The777Man From United States of America, joined Jul 1999, 6815 posts, RR: 54 Posted (8 years 8 months 1 week 2 days 16 hours ago) and read 10988 times:
Date: 11 May 2007
Route: Toronto YYZ %u2013 London LHR
Flight: AC 856
Flight Time: 6:27h
Dep. Time: 18:20
Aircraft: Boeing 777-300/ER
Dep. Gate: 177
This is the first of three trip reports of 777 flights that I recently took. The other reports will be posted shortly.
I arrived early from IAD at around 1330 or so and went directly to the check in counter for Air Canada and there was just a short line. I had checked the load beforehand thru a fellow A.net friend and knew that it should be okay. This was important since I was flying on an ID95 ticket. Still, it was nice to hear the counter agent saying that the flight looked good.
I went thru the security checkpoint and did some spotting at first. Nice to see all different kinds of Air Canada (AC) aircraft but also a Sunwing 738 going to Varadero (VRA), Cuba.
I was a bit hungry and had a bison burger at a restaurant; very tasty and something that I have never tried before. Great Canadian dish along with great Canadian beer (Molson)!
I did see the first AC 77W land but I was in the wrong place to get a good picture. About an hour later or so it left for YUL and shortly thereafter, the aircraft for my flight arrived.
Boarding started and there were four AC agents working the flight with one concentrating on seat changes and who also called standbys. When it was about 15 minutes left before departure, my name was called and I boarded quickly. Boarding was thru two jet bridges.
The aircraft was very new, only delivered about a week earlier so everything was very nice and fresh on board. My seat was very comfortable and I noticed the laptop power outlet. The PTV was average size nowadays but twice the size of the PTV on UA.
Soon the door closed and we pushed back. All signs were in English and French and safety demo was done manually (not on a screen) and in the two languages as well. There was no duty free catalogue at my seat which I always enjoy looking thru.
Taxing out to the runway was VERY slow. Can't ever recall that slow taxing; it seems to me that pilots were very careful with this new and long aircraft. Interesting to hear that the day after my flight, one of the AC 777s had been damaged.
Take off was powerful and quick and it climbed fast to cruising altitude. There were no Airshow map, news service or videogames working (feature to be added later). That's too bad; I really like the Airshow map which makes it easier to figure the route you are flying. Dinner was served 45 mins after take off and was very good; carrot slaw, Beef Bourgionne with pasta. Drink was served in a cup; the whole can was not offered. Portion size was okay and it was very good. I had some great tea afer and later, ice cream was later served for desert.
Nice with the AVOD entertainement system but it didn't seem to be fully functional yet. I watched Letter From Iwo Jima and it was very, very good.
We followed the St Lawrence river to its mouth and the continued across the Atlantic. Water was offered a few times during the night.
The mood lighting was on and was very soothing.
A light breakfeast was served as well and it was also nice. We had to circle a few times before landing at Heathrow early in the morning.
I took some more pictures of the cabin when everyone had deplaned and a flight attendant offered to take a picture of me, which was nice.
To sum it up, a very nice and pleasant experience on Air Canadas 777 and I'm sure it will be even better with the entertainment system fully operational. I hope to try their 777-200/LR later this year on YYZ-HKG.
Need a Boeing 777 Firing Order....Further to fly....LX and LH 777s
ACFA From Canada, joined Feb 2007, 261 posts, RR: 0
Reply 6, posted (8 years 8 months 1 week 1 day 15 hours ago) and read 9549 times:
By "not fully operational", I assume you mean that the map, news and games feature were unavailable? Apparently that will be coming this summer with a software upgrade. The same upgrade will also add the safety demo to the system which means a manual one will not be necessary.
AY104 From Canada, joined Nov 2005, 510 posts, RR: 6
Reply 7, posted (8 years 8 months 1 week 1 day 3 hours ago) and read 9311 times:
Just curious how you found the width of the seats and seat pitch? According to the website, the seat is 18.5in wide, which is 1 in. wider than the 767. Doesn't sound like a lot, but can make a difference on a full flight. Looking forward to trying the 777 early next year, from YVR-YYZ, when AC starts their 777 service YYZ-YVR-SYD. Bet that plane fills up YVR-YYZ, that will be a nice way to go.
Thanks for the great posing and pics. I have been curious about how the plane looks and the comfort.
The only thing a customer should expect for his/her loyalty is good service
ManchesterMAN From United Kingdom, joined Sep 2003, 1251 posts, RR: 1
Reply 10, posted (8 years 8 months 5 days 20 hours ago) and read 8700 times:
Thanks for the report - I've just returned from Canada and flew the 77W outbound from LHR-YYZ so it was interesting to see your photos.
Quoting AY104 (Reply 7): Just curious how you found the width of the seats and seat pitch? According to the website, the seat is 18.5in wide, which is 1 in. wider than the 767.
I flew the 77W outbound and 763 (XM) on the return from YUL over the weekend and the 77W seat is noticably wider than the 767 seat. The pitch on the 77W also seemed a little more than the 767 (I guess 32" compared with 31"?)
Quoting ACFA (Reply 6): By "not fully operational", I assume you mean that the map, news and games feature were unavailable? Apparently that will be coming this summer with a software upgrade. The same upgrade will also add the safety demo to the system which means a manual one will not be necessary.
I was disapointed that the map function wasn't working on all 3 flights I took with AC. It has been a while since I'd taken a long flight without a map display - hopefuly they get this fixed soon. As for the general performance of the PTV it was fine on the 767 and A320 I flew but kept stopping on the 77W and the whole system had to be rebooted a few times. I also found the movie and TV selection pretty poor (and the menu navigation). I thought it would be more like VS and EK have with hundreds of channels.