thread starter):
However, the carrier should improve its IFE

I agree, probably the only weakness compared to other airlines.

Quoting PlaneHunter (Thread starter):
P.S.: Just in case you missed them - my previous trip reports:

You will soon need to post your previous reports in a separate post, the list is getting longer and longer. Keep up the good work 

Blaž

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: FlyKev
Posted 2011-05-08 17:02:51 and read 32767 times.

Once again another excellent report!
Swiss certainly look to offer a good business class product, and the food certainly looks good.

I hope you enjoyed San Francisco, it truly is an amazing city.

Thanks for sharing, I look forward to your next report.

Kev.

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: JetBlue777
Posted 2011-05-08 17:41:20 and read 32767 times.

Quoting PlaneHunter (Thread starter):
ut I quickly scrapped that idea because I didn't want to risk being stuck at Chicago in a possible snow storm.

It was a good move since Chicago had that horrible blizzard last February. We also avoided ORD and paid a little bit extra to go with DL via ATL instead of UA via ORD to CUN, boy it was a great move because on the very day we departed Chicago had another snow storm!

Great trip report, as usual. How was the service btw?

The seat width looks tight though, food looks great, that dessert looks amazing!

And oh, since you travel a lot and I deem you as an expert, my family and I will be going to London (and of course Paris and the likes of Rome, Venice and other cities) in 2012 for the Olympics. Which airline do you think, from you experience, offers the best product and service (From JFK) to Europe? It could be any point in Europe really, we could always travel with EasyJet or Air Berlin in between for cheap fares.

Thanks PH!

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: davs5032
Posted 2011-05-08 21:30:49 and read 32767 times.

PlaneHunter,

I just want to comment on your superb trip reports; yours are some of the best reports I've read on this site, and I look forward to reading more from you in the future! Continued Happy Travels!

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-09 02:07:51 and read 32767 times.

Quoting SloAir (Reply 35):
I was very happy to see your report today and it meet my (high ) expectations perfectly. Great work!

Hi Blaž, many thanks for your feedback! That's really appreciated!

Quoting SloAir (Reply 35):
Do you know when all the aircraft will be equipped with the new configuration?

According to Swiss, all A343s should be equipped by mid-2011.

Quoting SloAir (Reply 35):
From what I had the opportunity of trying out so far, on of the best ways to travel in business class, the single seats with the seat at the window are amazing.

  

Quoting SloAir (Reply 35):
Do you know if the A333 have this feature?

They should have that, too.

Quoting SloAir (Reply 35):
You will soon need to post your previous reports in a separate post, the list is getting longer and longer. Keep up the good work

Thanks, good idea!

Quoting FlyKev (Reply 36):
Once again another excellent report!

Thanks for your kind words, Kev!

Quoting FlyKev (Reply 36):
hope you enjoyed San Francisco, it truly is an amazing city.

We had a great time there. I will post some pictures in the next part.

Quoting JetBlue777 (Reply 37):
Great trip report, as usual.

Thanks, Jezrel!

Quoting JetBlue777 (Reply 37):
It was a good move since Chicago had that horrible blizzard last February. We also avoided ORD and paid a little bit extra to go with DL via ATL instead of UA via ORD to CUN, boy it was a great move because on the very day we departed Chicago had another snow storm!

Yes, I read about that blizzard shortly before our departure. It was a good decision to go straight to the West Coast.

Quoting JetBlue777 (Reply 37):
How was the service btw?

Very good, but it was even better on the LAX-ZRH flight.

Quoting JetBlue777 (Reply 37):
And oh, since you travel a lot and I deem you as an expert, my family and I will be going to London (and of course Paris and the likes of Rome, Venice and other cities) in 2012 for the Olympics. Which airline do you think, from you experience, offers the best product and service (From JFK) to Europe? It could be any point in Europe really, we could always travel with EasyJet or Air Berlin in between for cheap fares.

Why don't you try the A380 on AF or LH? Both carriers offer a good service, too. BA, LX and VS wouldn't be bad either. You should also have a look at Jet Airways (to BRU).

Quoting davs5032 (Reply 38):

I just want to comment on your superb trip reports; yours are some of the best reports I've read on this site, and I look forward to reading more from you in the future! Continued Happy Travels!

Thank you very much, that's great to hear!


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: Sultanils
Posted 2011-05-09 07:02:54 and read 32767 times.

