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User currently offlineUN_B732 From United States of America, joined Jul 2001, 4297 posts, RR: 4
Posted (14 years 11 months 4 days 5 hours ago) and read 3022 times:

KLM AMS-YUL Boeing 747-300 "Leonardo Da Vinci"
I landed from Kiev bright and early at 8:40 20-minutes early on Ukraine International (I'll right about that later) and I had 7:30 to waste until my flight to Montreal left at 4:10. The boarding commenced at 3:40 and then we we're kept in front of the gate until at 4:20 they announced a jetway problem. At about 4:30 they boarded the plane. The plane itself amazed me by how new it looked! and the clenliness of the windows! We waited and the flight took off. The drink service had an O.K. selection and entertainment was all right. FOOD WAS EXCELLENT! with a choice of Chicken or Pasta for dinner and Ice cream for a snack! Smile/happy/getting dizzy The crew was O.K. this flight but the customers did not seem to be their main priority they just chatted amognst them selves for pretty much the whole flight. Then we landed on time at 5:25 in Montreal. We waited for our baggage a whole hour!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  Sleepy Finally I got in my car and got back home. Overall the trip was 5/10.

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Photo © Felix Sieder

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1 replies: All unread, jump to last
User currently offlineKlmfan From Austria, joined Jun 2001, 445 posts, RR: 3
Reply 1, posted (14 years 11 months 3 days 12 hours ago) and read 2925 times:

Nice report!
I've been on many KLM intercontinental flights (mainly from the US to AMS) and you are right. The FAs just keep on chatting instead of offering drinks. Maybe they are thinking that all passengers are asleep. When I was on the flight MEM-AMS I had to ask for a drink but when the same FA was offering drinks to all passengers about half an hour later I didn't get a second drink! I had to ask again!
That's not customer orientated business which you expect from an airline.
regards,  Smile

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