Hi PH,

Very nice story on the 'new' LX business class. The cabin looks very inviting as well as that Edelweiss A332 and the ZRH lounge. Nice pic of the LH A321 taking off on the other runway.

Quoting PlaneHunter (Thread starter):
However, the first of two dedicated signs was soon illuminated and we could walk down the jetway:

Never seen that style of boarding announcement. So this panel at the gate displays which passengers are allowed to board?

Bye,
(Sulta)Nils

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-09 08:41:37 and read 32767 times.

Quoting Sultanils (Reply 40):
Very nice story on the 'new' LX business class.

Thanks for your feedback, Nils!

Quoting Sultanils (Reply 40):
So this panel at the gate displays which passengers are allowed to board?

Yes, that's its purpose.


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: EL-AL
Posted 2011-05-09 09:00:50 and read 32767 times.

Hey PH,

Very nice report, with great photos, thx!

I am surprised that you only had light snacks after 12 hours flight, and in JCL!

Beside that, the seat looks comfortable which is the most impotent thing.

LY

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: parton87
Posted 2011-05-09 09:03:39 and read 32767 times.

Hello PH!

Thank you for another great story! It looks like you had som nice flights with LH & LX!

Quoting PlaneHunter (Thread starter):
Lufthansa A321 turning north after takeoff from runway 26R:


I love this 
Quoting PlaneHunter (Thread starter):
Only a few minutes later we got a nice breakfast tray

Looks really good for a 30min flight!

Quoting PlaneHunter (Thread starter):
The seat felt a bit hard, but the problem could be solved within seconds by pressing the "softer" button. I also liked the massage function:

Very impressive

Quoting PlaneHunter (Thread starter):
Another four-hauler...

:D

Thanks again, I will wait for the return 

Greetings
Robert

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: OA260
Posted 2011-05-09 10:01:44 and read 32767 times.

Hey nice report. Swiss look good as usual. Cant believe that in over 100 Swiss J class flights Ive never been LX longhaul. Would certainly like to try out the new J sometime. Was looking for my next longhaul trip but LH J class was the better option date wise and connection wise from DUB.

Keep up the good work

Philip  

P.S. Nice info about the history also shame OS got rid of their Airbus longhaul A/C..

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: infodesk
Posted 2011-05-09 11:33:07 and read 32767 times.

Hi PH,

Excellent, just excellent. It's great to read a TR about longahul with LX, particularly with the new C-Class. The food & presentation looks to be spot on and I can tell that you really enjoyed the flight. Such a shame you didn't get the special SFO livery though, that would have made it complete!

Quoting PlaneHunter (Thread starter):
After arriving at Dock E, we passed Edelweiss Air A330-200 HB-IQI...

One of the most beautiful planes around.

Quoting PlaneHunter (Thread starter):
informed about the routing and told us that we were number four for takeoff. The most interesting sentence was this one: "We will take off from runway 16 which requires to fly a 72-degree turn shortly after lift-off." That was indeed great to hear!

On a sunny day I sit outside in my lunch break and enjoy watching all the heavies heading West perform this. Most impressive to observe.

Happy flying
Infodesk   

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: The777Man
Posted 2011-05-09 12:30:04 and read 32767 times.

Hi Planehunter!

Amazing trip report with fantastic pictures! Swiss looks business class looks fantastic similiar to some carrier's First class! Presentation and menu are amazing! Seat looks very comfortable. The lounge in ZRH looks very classy as well.

Looking forward very much to the return flight and the reports of the in between travel!

Thanks for a fantastic report!

The777Man

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: 777way
Posted 2011-05-09 13:47:48 and read 32767 times.

IFE screens were much bigger in the promotionel CGI mockup on their website, wonderful report + photos.

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-10 00:07:23 and read 32767 times.

Quoting EL-AL (Reply 42):
Very nice report, with great photos, thx!

Thanks for your feedback, Jonathan!

Quoting EL-AL (Reply 42):
I am surprised that you only had light snacks after 12 hours flight, and in JCL!

I found the quantity to be appropriate.

Quoting EL-AL (Reply 42):
Beside that, the seat looks comfortable which is the most impotent thing.

  

Quoting parton87 (Reply 43):
Thank you for another great story! It looks like you had som nice flights with LH & LX!

Hi Robert, thanks for your comments!

Quoting parton87 (Reply 43):
Very impressive

Yes, I really enjoyed the massage function.

Quoting OA260 (Reply 44):
Hey nice report. Swiss look good as usual.
Quoting OA260 (Reply 44):
Keep up the good work

Thanks Phil, good to hear you liked it!

Quoting OA260 (Reply 44):
Cant believe that in over 100 Swiss J class flights Ive never been LX longhaul. Would certainly like to try out the new J sometime.

You definitely should.

Quoting OA260 (Reply 44):
Was looking for my next longhaul trip but LH J class was the better option date wise and connection wise from DUB.

Sounds interesting, I'm sure you'll write a nice report.

Quoting OA260 (Reply 44):

P.S. Nice info about the history also shame OS got rid of their Airbus longhaul A/C..

At least they have some nice 777s.

Quoting infodesk (Reply 45):
Excellent, just excellent. It's great to read a TR about longahul with LX, particularly with the new C-Class.

HI Hannah, thanks a lot for your kind words. Good to hear you enjoyed reading.

Quoting infodesk (Reply 45):
The food & presentation looks to be spot on and I can tell that you really enjoyed the flight.

Yes, it was an almost perfect day...

Quoting infodesk (Reply 45):
Such a shame you didn't get the special SFO livery though, that would have made it complete!

Well, it would have been a perfect day if HB-JMJ had operated our flight...

Quoting infodesk (Reply 45):
One of the most beautiful planes around.

Yes, great livery.

Quoting infodesk (Reply 45):
On a sunny day I sit outside in my lunch break and enjoy watching all the heavies heading West perform this. Most impressive to observe.

I guess I would do the same.

Quoting The777Man (Reply 46):
Amazing trip report with fantastic pictures!
Quoting The777Man (Reply 46):
Thanks for a fantastic report!

Hi Lars, thanks for your comments!

Quoting The777Man (Reply 46):
Swiss looks business class looks fantastic similiar to some carrier's First class! Presentation and menu are amazing!

Yes, that's what I thought, too.

Quoting 777way (Reply 47):
wonderful report + photos.

Many thanks!

Quoting 777way (Reply 47):
IFE screens were much bigger in the promotionel CGI mockup on their website

They are indeed slightly bigger on the A330-300s.


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: FlyingFinn76
Posted 2011-05-10 02:14:18 and read 32767 times.

Hi PH,

A great report on your business class experience - that must be your first report about a long haul flight in business, unless I'm mistaken?

A very good idea to spend miles on these flights, Swiss Business looks very good and sounds like the service was mostly very personal and good as well.

Quoting PlaneHunter (Thread starter):
Swiss' Business Lounge is equipped with 216 seats spread over 1110 square meters

That lounge always looks so good. Now that I'm Star Gold I think I really should plan some flights through ZRH just to get to experience it myself.

Quoting PlaneHunter (Thread starter):
After arriving at Dock E, we passed Edelweiss Air A330-200 HB-IQI...

I bet you wouldn't been amused had there been an equipment change to this bird... An interesting carrier, but not a very premium experience, I'm afraid (despite they offering some sort of premium class, though).

Quoting PlaneHunter (Thread starter):
HB-JMK was named "Aarau" in September 2010, almost three years after joining the fleet.

Well, better late than never! I like airlines that go the extra mile and name their aircraft - a simple gesture but makes a world of difference to me!

Quoting PlaneHunter (Thread starter):
The seat felt a bit hard, but the problem could be solved within seconds by pressing the "softer" button. I also liked the massage function:

The seat looks very comfy, although I don't really agree with the weird brown color nor the square patterns...

Quoting PlaneHunter (Thread starter):
Privatair Boeing 737-800 HB-IIR operates flights to Newark on behalf of Swiss:

Now that would be a nice flight to spend some miles on!

Quoting PlaneHunter (Thread starter):
Dedicated magazine for First and Business Class passengers:

Nice!

Quoting PlaneHunter (Thread starter):
The tray looked mouth-watering - and everything did indeed taste excellent:

Looks good, although I'm not a fan of raw (and cold smoked first my definition of raw) fish at all.

Quoting PlaneHunter (Thread starter):
That's a good question", she answered and simply referred to the two available options, without giving further details. Anyway, I decided to try the Chardonnay Panamera from California.

That's a bit bad, the staff should at least to be able to describe the wines and offer some recommendations.

Quoting PlaneHunter (Thread starter):
I have to admit that the herb crust on the fillet of beef was not to my taste - but everything else was great, above all the meat itself:

Agree with you - looks good otherwise but there's simply far too much of that crust. I'd scrape half of it off and then eat the rest...

Quoting PlaneHunter (Thread starter):
The Lindt chocolates were delicious:

Yummy!

Quoting PlaneHunter (Thread starter):
The system is easy to navigate and offers a choice of 22 movies, 40 TV programs, 16 music channels, 300 music CDs and 15 games. That's definitely enough to keep you entertained for a while, but various other quality carriers offer many more options. Swiss should particularly increase the number of movies.

Well, as the rest of the people here I tend to agree that is far more than what you need. They do rotate the movies on a monthly basis, after all...

Quoting PlaneHunter (Thread starter):
This is the San Mateo-Hayward Bridge:

Nice, you flew right past the hotel I used to frequent there - the Crowne Plaza at Foster City, you can actually see it in the satellite airshow map.

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: 777way
Posted 2011-05-10 14:32:18 and read 32767 times.

Here is the bigger IFE screen in CGI mock setup http://www.swiss.com/web/EN/Pages/index.aspx?Country=US click on banner reading new swiss business unigue experience, and click on business when the popup opens.

[Edited 2011-05-10 14:38:43]

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-14 00:12:12 and read 32767 times.

Quoting FlyingFinn76 (Reply 49):
A great report on your business class experience - that must be your first report about a long haul flight in business, unless I'm mistaken?

Hi FlyingFinn, thanks for your feedback! Yes, it's my first long-haul J Class report.

Quoting FlyingFinn76 (Reply 49):
Swiss Business looks very good and sounds like the service was mostly very personal and good as well.

It was even better on the way back.

Quoting FlyingFinn76 (Reply 49):
I like airlines that go the extra mile and name their aircraft - a simple gesture but makes a world of difference to me!

I can only agree, a named plane does make a difference.

Quoting FlyingFinn76 (Reply 49):
The seat looks very comfy, although I don't really agree with the weird brown color nor the square patterns...

Tastes are different. I like the color and design.

Quoting FlyingFinn76 (Reply 49):
Now that would be a nice flight to spend some miles on!

It would be interesting to have a 737 on a long-haul flight, but the seats on that bird are inferior to Swiss' new ones.

Quoting FlyingFinn76 (Reply 49):
That's a bit bad, the staff should at least to be able to describe the wines and offer some recommendations.

  

Quoting 777way (Reply 50):
Here is the bigger IFE screen in CGI mock setup http://www.swiss.com/web/EN/Pages/index.aspx?Country=US click on banner reading new swiss business unigue experience, and click on business when the popup opens.

Thanks! That does indeed show the A330 version of the new J Class.


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: colts001
Posted 2011-05-14 06:40:12 and read 32767 times.

Nice trip report PlaneHunter, Zurich airport looks sleek.
I have to agree with Ojas that the second meal is too small for a flight of this duration. This is okay if it is a east coast flight.

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: stipica
Posted 2011-05-20 04:40:52 and read 32767 times.

Hi PlaneHunter ! ... for me the best trip report regarding the Swiss new product ... colleagues have already commented all ...  ... thanks Stipica

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-05-25 10:23:37 and read 32767 times.

Quoting colts001 (Reply 52):
Nice trip report PlaneHunter, Zurich airport looks sleek.

Thanks for your feedback!

Quoting stipica (Reply 53):
Hi PlaneHunter ! ... for me the best trip report regarding the Swiss new product ...

Hi stipica, many thanks for your nice comment! Good to hear you liked it.


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: ronerone
Posted 2011-06-20 10:13:45 and read 32767 times.

Welcome to the world of premium flying PlaneHunter  

You deserve a water canon salute on this inaugural J class flight! And what a perfect choice it was to try SWISS!

SWISS is one of the few European carriers whom in my view still maintain top quality service, and i hope to one day try them! Their First Class product is a dream!

Quoting PlaneHunter (Thread starter):
After checking all possible flight options on the Miles & More website, it was clear that we would try SWISS' new intercontinental Business Class with lie-flat seats.

Again, perfect choice!

Quoting PlaneHunter (Thread starter):
...why? Because I had already found out on Zurich Airport's website (departures) on the evening before that HB-JMJ would go to Los Angeles, while our flight to San Francisco would be operated by HB-JMK.

How ironic!

Quoting PlaneHunter (Thread starter):
After a very warm welcome at the door, we stepped into the elegant Business Class cabin. The interaction of colors and materials creates a cozy atmosphere, I immediately felt comfortable:

Very slick and modern. And i see that it is a mix of the staggered and non-staggered standard layouts.

Quoting PlaneHunter (Thread starter):
The seat felt a bit hard, but the problem could be solved within seconds by pressing the "softer" button. I also liked the massage function:

Ah yes, Garuda's seat doesn't feature this  
Quoting PlaneHunter (Thread starter):
Privatair Boeing 737-800 HB-IIR operates flights to Newark on behalf of Swiss:

If i had a choice, i would definitely not choose Privatair over mainline SWISS!

Quoting PlaneHunter (Thread starter):
Simply mouth-watering:

Great choices for Business Class! Though the menu seems to be standardized accross quite a broad range of destinations (i.e. entire North America).

Quoting PlaneHunter (Thread starter):
Nuts and orange juice for me:

No ginger ale in Business Class?  
Quoting PlaneHunter (Thread starter):
M. then served the main course whose presentation could have been a bit better:

I agree. The presentation looks a little messy. But then again, most beef fillet/steak dishes do not look too presentable.

Quoting PlaneHunter (Thread starter):
The friendly female flight attendant recommended to try some sweet pear bread - and that was a good choice indeed:

Classy! The pear bread sounds interesting.

Quoting PlaneHunter (Thread starter):
Some time later, M. offered Mövenpick vanilla ice cream and I ordered a single scoop waffle cone. M. also handed out a glass of water without having asked - very nice service!

I think this is the highlight here. You were served ice cream the way you would do at any shop and that is scooped on a cone!! Quite unique!

Quoting PlaneHunter (Thread starter):
About 75 minutes prior to arrival, the flight attendants offered a selection of light snacks:

I suppose a more substantial meal offering should have been served on a flight this long, but props to SWISS for at least using high quality gourmet food for it; and of course, the trolley to me makes up for everything lost! haha  


Thanks a lot for sharing this excellent TR! Looking forward to more!  

Cheers,
Roni

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-06-22 22:31:48 and read 32767 times.

Quoting ronerone (Reply 55):
Welcome to the world of premium flying PlaneHunter

You deserve a water canon salute on this inaugural J class flight! And what a perfect choice it was to try SWISS!
Quoting ronerone (Reply 55):
Thanks a lot for sharing this excellent TR!

Hi Roni, thanks so much for your kind words! Your feedback is always highly appreciated!

Quoting ronerone (Reply 55):
SWISS is one of the few European carriers whom in my view still maintain top quality service, and i hope to one day try them!

I'm sure we'll see a SWISS report by ronerone in the not-so-distant future.

Quoting ronerone (Reply 55):
Their First Class product is a dream!

The new F Class looks fantastic.

Quoting ronerone (Reply 55):
How ironic!

  

Quoting ronerone (Reply 55):
And i see that it is a mix of the staggered and non-staggered standard layouts.

The layout is very smart, many more airlines should follow.

Quoting ronerone (Reply 55):
If i had a choice, i would definitely not choose Privatair over mainline SWISS!

Yes, the seats on that plane lag miles behind the new J Class seats.

Quoting ronerone (Reply 55):
No ginger ale in Business Class?

No, SWISS doesn't have it, unfortunately. A serious weak point.  

Quoting ronerone (Reply 55):
But then again, most beef fillet/steak dishes do not look too presentable.

Especially if they get warmed up.

Quoting ronerone (Reply 55):
The pear bread sounds interesting.

I was positively surprised by that.

Quoting ronerone (Reply 55):
I think this is the highlight here. You were served ice cream the way you would do at any shop and that is scooped on a cone!! Quite unique!

  

Quoting ronerone (Reply 55):
but props to SWISS for at least using high quality gourmet food for it; and of course, the trolley to me makes up for everything lost!

I'm still convinced that the quantity was fine!


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: abrelosojos
Posted 2011-06-25 13:58:57 and read 32767 times.

PH,

As promised, I am getting to your report today ... over a nice glass of nice ice-cream (inspired by you) and a wonderful glass of 1999 Graham's Quinta dos Malvedos port   ... in a happy place. Ok, I digress ...

Quoting PlaneHunter (Thread starter):
The lounge was quite crowded and clusters of business people were permanently strolling around the buffet, so I didn't take any pictures

= Aah ... Lufthansa REALLY must do something about its pathetic lounges. Instead of whining about EK taking their traffic, they must invest in the lounges systemwide. They are crowded not only in hubs like FRA and MUC, but depressing in out stations such as BOS as well. I have even begun to come to the airport late and avoid it altogether. Having said that, the F-class facility in FRA is nice.

Quoting PlaneHunter (Thread starter):
Note the ad supporting the Munich 2018 Olympic bid on the carpet:

= I did not know MUC was bidding for the 2018 games. MUC is such a nice calm experience compared to FRA.

Quoting PlaneHunter (Thread starter):

The lounge wasn't as crowded as its counterpart in Munich - and I really liked the elegant interior:


= It is indeed. ZRH probably has the best lounge in the entire LH-stable.

Quoting PlaneHunter (Thread starter):
Honestly, I wasn't amused at all to see that plane...

= You were not amused for other reasons ... for me, the elegant LX livery was destroyed!

Quoting PlaneHunter (Thread starter):

Shortly thereafter, M. started laying down white table cloths. Interestingly, I failed at folding out the table - it seemed to be a quite complicated mechanism. M. smiled and told me that folding out the new seat's table would indeed require some training... Wink

= OMG. YOU HAVE NO IDEA! When these seats first came out, I must have hit my knees, elbows, arms quite a few times on my first few flights ... apparently, I was not the only one.

Quoting PlaneHunter (Thread starter):
"Unfortunately, only smoked salmon is left", she regretfully said. "But that's exactly what I want!", I replied. Then she offered four different kinds of warm bread. A younger colleague immediately followed with the drinks trolley and I asked for a medium-dry white wine. "That's a good question", she answered and simply referred to the two available options, without giving further details. Anyway, I decided to try the Chardonnay Panamera from California.

= Not impressive. LX has been "advised" by LH on its food options ... they are stocking only to "sell" ... it is really poor. For example, on a recent flight, I upgraded myself to F using cash to be later told that they did not have any F catering. Why they did not tell me before my upgrade is a whole different thing ... my advice is to write to ZRH.

I am surprised she did not know about her wines ... usually they are knowledgeable.

Quoting PlaneHunter (Thread starter):

M. then served the main course whose presentation could have been a bit better:

= Ageed.

Quoting PlaneHunter (Thread starter):
They were soon joking around and I was asking myself: "Do they know each other???" confused
Just after I had stopped listening to music in order to investigate, she came to my seat and cheerfully said: "So you are also from Bavaria, right?" She then told me that she came from the city of Straubing - and that a colleague in Business Class had informed her about a compatriot being seated in 9K. Apparently her colleague had identified my brother's dialect. I moved forward to the empty aisle seat 10G for a while and the three of us had a really nice conversation.

= LX definitely has some of the best European crews out there - though, I still hold a special place for the ex-SN crew who work Privatair flights.

Quoting PlaneHunter (Thread starter):
Some time later, M. offered Mövenpick vanilla ice cream and I ordered a single scoop waffle cone.

= Ok ... this is what inspired me getting the ice-cream and the port. So thank you  .

Quoting PlaneHunter (Thread starter):

About 75 minutes prior to arrival, the flight attendants offered a selection of light snacks:

= I am disappointed at the quantity and quality - this is one of the longest flights for LX's NAM OPS and I am surprised it was not more substantial.

Thank you again for writing this report. Swiss is my favourite European long-haul carrier, and there is many reasons for that - mostly a combination of having the best JCL product in Europe (not tried the new BA), and some consistently wonderful crew.

For me, your report exemplified the classy LX offering - though, some cracks appearing to me, including in catering. And, they really need to re-look their amenity kit.

Great report.

Saludos,
A.

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: NZ107
Posted 2011-06-26 03:51:54 and read 32767 times.

Hi PH,

I finally get around to commenting on this excellent TR of yours. Well done! Photos are great.

Quoting PlaneHunter (Thread starter):
Only a few minutes later we got a nice breakfast tray

Woah, not bad at all for a 30 minute flight even if it's in J - How long did you have to eat all of that!? But yes, I don't think it's worth paying more for J for any European flights in those seats which are basically Y seats!


The ZRH lounge looks excellent! Maybe someday..

Quoting PlaneHunter (Thread starter):
I had already found out on Zurich Airport's website (departures) on the evening before that HB-JMJ would go to Los Angeles, while our flight to San Francisco would be operated by HB-JMK
Quoting PlaneHunter (Thread starter):

Some spotters on the observation deck:

I wonder where that webcam that you can control from any computer in the world is located...

Quoting PlaneHunter (Thread starter):
The four "hairdryers" quietly accelerated

Great use of words, especially that 3rd one!  
Quoting PlaneHunter (Thread starter):
And here it is - the fully flat bed:

Looks very nice. How easy/hard is it to get out 'of bed' when it is in the flat position?


Food looks great and so does the service. I wouldn't mind testing this product out for myself someday!


Thanks for sharing!


Cheers,
Nicholas

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: Babybus
Posted 2011-06-26 05:10:12 and read 32767 times.

Great report as ever.

I always love looking at the menu. The food looked lovely, apart from the one thrown together, and I wouldn't mind tucking into that cheese board.

Good to see that they had a small yet decent Swiss wine selection. Swiss wine is my favourite wine in all the world. You can't buy it in the UK.

I can imagine with all that comfort, Swiss hospitality and that lovely food that flight must have flown by, if you'll pardon the pun.

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: MSS658
Posted 2011-06-26 10:01:12 and read 32767 times.

Long time ago I was able to reply over here. Nice trip report as usual, sorry that you did not get the special livery A343, but always better than a non-refurb  .

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: flyAUA
Posted 2011-06-28 03:29:12 and read 32767 times.

Amazing trip report! Thanks for sharing 

Am flying Business with Swiss in December on the A330 and now I am sure spending the extra euros was a good idea!

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2011-06-30 09:17:16 and read 32767 times.

Quoting abrelosojos (Reply 57):
Thank you again for writing this report. Swiss is my favourite European long-haul carrier, and there is many reasons for that - mostly a combination of having the best JCL product in Europe (not tried the new BA), and some consistently wonderful crew.
Quoting abrelosojos (Reply 57):
Great report.

Hi Alex, thanks a lot for your feedback!

Quoting abrelosojos (Reply 57):
As promised, I am getting to your report today ... over a nice glass of nice ice-cream (inspired by you) and a wonderful glass of 1999 Graham's Quinta dos Malvedos port ... in a happy place.

Sounds good!

Quoting abrelosojos (Reply 57):
They are crowded not only in hubs like FRA and MUC, but depressing in out stations such as BOS as well.

Interesting, I haven't visited many of them.

Quoting abrelosojos (Reply 57):
Having said that, the F-class facility in FRA is nice.

I have never heard anything else.

Quoting abrelosojos (Reply 57):
MUC is such a nice calm experience compared to FRA.

  

Quoting abrelosojos (Reply 57):
You were not amused for other reasons ... for me, the elegant LX livery was destroyed!

Come on, it's just one plane in the whole fleet!  

Quoting abrelosojos (Reply 57):
OMG. YOU HAVE NO IDEA! When these seats first came out, I must have hit my knees, elbows, arms quite a few times on my first few flights ... apparently, I was not the only one.

That sounds bad!

Quoting abrelosojos (Reply 57):
For example, on a recent flight, I upgraded myself to F using cash to be later told that they did not have any F catering. Why they did not tell me before my upgrade is a whole different thing

Very disappointing indeed! Catering is an essential part of the product. Did you complain?

Quoting abrelosojos (Reply 57):
Ok ... this is what inspired me getting the ice-cream and the port. So thank you

You're welcome!

Quoting abrelosojos (Reply 57):
I am disappointed at the quantity and quality - this is one of the longest flights for LX's NAM OPS and I am surprised it was not more substantial.

Well, I couldn't have eaten more, but others might have been more hungry. As for the quality - I think it was excellent.

Quoting abrelosojos (Reply 57):
And, they really need to re-look their amenity kit.

Interesting thought.

Quoting NZ107 (Reply 58):
I finally get around to commenting on this excellent TR of yours. Well done! Photos are great.

Hi Nicholas, many thanks for your comments!

Quoting NZ107 (Reply 58):
Woah, not bad at all for a 30 minute flight even if it's in J - How long did you have to eat all of that!?

Not really much, definitely not enough.

Quoting NZ107 (Reply 58):
I wonder where that webcam that you can control from any computer in the world is located...

Interesting, I have to find that out.

Quoting NZ107 (Reply 58):
How easy/hard is it to get out 'of bed' when it is in the flat position?

I didn't have any problems doing so.

Quoting Babybus (Reply 59):
Great report as ever.

Thanks a lot!

Quoting Babybus (Reply 59):
Good to see that they had a small yet decent Swiss wine selection.

Yes, that's what I found nice, too.

Quoting Babybus (Reply 59):
You can't buy it in the UK.

That's odd - is there a particular reason?

Quoting Babybus (Reply 59):
I can imagine with all that comfort, Swiss hospitality and that lovely food that flight must have flown by, if you'll pardon the pun.

No doubt about that! I could have spend some more hours on that flight.

Quoting MSS658 (Reply 60):
Long time ago I was able to reply over here. Nice trip report as usual,

Many thanks, MSS658!

Quoting MSS658 (Reply 60):
sorry that you did not get the special livery A343, but always better than a non-refurb

I can only agree.

Quoting flyAUA (Reply 61):
Amazing trip report! Thanks for sharing

Hi Moe, many thanks for your feedback!

Quoting flyAUA (Reply 61):
Am flying Business with Swiss in December on the A330 and now I am sure spending the extra euros was a good idea!

Good decision, you'll have a great flight!


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: planiac787
Posted 2013-01-19 09:45:56 and read 21210 times.

Hello ph

A great trip report as always.
Swiss is my favorite european carrier.
I think they have the best J class product. And yes I think there catering can get better. The quantity of the second helping looked rather small. Also I feel they should upgrade there Ife system to HD. (isnt it about time?)
I really want to fly swiss business class some day soon.
The 3 in my list are 9w , swiss and cathay pacific.
ANA is also alowly rising in list of j class products to be sampled.
Hopefully some day soon.
Also i ll start writing those domestic trip reports around India.

Cheers

pradat

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2013-01-20 06:47:54 and read 20436 times.

Quoting planiac787 (Reply 63):
A great trip report as always.

Thank you, Pradat!

Quoting planiac787 (Reply 63):
I think they have the best J class product. And yes I think there catering can get better. The quantity of the second helping looked rather small.

Quality was excellent - and I was satisfied with quanity as well, but I can understand those who like to eat more.

Quoting planiac787 (Reply 63):
Also I feel they should upgrade there Ife system to HD. (isnt it about time?)

The A330s have a more advanced system. Will be interesting to see whether the A343s get an upgrade. I guess that depends on the retirement plan.

Quoting planiac787 (Reply 63):
ANA is also alowly rising in list of j class products to be sampled.

Yes, NH seems to offer an excellent J Class product.

Quoting planiac787 (Reply 63):
Also i ll start writing those domestic trip reports around India.

Good!


PH

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: dtswi
Posted 2013-01-30 09:05:39 and read 18311 times.

Dear PlaneHunter,

great report, very exhaustive and with so many nice pictures ! Congratulations. It is nice to see that Swiss brings such a consistant product throuah all its destinations. I had the same menu like you when flying to Thailand at around the same dates  

Best wishes,

D.

Topic: RE: Fully Flat Bed To SFO: SWISS' New Business Class
Username: PlaneHunter
Posted 2013-02-09 03:21:30 and read 16630 times.

Quoting dtswi (Reply 65):
great report, very exhaustive and with so many nice pictures ! Congratulations.

Many thanks, dtswi!

Quoting dtswi (Reply 65):
It is nice to see that Swiss brings such a consistant product throuah all its destinations.

Yes, you know what you get when flying Swiss. I was planning to try Austrian's new J Class product for a vacation trip later this year, but due to ongoing refurbishment delays I may choose Swiss again.

Quoting dtswi (Reply 65):
I had the same menu like you when flying to Thailand at around the same dates

Did you like it?


PH


The messages in this discussion express the views of the author of the message, not necessarily the views of Airliners.net or any entity associated with Airliners.net.

Copyright © Lundgren Aerospace. All rights reserved.
http://www.airliners.net/